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Holiday Inn Express Charlotte West - Gastonia by IHG.

2.5 star property

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Photo gallery for Holiday Inn Express Charlotte West - Gastonia by IHG.

Exterior
Check-in/check-out kiosk
Free daily buffet breakfast
Indoor pool
Standard Room, Multiple Beds | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping
$110
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
1911 Broadcast St, Gastonia, NC, 28052
  • Rankin Lake Park
    ‪10 min walk‬
  • Eastridge Mall
    ‪5 min drive‬
  • Crowders Mountain State Park
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Access Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Access Tub)

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Access Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Access Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.6 out of 10
Good
(29 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

7.0 out of 10
Good
(7 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(38 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Charlotte West - Gastonia by IHG.

Gastonia hotel close to Rankin Lake Park
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning.
Holiday Inn Express Charlotte West - Gastonia by IHG. offers 80 accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Charlotte West - Gastonia by IHG. features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 850 square feet (79 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a picnic area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express Charlotte West - Gastonia by IHG. is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 850 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gastonia Holiday Inn Express
Holiday Inn Express Gastonia
Holiday Inn Express Hotel Gastonia
Gastonia Holiday Inn
Holiday Inn Express Gastonia Hotel Gastonia
Holiday Inn Gastonia
Holiday Inn Express Gastonia Hotel
Holiday Inn Gastonia
Gastonia Holiday Inn

Holiday Inn Express Charlotte West - Gastonia by IHG. Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 358 out of 854 reviews
Rating 8 - Good. 262 out of 854 reviews
Rating 6 - Okay. 124 out of 854 reviews
Rating 4 - Poor. 51 out of 854 reviews
Rating 2 - Terrible. 59 out of 854 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lyndsey

Liked: Cleanliness, amenities, property conditions & facilities
👌
Stayed 1 night in May 2025

10/10 Excellent

MARY

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING WAS AS WE EXPECTED IT TO BE - FRIENDLY, GREAT, PROFESSIONAL SERVICE WITH A SMILE - WATER WAS HOT IN OUR ROOM, AIR WAS COLD, BREAKFAST WAS GREAT !!!!
Stayed 3 nights in May 2025

10/10 Excellent

Shanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Doughlas

Stayed 1 night in May 2025

8/10 Good

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Hotel was clean and smelled clean in all areas. Breakfast area too small and food wasn't being replenished quick enough.
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Amenities
Great to use. We had to in an emergency due to layover in CLT and no other hotels available. Farther away but very clean and great staff.
Stayed 1 night in May 2025

8/10 Good

Daniel

Stayed 1 night in May 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Penny

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Shay

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unsafe place having a motel 6 next to it drug dealing. Other than that, I have a son with autism and sometimes he has his moments, so there was one night that he spilled his drink on the bed and I went to the lobby to get some sheets. The thing is that this staff member gave me a hard time making up excuses on not fulfilling my request and he got to a point he said “if I want to” also said that “if I needed the sheets I could look for them earlier since I was coming in and out the whole day from the hotel” obviously his comment was rude. As far as I know I could go in and out as many times I want without being questioned, plus I clearly said to him that the situation with the sheets was an unpredictable accident with my autistic son. At the end what it seems is that this employee is not considerate with people with disabilities. At the end of this unnecessary back and forth this employee did got the sheets that I needed for my son.
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Stayed 1 night in Apr 2025

10/10 Excellent

David, Williamsburg

Liked: Cleanliness, amenities
Stayed 1 night in Apr 2025

10/10 Excellent

La pinky

Traveled with family and small children, Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the pool
Stayed 1 night in Mar 2025

6/10 Okay

Elizabeth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Meh. Not horrible. Not great

The hotel was under construction, so i imagine there have been updates in the last few weeks. There were small roaches in our room. We spoke with the management and they were very accommodating about it
Stayed 3 nights in Feb 2025

8/10 Good

JOSEPH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Premier movie weekend

Me and my wife has been staying here for the past 3 years the people that work there are friendly guy Gary works at night is really cool he's become a real good friend of mine
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Yehon

Disliked: Staff & service, property conditions & facilities
Property is being worked on
Stayed 1 night in Mar 2025

2/10 Terrible

Deborah

Stayed 1 night in Feb 2025

10/10 Excellent

Carmen m

Stayed 1 night in Feb 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Nov 2024

10/10 Excellent

karolina

Stayed 1 night in Feb 2025

6/10 Okay

Carmen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025