Holiday Inn Express & Suites Charlotte Airport by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte Airport by IHG

Terrace/patio
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
108 Airport Commons Dr, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Bank of America Stadium
    ‪8 min drive‬
  • Spectrum Center
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪10 min drive‬

Room options

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, Multiple Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Charlotte Airport by IHG

3-star hotel in Toddville Road
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and self parking. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Charlotte Airport by IHG offers 117 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Charlotte Airport by IHG features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and 3 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1600 square feet (149 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a terrace, dry cleaning/laundry services, and a front-desk safe. Onsite parking is available (surcharge).

Holiday Inn Express & Suites Charlotte Airport by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 5:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,600 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10 per night
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte Airport Hotel
Holiday Inn Express Charlotte Airport Hotel
Holiday Inn Express Charlotte Airport
Hotel Holiday Inn Express & Suites Charlotte Airport Charlotte
Charlotte Holiday Inn Express & Suites Charlotte Airport Hotel
Hotel Holiday Inn Express & Suites Charlotte Airport
Holiday Inn Express & Suites Charlotte Airport Charlotte
Holiday Inn Express Suites Charlotte Airport
Holiday Inn Express Hotel
Holiday Inn Express
Express Charlotte Airport
Holiday Inn Express Suites Charlotte Airport
Holiday Inn Express Suites Charlotte Airport by IHG
Holiday Inn Express Suites Charlotte Airport an IHG Hotel
Holiday Inn Express & Suites Charlotte Airport by IHG Hotel
Holiday Inn Express & Suites Charlotte Airport by IHG Charlotte

Holiday Inn Express & Suites Charlotte Airport by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1002 reviews
Rating 8 - Good. 189 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No in room coffee pot & extra charge to park over

We were disappointed that they have a private parking lot, but charge guest to park there overnight. That should be included in the price of the room. Also, HIE&S usually have coffee pots in the room, more specifically a K-pod style coffee pot, but this room did not have any kind of coffee brewing but the lobby pots. We book at HIE&S so we can bring our own pods to brew the coffee we like to drink.
Stayed 1 night in Jan 2025

8/10 Good

Linda

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great and very ccommodating to use and had some breakfast out for use because we had a earlier flight before breakfast was served
Stayed 1 night in Jan 2025

8/10 Good

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great for a layover! The shuttle, breakfast and spacious rooms were key. The shuttle never arrived for 10:00 pickup but a driver from another hotel took us.
Stayed 1 night in Jan 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful

Convenient to airport, eateries and nightlife
Stayed 1 night in Jan 2025

10/10 Excellent

scott, Westerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jordan

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location if you want to be close to the airport. Very clean and moderns. The hot water pressure seemed to be somewhat limited but tolerable. Breakfast is serviceable but repetitive.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay Easy to get to and from the city Great location Beautiful apartment
Stayed 1 night in Jan 2025

10/10 Excellent

Flora

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Very spacious room
Stayed 2 nights in Jan 2025

10/10 Excellent

Eliot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean, every room smelled good.
Stayed 1 night in Jan 2025

8/10 Good

Araceli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient stay
Stayed 1 night in Jan 2025

10/10 Excellent

Maud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Grace

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When I checked in I told the woman I had to be back at the airport for an eight o'clock flight so I needed a shuttle at 6:00 she didn't write it down so was real luck
Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience. I took the shuttle to the wrong airport and they came and picked me up. Check in was smooth, breakfast was easy and convenient. Staff was also great, from the check in and out staff and the drivers!
Stayed 1 night in Jan 2025

10/10 Excellent

Vilma, norcross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff was friendly
Stayed 1 night in Jan 2025

8/10 Good

al

Traveled with family
Liked: Amenities
Good value close to airport and downtown Charlotte
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

Very nice hotel. You can hear people above you, but it’s not disruptive. Great staff!!!! All were helpful and friendly.
Stayed 1 night in Jan 2025

6/10 Okay

Loreta

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not the best service…

I was waiting at the airport for 40 minutes before a Hokiday inn shuttle showed up, then I got in and it was the wrong shuttle, I was traveling with my kids and we were exhausted and hungry. Then I got to the hotel and they gave me a room where heater didn’t work, I had to call the lobby and change rooms. The driver even got upset when I told him I waited for him 40 mins, and I even called the hotel 3 times when I arrived to get picked up.
Stayed 1 night in Jan 2025

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hostess was nice and helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Jawaan

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique but it was very nice appealing to the eye. My only complaint was after front desk lady seen me within 30 min asked me for my ID after she just seen me. I asked for another card key because mines stopped working after I went to the pool. She then said no problem for my license which I told her is on my room. Slightly annoyed she asked me that knowing she just seen me 30 minutes prior!
Stayed 2 nights in Dec 2024