Homewood Suites by Hilton Charlotte Ballantyne, NC

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Charlotte Ballantyne, NC

Reception
Lobby lounge
Microwave, coffee/tea maker, cookware/dishes/utensils
Outdoor pool
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Pool
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Kitchen

Explore the area

Map
12030 Copper Way, Charlotte, NC, 28277
  • Ballantyne Country Club
    4 min drive
  • The Amp Ballantyne
    4 min drive
  • Carolina Place
    7 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    21 min drive

Room options

King Suite, Studio

  • 422 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds

  • 525 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • 485 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, Accessible

  • 422 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • 525 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 485 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • 716 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio, Accessible, Non Smoking

  • 525 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 716 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 485 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 422 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Charlotte Ballantyne, NC

3-star Charlotte hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a business center, dry cleaning, and laundry facilities.
Homewood Suites by Hilton Charlotte Ballantyne, NC offers 117 accommodations with safes and coffee/tea makers. 40-inch LED televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with microwaves and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Homewood Suites by Hilton Charlotte Ballantyne, NC features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. A complimentary area shuttle within 3 miles is available for guests. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Complimentary self parking is available on site.

Homewood Suites by Hilton Charlotte Ballantyne, NC is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:00 AM.
A complimentary grocery shopping service is offered and room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free crib
  • Free rollaway/extra bed
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 11 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Ballantyne
Homewood Suites Hilton Ballantyne
Homewood Suites Hilton Ballantyne Hotel
Homewood Suites Hilton Ballantyne Hotel Charlotte Area NC
Homewood Suites Hilton Charlotte Ballantyne Area NC
Homewood Suites Hilton Charlotte Ballantyne NC Hotel
Homewood Suites Hilton Charlotte Ballantyne NC
Homewood Suites by Hilton Charlotte Ballantyne Area NC
Homewood Suites by Hilton Charlotte Ballantyne NC
Homewood Suites by Hilton Charlotte Ballantyne, NC Hotel
Homewood Suites by Hilton Charlotte Ballantyne, NC Charlotte

Homewood Suites by Hilton Charlotte Ballantyne, NC Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 551 out of 782 reviews" "
Rating 8 - Good. 139 out of 782 reviews" "
Rating 6 - Okay. 38 out of 782 reviews" "
Rating 4 - Poor. 24 out of 782 reviews" "
Rating 2 - Terrible. 30 out of 782 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 3 nights in Aug 2024

10/10 Excellent

Drew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greta place to stay
Room was perfect size. Spacious with Plenty of room for the kids with two tv’s. Only thing I can say bad was the cleaning service kept trying to come in our room at 9 am. Two different time with in 5 minutes.
Stayed 1 night in Sep 2024

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time in Charlotte and there were many hotel choices, I chose this hotel because of the reviews and the shuttle. However, I learned that the shuttle does not take you anywhere, I was told it was only for the corporate and business travellers to take them to meetings. I wish this was made clear on their write up. Some of the staff were amazing yes, but one guy, not so much. He was never at the desk just the TV and he was not friendly or courteous and I decided it was best to keep to myself and not interact with him. Feeling this way at a hotel travelling alone at a hotel very far from many things, is not a good feeling. The Breakfast staff were amazing (they make your waffles for you) and they are very quick with clean up and do not leave a lot of anything out. I had to ask for peanut butter and extra syrup each day. But they were nice about it. Also the two ladies that worked the desk were just lovely. The lady that was there at night and the other early in the morning. They were kind, courteous answered questions and made me feel good about my decision to stay there.
Stayed 8 nights in Apr 2024

10/10 Excellent

Thomas

Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and pleasant
Stayed 2 nights in Aug 2024

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Really friendly staff, clean hotel, amazing water pressure in the shower, nice pool.
Stayed 1 night in Aug 2024

8/10 Good

Alycia

Traveled with family
Liked: Staff & service, amenities
The good: Ballantyne is a great area in Charlotte with lots of shopping and restaurants to choose from. Check in was great, the staff was friendly, and breakfast options were different than most hotels we'e stayed at (a breakfast taco bar?! Fun!). The room was large, had a ceiling fan which was great, and the kitchen was well stocked with most everything we needed to prepare quick and easy meals. Bad: The hotel appeared to be very clean however there was a roach in our room one morning and another one in the hallway - gross. When I told the employee at the front desk, he didn't seem to be worried and just said that he'd let the manager know. I paid a bit more to stay at this property than I could have if I had stayed elsewhere and definitely wasn't expecting to have to share my accommodations with uninvited insect guests. Our reservation was for 5 guests and we were only given 3 bath towels, which I found odd, but had no problem getting additional towels upon request.
Stayed 3 nights in Jul 2024

10/10 Excellent

Peggy

Stayed 4 nights in Jul 2024

8/10 Good

Karesa

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

MARC

Stayed 1 night in Jul 2024

8/10 Good

SHAWN, CHESTER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and located near shopping and dining. The staff was very friendly. I also liked the ability to stream Netflix and YouTube. The only downside is there is no door between the bedroom and vanity sink. I wake up early and there's no real way not to disturb my husband lol.
Stayed 3 nights in Jul 2024

2/10 Terrible

Taylor

Stayed 2 nights in Jun 2024

10/10 Excellent

Carmen, Wood Ridge

Stayed 3 nights in Jul 2024

10/10 Excellent

Danielle

.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicholas

Stayed 4 nights in Jul 2024

10/10 Excellent

Lady

Stayed 1 night in Jul 2024

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok except for breakfast
The stay was good however the breakfast was weak. There wasn't alot of choices, only one waffle maker so long line. Also the opened up late but closed early one of our days
Stayed 4 nights in Jul 2024

10/10 Excellent

Jenevieve Lynn, hernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby area was nice, decent breakfast, nice pool. Quiet
Stayed 3 nights in Jun 2024

2/10 Terrible

Carol

Stayed 1 night in Jun 2024

10/10 Excellent

Jason

Stayed 1 night in Jun 2024

10/10 Excellent

Alex

Stayed 1 night in Jun 2024

10/10 Excellent

cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the layout of the rooms.
Stayed 2 nights in Jun 2024

6/10 Okay

Mike and Irmaris

Liked: Property conditions & facilities
Room was OK. Couch was extremely dirty, stained and uncleaned. We managed to find extra bed linen to cover it and use the sofa bed. Front Desk nowhere to be found, we needed coffee refill they didn't have any
Stayed 4 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
They were wonderful but Expedia really messed up. I was charged for a night that wasn’t on my reservation. I will be contacting you very soon
Stayed 3 nights in Jun 2024