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Hampton Inn & Suites Charlotte/Ballantyne

3.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Charlotte/Ballantyne

Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Outdoor pool
Suite, 1 King Bed (Bridal) | Living area | LCD TV
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping

Explore the area

Map
11935 North Community House Road, Charlotte, NC, 28277
  • Quail Hollow Club
    ‪10 min drive‬
  • SouthPark Mall
    ‪13 min drive‬
  • Carowinds Theme Park
    ‪16 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Refrigerator

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bridal)

Suite, 1 King Bed (Bridal) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed (Bridal)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn & Suites Charlotte/Ballantyne

3.5-star hotel in Ballantyne
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool.
Hampton Inn & Suites Charlotte/Ballantyne offers 120 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites Charlotte/Ballantyne features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 3.5-star property consist of a 24-hour business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 1215 square feet (113 square meters) include conference space. This business-friendly hotel also offers a terrace, coffee/tea in a common area, and concierge services. Guests can use the health club at a partner property. Onsite self parking is complimentary.

Hampton Inn & Suites Charlotte/Ballantyne is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Hampton Inn & Suites Charlotte/Ballantyne has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 1,215 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (34 inches high)
  • Hand-held showerhead
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (39 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Charlotte/Ballantyne Hotel Charlotte
Hampton Inn Charlotte/Ballantyne Hotel
Hampton Inn Charlotte/Ballantyne Charlotte
Hampton Inn Charlotte/Ballantyne
Hampton Inn Suites Charlotte ballantyne Nc
Hampton Suites Charlotte ball
Hampton Inn & Suites Charlotte/Ballantyne Hotel
Hampton Inn & Suites Charlotte/Ballantyne Charlotte
Hampton Inn & Suites Charlotte/Ballantyne Hotel Charlotte

Hampton Inn & Suites Charlotte/Ballantyne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 498 out of 719 reviews
Rating 8 - Good. 134 out of 719 reviews
Rating 6 - Okay. 36 out of 719 reviews
Rating 4 - Poor. 13 out of 719 reviews
Rating 2 - Terrible. 38 out of 719 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Naomi, Mableton

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and Staff
Stayed 1 night in Jan 2025

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Dec 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stay there every Christmas and it’s great!
Stayed 4 nights in Dec 2024

10/10 Excellent

Edgar

Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

helen

Liked: Cleanliness, property conditions & facilities
The location was just right for my particular needs this trip (personal, with some business), with good access to the highway and other major roads. The room was spacious and clean, but hotel pillows are never that comfortable, so I didn't sleep well. Also, it's difficult to regular the room temperature with many of the hotel heating/cooling systems, so it seemed to be either too cool or too warm. The breakfast options were fine, although I didn't see any yogurt, which I would have preferred as a choice. The hot buffet was good, though, and the staff taking care of this area were especially good and provided friendly and efficient service. The problem I had was with one member of the front desk staff, who appeared to not care about customer service, and didn't apologize or acknowledge a problem when I brought it to his attention. I had asked for a replenishment of an item in the bathroom several times over a 24-hr period, but I had to go to the front desk several times to finally get it. During part of that time, there was no one at the front desk, and no one answered when I called the front desk and housekeeping from my room, several times. I had to knock on the locked office door behind the front desk to get someone's attention, and even then my request wasn't taken care of. I suppose it's difficult to get good help these days, but people in the hospitality industry should do better.
Stayed 3 nights in Dec 2024

8/10 Good

Tamil

Liked: Cleanliness, property conditions & facilities
Quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cacations

Friendly staff, room was clean and pretty close of restaurants and places to visit.
Stayed 3 nights in Dec 2024

10/10 Excellent

ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 8 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Quiet Stay

Great overnight near restaurants and shopping. Clean, quiet and great breakfast options.
Stayed 1 night in Dec 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I downloaded the Hilton Hotel app and was able to check in and out with my phone as well as have a key on my phone. The staff texted me and let me know they were available if we needed anything. I have 4 kids and we stayed in the double queen with a pull out sofa bed and it was the perfect size for our stay. The breakfast was great, the staff was friendly, it’s a 15 min drive to the heart of Charlotte, and the overall stay was perfect! Definitely saving this hotel for the next time we come back to Charlotte!
Stayed 3 nights in Dec 2024

8/10 Good

IAEL

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Dj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mickey

Excellent customer service
Stayed 1 night in Dec 2024

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, great place to stay. Wish beds had a little more cushion but other than that no complaints.
Stayed 4 nights in Nov 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Emma at the front desk was amazing, sweet, and helped me out to reserve a second night stay.
Stayed 1 night in Dec 2024

6/10 Okay

Wayne

Liked: Cleanliness
Poor location; can’t walk to dining, shopping, anything.lighting in room is inadequate for older people. The heating system was totally random - not controllable. Definitely not up to Hampton Inn standards. I would use this location again
Stayed 5 nights in Nov 2024

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely efficient check-in and check-out.

Great guest service by Emma at the front desk!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Tyrel

Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Naomi, Mableton

Stayed 1 night in Aug 2024

10/10 Excellent

Georgine

Traveled with group
Liked: Amenities, property conditions & facilities
Clean and comfy bed. Breakfast was very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Anita

Stayed 1 night in Oct 2024