Hilton Garden Inn Charlotte Uptown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Charlotte Uptown

Exterior
Meeting facility
Premium bedding, desk, laptop workspace, blackout drapes
Daily cooked-to-order breakfast for a fee
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Gym
  • Air conditioning
  • Parking available

Explore the area

Map
508 East Martin Luther King Jr. Blvd., Charlotte, NC, 28202
  • NASCAR Hall of Fame
    2 min walk
  • Estampa Gaucha
    1 min walk
  • 3rd St - Convention Center Station
    5 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    11 min drive

Room options

Two Queens

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

One King Bed, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard King

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Large Area)

  • Sleeps 3
  • 1 King Bed

Room, Accessible

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Room, Accessible

  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

King Suite

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn Charlotte Uptown

3-star hotel in Uptown Charlotte
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Housekeeping is available on request.
Hilton Garden Inn Charlotte Uptown offers 181 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies.

This Charlotte hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hilton Garden Inn Charlotte Uptown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 25 for adults and USD 8 to 25 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • Shopping

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 25 for adults, and USD 8 to 25 for children
  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Hilton Garden Inn
Hilton Garden Inn Charlotte
Hilton Garden Inn Charlotte Uptown
Hilton Garden Inn Uptown
Hilton Garden Inn Uptown Charlotte
Hilton Garden Inn Uptown Hotel
Hilton Garden Inn Uptown Hotel Charlotte
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Garden Inn Charlotte Uptown Hotel
Hilton Garden Charlotte Uptown
Hilton Garden Inn Charlotte Uptown Hotel
Hilton Garden Inn Charlotte Uptown Charlotte
Hilton Garden Inn Charlotte Uptown Hotel Charlotte

Hilton Garden Inn Charlotte Uptown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 617 out of 1010 reviews" "
Rating 8 - Good. 207 out of 1010 reviews" "
Rating 6 - Okay. 88 out of 1010 reviews" "
Rating 4 - Poor. 48 out of 1010 reviews" "
Rating 2 - Terrible. 50 out of 1010 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, Westerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Olivia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay I may come back soon
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in my room for the majority of my time there but it was very comfy and cozy. I had an amazing view out of my window and the staff was friendly and accommodating.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohamed Ifthikhar

Stayed 1 night in Aug 2024

8/10 Good

Katelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. There wasn’t much interaction with the lobby staff. The road out front was super loud at night, even on the 14th floor.
Stayed 2 nights in Sep 2024

2/10 Terrible

Ryan, Riverside

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The "clean" towels has multiple hairs in them, the bathroom floor was dirty with mold in the corners. And worst of all there was a bottle of urine in the corner of the room, so obviously the room was not thoroughly cleaned.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maureen

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Jatorius

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
James, who checked us in was amazing!! So helpful, professional, and informative! He should get a promotion!!
Stayed 1 night in Sep 2024

10/10 Excellent

Siobhan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

jeff

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeanne, Lafayette

Business traveler
No complaints at all! Great customer service, very clean facilities and room, well maintained and the gym was clean and secure. The location was central.
Stayed 3 nights in Sep 2024

6/10 Okay

Huey

Stayed 2 nights in Aug 2024

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's central.
Stayed 4 nights in Aug 2024

8/10 Good

Andie

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great location that was also pet friendly. Parking was full one day, but they did refund the cost for me. We would definitely stay here again for sports weekends in Charlotte.
Stayed 2 nights in Sep 2024

6/10 Okay

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in on Friday and got to our room and it was sweltering. Fridge was hot, tv didn’t work and air cond barely put out cold air. When I called first time they really were very nonchalant but said they’d send someone up. Someone came but couldn’t fix anything so they said they’d put in engineering ticket for next morning. Well we left the next morning to go get breakfast and walk around. Came back about 1-2 hours later to find our hotel room door open with the deadbolt out to prop door open. Yet no one was in the room. We go in and waited to see who was coming back and no one did for about 10 mins. So I called downstairs and got front desk and they didn’t seem to care at all about the security lapse. He just said oh I guess he left to go around the corner to work on something else. I’m like um that’s not acceptable. I also reminded them about air cond and so finally about hour later someone came and said they couldn’t figure out issue so they would send up the manager. So Nico and Clay came in and tried to work on the things but basically said many air units were breaking down and they had already switched out 4 that weekend. Anyway they were great and understood our frustration. They said they would go tell guest services and get us moved. He said Guest Svcs would be up or call us if they could get us moved. About 30 mins later Nico came back with new keys to new room and said he checked everything and it was all working. Maybe he should run things!
Stayed 2 nights in Sep 2024

8/10 Good

Stefen

Liked: Cleanliness, staff & service, property conditions & facilities
Solid hotel that’s walkable to most everything around downtown Charlotte. Friendly staff, but I would have expected complimentary breakfast for the price we paid to stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a football game. Conveniently located. Front desk staff were so friendly. Easy in and out and a parking garage on site. I would definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to lots of restaurants, stadium, museums, spectrum center. Very friendly, helpful staff.
Stayed 2 nights in Sep 2024

8/10 Good

Iconic

Stayed 1 night in Aug 2024

6/10 Okay

pauline

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The room and inside of the hotel was clean for the most part. Outside area smelled like trash at the entrance but since it was a garage I understand that is kind of hard to keep clean. Maybe they need to scrub the trash cans who knows? The front desk attendant was not friendly at all, I would go so far as to say rude. He did not acknowledge customers and when he did acted like they were bothering them. I was patiently waiting for him to help me thinking he was in the process of doing something important since he acted like I wasn’t there typing things on the keyboard, even though he had already finished with the customer ahead of me. Then when he paused to look up at me, just stared giving me a look like what do you want? Not a hello or can I help you just a bored look and I had to say hello first and let him know I was checking in. Once in the room one of the trash cans was missing liners so I stopped housekeeping next door and asked for some and she too didn’t say anything just handed me 2 trash bags and walked off. That could have been a language barrier issue but she understood trash bags so maybe not. However, the housekeeper the following day was super nice and attentive. She was the reason I gave 2 stars instead of just one. We stayed at the Hampton Inn that shares the garage and loved it there so when we went back figured it would be the same experience but it wasn’t and will probably go back to the Hampton next time we are in Charlotte.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Millie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024