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Hilton Garden Inn Charlotte North

3.0 star property

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Photo gallery for Hilton Garden Inn Charlotte North

Exterior
1 bedroom, premium bedding, desk, laptop workspace
Terrace/patio
Reception
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk
$120
includes taxes & fees
Sep 25 - Sep 26

Explore the area

View in a map
9315 Statesville Rd, Charlotte, NC, 28269
  • Northlake Mall
    ‪14 min walk‬
  • University of North Carolina at Charlotte
    ‪11 min drive‬
  • Concord Mills
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Room

1 bedroom, premium bedding, desk, laptop workspace

Room

7.8 out of 10
Good
(16 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

1 bedroom, premium bedding, desk, laptop workspace

Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, desk, laptop workspace

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | 1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Accessible

  • 280 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, Accessible

1 bedroom, premium bedding, desk, laptop workspace

Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

1 bedroom, premium bedding, desk, laptop workspace

Room

8.0 out of 10
Very good
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Two Queens

1 bedroom, premium bedding, desk, laptop workspace

Two Queens

9.0 out of 10
Wonderful
(10 reviews)
  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

1 bedroom, premium bedding, desk, laptop workspace

Room

9.2 out of 10
Wonderful
(5 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

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About this property

Hilton Garden Inn Charlotte North

3-star hotel in North Lake
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hilton Garden Inn Charlotte North offers 112 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 36-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite uncovered self parking is complimentary.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Great American Grill - This restaurant serves breakfast and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 15 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar
  • The Great American Grill

Things to do

  • 24-hour gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 5 to 10 for children
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Charlotte North
Hilton Garden Inn Hotel Charlotte North
Charlotte Hilton Garden Inn
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Charlotte
Hilton Garden Inn Charlotte North Hotel Charlotte

Hilton Garden Inn Charlotte North Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 423 out of 896 reviews
Rating 8 - Good. 268 out of 896 reviews
Rating 6 - Okay. 119 out of 896 reviews
Rating 4 - Poor. 49 out of 896 reviews
Rating 2 - Terrible. 37 out of 896 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Wynn

Traveled with partner
The hotel was really not that bad the two biggest things there that was lacking a little is the bed was uncomfortable and lacked decent pillows also the people partying outside are room past 11 PM at night makes it hard to sleep with the above things i mentioned other than that it was managable !!
Stayed 2 nights in May 2025

4/10 Poor

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Stephen, Rochester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this Hilton Garden Inn for my visit to Charlotte for the PGA Championship at Quail Hollow. I got my digital key before arriving, so checkin was easy. My room was clean and comfortable. Staff was very nice and welcoming. I had dinner there a couple times and had some nice conversations with some of the staff. I had a classic fish sandwich for dinner both nights. It was excellent. I highly recommend this hotel.
Stayed 4 nights in May 2025

8/10 Good

Santos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good experience to stay while being out most of the days. The room smell gave old and dated but still clean and great customer service.
Stayed 3 nights in Apr 2025

8/10 Good

Shelby

Stayed 1 night in May 2025

6/10 Okay

Padmaja

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Unhelpful staff. When asked they said they are limited service hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Staff were very helpful and friendly. Our accommodations were excellent. We are happy campers and would use this Hilton again.
Stayed 1 night in May 2025

2/10 Terrible

Jonathan

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The pool had no water. The bar was not open. Front desk tried to put me in the wrong room.
Stayed 1 night in Apr 2025

10/10 Excellent

Jasmine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Stayed 1 night in Apr 2025

10/10 Excellent

Kyle

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Shelby

Traveled with family
Liked: Staff & service
There was a hair in The refrigerator, mold in bathroom, hair in bathtub, low water pressure the air conditioner wasn’t very cool
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Stayed 1 night in Apr 2025

10/10 Excellent

Jacob, Corpus Christi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for work and this location was very close to my office.
Stayed 4 nights in Mar 2025

8/10 Good

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a cheer competition, we stayed 2 nights. All the employees were nice, the rooms are outdated but clean overall.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle, RICHMOND

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel will stay again. Hopefully the pool will be fix on my next visit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Clinton

Stayed 2 nights in Apr 2025

10/10 Excellent

Justin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We weren’t really in the hotel unless it was to sleep. But very clean, soft bed.
Stayed 2 nights in Mar 2025

6/10 Okay

Megan

Traveled with group, Business traveler
Disliked: Cleanliness
Lights outside of room were out of control bright
Stayed 2 nights in Mar 2025

8/10 Good

TYPORSHA

Liked: Staff & service, property conditions & facilities
I liked the creativity of the geese (towels) in front of the whirlpool in the rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful, it was a quiet property and i had no issues checking in or out.
Stayed 1 night in Feb 2025

10/10 Excellent

Shelia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2025