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JW Marriott Charlotte

4.5 star property

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Photo gallery for JW Marriott Charlotte

Outdoor pool
Rooftop bar, pool views, open daily
View from property
Outdoor pool
Banquet hall

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
600 S College St, Charlotte, NC, 28202
  • Charlotte Convention Center
    ‪2 min walk‬
  • Bank of America Stadium
    ‪8 min walk‬
  • Spectrum Center
    ‪11 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 378 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 378 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 378 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 378 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 378 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

City view

Room, 1 King Bed, Non Smoking

  • 378 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

City view

Room, 2 Queen Beds, Non Smoking

  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 378 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Non Smoking, City View

  • 391 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Concierge Level Room, 1 King Bed with Sofa bed, Corner

  • 463 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

  • 378 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Concierge Level Suite, 1 Bedroom

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Concierge Level Suite, 1 Bedroom

  • 783 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 1 King Bed, Skyline View

City view

Concierge Level Room, 1 King Bed, Skyline View

  • 391 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom

  • 780 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 2 Queen Beds

City view

Concierge Level Room, 2 Queen Beds

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers

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  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1132)
The price is $259
per night
$299 total
includes taxes & fees
Apr 5 - Apr 6
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About this property

JW Marriott Charlotte

4.5-star hotel in Uptown Charlotte
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
JW Marriott Charlotte offers 381 air-conditioned accommodations with iPod docking stations and safes. Tempur-Pedic beds feature down comforters and premium bedding. LED televisions come with premium digital channels and first-run movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.
In addition to a full-service spa, JW Marriott Charlotte features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers a vending machine, a garden, and concierge services. Onsite parking is available (surcharge).

JW Marriott Charlotte is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Dean's Italian Steakhouse - This steakhouse serves breakfast, lunch, and dinner.
Caroline's Oyster Bar - Onsite seafood restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Aura Rooftop Lounge - This rooftop bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Languages

American (Sign language), Chinese (Mandarin), English, French, Hungarian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 48 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Aura Rooftop Lounge
  • Caroline's Oyster Bar
  • Dean's Italian Steakhouse

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • Highchair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 21 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run movies
  • iPod dock
  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 10 to 20 for children
  • Fee for in-room wireless internet: USD 14.00 per day (rates may vary)
  • Covered valet parking fee: USD 48 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

JW Marriott Charlotte Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 589 out of 740 reviews
Rating 8 - Good. 76 out of 740 reviews
Rating 6 - Okay. 44 out of 740 reviews
Rating 4 - Poor. 12 out of 740 reviews
Rating 2 - Terrible. 19 out of 740 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ramone

Stayed 10 nights in Dec 2024

10/10 Excellent

FRANCISCO, yauco

Stayed 2 nights in Nov 2024

10/10 Excellent

D Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure is really low in the shower and fridge was not cold
Stayed 2 nights in Dec 2024

10/10 Excellent

Altemus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing….All I can say is Amazing. The best hotel I ever stayed!!
Stayed 2 nights in Dec 2024

6/10 Okay

Cherie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Disappointed
the hotel was beautiful; and very clean. The beds need upgraded terribly. It was the worst bed I’ve ever slept. Felt like I was sleeping on the floor. For a nice, fancy hotel, you would think they could provide more comfortable beds. And the restaurant in the hotel you couldn’t get in. You had to make a reservation; which I’m not opposed to, but there were no reservations available for the day we were there. And most hotels have menus for you to order from the restaurants around the area. They had none of that. Won’t be staying there again.
Stayed 1 night in Dec 2024

8/10 Good

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very nice
Stayed 2 nights in Dec 2024

8/10 Good

Peter

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

stanford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was excellent… only concern was told by front desk about hours restaurants which were not correct and directions to nearby restaurants were incorrect….
Stayed 2 nights in Dec 2024

10/10 Excellent

Terrie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Sharon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Charged $456 for a couples massage we never received.
Stayed 2 nights in Nov 2024

6/10 Okay

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Valet nightmare
Valet parking was a nightmare. We used the app and in many instances it took 20 to one time 30 minutes to get our car and when arriving we had to sit on street for up to 10 minutes to leave car. Very hazardous set up.
Stayed 3 nights in Nov 2024

10/10 Excellent

Martasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joe or Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, quiet, good dining options, and great staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling with two teenagers and my husband. Stayed here for the proximity to the football stadium. Super fast check-in. They were busy too! Friendly and helpful staff. Room was clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Ernie

Traveled with partner
Liked: Amenities
We stayed for a football game .The hotel was very nice .The property was just a short walk to the panthers stadium. The away players all stayed in the same hotel .We will be back for all future games .GO CHIEFS...
Stayed 2 nights in Nov 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here! Never disaapoints
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property we had a wonderful time!!
Stayed 2 nights in Nov 2024

6/10 Okay

Aaron

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The concierge lounge is a great amenity and nice touch, but it is quite small for how many people it serves. It is a beautiful building. That is all the nice things I have to say frankly. The staff was rude or not helpful. Our bedroom's pillows were worthless, and the guests beside us kept us up being loud till 3am. Then we were awakened by the CLT marathon at 7am. The valet service took forever and messed with so much in our car and took apart my boyfriend's keys. Last time we stayed in CLT we stayed in a much less "nice" hotel, yet the experience there was much better.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Frederick

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice property but beware of duplicate charges
Great upscale property. However I have stayed here twice, and had a problem with valet parking both times. I pre-paid for valet parking, and the hotel charged me separately for valet parking. When I tried to dispute the charge, they responded that they had not charged me separately..? I have the statements to dispute it but it has been such a pain for something that never should’ve happened in the first place.
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Liked: Cleanliness, staff & service
Disliked: Room comfort
awful experience. Lovely hotel but there was a marathon outside that started at 6am. There was a DJ with giant speakers on the street so the music kept me up. I wasnt feeling well and the hotel staff allowed a late check out which was nice. My curtains also wouldnt shut all the way due to some buttons at the top not secured to overlap them. one other item to mention is when i ask the tstat to put the fan on high for sound and air movement, it doesnt work. it seems to be controlled from some eco setting that wont allow the fan to stay on.
Stayed 1 night in Nov 2024

10/10 Excellent

Mario Deshone, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for making my experiences seamless.
Stayed 1 night in Nov 2024

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in everything. Very professional staff!
Stayed 3 nights in Nov 2024