Quality Inn & Suites University Area

2.5 star property

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Photo gallery for Quality Inn & Suites University Area

Relax in a welcoming space with comfortable sofas and a coffee table, surrounded by a flat-screen TV and natural ambiance.
Relax in this inviting living room with a sofa, coffee table, and flat-screen TV.
Enjoy cooking and serving meals in this well-equipped kitchen with a coffee machine, refrigerator, and ample storage.
Relax in a spacious room with a large bed, desk, and television.
Relax in a spacious room with a comfortable sofa, flat-screen TV, and seating area.

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Pet friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
5301 Equipment Drive, Charlotte, NC, 28262
  • University of North Carolina at Charlotte
    ‪6 min drive‬
  • Spectrum Center
    ‪9 min drive‬
  • Bank of America Stadium
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Nonsmoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites University Area

Charlotte hotel with restaurant
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Quality Inn & Suites University Area offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and video-game consoles. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. Event facilities measuring 1275 square feet (118 square meters) include a conference center. This Charlotte hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Onsite self parking is complimentary.

Quality Inn & Suites University Area has designated areas for smoking.

A complimentary full breakfast is served between 6:00 AM and 9:00 AM on weekdays.
Quality Inn & Suites University Area has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (1,275 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sunset Inn Charlotte
Sunset Charlotte
Quality Inn Charlotte
Quality Charlotte
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Charlotte
Quality Inn & Suites University Area Hotel Charlotte

Quality Inn & Suites University Area Reviews

Reviews

6.4
Rating 10 - Excellent. 128 out of 522 reviews
Rating 8 - Good. 132 out of 522 reviews
Rating 6 - Okay. 86 out of 522 reviews
Rating 4 - Poor. 66 out of 522 reviews
Rating 2 - Terrible. 110 out of 522 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

paul, Charlotte

Business traveler
Property needs to be renovated
Stayed 1 night in Apr 2025

8/10 Good

Mitesh

Business traveler
Liked: Cleanliness
Good value for money.
Stayed 2 nights in Mar 2025

8/10 Good

jenifer

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Emanuel, Mesquite

Liked: Cleanliness, staff & service, amenities
It was good for resting
Stayed 1 night in Mar 2025

10/10 Excellent

CHINYE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and clean facilities.
Stayed 4 nights in Mar 2025

4/10 Poor

troy, Chicago

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Many drug addicts stumbling around or passed out all around the area
Stayed 5 nights in Mar 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was worth the price
Stayed 1 night in Mar 2025

6/10 Okay

Ashley

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
Hotel was fine for a place to sleep but the area was a bit sketchy
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

2/10 Terrible

Amanda

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Alicia

Traveled with partner
Disliked: Staff & service, amenities
Stayed 1 night in Feb 2025

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Phone doesn’t work, broken lamp,broken towel rack, toilet paper holder pulled out of wal, broken suitcase stand. Brutal plus I was charged 2/3rds more than the previous night at a quality inn. Need to change their name, will never stay in one again!l
Stayed 1 night in Feb 2025

10/10 Excellent

Chevese

Stayed 1 night in Nov 2024

6/10 Okay

Stunna

Business traveler
Disliked: Cleanliness, staff & service
The first room I was put in the heat wasn’t working.
Stayed 2 nights in Feb 2025

4/10 Poor

stella

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

ray

Liked: Cleanliness, staff & service, room comfort
First room the toilet did not work,second room key card would not open door.Third room ok.
Stayed 1 night in Jan 2025

6/10 Okay

JOEL thomas

Traveled with partner
Liked: Cleanliness
The hotel is back on a side street. There’s a lot of homeless on the Main Street. Kind of felt unsafe. The room was clean but needed some repairs like bolt was out of the toilet seat, so it moved from side to side. For a layover stuff I would do it again, but my friends advice is spend $20 more and you’ll be happy and I would probably say that about this hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Darryl

Stayed 1 night in Jan 2025

10/10 Excellent

Rufus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always pleasant
Stayed 1 night in Jan 2025

4/10 Poor

Sarahjane

Staffbarely looked at you when checking in, bed was lumpy and noisy, pillows were well past due date and tv didn’t work
Stayed 1 night in Dec 2024

10/10 Excellent

Kym

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a place for a night and was terrified after reading reviews on a dozen hotels. This property was in a good area, right next to the interstate. My room was huge and clean. Bed slept great, the 1 staff member I encountered was nice and helpful. I don't require a lot as a traveler, and this fit my needs perfectly. I was very happy with the cleanliness of the room and property. Would definitely stay again.
Stayed 1 night in Dec 2024

4/10 Poor

Lisa

Traveled with partner
Disliked: Staff & service, amenities
This hotel is not worth the price. The bed was on a cheap frame that made noise with every move and the AC/heat has no "stay on" setting to drown out traffic and guest noise.
Stayed 1 night in Dec 2024

4/10 Poor

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple broken lamps in 1 room , coffee but nothing to make the coffee, tv remote with no batteries, no shampoo or conditioner in the provided containers.
Stayed 1 night in Dec 2024

6/10 Okay

Melissa

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was clean. The staff unfriendly and unwelcoming. Breakfast was paltry. One ice machine for the entire hotel and inconveniently located. We stayed during the winter, there was a light bed covering and no blanket. Did not give me a receipt. Will not return.
Stayed 1 night in Dec 2024