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Holiday Inn Express & Suites Charlotte North by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte North by IHG

Free daily buffet breakfast
Indoor pool
Exterior
Point of interest
Suite, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
$127
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
7230 Smith Corners Blvd, Charlotte, NC, 28269
  • Northlake Mall
    ‪16 min walk‬
  • Concord Mills
    ‪12 min drive‬
  • University of North Carolina at Charlotte
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Access Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications, Mobility, Roll Shwr)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Roll-in Shower (Communications, Mobility, Roll Shwr)

  • Sleeps 4
  • 1 King Bed

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Exterior

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  • Parking included
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About this property

Holiday Inn Express & Suites Charlotte North by IHG

Hotel in North Lake
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Charlotte North by IHG offers 82 accommodations with complimentary newspapers and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Charlotte North by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1800 square feet (167 square meters) include conference space. This business-friendly hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Holiday Inn Express & Suites Charlotte North by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,800 square feet of conference space
  • 2 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 9:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte North
Holiday Inn Express Hotel Charlotte North
Holiday Inn Express Charlotte North Hotel
Holiday Inn Express Suites Charlotte North
Holiday Inn Express Charlotte
Holiday Inn Express Suites Charlotte North
Holiday Inn Express Suites Charlotte North by IHG
Holiday Inn Express Suites Charlotte North an IHG Hotel
Holiday Inn Express & Suites Charlotte North by IHG Hotel
Holiday Inn Express & Suites Charlotte North by IHG Charlotte

Reviews

Holiday Inn Express & Suites Charlotte North by IHG Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 519 out of 728 reviews
Rating 8 - Good. 156 out of 728 reviews
Rating 6 - Okay. 25 out of 728 reviews
Rating 4 - Poor. 11 out of 728 reviews
Rating 2 - Terrible. 17 out of 728 reviews

Reviews

8/10 Good

Timothy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: -Front desk staff was very nice and helpful -Beautiful lobby. -Small gym, but good equipment and well maintained. -Same with pool... small, but serviceable for the kiddos. -Easy, plentiful parking. -Spacious, comfortable room with nice furnishings, comfy bed, and two USB ports for charging. -In terms of food quality, breakfast was really solid Needs Improvement: -If a hotel switches to soap/shampoo/conditioner dispensers in the shower, they MUST make sure they are working at ALL times. Out soap dispenser was broken. -They need to replace the woman they have doing breakfast and change their hours so they open at 6:AM instead of 7:AM. They literally keep it roped off until 7:AM, and on Saturday, the woman wasn't even ready at 7:AM. But I had to get my kids to their sports tournament. She would not let me grab some stuff to go at 6:55 AM, and then barked at me when I crossed the rope to grab some cinnamon buns to go at precisely 7:AM. When we got back at 12:30 PM, she was there cleaning up and I asked if I could have three little milk containers for the kids because the fridge was still locked at 7:AM, and she said "No. Closed." We went down the next day at 7:15 AM, and it was open but she was still not finished and setting up. Not the kind of person you want running the breakfast operation.
Stayed 2 nights in Jun 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and well kept. We were able to check in and out with ease. The best part of our stay was Crystal at the front desk. She was SO helpful and kind with anything we needed and she was very personable. She was amazing!
Stayed 1 night in May 2025

10/10 Excellent

Jamile

Stayed 1 night in May 2025

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Katie

Stayed 1 night in May 2025

10/10 Excellent

Matt

Stayed 2 nights in May 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeraline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need a hot tub! But really enjoyed our staff.
Stayed 2 nights in May 2025

2/10 Terrible

Henry

Traveled with family
Poor desk service
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, clean bathroom and decent breakfast.
Stayed 2 nights in May 2025

8/10 Good

Jadon

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and great staff
Stayed 1 night in May 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did have a issue booking a extra night with a very rude person working the front desk, I reported it to ihg head office, when we finally checked in the girl working the front desk was friendly and professional.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. The breakfast was wonderful!
Stayed 1 night in May 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities
Excellent staff at this hotel
Stayed 2 nights in May 2025

8/10 Good

Joshua

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing negative to say about my stay. I would definitely stay at this location again the next time I am in the Charlotte area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Beau, Lake Worth

Stayed 4 nights in Apr 2025

8/10 Good

Christopher, Saint Albans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is well put together. Scenery is well put together. The design are Beautiful. Nice coloring, A place you can sit & enjoyed yourself.
Stayed 7 nights in Mar 2025

10/10 Excellent

D. Scott, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

D. Scott, Concord

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, thank you
Stayed 1 night in Apr 2025

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was good. The place was clean, but there were a few things I saw like the bathroom shower had a few spots of stained caulk probably from mold that needs replacing. The shower head was not great especially for washing long thick hair it would make it harder to rinse out. I did like that they use dispenser pumps for body wash and shampoo and conditioner and hand soap and lotion. The bed and pillows were excellent and breakfast was very good. Many choices to choose from fruit, cereals, hot items and bread and pastries. The coffee is great and grinds beans fresh on the spot! Not a bad place to stay for overnight convenience.
Stayed 1 night in Apr 2025

8/10 Good

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The front to desk staff was very courteous, and breakfast was plentiful. The room was clean and cool, the only downside they cleaned the pool at 530 we had to wait to go into once we did the water was almost to cold to go in.
Stayed 1 night in Mar 2025