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Hilton Garden Inn Charlotte North

3.0 star property

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Photo gallery for Hilton Garden Inn Charlotte North

Terrace/patio
Exterior
Bar (on property)
Premium bedding, desk, laptop workspace, blackout drapes
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
9315 Statesville Rd, Charlotte, NC, 28269
  • Northlake Mall
    ‪18 min walk‬
  • University of North Carolina at Charlotte
    ‪10 min drive‬
  • Concord Mills
    ‪13 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, Accessible

  • 280 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible

  • 280 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, Accessible

  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

  • 280 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Two Queens

Premium bedding, desk, laptop workspace, blackout drapes

Two Queens

  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Charlotte University Executive Park by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (1007)
The price is $103
per night
$119 total
includes taxes & fees
Mar 8 - Mar 9
Holiday Inn Charlotte University Executive Park by IHG

About this property

Hilton Garden Inn Charlotte North

3-star hotel in North Lake
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hilton Garden Inn Charlotte North offers 112 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 36-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite uncovered self parking is complimentary.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Great American Grill - This restaurant serves breakfast and dinner. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 15 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar
  • The Great American Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 5 to 10 for children
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Charlotte North
Hilton Garden Inn Hotel Charlotte North
Charlotte Hilton Garden Inn
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Charlotte
Hilton Garden Inn Charlotte North Hotel Charlotte

Hilton Garden Inn Charlotte North Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 398 out of 843 reviews
Rating 8 - Good. 253 out of 843 reviews
Rating 6 - Okay. 112 out of 843 reviews
Rating 4 - Poor. 46 out of 843 reviews
Rating 2 - Terrible. 34 out of 843 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay the only downside for me is breakfast is not complimentary
Stayed 1 night in Nov 2024

10/10 Excellent

MUAZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel stay
We enjoyed our stay so much. The hotel and staff were great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Samuel A

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacob

Stayed 1 night in Oct 2024

8/10 Good

April

Stayed 2 nights in Oct 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Serviceable Hotel stay
Decent hotel, check in staff was serviceable, clean rooms and were fairly comfortable. My main issue was charging nearly 13 dollars for a sub par breakfast buffet that ran out of biscuits by 9am.
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only slept here, and I did figure out the AC this time, so I honestly didn't have any complaints.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Disliked: Staff & service
Check in went smoothly. However, once we arrived to our room, the water was not working. We went to front desk because no one answered guest services. I asked the front desk staff was there an issue with the water. He said oh yes there’s a leak and they had to shut the water off. Could you not have informed us of that upon check-in? I asked what time will the water be back on ? He said oh check in isn’t until 3. I’m looking like what does that have to do with you informing your guests there’s no water. Not to mention, a staff meeting at 8am outside in the parking lot and waking guest up
Stayed 1 night in Oct 2024

6/10 Okay

Terri

Liked: Staff & service
Disliked: Property conditions & facilities
Not so good
This property is very dated. Old everything. I'm used to staying at Hilton Uptown.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vanessa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby area was very nice , wifi was a little spotty in the room
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kennedy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Rooms are a little dated but overall still nice. The staff was great as well and the manager took care of us
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great hotel for all your needs
Great hotel, friendly staff, conveniently located with tons of dining options.
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for one night, and I slept well. The only complaint I had was that I couldn't adjust the temperature of on the AC, I could only turn in off and on.
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
At this price point this facility is a good value. It is clean, convenient for interstate travelers, and the service is friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Alex

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lots of noise in the foyer from the guests who were dining there. It is bearable, but I had to wait 15-20 minutes at the concierge for the check in it’s my 2 year old. The fun part is that there were only 2 people in fromt of me
Stayed 1 night in Oct 2024

4/10 Poor

John

Stayed 2 nights in Sep 2024

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tionna, Charlotte

Liked: Cleanliness, amenities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was conveniently located close to the business I was visiting. Staff was great rooms were great. Would recommend.
Stayed 1 night in Sep 2024

6/10 Okay

Marica

Liked: Staff & service
OK Stay
Checked into hotel online but when I arrived my room was not ready despite arriving after the 3pm check-in time. Check in took longer than usual. The representative apologized and said he was waiting on confirmation of when a room would be ready. I was in a hurry so I asked if I could just get a different size room. The representative located a different room and gave me a breakfast voucher for the inconvenience which was greatly appreciated. The room was ok..a bit dated, weird TV controls, and I had issues with the internet when I was trying to work. Internet issues were addressed once I spoke to the IT team. Slow elevator. Good breakfast and location but I don’t think I will stay here again.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are in desperate need of updates. There was mold in the picture frame and the bedroom area. The bathroom fan didn't work. One of the lights in the bathroom did not work which made it very dim. They need a plumber in the bathroom and the water in the bathtub kept backing up when you take a shower. The only staff member that was nice and cordial was Taylor and for them to charge you for that dried out continental breakfast is ridiculous this is definitely my first and last time staying in that location terrible. And the Wi-Fi was terrible you practically had to stand in the corner on your head in order to get a connection
Stayed 1 night in Sep 2024