Holiday Inn Charlotte Airport, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Charlotte Airport, an IHG Hotel

Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity
Point of interest
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Breakfast available
  • Parking available
  • Room service
  • Gym

Explore the area

Map
2707 Little Rock Rd, Charlotte, NC, 28214
  • Charlotte Douglas Airport Overlook
    5 min drive
  • The Hub Bar And Grill
    3 min walk
  • Bruns Avenue Tram Stop
    9 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    3 min drive

Room options

Standard Room, 1 King Bed

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

  • 676 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 336 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Charlotte Airport, an IHG Hotel

3-star Charlotte hotel close to Carolinas Aviation Museum
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Holiday Inn Charlotte Airport, an IHG Hotel offers 200 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. 42-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Charlotte Airport, an IHG Hotel features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 9 meeting rooms. Event facilities measuring 5005 square feet (465 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Guests can use the outdoor pool at a partner property. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Charlotte Airport, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
The Hub Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 7.25 to 21.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Hub Bar and Grill

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (5,005 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.25 to 21.95 per person
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Uncovered extended parking fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Charlotte-Airport Conf Ctr
Holiday Inn Conf Hotel Charlotte-Airport Ctr
Holiday Inn Charlotte Airport Hotel
Holiday Inn Charlotte Airport
Holiday Inn Charlotte
Charlotte Holiday Inn

Holiday Inn Charlotte Airport, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 551 out of 1001 reviews" "
Rating 8 - Good. 223 out of 1001 reviews" "
Rating 6 - Okay. 98 out of 1001 reviews" "
Rating 4 - Poor. 54 out of 1001 reviews" "
Rating 2 - Terrible. 75 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay overnight before a flight and leave your vehicle for your stay. *Note, as of this summer they charge $10 a day to leave your car, payable with use of a QR code when you arrive.
Stayed 1 night in Oct 2024

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Phone did not work. TV remote did not work.
Stayed 1 night in Sep 2024

2/10 Terrible

DEAN, BALTIMORE

Disliked: Cleanliness, staff & service, property conditions & facilities
overpriced, food was ok, untrained bartender, shuttles were prompt.
Stayed 1 night in Sep 2024

2/10 Terrible

Kimberlee

Disliked: Cleanliness, staff & service
I reserved a room at Holiday Inn near Charlotte Douglas International Airport. When I arrived they said they did not have my room because “when you book with a third party it only if there are any rooms available when you arrive,” and they had given my room away. I was not late to check in. It WAS after Hurricane Helene and they had lots of power workers there trying to get a room but I can’t believe they took my reservation. I had to drive almost an hour back home and sleep 4 hours before driving back, to catch my flight.
Stayed 1 night in Oct 2024

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, the staff were helpful and courteous and the food options were great. I will definitely be staying here again.
Stayed 1 night in Jul 2024

8/10 Good

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour shuttle to airport
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

LaDonna

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
The parking lot was difficult to get in and out of. Totally understand that you charge for parking daily for being so close to the airport. However seems a little excessive to pay for parking when you have already paid for the room for the night.
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The transportation to and from airport was great, in addition to the shrimp and grits at the restaurant were delicious.
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Traveled with family
Stayed 1 night in Sep 2024

8/10 Good

Rossy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful. Rooms were very clean and bathroom was clean and had good soap.
Stayed 1 night in Sep 2024

10/10 Excellent

stuart

Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very competent, professional, and friendly. Good timely airport shuttles that runs all hours. Clean rooms, quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness
Everything was great. Staff was very friendly and helpful! Room was very clean and The bed was very comfortable!!
Stayed 1 night in Sep 2024

4/10 Poor

John, Blacksburg

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
A/C went out at 11pm
Stayed 1 night in Aug 2024

2/10 Terrible

Ireland

Traveled with family
Disliked: Staff & service, amenities
I did not appreciate an employee using their master key to enter our room when we were told to tell staff 24 hours in advance when we needed house keeping, we did NOT request house keeping at all our entire stay. When the employee was asked by us why they were in our room they stated “to confirm we were staying another night”. The employee walked in the room while we were sleeping, the only thing that stopped them from completely walking into the room was the door stopper. The front desk did not care nor did a follow up with us. My phone number was on file, I did not receive a phone call. The room phone was not called. How many days we paid for was also on file. The employees had no respect.
Stayed 1 night in Sep 2024

2/10 Terrible

Barry

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Inept night staff
Inept check in person. Waited 30 minutes for him to check in 4 groups in front of us.
Stayed 1 night in Sep 2024

4/10 Poor

Vanessa

Disliked: Amenities
Nothing
Stayed 1 night in Aug 2024

6/10 Okay

Ralph H

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly disappointed
Pay 10 dollars to park ridiculous 18.99 dollars per person for breakfast which was no better than the usual complimentary at most other Hotels unheard of. Will never stay there again!!!!!!!!
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service
I’d love to tell you about my stay however I didn’t stay there. I made a reservation and then called to follow and was told there was no room and then hung up on. I then try to get a refund because it was their fault and they are denying refund! This place is a joke
Stayed 1 night in Aug 2024

4/10 Poor

Kelli

Disliked: Property conditions & facilities
The mattress was entirely too hard and extremely uncomfortable. You couldn't pay cash for anything. I wanted a bottle of water from the little store they had and took the bottle to the desk to pay only to be pointed to the kiosk to pay by card bcuz they don't take cash. Wall paper was hanging off the wall in some areas, blue tape was used to hold it back in place. Complimentary breakfast and parking no longer exist. I chose Holiday Inn for my visit since I've stayed in decent ones before, but I wouldn't recommend this location to a dog.
Stayed 2 nights in Aug 2024

4/10 Poor

dominique

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
When we arrived at the airport, we were to call the hotel for a complimentary bus shuttle pick up. No one ever answered the phone :( We ended up having to take a taxi for 20$ I had booked a room with 1 king bed and ended up with a room with 2 double beds??!!! It was past midnight by the time we got our room and I was in no mood to argue. Needless to say, a disappointing experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024