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DoubleTree by Hilton Charlotte City Center

4.0 star property

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Photo gallery for DoubleTree by Hilton Charlotte City Center

Reception
In-room safe, desk, laptop workspace, blackout drapes
Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
230 N College St, Charlotte, NC, 28202
  • Spectrum Center
    ‪1 min walk‬
  • Charlotte Convention Center
    ‪9 min walk‬
  • Bank of America Stadium
    ‪14 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (With Peloton)

Room, 1 King Bed (With Peloton) | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (With Peloton)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

TV

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

TV

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Charlotte City Center

4-star hotel in Uptown Charlotte
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite. Change of bedsheets is available on request.
DoubleTree by Hilton Charlotte City Center offers 296 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 11000 square feet (1022 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

DoubleTree by Hilton Charlotte City Center is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
DoubleTree by Hilton Charlotte City Center has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 32 per night)
  • Valet parking on site (USD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Self parking fee: USD 32 per night
  • Valet parking fee: USD 40 per night
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Center City Holiday Inn
Holiday Inn Charlotte Center City
Holiday Inn Hotel Charlotte Center City
Charlotte Holiday Inn
Holiday Inn Center City
Holiday Inn Charlotte - Center City Hotel Charlotte
Holiday Inn Charlotte Center City Hotel

DoubleTree by Hilton Charlotte City Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 704 out of 1156 reviews
Rating 8 - Good. 243 out of 1156 reviews
Rating 6 - Okay. 88 out of 1156 reviews
Rating 4 - Poor. 59 out of 1156 reviews
Rating 2 - Terrible. 62 out of 1156 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

joe

Liked: Cleanliness, property conditions & facilities, room comfort

Weekend away

Decently appointed room with a very comfortable bed. The bathroom was much smaller than I expected. The sofa part and bedroom were nice. My attempt at getting room service was transferred then ignored. The rest of the service I received was good though
Stayed 2 nights in Mar 2025

8/10 Good

Consuelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, just wish rooms had microwave in room, other than that nice hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

William, Advance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Mar 2025

8/10 Good

Nancy, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Roy Dustin

Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Downtown Charlotte

We found the property to be fresh, clean, and up to date. The location was great for walking distance to great food and bar options, all within 5 min. There is also a nice Italian restaurant located on the main floor without having to leave the building. I recommend the valet for the additional $8 per day because the parking garage elevator does not bring you into the hotel. The tv has Netflix to stream programs.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all.
Stayed 6 nights in Mar 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the ACC Tournament.. great service and accommodations
Stayed 3 nights in Mar 2025

10/10 Excellent

James, Chantilly

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great customer service.
Stayed 4 nights in Feb 2025

10/10 Excellent

melissa

Stayed 2 nights in Feb 2025

10/10 Excellent

Eugenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, safe area, restaurants close by, easy to get to.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eugenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Tiffany

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

Kayla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time in Charlotte and this hotel did not disappoint! It’s in less than 5 minute walking distance of spectrum center! It’s clean in every corner and was way nicer than we expected. Every single staff that we spoke to were so kind! We will definitely book here again! It will be our ONLY Charlotte hotel. We couldn’t have asked for better service. Our daughter was there with her dance team and they treated our girls like queens! Friendliest staff EVER! I could go on and on! These are the things that matter to a momma!
Stayed 2 nights in Mar 2025

8/10 Good

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Very noisy, other than that our stay was nice. We heard a lot of revving of cars/motorcycles but that’s beyond the hotel’s control. From check in to check out, our experience with the hotel was phenomenal. I look forward to coming back soon with my daughters.
Stayed 2 nights in Mar 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Nita

Outside noise kept us awake around 1-3am. People laughing and cars drag racing outside.
Stayed 1 night in Mar 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive always had a great experience while staying here! I’d definitely recommend it to everyone!
Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 2 nights in Feb 2025

10/10 Excellent

Ashante

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the security of the property very safe just a bummer they didn’t have a microwave
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent time

Hotel was super fabulous! The beds were comfy, everything spotless , and hotel staff was so nice and friendly, Breakfast was great. Wish we could’ve stayed longer
Stayed 1 night in Mar 2025

10/10 Excellent

Tywanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it and as I’m out of town it was very nice. Well kept up.
Stayed 1 night in Feb 2025

10/10 Excellent

Frances Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025