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Quality Inn And Suites Monroe

2.5 star property

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Photo gallery for Quality Inn And Suites Monroe

Exterior
Lobby
Exterior
Free buffet breakfast
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included
$62
includes taxes & fees
Sep 23 - Sep 24

Explore the area

View in a map
2351 W Roosevelt Blvd, Monroe, NC, 28110
  • Atrium Health Union
    ‪6 min drive‬
  • Treehouse Vineyards
    ‪6 min drive‬
  • Monroe Golf Club
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪50 min drive‬

Room options

Room, 1 Queen Bed, Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Smoking

7.6 out of 10
Good
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 474 reviews
Best Western Inn & Suites - Monroe

About this property

Quality Inn And Suites Monroe

Monroe hotel with free breakfast
This hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Change of towels is available on request.
Quality Inn And Suites Monroe offers 65 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Monroe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Quality Inn And Suites Monroe features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers gift shops/newsstands, a garden, and a picnic area. Onsite self parking is complimentary.

Quality Inn And Suites Monroe has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The property will be renovating from August 27 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Saturday and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Monroe
Quality Monroe
Quality Inn West Monroe
West Monroe Quality Inn
Quality Hotel Monroe
Quality Suites Monroe Monroe
Quality Inn And Suites Monroe Hotel
Quality Inn And Suites Monroe Monroe
Quality Inn And Suites Monroe Hotel Monroe

Quality Inn And Suites Monroe Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 134 out of 473 reviews
Rating 8 - Good. 131 out of 473 reviews
Rating 6 - Okay. 101 out of 473 reviews
Rating 4 - Poor. 48 out of 473 reviews
Rating 2 - Terrible. 59 out of 473 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Johnnie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Swimming pool not open breakfast was not as fresh
Stayed 1 night in May 2025

2/10 Terrible

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
Shower was broken upon checking in no water. Room was dirty upon checking in. If it was cleaned they would have known that the shower was broken
Stayed 5 nights in May 2025

8/10 Good

Alexander

Stayed 2 nights in May 2025

2/10 Terrible

juan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Rebecca

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This Quality Inn is under renovation, so if you look at it thru that lens, it's an OK place to stay. I personally only care if a place is safe, clean and has comfortable beds (and reasonably priced). This QI checked all those boxes for me.
Stayed 1 night in May 2025

8/10 Good

Lacarol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and friendly
Stayed 2 nights in May 2025

8/10 Good

Latifa

Liked: Cleanliness, staff & service, amenities
Enjoyable stay
Stayed 1 night in May 2025

2/10 Terrible

Alina

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
the room smelled so strong of smoke and marijuana. they also had no rooms to move us to so we had to get a completely different hotel
Stayed 2 nights in May 2025

4/10 Poor

Maxim

Liked: Cleanliness, staff & service
Even though the room I booked was "non-smoking", the smell was terrible. This was the only but huge drawback for me.
Stayed 1 night in May 2025

10/10 Excellent

Cheri

Very clean - people all pleasant that work there - very good breakfast from 6:30 to 9:00
Stayed 2 nights in May 2025

8/10 Good

Alfred

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in May 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Apr 2025

10/10 Excellent

robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Apr 2025

10/10 Excellent

Debby

Stayed 1 night in Jan 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Broken Ice machine on 2nd floor. Broken cement starewell. Holes in the landing floor . Rooms were fine
Stayed 1 night in Apr 2025

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at other Quality Inns that were just awful. But this one is plenty fine!
Stayed 1 night in Mar 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service
No ice. Phone system callrd my room at 3am due to glitch in system.
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
It was evident it was an older building. It was secure, that was the mist important thing. Also, it was clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony

Check in was great!
Stayed 1 night in Mar 2025

4/10 Poor

Susan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The building is literally deteriorating. Paint chipped in big strips. Holes in the wall. Rust all over the bathroom . It’s just old and falling apart.
Stayed 4 nights in Mar 2025

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice close to town
Stayed 1 night in Jan 2025

8/10 Good

Brent

Liked: Cleanliness
Clean. A bit old, but very affordable. Room was nice and large.
Stayed 1 night in Feb 2025

6/10 Okay

Madelyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, but our room was not ready until an hour and a half after we checked in.. had to sit in our vehicle for a while.
Stayed 1 night in Feb 2025