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Hyatt Place Charlotte/Arrowood

3.0 star property

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Photo gallery for Hyatt Place Charlotte/Arrowood

Lobby
Lobby
Exterior
Microwave
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Pet friendly
$96
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
7900 Forest Point Blvd, Charlotte, NC, 28273
  • Carowinds Theme Park
    ‪6 min drive‬
  • Billy Graham Library
    ‪8 min drive‬
  • SouthPark Mall
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

Room (2 Queen Bed with Sofa bed, Specialty)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(7 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (High Floor)

7.6 out of 10
Good
(11 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

7.8 out of 10
Good
(52 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(70 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed (SPECIALTY)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Charlotte/Arrowood

Hotel in Arrowood
This hotel features a fitness center, a bar/lounge, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a microwave in a common area. Housekeeping is available once per stay.
Hyatt Place Charlotte/Arrowood offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hyatt Place Charlotte/Arrowood features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hyatt Place Charlotte/Arrowood has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to April 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 26 to September 08
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Charlotte/Arrowood
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/arrowood Hotel Charlotte

Hyatt Place Charlotte/Arrowood Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 397 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 140 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 125 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Renatta

Stayed 3 nights in May 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot so I've been to multiple hotels and I can honestly say that their breakfast was so fresh they were cooking it keeping it hot not like your other hotels for things sit they made things fresh so your morning breakfast was fresh Very high rating give it a 10
Stayed 2 nights in Jun 2025

4/10 Poor

christina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No linen had to buy our own
Stayed 2 nights in Jun 2025

4/10 Poor

Colleen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing was clean. Elevator wasn't working. Pool was cloudy. Staff was reluctant to assist/help. Just about the worst hotel experience I have ever had.
Stayed 2 nights in Jun 2025

8/10 Good

Ord

Stayed 1 night in Jun 2025

8/10 Good

Kaylee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay overall

Our room was not ready at check in time and we waited for an hour for it to be ready. There was only 1 elevator working so we had to wait a while for it to come to our floor. But overall the room was nice and clean and the rest of our stay was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were extremely friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

yael

Stayed 1 night in Apr 2025

8/10 Good

Charlette T, Jamaica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I have was I got charged for early check in. I’ve done early check in many times before as a AMEX Platinum member and I was never charged. Only got charged at Hyatt.
Stayed 2 nights in Jun 2025

10/10 Excellent

Affaq

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacques

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Spacious. Friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

Donquavous

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close by a lot of fun things to do
Stayed 2 nights in May 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, amenities
Check in and check out were very easy, the wifi was usable, and the breakfast was actually very good with various proteins, sweets, dairy, and fruit options. The place was undergoing renovations when we were there including only one of the two elevators running; even with that and staying on the top floor we never had to wait too long. The people working here were super nice as well. I would stay here again.
Stayed 2 nights in May 2025

8/10 Good

George

Business traveler, Traveled with family
Liked: Amenities
Customer service was very good. Hotel elevator makes you little nervous. Room had a few things missed when cleaning but nothing major.
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jonquil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice time
Stayed 1 night in May 2025

8/10 Good

Erica

Traveled with partner
Liked: Cleanliness, amenities
Great, free breakfast from 7-10 am. The staff who cooked the breakfast was very friendly. The room was spacious and comfortable. Pool was nice and clean. The only complaint I have is that they have a "bar" but dont offer alcohol or room service. When I sat down to order a drink, the woman gave me a dirty look and said "we dont serve alcohol here" in a judgmental tone. Despite there being wine glasses on the shelf behind her.
Stayed 2 nights in May 2025

2/10 Terrible

Ajanay

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Property was not safe. Room was dirty! Overall terrible
Stayed 4 nights in May 2025

10/10 Excellent

Vicki

Stayed 1 night in May 2025

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the elevators was out of order. That made it inconvenient for my wife and I.
Stayed 2 nights in May 2025

6/10 Okay

Garrison

Stayed 3 nights in May 2025

4/10 Poor

Renae

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We arrived approximately at 2:30. Room wasn’t ready so we walked to a neighboring restaurant. Arrived back to hotel shortly before 4 to check in which went smoothly. Room was standard room, nothing fancy. Floors did have crumbs throughout so we kept shoes on when walking around. Left for concert and got back to room around 1am. While getting clothes ready for shower, I thought I dropped a sock and when picking it up realized it was a black surgical/latex glove. One elevator was out of order and one sounded like it had issues at times. Other than the cleanliness slightly lacking and the inconvenience of the elevator situation our stay was short and hotel location was convenient.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in May 2025

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice & clean well maintained property...will visit again!!!
Stayed 1 night in May 2025

10/10 Excellent

Uma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. Staff was friendly.. we are coming in for a third time if time permits..
Stayed 1 night in May 2025