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Quality Suites Pineville - Charlotte

2.5 star property

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Photo gallery for Quality Suites Pineville - Charlotte

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Fridge, microwave, coffee/tea maker, paper towels
Lobby sitting area
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • 24/7 front desk
  • Air conditioning
$81
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
9840 Pineville - Matthews Rd, Pineville, NC, 28134
  • Carolina Place
    ‪6 min walk‬
  • Carowinds Theme Park
    ‪7 min drive‬
  • Quail Hollow Club
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (2 Queen, 2 Person Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Non Smoking (2 Queen, 2 Person Sofabed)

8.2 out of 10
Very good
(56 reviews)
  • 280 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Business Suite, Non Smoking (1 King, 2 Person Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Business Suite, Non Smoking (1 King, 2 Person Sofabed)

8.4 out of 10
Very good
(31 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Suites Pineville - Charlotte

Pineville hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
Quality Suites Pineville - Charlotte offers 75 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Pineville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Quality Suites Pineville - Charlotte features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite uncovered self parking is complimentary.

Quality Suites Pineville - Charlotte has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • In-room safe fee: USD 2.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Suites Carolina Place Mall
Quality Suites Place
Quality Suites Place Hotel
Quality Suites Place Hotel Carolina Mall
Quality Suites Carolina Place Mall Hotel
Quality Suites Place Mall Hotel
Quality Suites Place Mall
Quality Suites Pineville - Charlotte Hotel
Quality Suites Pineville - Charlotte Pineville
Quality Suites Pineville - Charlotte Hotel Pineville

Quality Suites Pineville - Charlotte Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 506 out of 1004 reviews
Rating 8 - Good. 251 out of 1004 reviews
Rating 6 - Okay. 125 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 62 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Chelsey

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is a little older and well worn. The staff was courteous and helpful in my experience. The pillows aren’t great, the shower didn’t connect with the spigot quite right, and the AC seemed like it was running warm. The batteries in our tv remote didn’t work but we were able to get replacements at the front desk.
Stayed 1 night in May 2025

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, property conditions & facilities
The beds were very comfy and the staff was very polite. The breakfast was amazing
Stayed 3 nights in May 2025

10/10 Excellent

CINDY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was pretty clean, the staff was nice, the only thing was the smell outside the hotel.
Stayed 1 night in May 2025

6/10 Okay

Heather

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Never again

The overflowing trash at the front of the hotel was a turnoff coming in. The bench by the smoking area along with trash to left of door were both very visible on arrival. After checking in the trash on the second floor was also overflowing with several different bags sat beside it. The smell was not great in the hallway because of it. The room itself smelled musty or mildewy when walking in room, turning on the air and getting it circulating did help.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and greated us everytime we left and arrived.
Stayed 3 nights in May 2025

10/10 Excellent

Cathy, Summerville

Stayed 2 nights in May 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

Sara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property.
Stayed 2 nights in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pkace

Property was great. Very friendly and helpful staff. Very clean. Complimentary breakfast was good. Room had sitting area and 2 TV’s.convenient locationWill definitely stay here again if traveling to the area.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant accommodation, nice hot breakfast.
Stayed 1 night in May 2025

2/10 Terrible

Samantha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will never stay in this brand of hotels again.

I was given the wrong room, even though I paid for a deluxe size room. The entire hotel was dirty and loud. There were only 3 towels available for the 4 of us in a room and I was given a hard time about getting a 4th towel. There wasn’t any coffee packets available in my room for in the morning and the breakfast options, while mice weren’t appealing because the entire area was dirty and the trash cans were overflowing.
Stayed 1 night in May 2025

10/10 Excellent

Angela Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet , clean, and staff was very friendly
Stayed 1 night in May 2025

10/10 Excellent

Justin

Traveled with family and small children
Liked: Cleanliness, amenities
Staff was awesome and the property was well kept
Stayed 2 nights in May 2025

6/10 Okay

Larita, norfolk

Traveled with group
Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Shambra

Liked: Cleanliness, staff & service, property conditions & facilities
Love the stay very nice experience will visit again
Stayed 2 nights in May 2025

10/10 Excellent

Deloris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stayyy!!!! My family enjoyed it ! Was very clean and the staff was great as well !! We def stay again if in charlotte !!
Stayed 2 nights in May 2025

10/10 Excellent

Sharlene

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Sanchez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was fine the hotel is very clean. The people at the front desk was nice except for 1 lady that was not very pleasant
Stayed 2 nights in Apr 2025

6/10 Okay

Alisha

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The smell was horrible. Like really bad. The hallways filled with cigarette smell as well as my entire room. I’m glad I brought fabric freshener and disinfectant with me.
Stayed 1 night in Mar 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was accommodating and helpful.
Stayed 1 night in Apr 2025

6/10 Okay

Richard

Traveled with family and small children
Will probably look at other hotelsnin area. For price this one a little ran down, ac unit in room sucked...nearly at 60 barely cools.
Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Watch out for bedbugs!!

The pictures do not match the description of this location. My son slept on the pull out sofa bed the first night and woke up with 12 insect bites on one hand and 5 on the other. Later in the day we realized they had to be bed bug bites as 8 of them were in a straight line going up his hand and wrist. He was miserable all day. We packed everything up and checked out. I explained our issue with the owner and he, of course, argued with me that it was not bed bugs. Hotels.com further communicated with staff requesting a refund and no refund was issued. I then had to locate another hotel to complete our spring break vacation and pay for lodging a second time. Thankful he was the only one affected and we are not dealing with an infestation but very disappointed to say the least!
Stayed 4 nights in Apr 2025

10/10 Excellent

Patricia, Pawtucket

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing!! Great location and property for families.
Stayed 3 nights in Apr 2025