See all properties

Hyatt Place Charlotte Downtown

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Charlotte Downtown

Front of property - evening/night
In-room safe, desk, blackout drapes, iron/ironing board
Interior entrance
Free daily full breakfast
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk
$160
includes taxes & fees
Nov 6 - Nov 7

Explore the area

View in a map
222 South Caldwell Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪3 min walk‬
  • Place, Charlotte Convention Center
    ‪5 min walk‬
  • Place, Bank of America Stadium
    ‪14 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(118 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(52 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(15 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 593 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

7.8 out of 10
Good
(13 reviews)
  • 593 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(13 reviews)
  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

9.2 out of 10
Wonderful
(15 reviews)
  • 680 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
HYATT house Charlotte/Center City
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,500 reviews
HYATT house Charlotte/Center City

About this property

Hyatt Place Charlotte Downtown

3-star hotel in Uptown Charlotte
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2002 square feet (186 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Hyatt Place Charlotte Downtown is a smoke-free property.

A complimentary full breakfast is served between 6:30 AM and 9:00 AM on weekdays. An additional breakfast (subject to charges) is served daily.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (15 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 42 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Reviews

Hyatt Place Charlotte Downtown Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 857 out of 1431 reviews
Rating 8 - Good. 279 out of 1431 reviews
Rating 6 - Okay. 150 out of 1431 reviews
Rating 4 - Poor. 73 out of 1431 reviews
Rating 2 - Terrible. 72 out of 1431 reviews

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Overall my stay was pleasant. The breakfast was good and varied daily. It was quiet in the hotel which was a plus. The bed was extremely uncomfortable and the pillows were ultra thin. The location was phenomenal because it was in the center of downtown. Parking was horrendous because it is valet only ($38/daily) and street parking was just as expensive.
Stayed 3 nights in Aug 2025

8/10 Good

Shakeem

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were super friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Arnold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property met my expectations. There is no concern before you arrive.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Stayed 1 night in Aug 2025

4/10 Poor

Melanie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole, Greenville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2025

10/10 Excellent

Juliefher Zyrah, Providenciales

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure! Here’s a short and polished review based on your input: ⸻ Review: Hyatt Place Charlotte Downtown We had an incredible two-night stay at Hyatt Place Charlotte Downtown. From the moment we arrived, the service was outstanding — the staff are genuinely some of the nicest people we’ve encountered. Check-in and check-out were quick and easy, making the whole experience smooth. The hotel’s location is super convenient — it’s within walking distance to many restaurants and attractions, yet far enough from the nightlife to stay quiet and peaceful. We stayed in a Deluxe King room on the highest floor, and the space was impressively large for the price. It felt like a great value. The included breakfast was a huge plus — fresh and delicious. The amenities and overall facilities are excellent. We were very impressed with everything and absolutely feel that it was worth the money. Highly recommend this place for anyone visiting Charlotte!
Stayed 2 nights in Aug 2025

10/10 Excellent

Alonzo, Akron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely worth it. My room was nice, quiet & clean. Stayed on The 11th floor with a nice view out my window. You can basically walk to where you want in the uptown area. It’s a whole vibe. Oh, the breakfast was on point as well as the Restaurant/Lounge Fahrenheit rooftop with crazy views day and night. I’ll be back soon🌟
Stayed 2 nights in Aug 2025

10/10 Excellent

Ireshia, Moore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Keyonna

Stayed 1 night in Aug 2025

8/10 Good

Carole, Raleigh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charged $40 for early arrival even though housekeeping had clearly finished the entire floor. Breakfast was better than expected but late putting it out and Jo raisins even though sign clearly said raisins. Valet parking efficient. Room very large with good shades
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jocille

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff! Thank you!
Stayed 5 nights in Jul 2025

8/10 Good

Shirley

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
The hotel was close to the Charlotte Convention center for a Mary Kay convention I was attending. I booked through Expedia but the hotel put a hold on my card for the whole $1050.00 instead of just an amount for incidentals. This limited my spending while in Charlotte.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious rooms with a great view of the city. The breakfast was delicious and abundant.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel for my Business Trip

I can't say enough about the excellent service, breakfast options, and the space I had in my room at Hyatt Place in downtown Charlotte! Every employee smiled and was so helpful from the moment I stepped in on Monday afternoon until I left Thursday morning! This was the best free breakfast I've ever had at a hotel. There was plenty of food and it was replenished regularly. I roomed alone on this trip and I was ecstatic when I saw my space!!! I had a corner suite with tons of windows, kitchenette, dining room table, large living room, king bed with a seperate dressing room for all of my clothes, and the bathroom was so spacious. This hotel is also walking distance to the convention center, so I never had to use my car or get an Uber. The rooftop restaurant, Fahrenheit, is a must, when you visit Charlotte.
Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located. Restaurant is impressive but expensive.
Stayed 1 night in Jul 2025

8/10 Good

James

Stayed 4 nights in Jul 2025

6/10 Okay

Karla

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
If they could have fixed the air conditioning in the room, our stay would have been great. Our room was 77+ degrees for 2 nights. We were assured the HVAC guy would be there first thing in the morning, and we were first on the list. He called in sick and we were never told he wasn't coming. On day 4 we finally moved rooms, which wasn't an easy task for 2 women who completely unpacked for a 5 night conference with a formal event.
Stayed 5 nights in Jul 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Stayed 3 nights in Jul 2025

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on point, only issue ice machines only on floor #8 and #12. Need those on every floor
Stayed 1 night in Jul 2025

6/10 Okay

Michele

Breakfast was a great bonus and the staff were efficient. Granted they seemed exhausted and worked very long hours.
Stayed 1 night in Jul 2025