See all properties

Homewood Suites by Hilton Charlotte Ballantyne, NC

3.0 star property

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton Charlotte Ballantyne, NC

Reception
Outdoor pool
Reception
Microwave, coffee/tea maker, cookware/dishes/utensils
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pool
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
12030 Copper Way, Charlotte, NC, 28277
  • Quail Hollow Club
    ‪9 min drive‬
  • SouthPark Mall
    ‪13 min drive‬
  • Carowinds Theme Park
    ‪18 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for King Suite, Studio

In-room safe, desk, laptop workspace, iron/ironing board

King Suite, Studio

  • 422 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds

  • 525 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

40-inch LED TV with cable channels, TV

Suite, 1 King Bed

  • 485 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible

  • 422 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 525 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

40-inch LED TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 485 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

40-inch LED TV with cable channels, TV

Suite, 2 Queen Beds

  • 716 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible, Non Smoking

  • 525 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

40-inch LED TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 716 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

40-inch LED TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 485 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 422 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Restaurant

Hampton Inn & Suites Charlotte/Ballantyne

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (704)
The price is $118
per night
$136 total
includes taxes & fees
Apr 7 - Apr 8
Hampton Inn & Suites Charlotte/Ballantyne

About this property

Homewood Suites by Hilton Charlotte Ballantyne, NC

3-star Charlotte hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a business center, dry cleaning, and laundry facilities.
Homewood Suites by Hilton Charlotte Ballantyne, NC offers 117 accommodations with safes and coffee/tea makers. 40-inch LED televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with microwaves and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Homewood Suites by Hilton Charlotte Ballantyne, NC features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. A complimentary area shuttle within 3 miles is available for guests. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Complimentary self parking is available on site.

Homewood Suites by Hilton Charlotte Ballantyne, NC is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:00 AM.
A complimentary grocery shopping service is offered and room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 11 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Ballantyne
Homewood Suites Hilton Ballantyne
Homewood Suites Hilton Ballantyne Hotel
Homewood Suites Hilton Ballantyne Hotel Charlotte Area NC
Homewood Suites Hilton Charlotte Ballantyne Area NC
Homewood Suites Hilton Charlotte Ballantyne NC Hotel
Homewood Suites Hilton Charlotte Ballantyne NC
Homewood Suites by Hilton Charlotte Ballantyne Area NC
Homewood Suites by Hilton Charlotte Ballantyne NC
Homewood Suites by Hilton Charlotte Ballantyne, NC Hotel
Homewood Suites by Hilton Charlotte Ballantyne, NC Charlotte

Homewood Suites by Hilton Charlotte Ballantyne, NC Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 567 out of 802 reviews
Rating 8 - Good. 141 out of 802 reviews
Rating 6 - Okay. 38 out of 802 reviews
Rating 4 - Poor. 25 out of 802 reviews
Rating 2 - Terrible. 31 out of 802 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. No complaints. Change nothing. Room was full size, clean, comfortable. Breakfast buffet was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Hector

Stayed 1 night in Nov 2024

10/10 Excellent

Dedriane, Greer

Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Absolute best room ever for my wheelchair and Hoyer lift!
Stayed 3 nights in Dec 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, would stay again
Stayed 1 night in Dec 2024

8/10 Good

Miya

Stayed 1 night in Nov 2024

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near main roads and restaurants. Easy parking. Everyone was friendly. Clean rooms with kitchenettes, good for families or extended stays. Will be back.
Stayed 3 nights in Nov 2024

8/10 Good

Kenesha

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 6 nights in Nov 2024

4/10 Poor

Harold

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

carlton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Artrilus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and the property was very clean. Room is very nice. Nice area with dining within walking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Tyesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a home away from home. My only two complaints are that the couch in the room was stained and the breakfast was underwhelming. Those are not deal breakers so it would not deter me from staying again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Liked: Cleanliness, room comfort
Disliked: Staff & service
NEVER STAY AT THIS HOMEWOOD SUITES PROPERTY
Never stay at this Homewood suites property in Ballantyne. We make an annual trip to Charlotte every year to visit friends and usually stay here. This time, two days after we checked out, our account was hit with a $500 charge for a broken television that was in full working order and in one piece when we left the room. We received nothing but static from the front desk and the manager and no proof of the television that was actually broken. Clearly a lot can happen in two days after you check out of a room and at this property, YOU PAY FOR STUFF THAT BREAKS WHEN YOU’RE LONG GONE! If you decide to take the risk and stay at this property, I recommend photographing and recording video of everything in the room as you leave with a member of hotel management on camera and supervising the exercise. You are at risk of giant charges placed on your credit card with no proof and no recourse. We’ve disputed the charges with Hilton Honors and with my credit card company, but I don’t expect to get satisfaction from this terrible hotel property. The property has gone downhill since we first stayed here when it first opened and is a bit shabby. We overlooked this because it’s generally been clean and we don’t spend much time at the hotel except to sleep.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Traveled with family
This hotel is tops for all the things I look for. I forgot an important item in my room and when I called the front desk, Steven found my item and arraigned for it to be sent FEDEX, all in less than 30 minutes. Thank you Steven!!!
Stayed 1 night in Nov 2024

4/10 Poor

Tristan, Goose creek

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Stayed 2 nights in Oct 2024

10/10 Excellent

Morgandy

Stayed 2 nights in Oct 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice suite, plenty of room for our family of 6. Breakfast was nice
Stayed 1 night in Oct 2024

10/10 Excellent

Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Mark

Stayed 1 night in Sep 2024

2/10 Terrible

Paul

The hotel was closed. Where is my refund?
Stayed 1 night in Sep 2024