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Hilton Garden Inn Charlotte/Ayrsley

3.0 star property

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Photo gallery for Hilton Garden Inn Charlotte/Ayrsley

Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
$131
includes taxes & fees
Jan 16 - Jan 17

Explore the area

View in a map
1920 Ayrsley Town Blvd, Charlotte, NC, 28273
  • Place, Metalmorphosis
    ‪2 min drive‬
  • Place, Carowinds Theme Park
    ‪4 min drive‬
  • Place, Spectrum Center
    ‪14 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for One Bedroom Suite, One King Bed

One Bedroom Suite, One King Bed | Living area | 40-inch flat-screen TV with cable channels, TV

One Bedroom Suite, One King Bed

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Bathroom | Combined shower/tub, hair dryer, bathrobes, towels

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

8.0 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

9.6 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

One-Bedroom King Suite

  • Sleeps 4

Presidential Suite

  • Sleeps 4

Junior Suite

  • Sleeps 4

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Premium King Room

  • Sleeps 2

Premium Two Queen Room

  • Sleeps 4

Mobility/Hearing Accessible King Room with Tub

  • Sleeps 2

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility/Hearing Accessible Two Queen Room with Tub

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

Mobility/Hearing Accessible King Suite with Roll in Shower

  • Sleeps 4

View all photos for Evolution one king room

In-room safe, desk, laptop workspace, iron/ironing board

Evolution one king room

8.8 out of 10
Excellent
(38 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Jr Ste Evolution Room

1 King Jr Ste Evolution Room | Living area | 40-inch flat-screen TV with cable channels, TV

1 King Jr Ste Evolution Room

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Evolution two queen bed room

In-room safe, desk, laptop workspace, iron/ironing board

Evolution two queen bed room

7.8 out of 10
Good
(8 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,003 reviews
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About this property

Hilton Garden Inn Charlotte/Ayrsley

3-star Charlotte hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and a hot tub are onsite.
Hilton Garden Inn Charlotte/Ayrsley offers 120 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Hilton Garden Inn Charlotte/Ayrsley provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include conference space. This business-friendly hotel also offers a vending machine, a fireplace in the lobby, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Great American Grill - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Charlotte/Ayrsley
Hilton Garden Inn Hotel Charlotte/Ayrsley
Hilton Garden Inn Charlotte/Ayrsley Hotel Charlotte
Hilton Garden Inn Charlotte/Ayrsley Hotel
Hilton Garden Inn Charlotte/Ayrsley Charlotte
Hilton Garn CharlotteAyrsley
Hilton Charlotte Ayrsley
Hilton Garden Inn Charlotte/Ayrsley Hotel
Hilton Garden Inn Charlotte/Ayrsley Charlotte
Hilton Garden Inn Charlotte/Ayrsley Hotel Charlotte

Hilton Garden Inn Charlotte/Ayrsley Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1003 reviews
Rating 8 - Good. 255 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa Britain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were no towels at the pool when we arrived, but a kindly receptionist promptly provided some upon request.
Stayed 1 night in Oct 2025

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes!
Stayed 2 nights in Oct 2025

2/10 Terrible

Greta

Stayed 3 nights in Sep 2025

10/10 Excellent

Christine

Stayed 1 night in Oct 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very
Stayed 4 nights in Aug 2025

4/10 Poor

Rasheed

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Front desk associates were outstanding, however the cleaning staff did not clean my room once which is Terrible for the price paid, few issues with amenities including television not working the entire trip & the bathroom also not being cleaned. Towels not being picked up, refreshed or necessities not being restocked. Terrible
Stayed 3 nights in Sep 2025

6/10 Okay

Tasha

Traveled with partner
Liked: Staff & service
Professional staff with excellent customer service skills (specifically Tyasia) throughout the entire stay. The hot tub was not really functional however she was very apologetic and addressed my concerns. Excellent location as well!
Stayed 2 nights in Sep 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The jets in the hot tub were very weak, not much pressure.
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean,cand and a great location
Stayed 1 night in Sep 2025

10/10 Excellent

Maher

Stayed 1 night in Sep 2025

10/10 Excellent

Emanuel

Stayed 2 nights in Sep 2025

10/10 Excellent

Jerry, Monterey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and pleasant.
Stayed 1 night in Sep 2025

8/10 Good

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, staff was very friendly. The parking situation could be better. Several vehicles were broken into, including ours.
Stayed 2 nights in Sep 2025

10/10 Excellent

Linval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience. It was a quiet location, clean, and the breakfast was excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Shanetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before. Everything was fine except for pool and hot tub. They where being renovated. I wish hotels would update if they actually have working hot tubs and pools
Stayed 2 nights in Aug 2025

10/10 Excellent

Myrna Lee

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was excellent--it's within easy walking distance to plenty of great restaurants and bars. The parking was also convenient and hassle free
Stayed 4 nights in Aug 2025

6/10 Okay

Jason

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Kieandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub needs to be fixed
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was happy and friendly from check-in to check-out.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela, South Salem

Stayed 1 night in Aug 2025

10/10 Excellent

Shanetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

christopher

Stayed 3 nights in Aug 2025

8/10 Good

Samonte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025