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Hilton Garden Inn Charlotte Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Charlotte Airport

Exterior
50-inch flat-screen TV with satellite channels, TV, pay movies
Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing
Outdoor pool
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool

Explore the area

Map
2400 Cascade Pointe Blvd, Charlotte, NC, 28208
  • Billy Graham Library
    ‪3 min drive‬
  • Bank of America Stadium
    ‪7 min drive‬
  • Charlotte Douglas Airport Overlook
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪7 min drive‬

Room options

View all photos for Room

In-room safe, desk, laptop workspace, soundproofing

Room

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Bathtub

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible (Hearing)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

In-room safe, desk, laptop workspace, soundproofing

Suite, Accessible

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

50-inch flat-screen TV with satellite channels, TV, pay movies

Suite, 1 King Bed, Accessible

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

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Lobby

Tru by Hilton Charlotte Airport Lake Pointe

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.6 out of 5, Wonderful, (1097)
The price is $179
per night
$206 total
includes taxes & fees
Apr 29 - Apr 30
Tru by Hilton Charlotte Airport Lake Pointe

About this property

Hilton Garden Inn Charlotte Airport

3-star Charlotte hotel with restaurant
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
Hilton Garden Inn Charlotte Airport offers 157 accommodations with MP3 docking stations and safes. 50-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hilton Garden Inn Charlotte Airport features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1744 square feet (162 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, a garden, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge).

Hilton Garden Inn Charlotte Airport has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.
The Garden Grille and Bar - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grille and Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,744 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.95 per person
  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Charlotte Airport
Hilton Garden Inn Hotel Charlotte Airport
Hilton Garden Inn Charlotte Airport Hotel
Hilton Garn Inn Charlotte
Hilton Charlotte Charlotte
Hilton Garden Inn Charlotte Airport Hotel
Hilton Garden Inn Charlotte Airport Charlotte
Hilton Garden Inn Charlotte Airport Hotel Charlotte

Hilton Garden Inn Charlotte Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 750 out of 1032 reviews
Rating 8 - Good. 157 out of 1032 reviews
Rating 6 - Okay. 57 out of 1032 reviews
Rating 4 - Poor. 29 out of 1032 reviews
Rating 2 - Terrible. 39 out of 1032 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Duke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for traveling out of Charlotte nc.
Stayed 1 night in Jan 2025

4/10 Poor

Terry

Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

joan, ASHEVILLE

Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given its location near the CLT airport, an important appeal is the availability of an airport shuttle. However, at peak times, there can be a considerable wait (in frigid) conditions; they should consider having a second shuttle available. In my recent experience, I and others waited some 45 minutes in 25 degrees. In the morning, I ordered the "American Breakfast" with buffet: Initially, I as greeted and seated but once my order was placed, restaurant staff was extremely negligent. My order of scrambled eggs and bacon clearly sat under the heat lamp for at least 10 minutes while they stood around chatting with each other. No offer of coffee refill; no check until I waved my arms and caught their attention. In short, breakfast in hotel restaurant in overpriced with relatively poor service,
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Clean and very quiet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rosalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe for traveling with kids. Had an overnight layover and took Uber from airport and caught the hotel’s free in the morning back to airport. Breakfast was good but not included.
Stayed 1 night in Dec 2024

10/10 Excellent

Abagail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Woody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay .
Awesome hotel and staff ! Very friendly, super clean and very modern . The fireplace roaring in the lobby was an added touch . Will definitely be staying here again and a lot !
Stayed 1 night in Dec 2024

10/10 Excellent

LERONE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was fantastic
Stayed 3 nights in Jan 2025

4/10 Poor

WILLIAM

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel looked very well maintained and our room was wonderful. However, we were quite surprised that
Stayed 1 night in Dec 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat visitor of this property. Enjoy staying here.
Stayed 3 nights in Dec 2024

10/10 Excellent

Xin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Horace, Cornelius

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Stayed 1 night in Dec 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Airport shuttle was on time as expected. The check in process was easy. The room was clean as expected.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
a good layover with quick airport shuttle. Both food & drinks available on site !
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Mark, Oak Ridge

Disliked: Staff & service, property conditions & facilities
Customer service was terrible which led to an overall horrible experience and then when finally arrived the television didn't even work. Was glad to leave.
Stayed 1 night in Dec 2024

10/10 Excellent

Sam, St Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free airport shuttle, extremely welcoming staff, restaurant dining was PHENOMENAL!
Stayed 1 night in Dec 2024

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. I didn’t read the fine print that breakfast is available instead of included in the room price!
Stayed 1 night in Dec 2024