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Holiday Inn Express Charlotte West - Gastonia by IHG.

2.5 star property

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Photo gallery for Holiday Inn Express Charlotte West - Gastonia by IHG.

Exterior
Check-in/check-out kiosk
Standard Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes
Point of interest
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
1911 Broadcast St, Gastonia, NC, 28052
  • Rankin Lake Park
    ‪10 min walk‬
  • Little Theater of Gastonia
    ‪4 min drive‬
  • Eastridge Mall
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Access Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Access Tub)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Tru by Hilton Gastonia

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (261)
The price is $120
per night
$135 total
includes taxes & fees
Feb 26 - Feb 27
Tru by Hilton Gastonia

About this property

Holiday Inn Express Charlotte West - Gastonia by IHG.

Gastonia hotel close to Rankin Lake Park
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning.
Holiday Inn Express Charlotte West - Gastonia by IHG. offers 80 accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Charlotte West - Gastonia by IHG. features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 850 square feet (79 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a picnic area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express Charlotte West - Gastonia by IHG. is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 850 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from January 22 2025 to February 21 2025 (completion date subject to change). The following areas are affected:
  • Lobby
  • Meeting facilities
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gastonia Holiday Inn Express
Holiday Inn Express Gastonia
Holiday Inn Express Hotel Gastonia
Gastonia Holiday Inn
Holiday Inn Express Gastonia Hotel Gastonia
Holiday Inn Gastonia
Holiday Inn Express Gastonia Hotel
Holiday Inn Gastonia
Gastonia Holiday Inn

Holiday Inn Express Charlotte West - Gastonia by IHG. Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 333 out of 803 reviews
Rating 8 - Good. 249 out of 803 reviews
Rating 6 - Okay. 117 out of 803 reviews
Rating 4 - Poor. 50 out of 803 reviews
Rating 2 - Terrible. 54 out of 803 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Victoria

Liked: Room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Steve

Stayed 1 night in Oct 2024

10/10 Excellent

Gerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible
Stayed 2 nights in Oct 2024

2/10 Terrible

Tammie

Stayed 1 night in Sep 2024

8/10 Good

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun weekend
The people work there were very friendly the bed was comfortable the room was clean
Stayed 1 night in Jun 2024

10/10 Excellent

Destiny

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They should inspect after maids clean the room cause they didnt clean the bathroom and their was a dead roach on the side of the fridge very visible...so the question is what else they didnt do
Stayed 2 nights in Sep 2024

10/10 Excellent

CLIFFORD

Liked: Cleanliness
.
Stayed 1 night in Sep 2024

8/10 Good

Valencia

Stayed 3 nights in Sep 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Aaron

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This location did not post that they were renovating on their site. They should considering the extent of work being done there. I would have stayed somewhere else for the price I paid in that area. The lobby was almost a blank canvas and whoever is completing the work does not clean up well when they are done working for the day. This should have been done more strategically…by floor or by section/wing/hall. Maybe they should have just shut the hotel down for a few weeks to do the full project. Our room had water on the floor near the entrance from the fridge, plus paint and smudges in the restroom and shower. Hopefully they were not done renovating the room because it still needed some touch up and clean up. We also had no shower gel. Besides do what seemed to be a new bed, this property was a little bit of a disappointment.
Stayed 1 night in Sep 2024

2/10 Terrible

Brandy, Butler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good about the property. Remodeling, so everything was dirty, coin opperated laundry, but no quarters, breakfast was very limited and not well maintained. If able I would give 0 stars.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lydell and Veronica

Stayed 3 nights in Jul 2024

4/10 Poor

David

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was a well below average experience that compelled me to write a review. I would recommend travelers DO NOT stay here while the property is under construction, which it looks to be the case for the next few months. The staff were friendly and did they best they could under the circumstances. I was especially displeased with having airborne wall paint dust get in my coffee while in the lobby for only a few moments. The property is not clean and should not be open for guests unless you are a true loyalist to the Holiday Inn Express brand. If I had known the hotel was in this type of shape beforehand, I absolutely would not have stayed here- there are plenty of other comparable hotel in the Gastonia area. I am sure the hotel will look nice after construction finishes but not a moment before...
Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Sep 2024

6/10 Okay

Tahera

Traveled with family
Liked: Room comfort
Strictly average
The hotel is currently going through renovation because of which the whole place is a mess with carpets being removed and water leaking from the ceiling. Keep that in mind before booking. Strictly average hotel
Stayed 1 night in Aug 2024

2/10 Terrible

Shelley

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of construction going on the entire time of stay. Rooms and hall smelled of paint and strong chemicals. Our sink in bathroom leaked so bad to the point that we couldn’t use it and they didn’t offer to move us just said they didn’t have anyone to check it at that time and we could let management know when we checked out.
Stayed 2 nights in Aug 2024

8/10 Good

JOHN

Liked: Staff & service
Hotel is under renovation so parts of it look a reck. Carpets ripped up, sheet rock dust, ladders, and buckets everywhere. Our room was completely remodeled except for the tub. The room was very modern, very clean, but the tub was awful. It needs to be replaced, perhaps it’s already on their agenda to do. But the hotel staff is excellent! The breakfast was really, really good with omelettes, bacon and sausage. Impressive for a hotel breakfast. I would definitely recommend the hotel after the renovations are finished.
Stayed 2 nights in Aug 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities
The room was great bit I would have liked to have known that the hotel was being renovated. There was alot of clutter and construction debris around the hotel
Stayed 1 night in Aug 2024

6/10 Okay

Mary

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Construction nightmare
The hotel is under MAJOR renovations to the pint of the room numbers taped above the doors, naked light bulbs in the hallways, open paint buckets left by the ice machines, and more. I’m surprised any of that is acceptable under construction codes.
Stayed 1 night in Aug 2024

8/10 Good

Jesica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The property is currently being renovated so dont be in shock when going to your room. All staff are very nice but there is a particular gentleman that works at the front desk who is so nice. He worked on Sunday afternoon and Saturday when I was checking out. He makes you feel so welcomed!! The property is conveniently located near interstate 85. I was able to get to my destination in minutes.
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reported fall not addressed. Otherwise great stay
Stayed 2 nights in Jul 2024

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room the AC in it was loud and annoying. We ended up leaving at 4 in the morning because I couldnt sleep.
Stayed 1 night in Jul 2024

10/10 Excellent

Freya

Liked: Cleanliness, staff & service, property conditions & facilities
No worries stay. Very clean and helpful staff.
Stayed 3 nights in Jun 2024