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Quality Inn & Suites Matthews - Charlotte

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites Matthews - Charlotte

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Lobby
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
12047 Guion Lane, Matthews, NC, 28105
  • Carolina Courts Indian Trail
    ‪4 min drive‬
  • Extreme Ice Center
    ‪4 min drive‬
  • Sportsplex at Matthews
    ‪5 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Wingate by Wyndham Matthews, NC

Pool
Breakfast included
Parking included
Free WiFi
3.9 out of 5, Good, (1001)
The price is $90
per night
$104 total
includes taxes & fees
Jan 25 - Jan 26
Wingate by Wyndham Matthews, NC

About this property

Quality Inn & Suites Matthews - Charlotte

Hotel in Stallings
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and laundry facilities are onsite.
Quality Inn & Suites Matthews - Charlotte offers 118 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Quality Inn & Suites Matthews - Charlotte features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn & Suites Matthews - Charlotte is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 8:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Matthews
Quality Matthews
Quality Inn Matthews Charlotte
Quality Matthews Charlotte
Quality Inn & Suites Matthews - Charlotte Hotel
Quality Inn & Suites Matthews - Charlotte Matthews
Quality Inn & Suites Matthews - Charlotte Hotel Matthews

Quality Inn & Suites Matthews - Charlotte Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 281 out of 1003 reviews" "
Rating 8 - Good. 336 out of 1003 reviews" "
Rating 6 - Okay. 166 out of 1003 reviews" "
Rating 4 - Poor. 108 out of 1003 reviews" "
Rating 2 - Terrible. 112 out of 1003 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with partner
Appears new or recently renovated
Stayed 1 night in Oct 2024

8/10 Good

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

JOHN, Bradenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was obviously professionally managed, attention was paid to details, linin quality and cleanliness! The wifi signal could be better towards the rear part of the building.... but all else was geeat
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Tennisha

Stayed 2 nights in Sep 2024

10/10 Excellent

Nikkia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kendall

Stayed 1 night in Jul 2024

10/10 Excellent

Catherine

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Sep 2024

8/10 Good

Aldeen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable stay. Would definately book again.
Stayed 2 nights in Aug 2024

8/10 Good

Reginald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable location ... friendly and professional staff
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Stayed 1 night in Aug 2024

6/10 Okay

Nathan

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Wish our room wasn’t beside the pool but ohh well!
Stayed 2 nights in Jul 2024

10/10 Excellent

Natalie

Traveled with group
Very relaxing ☺️
Stayed 2 nights in Aug 2024

10/10 Excellent

Randolph, Raleigh

Stayed 4 nights in Jul 2024

10/10 Excellent

Nelsy

Traveled with partner
Liked: Property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First night I was put in room 158. Their was a terrible musty, mildew smell. I have bad asthma so it triggered an Asthma attack. I was too tired to go to office and complain so I called the next day from work requesting I be switched to another room. I was put in room 358. Second room was clean, no musty odor, it was great. Breakfast was good the next morning, saved me from having to stop somewhere on my way to work. I would stay there again but would ask for room to be switched immediately if I encountered room 158 again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Walt Ward

Liked: Amenities
Nice, clean facility. Staff was very friendly.
Stayed 2 nights in Jul 2024

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Communication between staff, was given voluntarily a different checkout but on Sundays checkout the front desk got upset with me after seeing the note and said we had to be out by 12:30! Please communicate between staff!
Stayed 2 nights in Jul 2024

8/10 Good

Lezley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Darryl

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Tim

Stayed 1 night in Jun 2024

10/10 Excellent

Terri

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff was friendly and helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Alvaro

Liked: Staff & service, amenities, property conditions & facilities
Assume clean place
Stayed 1 night in Jul 2024

10/10 Excellent

henry

Stayed 1 night in Jul 2024