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Quality Inn & Suites Matthews - Charlotte

2.5 star property

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Photo gallery for Quality Inn & Suites Matthews - Charlotte

Lobby
Lobby
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included
$82
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
12047 Guion Lane, Matthews, NC, 28105
  • Carolina Courts Indian Trail
    ‪2 min drive‬
  • Extreme Ice Center
    ‪3 min drive‬
  • Sportsplex at Matthews
    ‪3 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

7.6 out of 10
Good
(19 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(20 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

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Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,006 reviews
Comfort Inn Matthews - Charlotte

About this property

Quality Inn & Suites Matthews - Charlotte

Hotel in Stallings
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and laundry facilities are onsite.
Quality Inn & Suites Matthews - Charlotte offers 118 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Quality Inn & Suites Matthews - Charlotte features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn & Suites Matthews - Charlotte is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Matthews
Quality Matthews
Quality Inn Matthews Charlotte
Quality Matthews Charlotte
Quality Inn & Suites Matthews - Charlotte Hotel
Quality Inn & Suites Matthews - Charlotte Matthews
Quality Inn & Suites Matthews - Charlotte Hotel Matthews

Quality Inn & Suites Matthews - Charlotte Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 300 out of 1002 reviews
Rating 8 - Good. 325 out of 1002 reviews
Rating 6 - Okay. 159 out of 1002 reviews
Rating 4 - Poor. 103 out of 1002 reviews
Rating 2 - Terrible. 115 out of 1002 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff at front desk. quiet area no food within walking distance
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

Thuy

Stayed 1 night in Jun 2025

6/10 Okay

Sophia

Liked: Staff & service, amenities
Disliked: Cleanliness
Decent for a one night stay. Hallways wreaked of smoke and weed. Noisy hallways at night could hear people yelling. Water at sink wouldn’t turn hot/warm. Clumps of hair behind bathroom door and the bathroom overall felt dirty. Front desk staff friendly. Decent for a short little stay.
Stayed 1 night in May 2025

8/10 Good

Gage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Roger

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly, but breakfast only had sugar free syrup for the waffles and the setup with coffee right beside the waffle maker and also the hot foods made for a crowded area when there were a ton of soccer players that weekend!
Stayed 3 nights in May 2025

10/10 Excellent

Matias

Stayed 4 nights in May 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family of 5 had an amazing time at this property. They were accommodating and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

donald

Nice place
Stayed 1 night in May 2025

8/10 Good

Shante

Traveled with family
Liked: Staff & service, property conditions & facilities
Over all the property was acceptable , my comforter had some stains on it when we arrived, but breakfast was good other than that property is newly renovated fresh paint type of renovation..
Stayed 3 nights in May 2025

8/10 Good

Veronica

Stayed 2 nights in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Zsolt

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay overnight.
Stayed 1 night in May 2025

10/10 Excellent

Kathy

Traveled with group
Liked: Amenities
The room was clean and nice.
Stayed 1 night in May 2025

8/10 Good

Keith

Liked: Amenities, property conditions & facilities
Overall a go stay
Stayed 3 nights in May 2025

10/10 Excellent

Isaac

Stayed 1 night in May 2025

8/10 Good

Jasmine

Liked: Cleanliness, property conditions & facilities
The property was very clean and quiet
Stayed 2 nights in May 2025

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Theres an elevated highway making traffic congestion a slight problem otherwise it's a decent place to stay
Stayed 1 night in May 2025

10/10 Excellent

Michael

The place was nice and clean the staff was very nice
Stayed 3 nights in May 2025

6/10 Okay

shiferaw

It is okay
Stayed 1 night in May 2025

10/10 Excellent

Steven

Stayed 2 nights in May 2025

8/10 Good

Sheneen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Comfortable, and Great Service – With One Odd Detail We stayed for two nights at Quality Inn after a horrible experience elsewhere, and overall it was a great choice. The room was spotless—no carpet, no mold—and felt freshly renovated. The bed was very comfortable, and the staff provided outstanding service throughout our stay. Breakfast was included and well-stocked each morning. Only downside? The rat bait boxes outside were a bit disconcerting to see in plain view, but inside the hotel was clean and pest-free. Still, we felt safe and well taken care of. Would definitely return.
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Stayed 1 night in May 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

8/10 Good

Travis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a nice stay. Room was clean, parking lot felt safe, very close to the highway. Solid for the price point
Stayed 2 nights in May 2025