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Holiday Inn Express & Suites Charlotte - South End by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte - South End by IHG

Exterior
Property amenity
Property amenity
Free daily buffet breakfast
Suite, 2 Queen Beds, Accessible (Communications) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1617 South Tryon Street, Charlotte, NC, 28203
  • Bank of America Stadium
    ‪20 min walk‬
  • Charlotte Convention Center
    ‪2 min drive‬
  • Spectrum Center
    ‪2 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

  • 391 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 391 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 356 sq ft
  • Sleeps 2
  • 1 Twin Bed

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Exterior

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About this property

Holiday Inn Express & Suites Charlotte - South End by IHG

Hotel in South End
This hotel features a 24-hour fitness center, a snack bar/deli, and valet parking. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Charlotte - South End by IHG offers 123 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 1450 square feet (135 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Valet parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,450 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Self-parking is available Sunday to Thursday for the listed self-parking fee. Valet parking is available on Friday, Saturday, and special events for the listed valet parking fee. Two Tesla charging stations and 2 universal charging stations are available on a first come, first served basis.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte South End Hotel
Holiday Inn Express Charlotte South End
Inn Express Charlotte End
Holiday Inn Express Suites Charlotte South End
Holiday Inn Express Suites Charlotte South End
Holiday Inn Express Suites Charlotte South End an IHG Hotel
Holiday Inn Express & Suites Charlotte - South End by IHG Hotel

Holiday Inn Express & Suites Charlotte - South End by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 286 out of 394 reviews
Rating 8 - Good. 72 out of 394 reviews
Rating 6 - Okay. 16 out of 394 reviews
Rating 4 - Poor. 8 out of 394 reviews
Rating 2 - Terrible. 12 out of 394 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to several dining establishments.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific new hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Barthelemy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Carlton

Stayed 1 night in Oct 2024

10/10 Excellent

Elizathe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Isabel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great location, love their breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

Victoria, New York

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen, Mount Pleasant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, super clean and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and orderly. Friendly staff, convenient to restaurants and BOA stadium

8/10 Good

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is new and nice but the road outside the hotel, Tryon is loud. View from our room in the city was very nice. Price is high.
Stayed 1 night in Oct 2024

10/10 Excellent

Lashemi

Stayed 1 night in Sep 2024

6/10 Okay

Melanie

Traveled with partner
Liked: Cleanliness
The ac unit sounded like an airplane taking off. Did not sleep a wink. Would not stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Traveled with family
Holiday Inn Express (South End)
I was in town for a football game and the hotel was a perfect place to stay. Very clean and friendly. The location was right in the middle of great bars, restaurants, and entertainment.
Stayed 1 night in Sep 2024

10/10 Excellent

Nashaley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam

Stayed 1 night in Aug 2024

10/10 Excellent

Sumathi, Durham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Jun 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Royce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, pretty, nice staff, good breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location, the hotel is clean and fresh, staff is friendly and helpful, highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
For the price this was a perfect quick stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Modern minimalist style hotel, great customer service, walking distance restaurants and shops, easy transportation!
Stayed 2 nights in Aug 2024

8/10 Good

Carroll

Liked: Cleanliness, staff & service, property conditions & facilities
No free parking
Stayed 1 night in Aug 2024

2/10 Terrible

Edna

Stayed 1 night in Jul 2024