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Hyatt Place Charlotte Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Charlotte Downtown

Front of property - evening/night
Interior entrance
Terrace/patio
View from property
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
222 South Caldwell Street, Charlotte, NC, 28202
  • Spectrum Center
    4 min walk
  • Fahrenheit
    1 min walk
  • 3rd St - Convention Center Station
    4 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    18 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

  • 680 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (High Floor)

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

  • 593 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

View from room

Room, 1 King Bed, Accessible (Shower)

  • 593 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

HYATT house Charlotte/Center City

Pool
Breakfast included
Pet friendly
Free WiFi
4.3 out of 5, Excellent, (1179)
The price is $243
per night
$280 total
includes taxes & fees
Jan 11 - Jan 12
HYATT house Charlotte/Center City

About this property

Hyatt Place Charlotte Downtown

3-star hotel in Uptown Charlotte
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2002 square feet (186 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Hyatt Place Charlotte Downtown is a smoke-free property.

A complimentary full breakfast is served between 6:30 AM and 9:00 AM on weekdays. An additional breakfast (subject to charges) is served daily.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Renovations and closures

The property will be renovating from November 3 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business center
  • Exterior
  • Front desk
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 38 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Hyatt Place Charlotte Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 642 out of 1154 reviews" "
Rating 8 - Good. 261 out of 1154 reviews" "
Rating 6 - Okay. 126 out of 1154 reviews" "
Rating 4 - Poor. 64 out of 1154 reviews" "
Rating 2 - Terrible. 61 out of 1154 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Adalto

Stayed 1 night in Sep 2024

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved everything about this property. My favorite part was the view we had from our room. I will be back to visit this property again.
Stayed 1 night in Sep 2024

4/10 Poor

Jasmaine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Left 2 hours after check in due to in cleanliness of the facility. Pest issues
Stayed 1 night in Sep 2024

4/10 Poor

Candace

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My sheets were dirty. Staff gave me to option of picking up new sheets but I would have to put them on.
Stayed 1 night in Sep 2024

2/10 Terrible

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were wonderful. I didn’t get to stay due to Expedia software and their software not connecting which was very frustrating to have occur at midnight but I don’t think it was the hotel staff
Stayed 1 night in Sep 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The staff was super friendly and the room was spacious; added seating area with a sofa. Our room included beautiful view of the city. The A/C was out in the lobby area but they did have portable units throughout which kept the area cool. The breakfast buffet included scrambled eggs, sausage, bacon, fruit, yogurt and pasties. Must say their Coffee was great. The only cons are Uber /lyft drivers had difficulty finding our hotel since there’s a back road to the entrance and the walls between our room and next door was thin enough to hear each other.
Stayed 4 nights in Aug 2024

10/10 Excellent

Marlene

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Photos looked nice, but the reality of the room did not match them. The room was clean, but overall the room felt outdated, in decor, paint, TV, and especially the bathroom. The faucet in the bathroom makes no sense whatsoever. It's obvious it was an upgrade, but the setback of the original faucet was not taken into consideration and the new faucet does not have the proper reach. It was impossible to use the sink without having your hands touch the edge of the sink basin, the water barely clears the edge of the counter.
Stayed 4 nights in Sep 2024

10/10 Excellent

Adrienne

Stayed 1 night in Sep 2024

8/10 Good

latonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Darnesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The rooms are clean and spacious. I have stayed here on several occasions and the quality of the hotel has not declined. I had no problems with checking in or checking out.
Stayed 2 nights in Sep 2024

10/10 Excellent

Queen

Stayed 2 nights in Aug 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, comfortable place to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Guadalupe

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Major

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but parking (vip) should be included in price. SOMEHOW AND SOMEWAY
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Friendly staff. Good breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Odd entry into hotel. Valet area was not well maintained & staff were not friendly. The room was very clean & spacious. Good value.
Stayed 1 night in Sep 2024

8/10 Good

Nisarg

It was ok but never saw a reception lobby on 10th floor and room was on 9th
Stayed 3 nights in Sep 2024

6/10 Okay

Claire

Liked: Cleanliness, amenities
What they don’t tell you is it is valet parking so it costs $17 daily and $38 overnight. It’s not worth it since other hotels include parking in their prices.
Stayed 3 nights in Sep 2024

10/10 Excellent

Davina

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Paul

Toilet smell
Stayed 2 nights in Sep 2024

8/10 Good

Saurav

Stayed 1 night in Aug 2024