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Hilton Garden Inn Charlotte North

3.0 star property

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Photo gallery for Hilton Garden Inn Charlotte North

Exterior
Terrace/patio
Premium bedding, desk, laptop workspace, blackout drapes
Bar (on property)
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Gym
$106
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
9315 Statesville Rd, Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪11 min walk‬
  • Place, Bank of America Stadium
    ‪11 min drive‬
  • Place, Spectrum Center
    ‪11 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

9.2 out of 10
Wonderful
(5 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible

  • 280 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queens

Premium bedding, desk, laptop workspace, blackout drapes

Two Queens

9.0 out of 10
Wonderful
(11 reviews)
  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

8.0 out of 10
Very good
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

7.8 out of 10
Good
(17 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 3

King Room

  • Sleeps 3

2 Queen Beds Room

  • Sleeps 5

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 5

Room with Two Double Beds-Hearing Accessible

  • Sleeps 5

Hearing Accessible King Room

  • Sleeps 3

Mobility Accessible King Room with Bathtub

  • Sleeps 3

Mobility Access One-Bedroom King Suite with Bathtub

  • Sleeps 5

King Room With Whirlpool

  • Sleeps 3

One-Bedroom Suite With 1 King Bed, Whirlpool And Sofabed

  • Sleeps 5

Similar properties

Exterior
Hampton Inn & Suites by HIlton Charlotte North I 485
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 757 reviews
Hampton Inn & Suites by HIlton Charlotte North I 485

About this property

Hilton Garden Inn Charlotte North

3-star hotel in North Lake
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hilton Garden Inn Charlotte North offers 112 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 36-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite uncovered self parking is complimentary.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Great American Grill - This restaurant serves breakfast and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 15 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar
  • The Great American Grill

Things to do

  • 24-hour gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 5 to 10 for children
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Charlotte North
Hilton Garden Inn Hotel Charlotte North
Charlotte Hilton Garden Inn
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Charlotte
Hilton Garden Inn Charlotte North Hotel Charlotte

Hilton Garden Inn Charlotte North Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 441 out of 936 reviews
Rating 8 - Good. 277 out of 936 reviews
Rating 6 - Okay. 124 out of 936 reviews
Rating 4 - Poor. 53 out of 936 reviews
Rating 2 - Terrible. 41 out of 936 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sherri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty hotel. Smelled so bad like dogs. Horrible made me sick to my stomach.
Stayed 1 night in Sep 2025

4/10 Poor

Patrice

Traveled with family
Disliked: Cleanliness, room comfort
The water in the shower
Stayed 1 night in Sep 2025

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Super service. Friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Melinda Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if you are visiting the PNC Music Pavilion. Close to highway and easy access to airport. Mall with many dining options less than a mile away. Breakfast buffet on site. Aiden at the front desk was friendly and helpful!
Stayed 2 nights in Sep 2025

8/10 Good

Wendy

Stayed 2 nights in Sep 2025

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

2/10 Terrible

Shrikanth

Stayed 2 nights in Aug 2025

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, comfortable, quiet, very nice staff
Stayed 1 night in Aug 2025

6/10 Okay

Randolph

Traveled with partner
Liked: Staff & service
The bed was really hard and I didn't sleep well at all. I asked the front desk client to give us another room and she did. That bed slept better but its time for some mattress upgrade.
Stayed 2 nights in Aug 2025

10/10 Excellent

Curtis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

stephen a

Liked: Cleanliness, staff & service
The staff was great. I was there for a family emergency and they were very patient and helpful. The nly let down was the pool, old exercise equipment and most of all the printer /PC in the business center did not work at all,.
Stayed 3 nights in Aug 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
For $ 180 the room was very overpriced. Mattress was dated and we were grossed out by ants: In the upulstored chair and crawling on the end tables and bed !
Stayed 1 night in Aug 2025

8/10 Good

WILLIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet needs alittke work
Stayed 2 nights in Aug 2025

10/10 Excellent

Katiuska

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, relax and quiet. Just what we needed after a long day driving.
Stayed 1 night in Jul 2025

10/10 Excellent

ANTHONY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Restaurants walking distance.
Stayed 1 night in Aug 2025

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, hotel is clean my only issue was the wi fi signal was unusable and weak.I was unable to use my laptop in my room unless I used my hotspot. Hilton should be better.
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Stayed 1 night in Jul 2025

8/10 Good

Kenya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was nice!
Stayed 1 night in Jul 2025

2/10 Terrible

Javae

Liked: Cleanliness, staff & service
Never got to check in, there was something wrong with their system
Stayed 1 night in Jul 2025

10/10 Excellent

Justin

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel!

Just needed a room for the night on our way home and this was available. Staff was friendly, rooms were clean, and it was everything we needed to rest up for our ride home. The only thing that would have been nice would be free breakfast.. expected breakfast included for a Hilton. Still a good stop!
Stayed 1 night in Jul 2025

10/10 Excellent

Kendra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great customer service. I really enjoyed my room and being able to relax in the spa tub.
Stayed 1 night in Jun 2025

8/10 Good

James E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Room comfort
Went for a business trip the hotel is non smoking but all you could smell was smoke and weed. I had one towel that was never changed out my entire stay, i know this because i put a piece of paper in it to mark it after day 3 of my 10 night stay, i removed the paper when i checked out. Sheets were only replaced once in my stay i just hoped they were clean when i checked in. Internet is free only for 7 days or you have to pay i had to use my phone for the final 3 days of my trip because the internet expired. For the amount of money i spent on this single room it was an exterme disappointment, dont think i will be staying there again.
Stayed 10 nights in Jun 2025

8/10 Good

Geisel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025