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Hilton Garden Inn Charlotte/Concord

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Charlotte/Concord

Bar (on property)
Lobby
Lobby
Room | In-room safe, desk, iron/ironing board, rollaway beds
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet friendly
  • Breakfast available
  • Housekeeping

Explore the area

Map
7831 Gateway Ln Nw, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    16 min walk
  • Jim 'n Nick's Bar-B-Q
    3 min walk
  • JW Clay Boulevard /UNC Charlotte Station
    8 min drive
  • Concord, NC (USA-Concord Regional)
    5 min drive

Room options

View all photos for Two Queen Beds, Roll In Shower

In-room safe, desk, iron/ironing board, rollaway beds

Two Queen Beds, Roll In Shower

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, desk, iron/ironing board, rollaway beds

Room

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed (Drinks & Snacks)

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, desk, iron/ironing board, rollaway beds

Room

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed, Accessible

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, desk, iron/ironing board, rollaway beds

Room

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Room, Accessible

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Concord/Charlotte

Pool
Breakfast included
Free airport shuttle
Pet friendly
4.4 out of 5, Excellent, (1005)
The price is $122
per night
$138 total
includes taxes & fees
Jan 6 - Jan 7
Hampton Inn & Suites Concord/Charlotte

About this property

Hilton Garden Inn Charlotte/Concord

3-star Concord hotel close to Concord Mills
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Charlotte/Concord offers 118 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Concord hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Charlotte/Concord features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 4844 square feet (450 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. A complimentary area shuttle within 7 mi is available for guests. Onsite self parking is complimentary.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 7 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: USD 9.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,844 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Charlotte-Concord
Hilton Garden Inn Hotel Charlotte-Concord
Hilton Garden Inn Charlotte-Concord Hotel
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord
Hilton Garn Charlotte Concord
Hilton Charlotte Concord
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel
Hilton Garden Inn Charlotte/Concord Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord

Hilton Garden Inn Charlotte/Concord Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1003 reviews" "
Rating 8 - Good. 222 out of 1003 reviews" "
Rating 6 - Okay. 58 out of 1003 reviews" "
Rating 4 - Poor. 29 out of 1003 reviews" "
Rating 2 - Terrible. 26 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The best staff ever! Every single staff member I encountered were super friendly and helpful, even just in passing every single staff member asked if everything was good with my stay from the front desk at check in til my last elevator ride for check out. Great hospitality! I WILL absolutely return here on my next stay in Charlotte. Oh yeah. The hotel itself was clean and well maintained of course. But the people made it top notch. Great job!
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly. Mike running breakfast, the wait staff, the concierge....just great! It was good being back from NOLA.
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Terri

The bar and restaurant were a big surprise! Food was excellent!!!! Drinks were excellent. I will definitely stay sgain
Stayed 2 nights in Sep 2024

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

niomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean and friendly staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Ken

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was fairly clean. The televisions didnt work the entire time we were there. I had paid for breakfast with my booking and got charged again at the hotel. The food was good and the bar and kitchen staff were great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Melissa

Liked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

John

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The system was under repair so the bar was closed and the hot breakfast was not offered because of their system. Plus I paid twice as much for this room than my staff member did down the street and had a bar and a hot breakfast option.
Stayed 1 night in Aug 2024

10/10 Excellent

Adrienne

Stayed 1 night in Aug 2024

10/10 Excellent

Sherry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Lucien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing atmosphere
Definitely a come to if your in the area. You won't be disappointed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Clean and all the staff is very helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jayme, Goodyear

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and clean! Always big deal for me!
Stayed 1 night in Aug 2024

8/10 Good

Natasha

Stayed 1 night in Jul 2024

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Nice but nothing special
Very nice facility but the price was outrageous! Breakfast was not even included. Service was mediocre, had to ask about everything.
Stayed 1 night in Jul 2024

8/10 Good

Mary, Greensboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean and well-kept. No free coffee or breakfast, too pricey.
Stayed 1 night in Jul 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very smooth check in hotel is clean and rooms were clean and comfortable!
Stayed 1 night in Jul 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Very new, fresh, great staff. Very convenient and close to everything.
Stayed 1 night in Jul 2024

10/10 Excellent

Sheri, Woodruff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed here after attending a concert at PNC . Excellent friendly staff. Very clean. Very convenient to eating and all the things. Try the breakfast , Mike makes the best grits in North Carolina .
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Adrienne

Stayed 2 nights in Jun 2024