Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG

Exterior
Property amenity
Room amenity
Free daily buffet breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
$121
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
7772 Gateway Lane NW, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪9 min walk‬
  • Concord Mills
    ‪11 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Concord, NC (USA-Concord Regional)
    ‪5 min drive‬

Room options

Suite, Accessible Bathtub (MOBILITY)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible Bathtub (MOBILITY)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (LEISURE)

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG

3-star Concord hotel close to Concord Mills
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a business center, and conference space.
Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG offers 79 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Concord hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 913 square feet (85 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Onsite self parking is complimentary.

Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 913 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte-Concord-I-85
Holiday Inn Express Hotel Charlotte-Concord-I-85
Holiday Inn Express Hotel Charlotte-Concord-I-85
Holiday Inn Express Charlotte-Concord-I-85
Hotel Holiday Inn Express Hotel & Suites Charlotte-Concord-I-85
Holiday Inn Express Hotel Suites Charlotte Concord I 85
Holiday Inn Express Hotel
Holiday Inn Express
Express Charlotte Concord I 85
Holiday Inn Express Hotel Suites Charlotte Concord I 85
Holiday Inn Express Suites Charlotte Concord I 85 by IHG
Holiday Inn Express Suites Charlotte Concord I 85 an IHG Hotel
Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG Hotel

Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 943 reviews
Rating 8 - Good. 255 out of 943 reviews
Rating 6 - Okay. 67 out of 943 reviews
Rating 4 - Poor. 35 out of 943 reviews
Rating 2 - Terrible. 24 out of 943 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Leigh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Stayed 2 nights in May 2025

10/10 Excellent

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in easy walking distance from several restaurants. Staff was friendly. Buffet breakfast was varied and good.
Stayed 1 night in May 2025

10/10 Excellent

Kimberly, Mansfield

Traveled with partner
Liked: Amenities
Enjoyed the stay
Stayed 4 nights in May 2025

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

William

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was so much better than when we stayed Nov 2024! Would not have stayed here but bro-in- law had already booked here! Service was a 100% improved, a/c worked this time as opposed to heat last year and no maintenance response! $200+ per night was ridiculous for Holiday Inn!
Stayed 2 nights in May 2025

10/10 Excellent

mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, complimentary breakfast and conveniently located to restaurants and shopping.
Stayed 5 nights in May 2025

2/10 Terrible

Joshua

Traveled with family
Liked: Cleanliness, staff & service
Stair door and exit door slamming all night long. If you get stuck in room 124, good luck going to sleep. It’s across from the stair door and next to the exit doors that get opened and slammed at all hours of the night. This room should be turned into a storage room. No chance of sleeping with slamming doors all until 3am every night. Overall hotel was fine as long as you don’t get put in room 124. Awful!
Stayed 2 nights in May 2025

8/10 Good

Ramin

Liked: Cleanliness
Nice quite place for overnigh stay.
Stayed 1 night in Apr 2025

4/10 Poor

Deric

Stayed 3 nights in May 2025

8/10 Good

Theresa

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Close to I-85
Stayed 1 night in May 2025

4/10 Poor

Cherree

Traveled with family
Liked: Staff & service
The halls smelled like marijuana. AC was loud.
Stayed 1 night in Apr 2025

10/10 Excellent

Khailil

Liked: Cleanliness, staff & service, property conditions & facilities
I like that they had breakfast and had alot of restaurants close by plus a shopping mall that’s not too far plus the great service they provide!
Stayed 1 night in May 2025

8/10 Good

Christopher, burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is what we needed. Would recommend
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel would have been perfect if the ice machine was working on the 4th floor. It was inoperative the entire week that I was there. Also please get a new luggage cart. Other than this the hotel is in a really good area and easy to get to.
Stayed 7 nights in Apr 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Would stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, friendly service

Great stay and the staff we super friendly
Stayed 2 nights in Apr 2025

8/10 Good

Clint

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had issue checking in but was resolved very quickly, next day was locked out of room and staff took care of it quickly. All the staff i dealt with were amazing and very friendly!
Stayed 2 nights in Apr 2025

8/10 Good

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

KATRINA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish that breakfast was included, but it was a nice spot!
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to find and get too right of highway. Lots of places to eat and shop close by
Stayed 1 night in Apr 2025