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Omni Charlotte Hotel

4.0 star property

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Photo gallery for Omni Charlotte Hotel

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
View from room
Rooftop terrace
Rooftop bar, alfresco dining, open select days
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Parking available
  • Bar
  • 24/7 front desk
$257
includes taxes & fees
Sep 22 - Sep 23

Explore the area

View in a map
132 E Trade St, Charlotte, NC, 28202
  • Queen City Quarter
    ‪1 min walk‬
  • Spectrum Center
    ‪3 min walk‬
  • Charlotte Convention Center
    ‪9 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 500 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 640 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(73 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 432 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

49-inch LCD TV with digital channels, TV, pay movies

Suite, 1 King Bed

  • 740 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 500 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite (Parlor Component - 1 Queen Murphy Bed)

49-inch LCD TV with digital channels, TV, pay movies

Suite (Parlor Component - 1 Queen Murphy Bed)

  • City view
  • Sleeps 4
  • 1 Queen Murphy Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 740 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 432 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(108 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Club Exec Suite)

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 1 King Bed (Club Exec Suite)

  • 640 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds (Club Premier Room)

View from room

Premier Room, 2 Queen Beds (Club Premier Room)

  • 640 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed (Club Premier Room)

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed (Club Premier Room)

  • 443 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

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  • Breakfast included
  • Pet friendly
  • Free WiFi
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About this property

Omni Charlotte Hotel

Hotel in Uptown Charlotte
An outdoor pool, a restaurant, and a health club are available at this smoke-free hotel. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Omni Charlotte Hotel offers 374 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Omni Charlotte Hotel features an outdoor pool and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is available for a surcharge.

Event facilities measuring 14800 square feet (1375 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Omni Charlotte Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Trade Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coin Bar (Seasonal) - This rooftop bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open select days.
Trade Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 48 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coin Bar (Seasonal)
  • Trade Bar
  • Trade Restaurant

Things to do

  • Health club
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,800 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 10 2025 to September 30 2025 (dates subject to change):
  • One of the bars/lounges
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 16.09 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 35 for adults, and USD 12 to 35 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 48.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 16.09 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets (no exotic animals) are subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Guests with pets must sign a waiver upon check-in.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Charlotte Hotel
Charlotte Omni
Charlotte Omni Hotel
Hotel Omni Charlotte
Omni Charlotte
Omni Charlotte Hotel
Omni Hotel Charlotte
Charlotte Omni
Omni Charlotte
Omni Hotel Charlotte
Omni Charlotte Hotel Hotel
Omni Charlotte Hotel Charlotte
Omni Charlotte Hotel Hotel Charlotte

Omni Charlotte Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 800 out of 1170 reviews
Rating 8 - Good. 180 out of 1170 reviews
Rating 6 - Okay. 90 out of 1170 reviews
Rating 4 - Poor. 36 out of 1170 reviews
Rating 2 - Terrible. 64 out of 1170 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at the Omni Charlotte. Beautiful hotel in the heart of the city with a Starbucks & Walgreens in the same building. The front desk was very accomdating andthe room service was quick & hot! Great stay!
Stayed 1 night in Jun 2025

4/10 Poor

Emily, Chapel Hill

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Super disappointed that the pool was closed “for the season” on June 7 - that was the only reason we booked it. Take the pool pics off the site if it isn’t open in June. Very misleading and if June is offseason when it was 90 degrees I don’t know what in season could be
Stayed 1 night in Jun 2025

2/10 Terrible

Tiffany

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
We arrived 1 hour after check in time and the room was not ready - I was advised it would be ready shortly. We were not allowed to access the room for another 30 minutes after arrival (1.5 hours after check-in time). At check-in were advised room service and the bar were open until midnight - when I tried to order room service a little after 11, we were informed that they’d decided to close room service early. When we went downstairs to the lobby/bar area, a front desk staff asked us to not order anything from the bar. Overall, an extremely disappointing level of service for the price point and advertised amenities.
Stayed 1 night in Jun 2025

10/10 Excellent

Gislene

Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffrey Allan

Liked: Cleanliness, amenities, property conditions & facilities
The Omni is a fantastic property and I will stay there again!
Stayed 1 night in May 2025

2/10 Terrible

Michele

Stayed 1 night in May 2025

8/10 Good

phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice, except had to pay for WiFi
Stayed 1 night in May 2025

8/10 Good

Zyquis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how they had a shopping mall downstairs, very convenient
Stayed 4 nights in May 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, amenities
Convenient. Breakfast was great
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Stayed 2 nights in May 2025

6/10 Okay

Tina

Traveled with group, Business traveler
Liked: Cleanliness, amenities
I was very disappointed at the pool was not operational. The person at the front desk should have told us when we said we wanted to hang out by the pool all day.
Stayed 1 night in May 2025

10/10 Excellent

BRADLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Award Winning Staff

The Staff made it great experience. It started with the first gentleman we met in the Valet Parking. Friendly upbeat and prompt. From check in to check out incredible service experience.
Stayed 2 nights in May 2025

8/10 Good

Nicholas

Stayed 1 night in May 2025

6/10 Okay

deborah

Liked: Cleanliness, staff & service, amenities
This property is stunning ! The upgraded room they gave me was huge and very nice. During my stay the pool was closed, there was no working hot water, and the pm noise from the street, the rattling of the room from the train, and the pulsing music from the bar across the outdoor area was unbearable. Both nights I averaged 4-5 hrs of sleep. Also there was a fee to use the very well equipped gym in the hotel. This is my second mediocre stay with an Omni property . I don't believe I will ever stay in an Omni again
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was terrific. Staff was excellent, bartenders great…. Kept bar open later due to our Metallica concerts.
Stayed 2 nights in May 2025

4/10 Poor

Lora

Stayed 1 night in May 2025

2/10 Terrible

Justin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2025

6/10 Okay

Blanca

Liked: Cleanliness
Average nothing special
Stayed 3 nights in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff was outstanding. The guess the best impression was the valet, looked at my uber pick up time and mentioned he could do better with cost and pick up time. The cool thing about him was we chatted a few times and he is considered a friend in my book. With that said so we’re the front desk folks, friendly, nice and genuinely communicated as a friend. Super cool, safe and friendly! The Omni is a great place for me to stay.
Stayed 1 night in May 2025

8/10 Good

Crissie

Traveled with family
The staff was friendly and accommodating. The room was excellent. The only challenge during my stay was the pool being under construction. I hope all renovations will be complete by my next visit.
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Ryan, San Antonio

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The pool is under maintenance and the staff is hit or miss. Some are absolutely excellent and some act like they are doing you a favor. Great location but an average hotel currently.
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding stay

Great stay! The entire staff was phenomenal! Hotel room was spotless and comfortable. The location is excellent, and within walking distance to all of the city center activities.
Stayed 1 night in May 2025

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
I love location of this property! Room was super clean & service was great
Stayed 2 nights in May 2025