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JW Marriott Charlotte

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Charlotte

Outdoor pool
Outdoor pool
Exterior
Banquet hall
Rooftop bar, pool views, open daily

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Bar

Explore the area

Map
600 S College St, Charlotte, NC, 28202
  • Charlotte Convention Center
    2 min walk
  • Mint Museum Uptown
    4 min walk
  • Queen City Quarter
    7 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    10 min drive

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 378 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 378 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 378 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 378 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 378 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

City view

Room, 1 King Bed, Non Smoking

  • 378 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

City view

Room, 2 Queen Beds, Non Smoking

  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 378 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Non Smoking, City View

  • 391 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Concierge Level Room, 1 King Bed with Sofa bed, Corner

  • 463 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

  • 378 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Concierge Level Suite, 1 Bedroom

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Concierge Level Suite, 1 Bedroom

  • 783 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 1 King Bed, Skyline View

City view

Concierge Level Room, 1 King Bed, Skyline View

  • 391 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom

  • 780 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 2 Queen Beds

City view

Concierge Level Room, 2 Queen Beds

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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The price is $191
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$220 total
includes taxes & fees
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About this property

JW Marriott Charlotte

4.5-star hotel in Uptown Charlotte
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
JW Marriott Charlotte offers 381 air-conditioned accommodations with iPod docking stations and safes. Tempur-Pedic beds feature down comforters and premium bedding. LED televisions come with premium digital channels and first-run movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.
In addition to a full-service spa, JW Marriott Charlotte features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers a vending machine, a garden, and concierge services. Onsite parking is available (surcharge).

JW Marriott Charlotte is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Dean's Italian Steakhouse - This steakhouse serves breakfast, lunch, and dinner.
Caroline's Oyster Bar - Onsite seafood restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Aura Rooftop Lounge - This rooftop bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Languages

American (Sign language), Chinese (Mandarin), English, French, Hungarian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 48 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Aura Rooftop Lounge
  • Caroline's Oyster Bar
  • Dean's Italian Steakhouse

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • Highchair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 21 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run movies
  • iPod dock
  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 10 to 20 for children
  • Fee for in-room wireless internet: USD 14.00 per day (rates may vary)
  • Covered valet parking fee: USD 48 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

JW Marriott Charlotte Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 527 out of 665 reviews" "
Rating 8 - Good. 69 out of 665 reviews" "
Rating 6 - Okay. 40 out of 665 reviews" "
Rating 4 - Poor. 12 out of 665 reviews" "
Rating 2 - Terrible. 17 out of 665 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Glendolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Staff was incredible. Fast service. Will be back again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gabe

Stayed 1 night in Sep 2024

10/10 Excellent

Ebony

Stayed 2 nights in Aug 2024

10/10 Excellent

Gina

Stayed 2 nights in Aug 2024

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness
Everything done perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, amazing, amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Lonnell, SAN JOSE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and would definitely stay again.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2024

10/10 Excellent

Denise

Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Stayed 3 nights in Aug 2024

10/10 Excellent

Shenee Johnson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the proximity to museums, restaurants, and even the lynx light rail. The property was very beautiful, and the innovative elevator system was top-notch!
Stayed 3 nights in Aug 2024

10/10 Excellent

Waylon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and the staff was very professional. Valet was excellent. Elevators were great. Hotel was very secure, not a single worry about someone gaining access to the hotel that was authorized. We were roomed on the 10th floor and traffic could still be heard all night. The area outside the hotel smelled of sewage and seemed dirty, but I think from what we could tell that was all of Charlotte. Walking was easy there, plenty of streets to get to shops and restaurants, but seemed full of homeless people begging.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kristin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Have never slept better! Great on site restaurant
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking is terrible.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Nice hotel but could be cleaner. Potato chips on ground from previous guest. Bathrooms have had a lot of wear & tear. Toilet paper dispenser is falling out of the wall. Makeup and toothpaste are on wallpaper in bathroom. Staff are super nice & helpful but took about 1 hour to get bedding for pullout for kids when I had requested it in advance of our stay and again mentioned it upon checking at 8pm. After it arrived I requested extra pillow and towel but they were never delivered.
Stayed 1 night in Sep 2024

10/10 Excellent

Neil, Cary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place overall. Loved our stay. But is pool small, couldn't use it.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Clean top of the line accommodations. Great views of the city & convenient to the stadium & downtown Charlotte. Restaurants on site were excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Great trip exploring Charlotte!
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmad

Traveled with group, Traveled with family
Liked: Amenities
Stay was amazing! Beautiful and very clean hotel. My child and I loved our stay. The pool area is beautiful with a fantastic view.
Stayed 1 night in Aug 2024

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Stayed 1 night in Aug 2024

6/10 Okay

Latishia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was okay. Only stayed one nite. The bed was horrible, plus it was not king size at all. Overall for the price it did not live up to the hype.
Stayed 1 night in Aug 2024