Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

Exterior
Down comforters, pillowtop beds, desk, laptop workspace
Property amenity
Exterior
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • Gym
  • Breakfast included

Explore the area

Map
15139 Ballancroft Parkway, Charlotte, NC, 28277
  • Ballantyne Country Club
    ‪15 min walk‬
  • The Amp Ballantyne
    ‪3 min drive‬
  • CSA OrthoCarolina Sportsplex
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪29 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility)

  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Transfer Shower)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

Hotel in Ballantyne
A 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel offers 146 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • Free crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

The seasonal pool will be open from May to November
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne

Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 633 out of 1001 reviews" "
Rating 8 - Good. 165 out of 1001 reviews" "
Rating 6 - Okay. 74 out of 1001 reviews" "
Rating 4 - Poor. 54 out of 1001 reviews" "
Rating 2 - Terrible. 75 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Etosha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Karen, Arden

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional
Stayed 1 night in Oct 2024

10/10 Excellent

Brittaney K

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Work trip. Staff was very friendly and helpful. Breakfast was good, with some variety across days. Board games in the lobby in the evening. Room was clean and comfortable. Sprouts and two restaurants in the same parking lot. Would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vicente

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffrey, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

megan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was fine. Not as close to Charlotte as we thought it was going to be. The people were nice and the area was nice. Our AC did not work and we had worms in our room. I don’t think I can add pictures to this review or I would.
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area felt safe and secure. Room was clean and beds were nice. Warm breakfast was good with variety of options each day. Very satisfied and would stay here again if we are ever back in the area
Stayed 3 nights in Oct 2024

8/10 Good

Alejandro, Arlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in good condition, fairly new, friendly staff. Only negative is one of the days they cleaned the bathroom but the beds weren't done.
Stayed 3 nights in Oct 2024

2/10 Terrible

miracle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went through a lot at this hotel from them, giving my room away to someone else waiting over three hours to be put in a room that did not accommodate my disability. I requested a handicap assessable room and they gave it to someone else and I had to downsize into a regular room that did not, accommodate my disability to being locked out of my room because the door battery died being told to pack all of my things that they were gonna put me in the new room. They did not put me in a new room in the same room. This is the worst holiday that I’ve ever attended , I asked housekeeping to come in my room. They went in there anyway it’s so much that occurred on this trip but I do not recommend this place.
Stayed 3 nights in Oct 2024

10/10 Excellent

Azamat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Oct 2024

10/10 Excellent

Carole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Was beautiful
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Stayed 3 nights in Oct 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Vaughan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice suite. Breakfast could be better. Need tv streaming options.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness
Staff was very good and accommodating. Clean and comfortable definitely will stay there again
Stayed 4 nights in Oct 2024

10/10 Excellent

Dorothy, Baltimore

Stayed 2 nights in Sep 2024

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities
I reserved and paid for in advance a room with a king size bed. They only had a room with two queen size beds when I arrived. The person at the counter said they had overbooked and that was all they had available. I was thinking that's why you reserve ahead of time...so they would save your room.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hakim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the BEST places I’ve stayed in!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful. The property is clean and well maintained
Stayed 1 night in Sep 2024

10/10 Excellent

Iryna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ana M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Sep 2024