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Hampton Inn & Suites Charlotte/Ballantyne

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn & Suites Charlotte/Ballantyne

Restaurant
Exterior
Suite, 1 King Bed (Bridal) | Living area | LCD TV
Reception
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping

Explore the area

Map
11935 North Community House Road, Charlotte, NC, 28277
  • The Amp Ballantyne
    ‪12 min walk‬
  • Ballantyne Country Club
    ‪4 min drive‬
  • Carolina Place
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Refrigerator

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bridal)

Suite, 1 King Bed (Bridal) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed (Bridal)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

Pool
Breakfast included
Pet friendly
Parking included
4.3 out of 5, Excellent, (1001)
The price is $114
per night
$131 total
includes taxes & fees
Feb 6 - Feb 7
Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

About this property

Hampton Inn & Suites Charlotte/Ballantyne

3.5-star hotel in Ballantyne
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool.
Hampton Inn & Suites Charlotte/Ballantyne offers 120 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites Charlotte/Ballantyne features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 3.5-star property consist of a 24-hour business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 1215 square feet (113 square meters) include conference space. This business-friendly hotel also offers a terrace, coffee/tea in a common area, and concierge services. Guests can use the health club at a partner property. Onsite self parking is complimentary.

Hampton Inn & Suites Charlotte/Ballantyne is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Hampton Inn & Suites Charlotte/Ballantyne has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 1,215 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (34 inches high)
  • Hand-held showerhead
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (39 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Charlotte/Ballantyne Hotel Charlotte
Hampton Inn Charlotte/Ballantyne Hotel
Hampton Inn Charlotte/Ballantyne Charlotte
Hampton Inn Charlotte/Ballantyne
Hampton Inn Suites Charlotte ballantyne Nc
Hampton Suites Charlotte ball
Hampton Inn & Suites Charlotte/Ballantyne Hotel
Hampton Inn & Suites Charlotte/Ballantyne Charlotte
Hampton Inn & Suites Charlotte/Ballantyne Hotel Charlotte

Hampton Inn & Suites Charlotte/Ballantyne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 475 out of 686 reviews" "
Rating 8 - Good. 129 out of 686 reviews" "
Rating 6 - Okay. 33 out of 686 reviews" "
Rating 4 - Poor. 12 out of 686 reviews" "
Rating 2 - Terrible. 37 out of 686 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

cabell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atayy
Stayed 1 night in Oct 2024

10/10 Excellent

ryan

Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Oct 2024

10/10 Excellent

Gino

Stayed 2 nights in Jul 2024

2/10 Terrible

Heather

Traveled with partner
Liked: Property conditions & facilities
Our stay was good. The room was clean and comfortable. Breakfast had plenty of options and tasted good. The only issue we had was during check in, we had booked and paid in full 3 weeks in advance but when we went to check in we discovered the hotel had given away our room and they were “sold out”. After an hour of sitting in the lobby, they finally “found” a room for us and we were able to check in. This was especially frustrating as it was the middle of the night and we had just flown for about 5 hours.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eddie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the room were very clean. Staff was friendly and knowledgeable at check in.
Stayed 1 night in Oct 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jay, LA JOLLA

Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Room was very comfortable and clean. Hotel was quiet even though it was full. Outlets on bathroom vanity did not work, so had to plug in hair dryer outside of bathroom. Breakfast was great. Had a very nice stay, would stay there again. Area surrounding is safe and beautiful. Restaurants close by.
Stayed 1 night in Sep 2024

10/10 Excellent

Karel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Laraine

Stayed 1 night in Sep 2024

10/10 Excellent

Edison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
So nice
Stayed 1 night in Sep 2024

10/10 Excellent

Zoe, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was soo friendly and they were so kind to my dog and me. Walking distance to the Amp at Ballantyne.
Stayed 1 night in Sep 2024

2/10 Terrible

Brock

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience. I booked my hotel two nights in advance on Hotels.com. Two days later I go to check in at 3PM, I speak to a gentleman who says he will call me when my room is ready. An hour goes by, haven’t heard anything, so I just go back to see if I can check in. I now speak to a lady who tells me they never received any confirmation from my booking. I show her a screenshot on my phone of my booking confirmation but she tells me that is no help to her, so I figure that the booking never went through to them. So I book a new hotel in the area, have no issues checking in, later to find out I was charged from this Hotel as a no show even though they said they never received any confirmation on my reservation / booking. On top of that, the original guy I spoke to never called me to let me know that my room is ready, it has been 3 days and I am now out of the area. Currently trying to get a refund, overall, not the best experience.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
The room was so humid and muggy that the carpet and bedding was wet. There were hairs in the sheets and dirt marks. The shower floor and surround looked like it had pink mold on it. The staff was very nice but I think I’ve stayed at Motel 6s nicer than this property.
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Traveled with family
Liked: Property conditions & facilities
Bathroom shelves were very wobbly need to be tightened up !
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Stayed 3 nights in Jun 2024

2/10 Terrible

Eve

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 2nights. Women at front desk was rude, on phone where I could hear the whole conversation with Thomas going through custody, etc. putting them on hold politely making me feel a burden. And then saying the whole computer system went down having to come back later (in which it was already extremely late) Travelled 12 hours and wouldn’t give a late check out with no reason but she she “can’t “. Just very very off putting and NOT customer service friendly at all. I wouldn’t stay here again because of front desk women alone.
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and accessible. Very quiet. The desk clerk that checked us in was not very helpful. We have an autistic son and they did not want to accomodate us having our rooms on the san floor. It was harrowing to have our child on a different floor. Thankfully, my brother was on that floor. Other than that, a very good stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at breakfast were charming and very helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Glynn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Joy

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
They double charged me for one of the rooms that I had booked. Still have not heard back from a manager. In one of the three rooms the fridge did not work , and the AC was not working properly. We told front desk and told them again when we checked out. I love the hotel and will go back. Also the pool was ice cold from it being in the shade.
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Staff & service, amenities, property conditions & facilities
Josiah ( I think that's his name) was amazing. I work in a hotel as well and I have really high standards when it comes to customer service . He exceeded my expectation for customer service. He looked me in the eye and call me by my name. He was top notch to make sure I had a good stay/service
Stayed 1 night in Aug 2024

8/10 Good

Victoria

Stayed 2 nights in Aug 2024