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Hilton Garden Inn Charlotte Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Charlotte Airport

Terrace/patio
Bar (on property)
Exterior
In-room safe, desk, laptop workspace, soundproofing
Outdoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Free airport shuttle
  • Restaurant
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
2400 Cascade Pointe Blvd, Charlotte, NC, 28208
  • Billy Graham Library
    3 min drive
  • Charlotte Regional Farmers Market
    4 min drive
  • United States Citizenship and Immigration Services office
    7 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    7 min drive

Room options

View all photos for Room

In-room safe, desk, laptop workspace, soundproofing

Room

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Bathtub

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible (Hearing)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

In-room safe, desk, laptop workspace, soundproofing

Suite, Accessible

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

50-inch flat-screen TV with satellite channels, TV, pay movies

Suite, 1 King Bed, Accessible

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed (Drinks & Snacks)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds (Drinks & Snacks)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Tru by Hilton Charlotte Airport Lake Pointe

Pool
Breakfast included
Free airport shuttle
Pet friendly
4.6 out of 5, Wonderful, (1070)
The price is $185
per night
$213 total
includes taxes & fees
Dec 7 - Dec 8
Tru by Hilton Charlotte Airport Lake Pointe

About this property

Hilton Garden Inn Charlotte Airport

3-star Charlotte hotel close to Billy Graham Library
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
Hilton Garden Inn Charlotte Airport offers 157 accommodations with MP3 docking stations and safes. 50-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hilton Garden Inn Charlotte Airport features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1744 square feet (162 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, a garden, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge).

Hilton Garden Inn Charlotte Airport has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.
The Garden Grille and Bar - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grille and Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,744 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.95 per person
  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Charlotte Airport
Hilton Garden Inn Hotel Charlotte Airport
Hilton Garden Inn Charlotte Airport Hotel
Hilton Garn Inn Charlotte
Hilton Charlotte Charlotte
Hilton Garden Inn Charlotte Airport Hotel
Hilton Garden Inn Charlotte Airport Charlotte
Hilton Garden Inn Charlotte Airport Hotel Charlotte

Hilton Garden Inn Charlotte Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 726 out of 1014 reviews" "
Rating 8 - Good. 162 out of 1014 reviews" "
Rating 6 - Okay. 60 out of 1014 reviews" "
Rating 4 - Poor. 26 out of 1014 reviews" "
Rating 2 - Terrible. 40 out of 1014 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Candice

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Aug 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room. Good amenities. Was there due to a flight cancellation. Quick shuttle to and from the airport. Had a restaurant and bar. Restaurant was a little cold. Not very nicely decorated. More like a breakfast buffet type dining area. Not a lot of options nearby so wish it had been a little nicer. But all in all a good value for the money. Nice walking area right outside the property too
Stayed 1 night in Aug 2024

10/10 Excellent

Tanisha

Traveled with family
Loved this hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Stayed 1 night in Aug 2024

8/10 Good

Zane

Liked: Cleanliness, staff & service, property conditions & facilities
Short but great
Stayed 1 night in Aug 2024

10/10 Excellent

Devonte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Berry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mike

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jonathan

No more free parking.
We stayed here last year before flying to Europe, because they have a shuttle to the airport and we could leave our car parked at the hotel for free during our vacation. That has all changed, and we were not informed beforehand. Now we have to pay $10.00/night for parking here. SO NOT WORTH IT!
Stayed 1 night in Aug 2024

8/10 Good

Caio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place is clean one staff at front desk was not that friendly. Everything else was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024

8/10 Good

Brandon

Traveled with partner
Liked: Staff & service, amenities
Overall the hotel was very nice and the food at the restaurant was good. Servers were very friendly. The only complaint we had was our room smelled extremely musty, like mildew. It was too late for us to try and get a new room so we just told the staff about it during check out. Other than the room smell, would stay again.
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
They shouldn't charge $11 for parking!
Stayed 1 night in Aug 2024

8/10 Good

Karla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very convenient as it is located just a few minutes to the airport
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

richard

Stayed 1 night in Aug 2024

10/10 Excellent

Ashwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
One of the best on route stays we have had with the family along with our dog. Highly recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

Maya

Stayed 1 night in Aug 2024

10/10 Excellent

marcus

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to the airport although they charge for parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Brigitte

Traveled with family
Check in was quick and efficient and the staff member that created me was personable and professional. I was directed to my room which I found to be ample and clean. All the amenities were stocked and though I was just there for a one night stay I appreciate, how wonderful property was.
Stayed 1 night in Aug 2024

8/10 Good

Keith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip!
Check in was easy..staff was excellent..ran into a hiccup..our room was..well..OCCUPIED when we opened the door, itvwas to someone else's room YIKES. so back downstairs got assigned another room...perfect. our stay was quite short but the ability to lv our car while we travel is awesome. Next year when we make the same trip, we will stay here again!
Stayed 1 night in Jul 2024

10/10 Excellent

Subeg, South Richmond Hill

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Corey

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel offers great service and the staff is very professional, there is an ongoing issue to be aware of when booking a stay at the Hilton Garden Inn. I was contacted by the hotel to confirm if I still needed the room. I explained that I was on my way but my flight had been delayed three times. They mentioned they tried to run the card on file and it didn’t go through. I then transferred the necessary funds to cover the charges, even though Expedia stated we could pay at the hotel upon arrival. The hotel charged me around $249.52 while I was still at the airport. Upon arrival, I was charged an additional balance of $848.56, which exceeded the total of $998.08. When we checked out, I was initially told everything was settled. However, a lady at the front desk came running and shouting in front of other guests that I still owed another $848.56. I explained that the charges for the room had already been paid and deducted from my account. She then said that someone had voided the $249.52 charge and I still owed $149.52 for the room. I showed her the two transactions on my account history. The lady, with an aggressive attitude, responded, "All I know is we don't have the money!" I asked where the money was, as it was no longer in my account. I even asked her who voided the $249.52, but she said she didn't know. So, I paid the $149.52 explaining that this is ridiculous and they should have contacted me during my stay, if there was a problem!
Stayed 4 nights in Jul 2024