See all properties

Hyatt Place Charlotte Downtown

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Charlotte Downtown

Front of property - evening/night
Free daily full breakfast
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Laundry
$156
includes taxes & fees
Sep 18 - Sep 19

Explore the area

View in a map
222 South Caldwell Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪3 min walk‬
  • Charlotte Convention Center
    ‪5 min walk‬
  • Bank of America Stadium
    ‪14 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(14 reviews)
  • 680 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(49 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(13 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(115 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 593 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

7.8 out of 10
Good
(13 reviews)
  • 593 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(13 reviews)
  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

HYATT house Charlotte/Center City

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,432 reviews
HYATT house Charlotte/Center City

About this property

Hyatt Place Charlotte Downtown

3-star hotel in Uptown Charlotte
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2002 square feet (186 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Hyatt Place Charlotte Downtown is a smoke-free property.

A complimentary full breakfast is served between 6:30 AM and 9:00 AM on weekdays. An additional breakfast (subject to charges) is served daily.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (15 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 42 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Hyatt Place Charlotte Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 800 out of 1358 reviews
Rating 8 - Good. 270 out of 1358 reviews
Rating 6 - Okay. 145 out of 1358 reviews
Rating 4 - Poor. 72 out of 1358 reviews
Rating 2 - Terrible. 71 out of 1358 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kristina

Traveled with family
The hotel was very clean. The staff was very friendly, we did extend or check out time by an hour, with ease. It was in walking distance of the Bank of America Stadium, which was nice.
Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Stayed 1 night in Mar 2025

8/10 Good

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Opinion

It was fine, nothing spectacular.
Stayed 1 night in May 2025

10/10 Excellent

Edward, Greenville

Stayed 1 night in May 2025

4/10 Poor

Kristin

Traveled with partner
Disliked: Cleanliness, amenities
My boyfriend and I rode our motorcycles so we called ahead because we knew it was valet parking only. The valet manager told us it would be no problem. He would just let us into the parking garage at the hotel when we arrived which he did. No issues there. After we got parked, we had to take the elevator to the 10th floor to check in. Elevators take a while to get to you as there are tenants also in the building as well as a restaurant. Check in was quick. We then waited for an elevator to go down to the ground level to get a luggage cart. Waited again for an elevator. Took the elevator to the 14th floor to our room. Room was small, dusty, dingy bathroom and super hard bed. View out the dirty window was to a parking lot. The next morning, I left our room keys in the room as I always do when I leave a hotel. We then realized we couldn’t get to the parking garage without the room keys so I went to the lobby to ask for assistance. I was asked why I needed to get to the garage so I told the gentleman we needed to get to our motorcycles. He told me, “no. You need to go to valet and they will get your motorcycles for you.” Ummmm no… valet attendants don’t just hop on 900 lb motorcycles and ride them out of the garage. He must have realized how foolish he sounded because he gave me another room key so that we could use it to get to the garage. Over-all I wasn’t pleased with the hotel and will not stay again.
Stayed 1 night in May 2025

8/10 Good

Richard

Stayed 5 nights in May 2025

10/10 Excellent

Imani

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Mery

Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean. I would stay there again in the future.
Stayed 1 night in May 2025

10/10 Excellent

Forest

Liked: Cleanliness, amenities, property conditions & facilities
Missed having a pool.
Stayed 4 nights in May 2025

10/10 Excellent

Carlos

Stayed 1 night in May 2025

6/10 Okay

Patrick

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in May 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but expensive on some things

I hated paying $38 for parking but enjoyed my room and the food I bought from the hotel. I wish there was way more parking! Food was expensive but I got good sized portions.
Stayed 1 night in May 2025

10/10 Excellent

ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Stayed 1 night in May 2025

10/10 Excellent

Jovica

Traveled with group
Great people
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, polite staffing, valet was on point and prompt and Very considerate.
Stayed 1 night in May 2025

6/10 Okay

Nelson

Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff was amazing, and the room was clean. However, it didn't feel homey or have character.
Stayed 2 nights in May 2025

10/10 Excellent

ELDON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Clean well decorated premise with friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

MyAsia

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean and nice place to stay..
Stayed 1 night in May 2025

10/10 Excellent

Jeremiah

Stayed 1 night in May 2025

10/10 Excellent

ELDON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with very friendly and helpful staff. Easy check in process.
Stayed 1 night in May 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 1 night in Apr 2025