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Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Exterior
1 bedroom, down comforters, pillowtop beds, desk
Free daily buffet breakfast
Exterior
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
15139 Ballancroft Parkway, Charlotte, NC, 28277
  • The Amp Ballantyne
    ‪3 min drive‬
  • Quail Hollow Club
    ‪13 min drive‬
  • Carowinds Theme Park
    ‪14 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

1 bedroom, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.2 out of 10
Very good
(11 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(87 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

1 bedroom, down comforters, pillowtop beds, desk

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.0 out of 10
Very good
(11 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility)

1 bedroom, down comforters, pillowtop beds, desk

Suite, 2 Queen Beds, Accessible (Mobility)

  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, down comforters, pillowtop beds, desk

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(14 reviews)
  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, down comforters, pillowtop beds, desk

Suite, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Shower, hair dryer, towels, soap

Suite, 1 King Bed, Accessible

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, down comforters, pillowtop beds, desk

Suite, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, down comforters, pillowtop beds, desk

Standard Room

9.2 out of 10
Wonderful
(40 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(43 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Transfer Shower)

1 bedroom, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Transfer Shower)

9.4 out of 10
Exceptional
(16 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant

Hampton Inn & Suites Charlotte/Ballantyne

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (769)
$136 nightly
The price is $136 total
includes taxes & fees
Hampton Inn & Suites Charlotte/Ballantyne

About this property

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Hotel in Ballantyne
A 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers 146 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

The seasonal pool will be open from May to November
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne by IHG
Holiday Inn Express Suites Charlotte Ballantyne an IHG Hotel
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Hotel

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 628 out of 1000 reviews
Rating 8 - Good. 172 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 75 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shanika

Traveled with family

Quick spring g break trip

We had a great trip and this hotel was the perfect area for us to just relax and regroup as a family. There were great breakfast options as well. Will definitely stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

JASMINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean and neat. There was a weird bubbling sound that came from the toilet but overall, great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. The hotel nice and clean, breakfast was great and the staff were friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shaun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cozy and clean. Breakfast was great!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Linette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family visit

Very comfortable and restful!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexander, Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 2 nights in Apr 2025

10/10 Excellent

Scarlett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was super nice, loved the room, my child loved the games in the lobby!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jalyn

Stayed 3 nights in Mar 2025

10/10 Excellent

Roshanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Shelia

Liked: Property conditions & facilities
The hotel was very clean & new.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lamari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice well kept
Stayed 1 night in Mar 2025

10/10 Excellent

Sharica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly. The property was clean. There were nearby shops on the complex within walking distance. I would definitely recommend this hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Randy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is nestled off of the beaten path behind a main road. There is a Sprouts and MOD Pizza close by - making it convenient for a pizza stop or some quick groceries. There is plenty to eat nearby. Breakfast was okay.
Stayed 2 nights in Mar 2025

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like home.
Stayed 1 night in Mar 2025

6/10 Okay

Detrius

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a very convenient location. The housekeeping staff were very friendly and accommodating. The breakfast was good. My check-in was the probably the most memorable positive experience of the front desk staff. As an IHG member, I have experienced a variety of pleasant experiences but this one was the lowest. I usually travel and stay for business. This trip was to celebrate my birthday with my family. I had my 3 yo grandson who invoked a visit from security stating complaints about noise, which we understood, but it was the rudeness in the delivery.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, new amenities, games in the lobby, clean rooms with updated bathroom. Parking was a bit tight but feasible. Only thing I would recommend would be wine/beer in the market.
Stayed 2 nights in Mar 2025

10/10 Excellent

ALEXIA, GLEN COVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful.
Stayed 4 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Hope

Traveled with family
Disliked: Amenities
The room blinds need to go all the way down.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I traveled 8 hours to get here for a weekend trip to Carowinds. Not only was the cost per night affordable, but the hotel was clean, staff was so nice and kind, and they had a decent breakfast. 10/10 would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A-1 Accommodations

Extra wide scenic window and attractive relaxing chassis in the king room. Superb mattress and linens. More than ample towels.
Stayed 2 nights in Mar 2025

10/10 Excellent

RAQUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Mar 2025