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Hyatt Place Charlotte Downtown

3.0 star property

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Photo gallery for Hyatt Place Charlotte Downtown

Interior entrance
Property preview
Free daily full breakfast
Exterior
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$166
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
222 South Caldwell Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪3 min walk‬
  • Place, NASCAR Hall of Fame
    ‪4 min walk‬
  • Place, Charlotte Convention Center
    ‪5 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(122 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(54 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(17 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

9.0 out of 10
Wonderful
(4 reviews)
  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 593 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

7.8 out of 10
Good
(13 reviews)
  • 593 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(14 reviews)
  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

9.2 out of 10
Wonderful
(15 reviews)
  • 680 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hyatt Place Charlotte Downtown

3-star hotel in Uptown Charlotte
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2002 square feet (186 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Hyatt Place Charlotte Downtown is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 9:30 AM.
The Placery - This restaurant serves dinner and light fare. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (15 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 42 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Hyatt Place Charlotte Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 901 out of 1490 reviews
Rating 8 - Good. 292 out of 1490 reviews
Rating 6 - Okay. 153 out of 1490 reviews
Rating 4 - Poor. 72 out of 1490 reviews
Rating 2 - Terrible. 72 out of 1490 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey, Roanoke

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Tiffanny

Stayed 2 nights in Oct 2025

10/10 Excellent

Quamia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as it right downtown. Wasn’t far from many places.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gretchen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room on the 14th Floor with skyline view. Amazing! Always clean and provided extra pillows. Only drawback, the bar on the 10th floor not stocked well. Had to wait for Fahrenheit to open at 5:00.
Stayed 1 night in Oct 2025

8/10 Good

Benjamin

Stayed 2 nights in Oct 2025

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Leila, Lumberton

Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice and very clean. The rooftop restaurant was wonderful. Had a great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Stayed 1 night in Sep 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service!
Stayed 1 night in Oct 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jasper

Stayed 1 night in Oct 2025

4/10 Poor

Jennifer

For the price, our total coming out to be 693$ plus two nights of paying the valet parking i it which i may say was the most convenient part of the entire stay since you can text ahead of time for your car. That being said it was like staying in a better up kept holiday inn. Not very luxurious or along the lines of what the Hyatt place was advertised. Thought now looking at some of the images it looks like a lot of them Have been heavily edited. The bed and bedding were some of the most uncomfortable I’ve slept with or on. We asked for extra pillows which we had to go down and get ourselves, only to go down and then tell us they don’t have any spares, we wound up going to tj maxx and getting pillows for the trip because it was honestly unbearable. Don’t opt for a room on a higher floor since the hotel doesn’t even start till the 8th floor so paying the extra 60/70$ for a “higher floor” is misleading. All day long you hear the sound of bricks falling but after walking by the one of the house keepers, i noticed they all have huge rocks they use as door stoppers and they just free drop them on to the tile floors. The hotel is combined with residential condos as well but they have their own separate elevators. There is a rooftop spot called Fahrenheit but was told to avoid it by staff at our hotel due to the high traffic of sex workers that camp out there for easier access to the business men that stay at the hotel I’m sure. The ac worked really well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Loooooove this hotel! Always clean and close to everything.
Stayed 2 nights in Aug 2025

6/10 Okay

Ashley

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Not a fan of the $45 per night parking. Also, rooms were outdated. The TV not having Netflix was horrible. Most hotels have that option these days
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Dolapo

Stayed 2 nights in Sep 2025

2/10 Terrible

susan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not welcoming, gentleman was rude and made fun of guests. I did not feel safe and left. The hotel refused to refund
Stayed 2 nights in Sep 2025

10/10 Excellent

Shameka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Sep 2025

2/10 Terrible

Melinda

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
My stay was not good I never had a room where I had to pay for parking the valet parking should have been included with the room, I never had a room with no microwave, the phone in the room didn’t work, there was no pool, the bed was suppose to be a king but it was more like a full size bed. It was just a terrible experience and I would never book here again and they don’t tell you anything up front it’s all a surprise after you go to check in and I had to wait a whole week to get my deposit back from the room. 😡😡😡😡never again spoiled my whole birthday weekend
Stayed 1 night in Sep 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hyatt Place Charlotte Downtown (HP) is located adjacent to the NASCAR Hall of Fame and Charlotte Convention center, both a short walk. There are many dining choices nearby. The hotel is located on the middle floors of a tower. The lobby is on floor 10 and the guest rooms are floors 10-14. This is a bit of an odd situation, but manageable. The staff was very friendly and the room was well appointed and large. Everything worked well. There was daily housekeeping. Breakfast is included - and it was high quality. Condition of the hotel is new-like. There is a fitness center if you want jog/run indoors. If you wish to run on the streets, I recommend going south away from the city center. There is small park in the midst of the adjacent government buildings.
Stayed 2 nights in Sep 2025

4/10 Poor

Ixchel

Stayed 1 night in Jul 2025