Holiday Inn Express & Suites Charlotte NE - University Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte NE - University Area by IHG

Welcome to the hotel entrance, featuring a covered walkway and stone pillars.
Relax in a spacious lobby with a high ceiling, comfortable seating areas, and a vibrant art collection.
Enjoy a convenient breakfast with a variety of options at our breakfast counter.
Welcome to the reception area, where friendly staff are available to assist with your stay.
Two single beds with white mattresses and pillows, a nightstand, and a wall-mounted shelf.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
6020 University Pointe Boulevard, Charlotte, NC, 28262
  • University of North Carolina at Charlotte
    ‪3 min drive‬
  • UNC Charlotte Botanical Gardens
    ‪6 min drive‬
  • PNC Music Pavillion
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

8.0 out of 10
Very good
(4 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(20 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible (Comm)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobil Roll Shwr)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds (Additional Living Area)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Comm, Roll Shower)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobil Tub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Comm, Roll Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm)

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Comm)

10.0 out of 10
Exceptional
(2 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Charlotte NE - University Area by IHG

Hotel in University City
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Charlotte NE - University Area by IHG offers 99 accommodations with iPod docking stations and safes. Each accommodation is individually furnished. Tempur-Pedic beds feature down comforters. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Charlotte NE - University Area by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 1600 square feet (149 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Express & Suites Charlotte NE - University Area by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • Shopping
  • Tennis

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,600 square feet of conference space
  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay
  • Service fee: USD 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte Ne University Area Hotel
Holiday Inn Express Charlotte NE University Area Hotel
Holiday Inn Express Charlotte NE University Area
Holiday Inn Express Suites Charlotte NE University Area
Holiday Inn Express Suites Charlotte NE University Area by IHG
Holiday Inn Express Suites Charlotte Ne University Area
Holiday Inn Express Hotel
Holiday Inn Express

Holiday Inn Express & Suites Charlotte NE - University Area by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 414 out of 689 reviews
Rating 8 - Good. 147 out of 689 reviews
Rating 6 - Okay. 47 out of 689 reviews
Rating 4 - Poor. 37 out of 689 reviews
Rating 2 - Terrible. 44 out of 689 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable, room was clean, staff was friendly. Lots of breakfast choices.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Katrina

Stayed 1 night in Jan 2025

6/10 Okay

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charlotte Area Residents Not Welcome at this Hotel

This is an amazing hotel. We stayed here when Hurricane Helene brought a tree down onto our home last September. We needed a place to stay for a bit while the final repairs were being made to our home recently. As I went to check back in because we needed more time at the hotel, a worker told me that they would allow us to stay that time. But those of us that live within a 30 mile radius of Charlotte were not welcome. Apparently they had some bad experiences with local customers. I'm sorry to hear this. I just want everyone to be forewarned before they make reservations.
Stayed 2 nights in Apr 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

jorge

Stayed 4 nights in Apr 2025

10/10 Excellent

Gabriella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, safe, and it was great for our 1 night stay.
Stayed 1 night in Apr 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Willie or Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The property was an A . Everything about it was excellent. I would highly recommend it to family and friends.
Stayed 2 nights in Apr 2025

4/10 Poor

Sheryl, Laurel

Stayed 1 night in Apr 2025

10/10 Excellent

Jessie

Stayed 1 night in Apr 2025

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay nice clean accomodation and plentiful breakfast
Stayed 4 nights in Mar 2025

10/10 Excellent

virag

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most outstanding helpful staff I’ve ever encountered
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

My stay at the Holiday Inn Express - Charlotte

Everything at the hotel was really good. Had only one issue with the cleaning crew where I asked one of the maids for new towels and she never said that she didn't have any but told me to see her later and that was it. We asked her this on several occasions. We ended up asking the front desk and they had someone bring us more. Seemed like she also might not have understood English too well.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sheila

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

jeanine

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The only issue i had was, we had a 3 night stay and the room wasn't servised. I had to ask for clean towels.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, hot water, AC/Heat worked great!
Stayed 1 night in Mar 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful !
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for families

We were in town for a cheer competition. It exceeded our expectations. The front desk staff were friendly, and the room was clean. We didn't experience breakfast but overall, our stay was pleasant.
Stayed 2 nights in Mar 2025

10/10 Excellent

HEIDI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 3 nights in Mar 2025

10/10 Excellent

Monique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sabrina made an amazing breakfast and so incredibly friendly. The front desk staff was so kind generous and helpful
Stayed 1 night in Mar 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room overall was fine but there was a sticky area on the rug.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather, Pittsburg

Traveled with family
Liked: Staff & service, property conditions & facilities
The customer service from the front desk was amazing and they were so kid friendly. My kids asked them a lot of questions, they were more than happy to answer. It was also quiet and clean! The rooms were very roomy, the breakfast food was really good, there were enough variety to choose from but not too overwhelming. Thank you for the stay!
Stayed 1 night in Mar 2025

8/10 Good

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Mar 2025

8/10 Good

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff was very accommodating and professional. Room was roomy, comfortable, and clean. Need to improve shower head and pressure. Breakfast was sub-par. But at least I didn’t have go out for breakfast and spend extra money.
Stayed 1 night in Mar 2025