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Hilton Garden Inn Charlotte/Ayrsley

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Charlotte/Ayrsley

Lobby
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Hot Tub

Explore the area

Map
1920 Ayrsley Town Blvd, Charlotte, NC, 28273
  • Topgolf
    ‪2 min drive‬
  • Charlotte Premium Outlets
    ‪4 min drive‬
  • Carowinds Theme Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution two queen bed room

In-room safe, desk, laptop workspace, iron/ironing board

Evolution two queen bed room

8.6 out of 10
Excellent
(7 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Jr Ste Evolution Room

1 King Jr Ste Evolution Room | Living area | 40-inch flat-screen TV with cable channels, TV

1 King Jr Ste Evolution Room

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed

One Bedroom Suite, One King Bed | Living area | 40-inch flat-screen TV with cable channels, TV

One Bedroom Suite, One King Bed

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Bathroom | Combined shower/tub, hair dryer, bathrobes, towels

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Evolution one king room

In-room safe, desk, laptop workspace, iron/ironing board

Evolution one king room

8.8 out of 10
Excellent
(30 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Charlotte/Ayrsley

3-star Charlotte hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and a hot tub are onsite.
Hilton Garden Inn Charlotte/Ayrsley offers 120 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Hilton Garden Inn Charlotte/Ayrsley provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include conference space. This business-friendly hotel also offers a vending machine, a fireplace in the lobby, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Great American Grill - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 16 2025 to December 31 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Charlotte/Ayrsley
Hilton Garden Inn Hotel Charlotte/Ayrsley
Hilton Garden Inn Charlotte/Ayrsley Hotel Charlotte
Hilton Garden Inn Charlotte/Ayrsley Hotel
Hilton Garden Inn Charlotte/Ayrsley Charlotte
Hilton Garn CharlotteAyrsley
Hilton Charlotte Ayrsley
Hilton Garden Inn Charlotte/Ayrsley Hotel
Hilton Garden Inn Charlotte/Ayrsley Charlotte
Hilton Garden Inn Charlotte/Ayrsley Hotel Charlotte

Hilton Garden Inn Charlotte/Ayrsley Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 1005 reviews
Rating 8 - Good. 267 out of 1005 reviews
Rating 6 - Okay. 82 out of 1005 reviews
Rating 4 - Poor. 43 out of 1005 reviews
Rating 2 - Terrible. 44 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Brittany

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Wouldn’t recommend

Bathroom was not deep cleaned before our arrival, baseboards in bathroom were dirty and hair was on floor. Shower looked more like a gym or pool shower. Ac unit had a mildew smell. Tv would flicker every few seconds. Room keys didn’t work on second day. On check out day an employee opened the door to our suite without knocking, luckily the latch was closed so the door didn’t fully open, this happened at 10 am and check out wasn’t until 12. Pool and spa were too low in water to properly run (we are owners of a pool company). Spa water was stagnant. Lobby area was the most appealing area of the hotel. We are frequent travelers and we have stayed in much more cost efficient hotels and have never had any issues.
Stayed 2 nights in Mar 2025

8/10 Good

Shannon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I give the hotel a 7/10. I work in customer service and I have experience in housekeeping. The server at the breakfast area was exceptionally great with me and my boys. Mrs Rose was very loving and delightful. I had an issue with my key card and the lady at the desk Friday 3/21/25 morning seemed to very annoyed with me asking for a new card. I had the same issue with the key card Saturday and the lady working was very nice and helpful as she stated that it was a system issue that everyone was having. The room overall was clean, my only issue was hair in the shower. I do my own cleaning anyway. I would highly recommend a friend stay at this location.
Stayed 3 nights in Mar 2025

8/10 Good

Jawaan

Traveled with partner
Liked: Staff & service
Initially I enjoyed the intro however our first room was very unclean. We went to switch our rooms which was unsuccessful at first. After a long travel we had to wait to get into our new room which was a hassle in itself. Mike hotel staff walked into a disaster of a shift and we felt bad for him as it wasn’t his fault and he really was trying to accommodate us as much as possible. We eventually had no choice due to being very tired we went back to our room 421. The bathroom like I said was unkempt to say the least. The next morning we were upgraded to a presidential suite and a breakfast voucher for the inconvenience but to be honest I want a refund for that deplorable room we were given. That isn’t Hilton like what should have happened was to be charged for one night as no guest should have to stay in a filthy room after notifying your staff. I appreciate the upgrade but for the price I feel like we were given bare minimum compensation.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Rena

The property was average. I was expecting a little more based on the pictures. The exterior of the building looked inviting. The interior was average.
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was pretty good
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice. Location was great and staff was very friendly and helpful!!
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

william

Stayed 1 night in Feb 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I booked this hotel just for the pool and hottub for my daughters dance competition. All she wanted was to swim znd hottub, wrll of course it was broken. The staff have been amazing and very helpful.
Stayed 1 night in Mar 2025

8/10 Good

Kinsley, Brooklyn

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

6/10 Okay

Clarene

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2025

4/10 Poor

Bradley

Traveled with family
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly. The room was really nice and the bed was very comfortable. Will stay there again
Stayed 1 night in Mar 2025

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always very friendly. Hotel is clean and convenient.
Stayed 1 night in Mar 2025

8/10 Good

Leatine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

alicia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

anthonio

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Cleanness, and staff was great
Stayed 1 night in Feb 2025

10/10 Excellent

Louis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

ROSELYN

Liked: Property conditions & facilities
Good stay
Stayed 1 night in Feb 2025

4/10 Poor

Lynna

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Teresa

Stayed 1 night in Jan 2025

8/10 Good

Alan

Stayed 1 night in Dec 2024