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Hilton Garden Inn Charlotte/Concord

3.0 star property

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Photo gallery for Hilton Garden Inn Charlotte/Concord

Exterior
Terrace/patio
Indoor pool
Lobby
In-room safe, desk, iron/ironing board, rollaway beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Housekeeping
$126
includes taxes & fees
Jan 5 - Jan 6, 2026

Explore the area

View in a map
7831 Gateway Ln Nw, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪13 min walk‬
  • Place, Concord Mills
    ‪13 min walk‬
  • Place, SEA LIFE Charlotte-Concord Aquarium
    ‪3 min drive‬
  • Airport, Concord, NC (USA-Concord Regional)
    ‪4 min drive‬

Room options

View all photos for Room

In-room safe, desk, iron/ironing board, rollaway beds

Room

8.8 out of 10
Excellent
(41 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

In-room safe, desk, iron/ironing board, rollaway beds

Room

9.2 out of 10
Wonderful
(37 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, desk, iron/ironing board, rollaway beds

Room

9.2 out of 10
Wonderful
(5 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed

  • 365 sq ft
  • 5 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Roll In Shower

In-room safe, desk, iron/ironing board, rollaway beds

Two Queen Beds, Roll In Shower

9.6 out of 10
Exceptional
(8 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Accessible

  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn Charlotte/Concord

3-star Concord hotel close to Concord Mills
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Charlotte/Concord offers 118 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

This Concord hotel provides complimentary wired and wireless Internet access. 50-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Charlotte/Concord features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 4844 square feet (450 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. A complimentary area shuttle within 7 mi is available for guests. Onsite self parking is complimentary.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 7 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: USD 9.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,844 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Charlotte-Concord
Hilton Garden Inn Hotel Charlotte-Concord
Hilton Garden Inn Charlotte-Concord Hotel
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord
Hilton Garn Charlotte Concord
Hilton Charlotte Concord
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel
Hilton Garden Inn Charlotte/Concord Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord

Reviews

Hilton Garden Inn Charlotte/Concord Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 679 out of 1002 reviews
Rating 8 - Good. 213 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but apparently breakfast not included which was disappointing
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a short stay

The hotel was clean and perfect for a short stay. It's got a great location, easily accessible, and lots of restaurants nearby.
Stayed 1 night in Jul 2025

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Casandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff is friendly however on top of that Jeremiah was very helpful!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Shaleena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Rasheeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Everything was great but tv options were too limited. No movie channels
Stayed 1 night in Jul 2025

8/10 Good

Matt, Sumter

Stayed 1 night in Jun 2025

10/10 Excellent

Abraham

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellence
Stayed 1 night in Jun 2025

10/10 Excellent

Theresa, Lynchburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very clean. No complimentary breakfast though.
Stayed 1 night in May 2025

10/10 Excellent

AARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely recommend

Was in town for a concert. Everything went great!
Stayed 1 night in May 2025

10/10 Excellent

Catherine

Stayed 1 night in May 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Live the Hilton Garden Inn. Nice layout. Free parking. Clean room.
Stayed 1 night in May 2025

10/10 Excellent

Ginger

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Angela Holland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the bed was comfortable and the shower's water pressure was amazing! The staff was always helpful and courteous!
Stayed 2 nights in May 2025

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was comfortable and quiet area. Staff was nice and friendly.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
We arrived at like 9pm. Walked in and it was a pretty lobby. Check in took maybe 5 mins. Room was spacious and bed was comfy. My only complaint was in the bathroom. The tissues looked like they had been balled up and shoved back in the tissue box and the plug to the bath tub was pulled all the way out of the hole. The next morning we had breakfast. The grits were amazing. And the staff were really nice. Check out was hassle free.
Stayed 1 night in May 2025

10/10 Excellent

marketha

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Jeff

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms where dated sink in the bathroom was leaking and the room had a Musky smell
Stayed 2 nights in May 2025

10/10 Excellent

Edwin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located with lots of food options in the area
Stayed 1 night in May 2025