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Hyatt Place Charlotte Airport / Billy Graham Parkway

3.0 star property

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Photo gallery for Hyatt Place Charlotte Airport / Billy Graham Parkway

Lobby
1 bedroom, premium bedding, desk, blackout drapes
1 bedroom, premium bedding, desk, blackout drapes
Lobby sitting area
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$116
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
2950 Oak Lake Blvd, Charlotte, NC, 28208
  • Place, Charlotte Regional Farmers Market
    ‪17 min walk‬
  • Place, Billy Graham Library
    ‪18 min walk‬
  • Place, Renaissance Park
    ‪19 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Guest Room, Room, 2 Double Beds

1 bedroom, premium bedding, desk, blackout drapes

Guest Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(69 reviews)
  • 301 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout drapes

Guest Room, Room, 1 King Bed

9.0 out of 10
Wonderful
(81 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

1 bedroom, premium bedding, desk, blackout drapes

Room, 1 King Bed (Specialty)

7.0 out of 10
Good
(12 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

1 bedroom, premium bedding, desk, blackout drapes

Room, 2 Double Beds (Specialty)

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

1 bedroom, premium bedding, desk, blackout drapes

Room, 1 King Bed, Accessible (Shower)

8.2 out of 10
Very good
(13 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(19 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

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Bar (on property)
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About this property

Hyatt Place Charlotte Airport / Billy Graham Parkway

3-star Charlotte hotel with restaurant
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Charlotte Airport / Billy Graham Parkway offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 900 square feet (84 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, concierge services, and laundry facilities. A roundtrip airport shuttle is complimentary to guests during limited hours. Onsite parking is available (surcharge).

Hyatt Place Charlotte Airport / Billy Graham Parkway is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Charlotte Airport / Billy Graham Parkway has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight
  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 9 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 900 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 9 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Airport/Tyvola
Hyatt Place Airport/Tyvola Hotel
Hyatt Place Airport/Tyvola Hotel Charlotte Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport / Billy Graham Parkway Hotel
Hyatt Place Charlotte Airport / Billy Graham Parkway Charlotte

Hyatt Place Charlotte Airport / Billy Graham Parkway Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 558 out of 1016 reviews
Rating 8 - Good. 195 out of 1016 reviews
Rating 6 - Okay. 143 out of 1016 reviews
Rating 4 - Poor. 51 out of 1016 reviews
Rating 2 - Terrible. 69 out of 1016 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Ami, Raleigh

Stayed 2 nights in Sep 2025

8/10 Good

Shakeeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, no microwave, staff was excellent and you have to pay for parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Frederick, Arden

Stayed 1 night in Sep 2025

10/10 Excellent

albius

Stayed 1 night in Aug 2025

6/10 Okay

Taina

Stayed 2 nights in Sep 2025

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

8/10 Good

Jane, Manhattan Beach

Stayed 1 night in Sep 2025

8/10 Good

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay clean friendly
Stayed 1 night in Sep 2025

10/10 Excellent

jocelyn

Traveled with group
Liked: Cleanliness
I love it
Stayed 1 night in May 2025

10/10 Excellent

Susan

Traveled with family
Liked: Amenities
Stayed here when our flight was delayed. Great support and service.
Stayed 1 night in Aug 2025

4/10 Poor

Cidney

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I like that the room included a fridge and microwave. Also like that the room had a mini kitchen somewhat and enough full body mirrors. Breakfast was okay not horrible. My dislikes were the Big Black cockroaches in front of the property which made me not even want to check in Customer service not friendly and inviting at all. Only one working elevator. Bedding very uncomfortable pillows were horrible. Shower way too small as well as the bathroom. My husband and my self were not happy with this Hyatt location. Needs much improvement. We’ve been to other Hyatt locations and never have we experienced this level of uncomfortably. We will never visit this particular location again, respectfully.
Stayed 2 nights in Sep 2025

6/10 Okay

Ronitra, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water from the sink ran brown, but, other than that, it was a great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeneal

Liked: Cleanliness, staff & service, property conditions & facilities
The employees did not appear up tight; they were friendly and the use of real dishes and coffee cups, and real silverware was a plus. Good breakfast. Liked the bed and the room arrangement was unique (for disabled types)
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Stayed 1 night in Sep 2025

10/10 Excellent

Jack

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Shawna Margaret

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Great room Staff was out of this world friendly Bed could use some updating
Stayed 1 night in Sep 2025

8/10 Good

Malinda

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Road trip

Nice room, comfortable bed.
Stayed 1 night in Sep 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Only issue was the carpeting on the floor it’s old and worn.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Friendly front desk people.
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Trey

Stayed 1 night in Aug 2025