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Hilton Garden Inn Charlotte North

3.0 star property

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Photo gallery for Hilton Garden Inn Charlotte North

Exterior
Bar (on property)
Reception
Terrace/patio
Suite, 1 King Bed, Jetted Tub | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$106
includes taxes & fees
Jan 25 - Jan 26

Explore the area

View in a map
9315 Statesville Rd, Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪11 min walk‬
  • Place, Bank of America Stadium
    ‪11 min drive‬
  • Place, Spectrum Center
    ‪11 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

9.2 out of 10
Wonderful
(5 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible

  • 280 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queens

Premium bedding, desk, laptop workspace, blackout drapes

Two Queens

9.0 out of 10
Wonderful
(11 reviews)
  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

8.0 out of 10
Very good
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

7.8 out of 10
Good
(17 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 3

King Room

  • Sleeps 3

2 Queen Beds Room

  • Sleeps 5

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 5

Room with Two Double Beds-Hearing Accessible

  • Sleeps 5

Hearing Accessible King Room

  • Sleeps 3

Mobility Accessible King Room with Bathtub

  • Sleeps 3

Mobility Access One-Bedroom King Suite with Bathtub

  • Sleeps 5

King Room With Whirlpool

  • Sleeps 3

One-Bedroom Suite With 1 King Bed, Whirlpool And Sofabed

  • Sleeps 5

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About this property

Hilton Garden Inn Charlotte North

3-star hotel in North Lake
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hilton Garden Inn Charlotte North offers 112 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 36-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite uncovered self parking is complimentary.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Great American Grill - This restaurant serves breakfast and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 15 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar
  • The Great American Grill

Things to do

  • 24-hour gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 5 to 10 for children
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Charlotte North
Hilton Garden Inn Hotel Charlotte North
Charlotte Hilton Garden Inn
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Charlotte
Hilton Garden Inn Charlotte North Hotel Charlotte

Hilton Garden Inn Charlotte North Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 442 out of 937 reviews
Rating 8 - Good. 277 out of 937 reviews
Rating 6 - Okay. 124 out of 937 reviews
Rating 4 - Poor. 53 out of 937 reviews
Rating 2 - Terrible. 41 out of 937 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Otis

Disliked: Cleanliness, property conditions & facilities
The hotel is in a very convenient area for all that I had to do in Charlotte. I have stayed in the general area many times but this was the first time that I stayed at this hotel. The hotel appeared fine upon entry but when I got into my room there was mold and mildew in the bathroom. The wallpaper was peeling and had mildew on it. The room also contained a mildew smell that would not go away. I alerted the management and he said he couldn't do anything about it since I booked through Expedia.
Stayed 3 nights in Oct 2025

10/10 Excellent

Najiyah

Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Amenities
Clean room and friendly staff.
Stayed 1 night in Oct 2025

6/10 Okay

Cathy

Traveled with partner
Liked: Staff & service
I have never stayed at a hotel where you were charged for their breakfast? I only had a bagel and orange juice, my husband had coffee and eggs & sausage We were charged $28. Sorry that is absurd
Stayed 1 night in Oct 2025

6/10 Okay

Bridget

Stayed 1 night in Oct 2025

6/10 Okay

RAYMOND

Traveled with family
Liked: Staff & service
Half bottle of soda in fridge. Sink didn't drain. Light in bathroom flashing. Bathtub won't drain fast. Clock was 20 min fast and couldn't change to correct time. Bed was comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Celeste

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for our travel.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa, Welch

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and safe as expected, super short stay late evening check in for early morning flight. This prevented us from experiencing many of the amenities
Stayed 1 night in Sep 2025

8/10 Good

Corey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I booked a king size bed with the jet tub. We got there late at night and when we got to the room it looked like someone slept in the bed I tried calling the front desk but the phone wasn’t working so called from my personal phone and they told me to come down to the front desk to get another room with a jet tub. Other than that my stay was wonderful. Easy check in and easy check out. Also if you reserve a room there is a $25 fee
Stayed 1 night in Sep 2025

2/10 Terrible

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The Hilton Garden Inn Charlotte North is a tired hotel. The lobby is nice, but that's about it. The corridors and room smelled musty. The elevators are slow. The bathroom had no hand soap, the light bulb was burned out, and the sink was very slow to drain. There were hardly any tissues or toilet paper. The curtains were ripped. The carpet was dirty. I'm shocked that Hilton allows their name to go on this hotel, time for renovation.
Ripped curtains
Lightbulb burned out
Sink slow to drain
Stayed 1 night in Sep 2025

10/10 Excellent

Clara

Stayed 1 night in Sep 2025

10/10 Excellent

Alanson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Edward

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay was great and the staff was very friendly. The room was of good size for our stay and was very clean and orderly. My only complaint is that the shower soap, shampoo and conditioner dispensers were an annoyance. They have been placed near the front of the shower where you stand under the water. It causes you to turn into them every time you move.
Stayed 1 night in Sep 2025

8/10 Good

Brooklyn

Stayed 1 night in Sep 2025

2/10 Terrible

Sherri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty hotel. Smelled so bad like dogs. Horrible made me sick to my stomach.
Stayed 1 night in Sep 2025

4/10 Poor

Patrice

Traveled with family
Disliked: Cleanliness, room comfort
The water in the shower
Stayed 1 night in Sep 2025

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Super service. Friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Melinda Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if you are visiting the PNC Music Pavilion. Close to highway and easy access to airport. Mall with many dining options less than a mile away. Breakfast buffet on site. Aiden at the front desk was friendly and helpful!
Stayed 2 nights in Sep 2025

8/10 Good

Wendy

Stayed 2 nights in Sep 2025

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

2/10 Terrible

Shrikanth

Stayed 2 nights in Aug 2025

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, comfortable, quiet, very nice staff
Stayed 1 night in Aug 2025

6/10 Okay

Randolph

Traveled with partner
Liked: Staff & service
The bed was really hard and I didn't sleep well at all. I asked the front desk client to give us another room and she did. That bed slept better but its time for some mattress upgrade.
Stayed 2 nights in Aug 2025

10/10 Excellent

Curtis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

stephen a

Liked: Cleanliness, staff & service
The staff was great. I was there for a family emergency and they were very patient and helpful. The nly let down was the pool, old exercise equipment and most of all the printer /PC in the business center did not work at all,.
Stayed 3 nights in Aug 2025