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Omni Charlotte Hotel

4.0 star property

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Photo gallery for Omni Charlotte Hotel

Seasonal outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
View from room
Rooftop terrace
Rooftop terrace
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Breakfast available
$193
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
132 E Trade St, Charlotte, NC, 28202
  • Place, Queen City Quarter
    ‪1 min walk‬
  • Place, Blumenthal Performing Arts Center
    ‪3 min walk‬
  • Place, Spectrum Center
    ‪3 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(9 reviews)
  • 432 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 640 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Deluxe Room, 2 Queen Beds, Accessible | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Club Exec Suite)

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 1 King Bed (Club Exec Suite)

  • 640 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Club Premier Room)

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed (Club Premier Room)

  • 443 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds (Club Premier Room)

View from room

Premier Room, 2 Queen Beds (Club Premier Room)

  • 640 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 432 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(79 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 500 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed

  • 740 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 740 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite (Parlor Component - 1 Queen Murphy Bed)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite (Parlor Component - 1 Queen Murphy Bed)

  • City view
  • Sleeps 4
  • 1 Queen Murphy Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(114 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | View from room

Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 500 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Omni Charlotte Hotel

Hotel in Uptown Charlotte
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Omni Charlotte Hotel offers 374 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Omni Charlotte Hotel features a health club and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is available for a surcharge.

Event facilities measuring 14800 square feet (1375 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Omni Charlotte Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Trade Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coin Bar (Seasonal) - This rooftop bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open select days.
Trade Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 48 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coin Bar (Seasonal)
  • Trade Bar
  • Trade Restaurant

Things to do

  • Health club
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,800 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 16.09 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 35 for adults, and USD 12 to 35 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 48.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 16.09 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets (no exotic animals) are subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Guests with pets must sign a waiver upon check-in.

We should mention

The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Charlotte Hotel
Charlotte Omni
Charlotte Omni Hotel
Hotel Omni Charlotte
Omni Charlotte
Omni Charlotte Hotel
Omni Hotel Charlotte
Charlotte Omni
Omni Charlotte
Omni Hotel Charlotte
Omni Charlotte Hotel Hotel
Omni Charlotte Hotel Charlotte
Omni Charlotte Hotel Hotel Charlotte

Omni Charlotte Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 844 out of 1236 reviews
Rating 8 - Good. 188 out of 1236 reviews
Rating 6 - Okay. 98 out of 1236 reviews
Rating 4 - Poor. 38 out of 1236 reviews
Rating 2 - Terrible. 68 out of 1236 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

2/10 Terrible

Cessandra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was by far the worst stay for the type of property. When I checked in; I was told I didn’t have a room. I was double charged and my credit/debit cards were both tied up. My sister had to move rooms because there was food on the frame of the bed. I would never recommend this hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Ivan

Stayed 2 nights in Sep 2025

10/10 Excellent

Tasha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and clean and staff was super friendly and very helpful. No matter what we asked them for they brought it right up to the room!!
Stayed 2 nights in Oct 2025

6/10 Okay

Tina

Stayed 1 night in Oct 2025

6/10 Okay

Basdeo

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I received no communication about the pool being closed. Half the reason I booked this particular hotel. I go to their website - no red font. But underneath a block of tiny text that looks like TOS, they have a small line about it being closed. That's not oversight, that's intentional. Otherwise the hotel has great staff and seems clean. Although, the room rugs could use a steam clean. The location is ok as far as spots to visit go.
Stayed 4 nights in Sep 2025

2/10 Terrible

Alisha

Traveled with partner
Liked: Cleanliness, staff & service
Tiny room. Bathroom door would not stay open or closed unless it was locked. Toilet barely worked and required 5+ flushes after each use. No shower pressure. WiFi not included in 2025. Strobe light smoke detector. Extremely loud inside. I would never stay here again.
Stayed 4 nights in Sep 2025

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to North Carolina for a conference. Booking and checking in/out were a breeze! The room was beautiful and clean aside from a tiny stain on one of the pillows but I just didn’t use that one. There was a strange, inconsistent buzzing sound at night coming from my shower/bathroom. Other than that, a perfect experience. Gorgeous hotel, very hospitable staff, and super convenient both in location and amenities - in addition to food and bar, there was live music on the Wednesday we were there. It’s centrally located in the middle of uptown where there was so much to see and do. I did try their room service! Got the pimento grilled cheese with green tomato. I did not realize how SPICY it would be! Delicious flavor though!
Stayed 4 nights in Sep 2025

6/10 Okay

Andrea

Business traveler
Liked: Cleanliness, staff & service
The room was outdated, small and noisy between rooms, the decor and lighting in the room was dark. The carpet looked dirty, should pulll up and have flooring
Stayed 2 nights in Sep 2025

6/10 Okay

Erica

Traveled with family and small children
Liked: Cleanliness, staff & service
We stayed at the Omni in Uptown Charlotte in early August, primarily because the hotel advertised an EV charger and a pool — two must-haves for our trip. Unfortunately, both amenities were either misleadingly represented or unavailable. The EV charger turned out to be not owned or managed by the hotel, and access was first come, first served. We were told valet would park the car near the chargers, but that we’d have to handle the charging ourselves. While that wasn’t a huge inconvenience, the hotel should have made this clear on their website. It felt misleading. Even more frustrating was the pool being closed for renovations — something we weren’t told in advance. No notice, no warning, and no offer of compensation or alternative. In the middle of a hot August stay, this was incredibly disappointing. Again, had we known, we likely would have booked elsewhere. On the cleanliness front, the room was mostly fine, but we noticed chocolate stuck under the glass side table, and some hair in the carpet and bathroom. While hair happens, it’s not something I’d expect in a hotel of this caliber and price point. On a positive note, the hotel is centrally located, which made it convenient for walking around Uptown. Staff were polite and the atmosphere was otherwise pleasant. Overall, we might consider staying again — but only at a significantly lower rate and with more accurate information about what’s actually available.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jermaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! From the vip until our last minute before leaving. Real nice comfortable beds. Everything was a 10/10
Stayed 2 nights in Sep 2025

10/10 Excellent

Shermegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

James C. Canty,

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Charlotte. So happy with the lodging we chose. We could literally walk to almost everything except mall shopping. An amazing variety of food options!
Stayed 2 nights in Sep 2025

6/10 Okay

Jeremy

Business traveler
Disliked: Property conditions & facilities
Pool was closed in the middle of summer, took all day to get replenished towels. Was told I would get a call from MOD. Never happened not to mention I was on a business trip
Stayed 1 night in Aug 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Sep 2025

4/10 Poor

Carley

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent from the front desk to the eating areas. The valet parking team was especially helpful with James taking good care of us and our luggage.
Stayed 2 nights in Sep 2025

6/10 Okay

Marie

Stayed 2 nights in Sep 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2025

6/10 Okay

Keegan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

JALESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Damon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Georgia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The minute we walked in, the person at the front desk (I think his name is Deshawn) welcomed us with professionalism and kindness! Highly recommend this hotel. Oh and the food truck across the street is amazing!
Stayed 2 nights in Sep 2025