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DoubleTree by Hilton Charlotte City Center

4.0 star property

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Reception
Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
230 N College St, Charlotte, NC, 28202
  • Spectrum Center
    ‪5 min walk‬
  • Charlotte Convention Center
    ‪9 min walk‬
  • Bank of America Stadium
    ‪17 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

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Exterior

HYATT house Charlotte/Center City

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (1305)
The price is $189
per night
$218 total
includes taxes & fees
Apr 30 - May 1
HYATT house Charlotte/Center City

About this property

DoubleTree by Hilton Charlotte City Center

Hotel in Uptown Charlotte
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite. Change of bedsheets is available on request.
DoubleTree by Hilton Charlotte City Center offers 296 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 11000 square feet (1022 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

DoubleTree by Hilton Charlotte City Center is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
DoubleTree by Hilton Charlotte City Center has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 32 per night)
  • Valet parking on site (USD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Self parking fee: USD 32 per night
  • Valet parking fee: USD 40 per night
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Center City Holiday Inn
Holiday Inn Charlotte Center City
Holiday Inn Hotel Charlotte Center City
Charlotte Holiday Inn
Holiday Inn Center City
Holiday Inn Charlotte - Center City Hotel Charlotte
Holiday Inn Charlotte Center City Hotel

DoubleTree by Hilton Charlotte City Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 647 out of 1084 reviews
Rating 8 - Good. 229 out of 1084 reviews
Rating 6 - Okay. 86 out of 1084 reviews
Rating 4 - Poor. 64 out of 1084 reviews
Rating 2 - Terrible. 58 out of 1084 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, room was clean, quiet.
Stayed 2 nights in Nov 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Steven, Salisbury

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and the property was well maintained. Everywhere from the elevator area to the front desk was clean. Ate at the restaurant on site and it was delicious!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Celena

Stayed 2 nights in Jan 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Jeffenia

Stayed 1 night in Dec 2024

10/10 Excellent

James

Everything was fantastic.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general we had a good experience staying at the hotel. Our room and bed sheets were clean. Hotel is located in downtown area 15 minutes walk from NASCAR hall of fame. Plenty dinning options within 10 minutes walk. Downsides, AC in the room was super noisy, we ended up switching it off during night. Parking was not included and cost us $32 per night.
Stayed 1 night in Dec 2024

6/10 Okay

Trevlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very dim lighting throughout the room Bathroom extremely small When you need to use the bathroom have to be very careful not to get hit with the handle on the door!!! Where the sink is, very compact Overall, bathroom area not very user friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 2 nights in Dec 2024

2/10 Terrible

Kristen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible. Smelled awful, people partying to all hours of the night. Thin walls. Ate at the restaurant and they asked us our order 5 different times...very odd experience
Stayed 3 nights in Dec 2024

6/10 Okay

Sarah

Stayed 2 nights in Nov 2024

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. The property is very nice and clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Great property overall!
Stayed 2 nights in Dec 2024

10/10 Excellent

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the option was given for valet parking or self parking
Stayed 1 night in Dec 2024

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping kept trying to clean early in the morning and just opened the door twice. Had to ask for cookies and front desk was pretty detached. But it was a busy weekend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alani

Stayed 1 night in Oct 2024

8/10 Good

Lynne

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Roberto, Spartanburg

Stayed 2 nights in Dec 2024

4/10 Poor

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The best was terribly uncomfortable. Both my husband and I were miserable. Neither of us got any sleep. He can sleep anywhere, so when he says it's bad it is really bad. The staff was nice and the location was great. However, what good is that when you are absolutely exhausted.
Stayed 2 nights in Dec 2024

2/10 Terrible

Barry

Stayed 1 night in Dec 2024

4/10 Poor

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There was a very strong odor of marijuana in the lobby & common areas. The restaurant was very busy and the host kept saying " check with us later". We tried to order room service but no one would answer the phone. The employees at the front desk were apathetic at best. We won't stay there again
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friday night stay
My room was very loud. It felt like there was a nightclub next door. People drive by with very loud radios at all time of the night. I was in room 502 (I believe). My bed was comfortable, but I was surprised that there was no mini-refrigerator either. Overall, my stay was pleasant and the valet and front desk staff were great.
Stayed 1 night in Dec 2024