Quality Suites Pineville - Charlotte

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Suites Pineville - Charlotte

Lobby
Lobby
Indoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Fridge, microwave, coffee/tea maker, paper towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Laundry
  • Breakfast included
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
9840 Pineville - Matthews Rd, Pineville, NC, 28134
  • Carolina Place
    ‪8 min walk‬
  • CSA OrthoCarolina Sportsplex
    ‪4 min drive‬
  • Quail Hollow Club
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Non Smoking (2 Queen, 2 Person Sofabed)

  • 280 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Business Suite, Non Smoking (1 King, 2 Person Sofabed)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Suites Pineville - Charlotte

Pineville hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
Quality Suites Pineville - Charlotte offers 75 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Pineville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Quality Suites Pineville - Charlotte features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite uncovered self parking is complimentary.

Quality Suites Pineville - Charlotte has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • In-room safe fee: USD 2.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Suites Carolina Place Mall
Quality Suites Place
Quality Suites Place Hotel
Quality Suites Place Hotel Carolina Mall
Quality Suites Carolina Place Mall Hotel
Quality Suites Place Mall Hotel
Quality Suites Place Mall
Quality Suites Pineville - Charlotte Hotel
Quality Suites Pineville - Charlotte Pineville
Quality Suites Pineville - Charlotte Hotel Pineville

Quality Suites Pineville - Charlotte Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 509 out of 1002 reviews" "
Rating 8 - Good. 273 out of 1002 reviews" "
Rating 6 - Okay. 107 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 52 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jeff

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Had a roach climbing on me in the bed
Stayed 1 night in Oct 2024

8/10 Good

HYACINTH, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Great price....clean hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Ludin

Stayed 1 night in Sep 2024

6/10 Okay

Masako

Business traveler
Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Zita

Traveled with partner
Disliked: Amenities
Property not as updated as other Comfort Inn & Suites I’ve stayed in. Coffee was very weak. Breakfast was so so. Eggs were cold. Dining room was dirty.
Stayed 1 night in Oct 2024

4/10 Poor

Gregory

Disliked: Staff & service, property conditions & facilities
Small improvements woudl make a big difference.
I'll start by saying that I get this is a 3* hotel, so don't expect all the bells and whistles. That said, there are a lot of small things that could lead to big improvements on guest stay. 1) There were no USB ports to charge devices. I can't remember that last time I experienced this. How expensive would it be to replace the clocks, or to put in a lamp on the desk with a USB port? I didn't bring a plug-in adapter because I didn't think I'd need one. Made charging devices very difficult. 2) The soda vending machine was completely empty. They should have put an out of order sign or something. Or call the guy to keep things stocked. This is just a lack of effort. 3) Housekeeping didn't set foot in my room one time during the duration of my stay. It would have been nice to clean up the towels, or to not have to ask for a roll of toilet paper (there was no spare roll, just the one partially used roll in the bathroom when I arrived). 4) Lastly, and this isn't the hotel's fault, but it smelled like raw sewage in the surrounding area, and that seeped into the room itself. It was very unpleasant.
Stayed 3 nights in Oct 2024

10/10 Excellent

PAUL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

KeyShaunna

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

Monique

Stayed 1 night in Sep 2024

10/10 Excellent

Jealeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

TynekMinay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sister's game night! We truly enjoyed our time and the location of the property.
Stayed 1 night in Jul 2024

6/10 Okay

Bobby

Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A-
This Quality Suites was good. Overall, the room was very clean and tidy. The clerk at check-in was very helpful and professional. The beds were not the most comfortable, since I have a bad back, but overall decent.
Stayed 2 nights in Sep 2024

2/10 Terrible

shakeita

Traveled with family
Stayed 2 nights in Sep 2024

2/10 Terrible

Irene

Traveled with family
It iwas not good at all the house keeping was trouble couldn't have a party for my daughter birthday I will never come back there no more i wouldn't let my dog stay there1f
Stayed 2 nights in Sep 2024

8/10 Good

Cheron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Nicolas

Stayed 1 night in Aug 2024

6/10 Okay

Savannah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me and my family stayed her for 2 nights. The check in process was some what easy but the hotel put a hold on my debit card for 1 night then charged me for the 2 nights we were there for, so i waa charged for 3 night. Still have not gotten my money back like they said I would. The bed was rock hard. It was very noisy on our floor and smelled of smoke even though it was a smoke free facility. The person staying in the room next to us was blarring music at 7 am. Breakfast was okay on Saturday. On sunday there was hardly anything to choose from, eggs were cold and the waffle mix was runny. Not aure we will be back.
Stayed 2 nights in Sep 2024

8/10 Good

Shirley

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service
Close the soccer field, where we were playing Room could be updated and cleaned a little better
Stayed 1 night in Sep 2024

10/10 Excellent

Kou

Stayed 1 night in Aug 2024

4/10 Poor

Sheila

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We first got king should have been queen. Had to pay more. Bed had tiny bugs and blood spots on
Stayed 1 night in Sep 2024

10/10 Excellent

Yevgeniy

Stayed 1 night in Aug 2024