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Home2 Suites by Hilton Charlotte Northlake

3.0 star property

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Photo gallery for Home2 Suites by Hilton Charlotte Northlake

Coffee/tea maker
42-inch flat-screen TV with cable channels, TV
Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower) | Premium bedding, desk, blackout drapes, iron/ironing board
Exterior
42-inch flat-screen TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
7227 Smith Corners Blvd, Charlotte, NC, 28269
  • Northlake Mall
    ‪16 min walk‬
  • Concord Mills
    ‪12 min drive‬
  • University of North Carolina at Charlotte
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

42-inch flat-screen TV with cable channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area | 42-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

  • 380 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Studio, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 380 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

42-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower) | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

42-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Drury Inn & Suites Charlotte Northlake

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (1002)
$124 nightly
The price is $124 total
includes taxes & fees
Drury Inn & Suites Charlotte Northlake

About this property

Home2 Suites by Hilton Charlotte Northlake

3-star hotel in North Lake
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Home2 Suites by Hilton Charlotte Northlake offers 101 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Home2 Suites by Hilton Charlotte Northlake features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Suites by Hilton Charlotte Northlake Hotel
Home2 Suites by Hilton Charlotte Northlake Charlotte
Home2 Suites by Hilton Charlotte Northlake Hotel Charlotte

Home2 Suites by Hilton Charlotte Northlake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 184 out of 306 reviews
Rating 8 - Good. 64 out of 306 reviews
Rating 6 - Okay. 27 out of 306 reviews
Rating 4 - Poor. 14 out of 306 reviews
Rating 2 - Terrible. 17 out of 306 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall nice

It was very nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Could be great if managed properly

The first night was great, bed was comfortable..i call the front desk to ask for some non feather pillows, and the guy who answered said he didn't know how to tell feathered from non featured. They need more waffle makers... waited over 30 minutes ..2nd night was bad...the TV wouldn't work, its college basketball playoffs, so thus was upsetting. They offered to move us to a new room since they couldn't fix tv, but that was too much hassle repacking and unpacking again. Then the people above our room stomped or danced to music until like 1-2am.
Stayed 2 nights in Mar 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had s great experience. However, checkin started out with the hotel losing our reservation. That got resolved. We then had a room with broken air conditioning and they moved us to another room the next day. The staff worked hard to resolve the issues and are very friendly. Hotel was very clez a d breakfast was very good.
Stayed 3 nights in Mar 2025

2/10 Terrible

Kye

Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We haven't stayed in a H2S in several years and we were flad to donso on oue trip. Basically everything was very good. We love love their rooms as they have a couch to relax on ans the small kitchen is nice even tho we didnt use it this time. My only complaint was the bfast was strange and many selections were empty even though it was not crowded.
Stayed 1 night in Mar 2025

8/10 Good

Aunyee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean. We enjoyed our stay. The only con is the TINY bathroom. The toilet, door, shower, and sink were so close that you could utilize all at one time. Not functional at all. Otherwise a good stay.
Stayed 2 nights in Mar 2025

8/10 Good

Latoya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courtesy staff, very helpful, and nice place to stay. Some guess were loud during the night but it is expected but overall it was a nice stay because of the staff members at the front desk.
Stayed 2 nights in Feb 2025

10/10 Excellent

dontarian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Matthew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff is what gave the hotel the stars. The room we stayed in - the faucets were loose, wallpaper was peeling, room smelled, toilet seat cover was loose, microwave was missing, shade to the window was filthy and hard to pull down at night. I could not wait to get out of there. The only thing good was the amazing staff. They were the best.
Stayed 1 night in Feb 2025

8/10 Good

Ave

Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff is absolutely amazing, so friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Shunteria

Stayed 1 night in Jan 2025

10/10 Excellent

Samarie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jaylen was amazing and welcomed hus late at night with a beautiful smile. Thank you! We had a crazy drive and it was great to be welcomed with a smile.
Stayed 1 night in Dec 2024

8/10 Good

Quinton

Everything good
Stayed 2 nights in Dec 2024

8/10 Good

AUTUMN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Plenty of storage in the room which was nice to be able to get things out of suitcase and accessible. Breakfast was a disapointment
Stayed 2 nights in Dec 2024

8/10 Good

Ann, Cromwell

Stayed 1 night in Sep 2024

10/10 Excellent

Ann, Cromwell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, plenty of parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Erez

Liked: Cleanliness, staff & service, property conditions & facilities
Great room that is very comfortable. Breakfast is also good.
Stayed 1 night in Dec 2024

6/10 Okay

Inas

Traveled with family
Liked: Cleanliness, amenities
The breakfast was so bad. The first two days they provide bagels without cream cheese. No fresh eggs, the frozen eggs have ham. Not everyone eats ham. There are no bakery items like muffins. Bread is not fresh. I never had breakfast like that before.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Ta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super clean

Very relaxing comfortable stay
Stayed 1 night in Dec 2024

10/10 Excellent

Divinity

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Artur, Brooklyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last couple years we stay in H2S hotel's whenever possible. For the price they are much cleaner and stuff is much nicer than any other road hotels.
Stayed 1 night in Nov 2024