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Hyatt Place Charlotte Downtown

3.0 star property

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Photo gallery for Hyatt Place Charlotte Downtown

Front of property - evening/night
View from property
Interior entrance
Terrace/patio
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
222 South Caldwell Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪4 min walk‬
  • NASCAR Hall of Fame
    ‪5 min walk‬
  • Charlotte Convention Center
    ‪5 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

  • 680 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

  • City view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (High Floor)

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

  • 593 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

  • 593 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior

HYATT house Charlotte/Center City

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (1322)
The price is $277
per night
$319 total
includes taxes & fees
May 14 - May 15
HYATT house Charlotte/Center City

About this property

Hyatt Place Charlotte Downtown

3-star hotel in Uptown Charlotte
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2002 square feet (186 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Hyatt Place Charlotte Downtown is a smoke-free property.

A complimentary full breakfast is served between 6:30 AM and 9:00 AM on weekdays. An additional breakfast (subject to charges) is served daily.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 38 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Hyatt Place Charlotte Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 682 out of 1206 reviews
Rating 8 - Good. 260 out of 1206 reviews
Rating 6 - Okay. 127 out of 1206 reviews
Rating 4 - Poor. 67 out of 1206 reviews
Rating 2 - Terrible. 70 out of 1206 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Michelle

Traveled with partner
Didn’t know it was under construction. Would have stayed somewhere else
Stayed 1 night in Jan 2025

10/10 Excellent

Tevos

Liked: Cleanliness, staff & service, property conditions & facilities
All experience very emotional and we had good experience
Stayed 2 nights in Jan 2025

8/10 Good

Robert, Advance

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Access was a little cumbersome with the renovation process.
Stayed 1 night in Jan 2025

6/10 Okay

Ashley

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

LUIS, cruz manca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Mohamed Ifthikhar

Disliked: Property conditions & facilities
Please mention that the property under renovation and send the property condition to booking for partners. I booked because of coffee shop and restaurant availability but it’s closed and total property is under renovations. Moreover I complained about tv not functioning as well.. Not worth the money.
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Stayed 2 nights in Jan 2025

8/10 Good

Cory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be great when they finish.

Hotel was under construction, but they made it work.
Stayed 2 nights in Jan 2025

10/10 Excellent

Junior

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hospitality!

Talk about customer service! Amazing hospitality and so very friendly! Ilse and Nija were fabulous!
Stayed 3 nights in Jan 2025

8/10 Good

Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out.
Stayed 1 night in Jan 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Years with husband

Came up for New Years and to visit Asheville- great trip, close walk to many great food spots and shops. Friendly staff !!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

ChadandLasara

Traveled with partner
Liked: Amenities
It was wonderful, the rooftop bar inside the hotel was amazing, the are around hotel was little sketchy. It was right across from public transportation station
Stayed 2 nights in Jan 2025

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, property conditions & facilities
thank you! It was nice.
Stayed 1 night in Jan 2025

2/10 Terrible

Karyn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Laxavier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and perfect views of the city
Stayed 1 night in Dec 2024

2/10 Terrible

HANNAH

Stayed 1 night in Dec 2024

10/10 Excellent

Renata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Henry

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

No heat in my room all night

No heat was in the room even after turning the unit on 83 heat. I left it on over 70 while I went out hoping to be warm upon my return and it was cold. Then I turned it on 83 and it stiil didn’t get warm all night.
Stayed 1 night in Dec 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024