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Hilton Garden Inn Charlotte North

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Charlotte North

Terrace/patio
Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Bar (on property)
36-inch LCD TV with digital channels, TV, pay movies

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
9315 Statesville Rd, Charlotte, NC, 28269
  • Northlake Mall
    18 min walk
  • University of North Carolina at Charlotte
    10 min drive
  • Concord Mills
    13 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    16 min drive

Room options

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, Accessible

  • 280 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible

  • 280 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, Accessible

  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

  • 280 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Two Queens

Premium bedding, desk, laptop workspace, blackout drapes

Two Queens

  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Comfort Suites Northlake

Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very Good, (1011)
The price is $111
per night
$128 total
includes taxes & fees
Dec 7 - Dec 8
Comfort Suites Northlake

About this property

Hilton Garden Inn Charlotte North

3-star hotel in North Lake
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hilton Garden Inn Charlotte North offers 112 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 36-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite uncovered self parking is complimentary.

Hilton Garden Inn Charlotte North is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Great American Grill - This restaurant serves breakfast and dinner. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 15 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar
  • The Great American Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 5 to 10 for children
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Charlotte North
Hilton Garden Inn Hotel Charlotte North
Charlotte Hilton Garden Inn
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Charlotte
Hilton Garden Inn Charlotte North Hotel Charlotte

Hilton Garden Inn Charlotte North Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 385 out of 801 reviews" "
Rating 8 - Good. 241 out of 801 reviews" "
Rating 6 - Okay. 102 out of 801 reviews" "
Rating 4 - Poor. 42 out of 801 reviews" "
Rating 2 - Terrible. 31 out of 801 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tarshia

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean and quiet.
Stayed 1 night in Aug 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4/5 would recommend.
Just needed a quick stay for the evening. Didn’t like that they wanted us to pay an extra $13 a person for breakfast the next morning. So we just left without breakfast. Pool was down for maintenance as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Ondrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jason

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Below average. Will not book again.
We told them up front that we needed a cot for a 5th bed. They didn't have one. Nice lady at front, but that's about the only nice thing I can say.
Stayed 1 night in Jul 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable
Stayed 1 night in Apr 2024

8/10 Good

Dominique

Stayed 1 night in Jul 2024

10/10 Excellent

Chenggang

Stayed 1 night in Jul 2024

6/10 Okay

Stephen

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Taqilah

Stayed 1 night in Jul 2024

6/10 Okay

Eric

Business traveler
Liked: Amenities, property conditions & facilities
The TV was not working. Had to ask for batteries for the remote as it didn’t have any. Still the TV was not functioning. They have satellite and when it rains or the wind is too munch it doesn’t work.
Stayed 1 night in Jul 2024

6/10 Okay

Candace

Traveled with family
Liked: Cleanliness, staff & service, room comfort
On the fence about another stay.
I normally stay at Hilton Garden Inns but this one is a little old so I wasn't as impressed by this one. You can just tell it's old. The carpet in my room had soil stains, the caulking around the sink had big gaps in it, the tub spout nozzle was pulled away from the wall so there was a big gap in between the wall and water spout. I bring my own wash cloths but use theirs to dry my hands and there was one that was so worn and dingy looking that I will always bring my wash cloths forever. The door look was wiggly so I had to rig my door to be comfortable to sleep since we were at the end room by the exit stairs. The staff was friendly but I didn’t feel comfortable at all when I was checking in because the clerk took my credit card and went in a room to check me in so my card nor he was in sight. I didn’t like that at all. He was nice enough but I don't think you should walk off with a customers card. Overall the price was good and the hotel is not all bad just not the best Hilton Garden Inn.
Stayed 1 night in Jul 2024

10/10 Excellent

Xiomara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great experience , love it
Stayed 1 night in Jul 2024

8/10 Good

Jeanette, Tucson

Traveled with family
Liked: Staff & service
Needs update to the property
Stayed 2 nights in Jul 2024

10/10 Excellent

Edinia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Arun

Stayed 1 night in Jun 2024

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome
Stayed 3 nights in Jun 2024

10/10 Excellent

Jeffery

Stayed 1 night in Jun 2024

6/10 Okay

Vincent

Traveled with family
Liked: Staff & service
Very upset that the pool wasn't available. I wouldn't have made the reservation. We should have been notified by email or text. It was shown in the advertisement!
Stayed 1 night in Apr 2024

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean but old
The rooms were clean but very out dated which was ok. I prefer cleanliness over new. Wish the bathroom was larger as I was staying in the room with kids.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicole Lafrenière

Liked: Cleanliness, staff & service, property conditions & facilities
Staff greeting us at reception was very pleasant. Had a genuinely welcoming smile.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent. Room clean and tidy. Little bar and food area was very nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jeffrey, Toronto

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was a bit dated and tired but worth the money.
Stayed 1 night in Feb 2024