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Hyatt Place Charlotte Airport/Lake Pointe

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

City view
Bar (on property)
Lobby
Hypo-allergenic bedding, down comforters, in-room safe, desk
Hypo-allergenic bedding, down comforters, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
4119 South Stream Boulevard, Charlotte, NC, 28217
  • Billy Graham Library
    3 min drive
  • United States Citizenship and Immigration Services office
    5 min drive
  • TopGolf
    8 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    8 min drive

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds

  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (High Floor)

  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

Hyatt Place Charlotte Airport / Billy Graham Parkway

Pool
Breakfast included
Free airport shuttle
Pet friendly
4.1 out of 5, Very Good, (1006)
The price is $180
per night
$207 total
includes taxes & fees
Jan 6 - Jan 7
Hyatt Place Charlotte Airport / Billy Graham Parkway

About this property

Hyatt Place Charlotte Airport/Lake Pointe

3-star Charlotte hotel close to Renaissance Park
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Charlotte Airport/Lake Pointe offers 122 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Charlotte Airport/Lake Pointe features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available on request). Parking is available onsite for a surcharge.

Hyatt Place Charlotte Airport/Lake Pointe is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Hyatt Place Charlotte Airport/Lake Pointe has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to midnight on request
  • Uncovered self parking on site (USD 10 per day)
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per day
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from June to September
Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Hyatt Place Charlotte Airport/Lake Pointe Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 546 out of 1003 reviews" "
Rating 8 - Good. 252 out of 1003 reviews" "
Rating 6 - Okay. 108 out of 1003 reviews" "
Rating 4 - Poor. 52 out of 1003 reviews" "
Rating 2 - Terrible. 45 out of 1003 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Julia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Sujata

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not upto mark
Stayed 1 night in Aug 2024

10/10 Excellent

BilliePaige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

KENNETH, grand Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Large, clean, well-appointed rooms, decent breakfast, great staff, shuttle service every 30 minutes to airport, what’s not to like?!
Stayed 1 night in Aug 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa, Quincy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always. Staff is very friendly and helpful. Rooms very clean and comfortable
Stayed 1 night in Aug 2024

8/10 Good

Yaniurbys

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Es un hotel muy tranquilo, está limpio, acogedor. No nos gustó que las amenities como microwave está afuera de las habitaciones
Stayed 1 night in Aug 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

ahmed

Traveled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marques

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel to stay in. If I am ever in the Charlotte area again, I will look forward to staying here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ethan

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle is a great option and it’s close to a bus station.
Stayed 2 nights in Jul 2024

10/10 Excellent

Terry

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

DaViaughn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Robert

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Not a good experience. My flight was delayed and I booked a room on expedia. I took a tax to the hotel and and was told that they had no vacancy and had been sold out since the AM. I don’t know if the issue is with Expedia or the hotel, but there needs to be coordination. I was understand my flustered and called the Wyndham line, which put me into a national call center. The person on the line started going into how I should sign up now for Wyndham rewards so I could save. I repeatedly said I just needed a room somewhere and they kept circling back to their talking points. As of today, I still have a pending charge on my card. Bad situation and added to my stress.
Stayed 1 night in Jul 2024

10/10 Excellent

Markoz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and welcoming!
Stayed 1 night in Jul 2024

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Andre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ernesto

Stayed 5 nights in May 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would stay again
It was a nice place to stay for the 1 night we were traveling through to catch a concert in Charlotte. It was small 2 double room. I’ve stayed at the Hyatt Place in other cities with larger rooms and bathrooms. Staff was incredibly nice friendly and helpful. We would stay again
Stayed 1 night in Jun 2024

10/10 Excellent

LaNesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a bit concerned about how we’d be treated as a diverse family of 6, but no one mistreated us. We were met with the same kindness and friendliness as every other guest. The room was clean and as described and the hotel was bright and inviting. We enjoyed our stay
Stayed 2 nights in May 2024

10/10 Excellent

Ariel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very good!
Stayed 4 nights in May 2024