Omni Charlotte Hotel

4.0 star property

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Photo gallery for Omni Charlotte Hotel

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Rooftop terrace
Rooftop terrace
Rooftop bar, alfresco dining, open select days
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Parking available
  • Breakfast available

Explore the area

Map
132 E Trade St, Charlotte, NC, 28202
  • Queen City Quarter
    ‪1 min walk‬
  • Blumenthal Performing Arts Center
    ‪3 min walk‬
  • Spectrum Center
    ‪3 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

Premier Room, 1 King Bed

  • City view
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • City view
  • 640 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • City view
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds

  • City view
  • 432 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • City view
  • 740 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Queen Beds

  • City view
  • 500 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite (Parlor Component - 1 Queen Murphy Bed)

  • City view
  • Sleeps 4
  • 1 Queen Murphy Bed

Studio Suite

  • City view
  • 740 sq ft
  • Sleeps 4
  • 1 Queen Bed

Club Room, 1 King Bed

  • City view
  • 432 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed (Club Exec Suite)

  • City view
  • 640 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds (Club Premier Room)

  • City view
  • 640 sq ft
  • Sleeps 5
  • 2 Queen Beds

Premier Room, 1 King Bed (Club Premier Room)

  • City view
  • 443 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Omni Charlotte Hotel

Hotel in Uptown Charlotte
An outdoor pool, a restaurant, and a health club are available at this smoke-free hotel. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Omni Charlotte Hotel offers 374 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Omni Charlotte Hotel features an outdoor pool and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is available for a surcharge.

Business-related amenities consist of a 24-hour business center and 19 meeting rooms. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Omni Charlotte Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Trade Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coin Bar (Seasonal) - This rooftop bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open select days.
Trade Bar - This bar serves dinner only. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 48 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coin Bar (Seasonal)
  • Trade Bar
  • Trade Restaurant

Things to do

  • Health club
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 10 2025 to August 31 2025 (dates subject to change):
  • One of the bars/lounges
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 16.09 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 35 for adults, and USD 12 to 35 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 48.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 16.09 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets (no exotic animals) are subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Guests with pets must sign a waiver upon check-in.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Charlotte Hotel
Charlotte Omni
Charlotte Omni Hotel
Hotel Omni Charlotte
Omni Charlotte
Omni Charlotte Hotel
Omni Hotel Charlotte
Charlotte Omni
Omni Charlotte
Omni Hotel Charlotte
Omni Charlotte Hotel Hotel
Omni Charlotte Hotel Charlotte
Omni Charlotte Hotel Hotel Charlotte

Omni Charlotte Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 779 out of 1147 reviews
Rating 8 - Good. 184 out of 1147 reviews
Rating 6 - Okay. 88 out of 1147 reviews
Rating 4 - Poor. 36 out of 1147 reviews
Rating 2 - Terrible. 60 out of 1147 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

seung

Business traveler
Stayed 4 nights in Feb 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kathy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Stayed 1 night in Feb 2025

2/10 Terrible

Romella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I never checked in

The front desk manager was so rude I explained my situation and he didn’t care
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay I've had in a long time!

Stayed 2 nights in Feb 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service were wonderful
Stayed 2 nights in Feb 2025

10/10 Excellent

Julian

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Very nice room, couldn’t connect my fire stick to the WiFi but it was quick
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located and friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Sharon

Traveled with family
My family and I stayed at the Omni for to look at rental property as my daughter is moving to Charlotte in February. When we arrived a little early they would not allow us to check in early, even though a room was ready,unless we paid a $50.00 early check in fee. I have never been asked to pay this fee. We walked around a little and retuned a little early and they went ahead and check in.. The walls were thin, but staying on the side with the traffic was loud..The pillows were horrible, no comfort or firmness..it felt as though they put two towels in the pillow case.nothing special just downtown or as they say in uptown.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Cannot say it enough, this place was incredible! From the moment we pulled in, the customer service and attentiveness is unmatched. Looking forward to another stay in the future.
Stayed 1 night in Feb 2025

10/10 Excellent

Augusta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised to find that this hotel was a full service hotel. From the moment I got out of my car everyone treated me so kindly. Would recommend this property to anyone looking to stay in downtown charlotte. And it was literally right outside of the spectrum center.
Stayed 1 night in Feb 2025

10/10 Excellent

Cara

Stayed 1 night in Feb 2025

10/10 Excellent

Jalissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Martina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this property except for paying additional money to park the car. I would try to include parking in the cost of the hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Demitrius

Stayed 1 night in Feb 2025

6/10 Okay

Alex

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

GEMMA

Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mitch

Stayed 1 night in Feb 2025

10/10 Excellent

Yuriko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025