See all properties

Hyatt Place Charlotte Airport / Billy Graham Parkway

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Charlotte Airport / Billy Graham Parkway

Seasonal outdoor pool, sun loungers
Bar (on property)
1 bedroom, premium bedding, desk, blackout drapes
Lobby
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Gym

Explore the area

Map
2950 Oak Lake Blvd, Charlotte, NC, 28208
  • Billy Graham Library
    3 min drive
  • United States Citizenship and Immigration Services office
    7 min drive
  • Charlotte Premium Outlets
    8 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    8 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

1 bedroom, premium bedding, desk, blackout drapes

Room, 1 King Bed, Accessible (Shower)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Room, 2 Double Beds

1 bedroom, premium bedding, desk, blackout drapes

Guest Room, Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout drapes

Guest Room, Room, 1 King Bed

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

1 bedroom, premium bedding, desk, blackout drapes

Room, 1 King Bed (Specialty)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

1 bedroom, premium bedding, desk, blackout drapes

Room, 2 Double Beds (Specialty)

  • 301 sq ft
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

Hyatt Place Charlotte Airport/Lake Pointe

Pool
Breakfast included
Free airport shuttle
Pet friendly
4.2 out of 5, Very Good, (1003)
The price is $134
per night
$154 total
includes taxes & fees
Jan 6 - Jan 7
Hyatt Place Charlotte Airport/Lake Pointe

About this property

Hyatt Place Charlotte Airport / Billy Graham Parkway

3-star Charlotte hotel with restaurant
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Charlotte Airport / Billy Graham Parkway offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Charlotte Airport / Billy Graham Parkway features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 900 square feet (84 square meters) include conference space. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge).

Hyatt Place Charlotte Airport / Billy Graham Parkway is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Charlotte Airport / Billy Graham Parkway has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 9 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 9 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 13 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Airport/Tyvola
Hyatt Place Airport/Tyvola Hotel
Hyatt Place Airport/Tyvola Hotel Charlotte Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport / Billy Graham Parkway Hotel
Hyatt Place Charlotte Airport / Billy Graham Parkway Charlotte

Hyatt Place Charlotte Airport / Billy Graham Parkway Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 536 out of 1006 reviews" "
Rating 8 - Good. 195 out of 1006 reviews" "
Rating 6 - Okay. 136 out of 1006 reviews" "
Rating 4 - Poor. 51 out of 1006 reviews" "
Rating 2 - Terrible. 88 out of 1006 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

2/10 Terrible

Stephanie, Oxon Hill

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I had a terrible experience with Hyatt Place Charlotte Airport / Billy Graham Parkway, address 2950 Oak Lake Blvd, Charlotte, NC, 28208 during my recent stay of 9/22- 9/23/24. At check in I was assigned room 602, the key pass given worked perfectly fine and I was not informed the keypad of room 602 has been replaced just a day before my scheduled stay of 9/22/24. I left my room for an event (a wedding) and returned to my assigned room later that evening and was unable to gain entry into my assigned room. No one attempted to gain access to the room assigned to me and I was displaced for the evening. The staff told me to contact the front desk the next morning for the general manager to unlock my assigned room. No one attempted to contact me to assist me, I had to call them for assistance. I warn everyone to not stay at this property. you will be disappointed.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport stay
Stayed 1 night in Sep 2024

2/10 Terrible

Aaron

Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Teri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Niiyonah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was really dirty the couches was horrible and the carpets where filthy I really wish i could get my money back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Guadalupe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room super clean. The only issue was that right outside my window were a group of guys listening to loud music in the middle of the night.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Sep 2024

8/10 Good

Terry E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Amanda, Petersburg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Ive stayed at Hyatt Place before, this was the first time staying at this one. When we walked in the room smelled wet and sticky. The bathroom door design is weird making it hard to close, the bathroom is dark and very, very small. The room does have full length mirrors and i enjoyed being able to check in online. I hate that you have to pay for parking as a guest, ive stayed at the location near University, the room amenities, guest services were top tier and the parking was free.
Stayed 1 night in Sep 2024

10/10 Excellent

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for overnight before flight. Clean and easy fast access to airport. Expedia has details/times wrong on breakfast if that’s important.
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Liked: Amenities
The customer service was fantastic
Stayed 1 night in Sep 2024

8/10 Good

Yada, Avondale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly service, easy checkin and out process. Comfortable rooms and great for what we needed
Stayed 1 night in Jul 2024

10/10 Excellent

Aleyda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The lady that attended the breakfast area on Saturday August 31st and September 1st was very rude and impolite. When she was asked questions about the food she would not even answer. The tables at the breakfast area were dirty with crumbs on top. The water and juices containers were no filled up at all times during the breakfast hours. However, the staff at the Front Desk were very cordial and made the check in a pleasant and fast experience
Stayed 2 nights in Aug 2024

6/10 Okay

Cassy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They charge extra for parking and then charge for using a credit card which is the only option to pay for parking. Bartender talked continually for 45 minutes. Room was usual nice Hyatt place suite. But breakfast wasn’t ready in the morning. Parking situation very off putting. Other options are around.
Stayed 1 night in Sep 2024

10/10 Excellent

Rhett

Stayed 2 nights in Aug 2024

10/10 Excellent

Hannah

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
everything was great.
Stayed 3 nights in Aug 2024

6/10 Okay

Gloria

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Waited an hour for the shuttle on arrival and finally took alternate transportation
Stayed 1 night in Aug 2024

8/10 Good

Homero

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good but outdated
Stayed 1 night in Aug 2024

8/10 Good

Sean

Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was more than I expected it to be. The rooms were fantastic. However, the food was not the best.
Stayed 1 night in Aug 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024