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Quality Inn & Suites University Area

2.5 star property

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Photo gallery for Quality Inn & Suites University Area

Lobby
Fitness facility
Lobby
Free daily full breakfast
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $72
includes taxes & fees
Jun 7 - Jun 8

Explore the area

View in a map
5301 Equipment Drive, Charlotte, NC, 28262
  • Place, Sugar Creek District Park
    ‪5 min walk‬
  • Place, Sugar Creek Community Park
    ‪10 min walk‬
  • Place, Crossroads Shopping Center
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for 2 Queen Beds, Nonsmoking

In-room safe, desk, laptop workspace, blackout drapes

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

In-room safe, desk, laptop workspace, blackout drapes

2 Queen Beds, Nonsmoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

Quality Inn & Suites University Area

Charlotte hotel with restaurant
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Quality Inn & Suites University Area offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and video-game consoles. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. Event facilities measuring 1275 square feet (118 square meters) include a conference center. This Charlotte hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Onsite self parking is complimentary.

Quality Inn & Suites University Area has designated areas for smoking.

A complimentary full breakfast is served between 6:00 AM and 9:00 AM on weekdays.
Quality Inn & Suites University Area has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (1,275 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night

Service animals are welcome, and are exempt from fees

1 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 15 per night

Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sunset Inn Charlotte

Sunset Charlotte

Quality Inn Charlotte

Quality Charlotte

Quality Inn & Suites University Area Hotel

Quality Inn & Suites University Area Charlotte

Quality Inn & Suites University Area Hotel Charlotte

Quality Inn & Suites University Area Reviews

Reviews

6.4
Rating 10 - Excellent. 148 out of 602 reviews
Rating 8 - Good. 140 out of 602 reviews
Rating 6 - Okay. 100 out of 602 reviews
Rating 4 - Poor. 78 out of 602 reviews
Rating 2 - Terrible. 136 out of 602 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Pilin

Stayed 3 nights in Feb 2026

10/10 Excellent

Hailey

Stayed 1 night in Feb 2026

6/10 Okay

Luis

Liked: Cleanliness, staff & service
.
Stayed 1 night in Feb 2026

2/10 Terrible

Ashley

Stayed 1 night in Feb 2026

10/10 Excellent

Thinh

Liked: Cleanliness, staff & service, amenities
Big room and very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Stayed 1 night in Jan 2026

6/10 Okay

Mykeal

Stayed 3 nights in Jan 2026

10/10 Excellent

Richard, Santa Maria

Liked: Cleanliness, property conditions & facilities
The room was good, be careful going upstairs and the stairs can use some repairing
Stayed 1 night in Dec 2025

10/10 Excellent

Thongsavanh

Stayed 2 nights in Dec 2025

8/10 Good

Cristian

Stayed 1 night in Dec 2025

2/10 Terrible

Erin

Disliked: Cleanliness, property conditions & facilities
We did not stay. Upon arrival property was not as described on website. Completely run down and area was unsafe. DO NOT GO THERE.
Stayed 1 night in Dec 2025

10/10 Excellent

Antavious

Stayed 1 night in Dec 2025

10/10 Excellent

Antavious

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was convenient room was clean and neat breakfast was a good plus over all it was a pleasant experience
Stayed 1 night in Dec 2025

2/10 Terrible

Errol

Stayed 1 night in Dec 2025

4/10 Poor

Zacharia

Disliked: Staff & service, property conditions & facilities
Avoid if possible
Stayed 2 nights in Nov 2025

2/10 Terrible

Michelle

Traveled with group
Disliked: Cleanliness, amenities
Roach on the wall. Clearly dirty. Bedding smelled like dog blankets
Stayed 1 night in Nov 2025

2/10 Terrible

Igor

Disliked: Cleanliness, amenities
Had to evacuate due to cockroaches infestation, caught 4 within 24 hours, 1 on my body at night, have some bites on my hands, stayed at the room 110
Stayed 3 nights in Nov 2025

4/10 Poor

JASON, MOBILE

Liked: Cleanliness
Hotel in super bad area with homeless and drug heads BUT oddly enough it’s kept up if your just in town for a cup of coffee it’s perfect for that only REAL issue I have is the checking in at 3pm part especially if you there at 1pm and room ready they still won’t let you check in early cause they say you will be using water and electricity so the way they try to save is making you wait to check in so be prepared to sleep in car while you wait so THAT sucks! Oh and owner seems real nice but his cousins not so much
Stayed 2 nights in Nov 2025

4/10 Poor

Dewey

Disliked: Cleanliness, staff & service, amenities
I don't know how this is a Quality Inn, toilet looks to be coming off the wall, breakfast didn't have any bacon like other locations, the dude checking me had a issue with me questioning the incidentals charge shrugging his shoulders while walking away, I will never stay here again, Does Quality Inn have any clue on hotels that are franchised ?
Stayed 3 nights in Nov 2025

6/10 Okay

Joan

Room was ok, but hot water was inadequate and tv did not work well. Wouldnt come on easily and wouldnt stay on. Breakfast was terrible. No selection, eggs but no meat, very small muffins that remained in there for the entire 4 days we were there. Very tiny yogurt and very few. Watered down waffle batter. Very disappointing and will likely choose other accommodations on future trips wherever we go. Also staff difficult to talk to due to their foreign language.
Stayed 4 nights in Nov 2025

2/10 Terrible

Lyndsey

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room was awful, it was dirty, there were dead bugs everywhere and hair on the floor. The sheets smells and sink was broken. Do not stay here.
Stayed 1 night in Nov 2025

4/10 Poor

DeSean

Stayed 1 night in Nov 2025

4/10 Poor

Scott

Disliked: Cleanliness, amenities, property conditions & facilities
Over all trashy, not a well kept facility
Stayed 1 night in Sep 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, room comfort
The staff was very nice. The room had a horrible smell of mildew. Was not what I was expecting.
Stayed 1 night in Oct 2025

2/10 Terrible

taylor

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025