Holiday Inn Express & Suites Charlotte Airport by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte Airport by IHG

Terrace/patio
Lobby
Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
108 Airport Commons Dr, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Bank of America Stadium
    ‪8 min drive‬
  • Spectrum Center
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪10 min drive‬

Room options

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, Multiple Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites Charlotte Airport by IHG

3-star hotel in Toddville Road
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and self parking. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Charlotte Airport by IHG offers 117 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Charlotte Airport by IHG features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and 3 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1600 square feet (149 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a terrace, dry cleaning/laundry services, and a front-desk safe. Onsite parking is available (surcharge).

Holiday Inn Express & Suites Charlotte Airport by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 5:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,600 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10 per night
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte Airport Hotel
Holiday Inn Express Charlotte Airport Hotel
Holiday Inn Express Charlotte Airport
Hotel Holiday Inn Express & Suites Charlotte Airport Charlotte
Charlotte Holiday Inn Express & Suites Charlotte Airport Hotel
Hotel Holiday Inn Express & Suites Charlotte Airport
Holiday Inn Express & Suites Charlotte Airport Charlotte
Holiday Inn Express Suites Charlotte Airport
Holiday Inn Express Hotel
Holiday Inn Express
Express Charlotte Airport
Holiday Inn Express Suites Charlotte Airport
Holiday Inn Express Suites Charlotte Airport by IHG
Holiday Inn Express Suites Charlotte Airport an IHG Hotel
Holiday Inn Express & Suites Charlotte Airport by IHG Hotel
Holiday Inn Express & Suites Charlotte Airport by IHG Charlotte

Holiday Inn Express & Suites Charlotte Airport by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1001 reviews
Rating 8 - Good. 185 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Stayed 1 night in Feb 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great airport overnight

There was a slight problem with the bill, but the staff worked hard to resolve it and everything worked out just fine. Place is clean and comfortable and breakfast was good. The shuttle service to the airport was great and we were able to leave our car there with no issues.
Stayed 1 night in Feb 2025

10/10 Excellent

LaTasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an unplanned overnight stay here on our way traveling international. The 2 gentlemen working the front desk on Feb 11th 10pm-midnight were great. Had a delayed flight and trouble getting our bags. They were very accommodating arranging the shuttle service and check in.
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Arnetia

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property was nice and the staff were very friendly and accommodating. The property was clean and well kept and right off the highway. The breakfast had a nice variety, the pancake machine was out of order but there was still plenty to choose from. The breakfast did run out but it wasn’t the staff’s fault the oven had went out and they made every effort to continue providing breakfast for everyone, using one skillet to keep making hot food. They were nice despite some guest being very rude about the situation. I enjoyed the hotel and would definitely stay again
Stayed 1 night in Feb 2025

6/10 Okay

Stefany

Stayed 1 night in Jan 2025

10/10 Excellent

Curtis, Snohomish

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

8/10 Good

Meredith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fairly comfortable. We stayed here prior and it was quiet but this time we were placed on the first floor and it was noisy. The breakfast also was not the high quality we remembered from staying here a year ago. Overall it was a decent stay and option for an overnight hotel stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff was so nice
Stayed 1 night in Feb 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

4/10 Poor

Frederick A

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Medicority, with a touch of peeping tom.

I am super annoyed about having to pay for parking at a suburban hotel with its own parking lot. That was a first for me. I was told it was a new policy. A night in an average hotel, and then extra for parking. Ridiculous. There were 6 of us in our room as stated in the reservation, and only pillows for 4 and towels for 4. Asking for more at the front desk was met with kindness, but an "I don't know if can get you more pillows" but she found 2. So two of us were shorted a pillow. We also requested a late checkout because one of my children was up late due to illness. To cap off this fun filled adventure in mediocrity, a man on the cleaning crew barged into our room right at 11 without knocking, rudely asking my mother and childern if they were getting a late checkout. No apology for not knocking and a lousey attitude. He came back a minute later with a clipboard to ask again agout our late checkout and I answered the door. He was much more polite to my 6'2" 200lb self. The attitude immedteltly disappered, but still no apology for waltzing into my room. My family was in various states of undress due to getting ready and my daughters were mortified. We spoke to the front desk about it and we were offered points for our next stay. Not a chance. I will not stay at this hotel again. Disgusted is an understatement. I guess privacy is another extra you have to pay for at this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Geri, Asheville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent airport hotel. Clean, nice staff, free shuttle to the airport and a good breakfast. Will definitely stay again when flying out of CLT early.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

We had a very short stay we just stayed for a few hours as we didn't get in til 1 am and we left for the airport at 7:30 am. We had an overnight flight layover and just needed some rest.
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for our trip.
Stayed 1 night in Jan 2025

10/10 Excellent

Becky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast, clean and spacious room.
Stayed 1 night in Jan 2025

10/10 Excellent

Cooper

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for the airport. Nice rooms, comfy beds, decent breakfast. Staff was very pleasant
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Traveled with partner
Clean hotel, great staff, and willing to drive us in the area.
Stayed 1 night in Jan 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stop

We will stay here again the next time we are in Charlotte. I received texts from both Takisha & Anthony after check in, making sure we had everything we needed. We enjoyed the extended hours of the shuttle service.
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Orelvis

Liked: Amenities
Ok
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025