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Quality Suites Pineville - Charlotte

2.5 star property

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Photo gallery for Quality Suites Pineville - Charlotte

Lobby
Indoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Property grounds
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
9840 Pineville - Matthews Rd, Pineville, NC, 28134
  • Carolina Place
    ‪6 min walk‬
  • Carowinds Theme Park
    ‪7 min drive‬
  • Quail Hollow Club
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (2 Queen, 2 Person Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Non Smoking (2 Queen, 2 Person Sofabed)

8.2 out of 10
Very good
(52 reviews)
  • 280 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Business Suite, Non Smoking (1 King, 2 Person Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Business Suite, Non Smoking (1 King, 2 Person Sofabed)

8.6 out of 10
Excellent
(28 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Comfort Suites Pineville - Ballantyne Area

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1000)
$121 nightly
The price is $121 total
includes taxes & fees
Comfort Suites Pineville - Ballantyne Area

About this property

Quality Suites Pineville - Charlotte

Pineville hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
Quality Suites Pineville - Charlotte offers 75 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Pineville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Quality Suites Pineville - Charlotte features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite uncovered self parking is complimentary.

Quality Suites Pineville - Charlotte has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • In-room safe fee: USD 2.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Suites Carolina Place Mall
Quality Suites Place
Quality Suites Place Hotel
Quality Suites Place Hotel Carolina Mall
Quality Suites Carolina Place Mall Hotel
Quality Suites Place Mall Hotel
Quality Suites Place Mall
Quality Suites Pineville - Charlotte Hotel
Quality Suites Pineville - Charlotte Pineville
Quality Suites Pineville - Charlotte Hotel Pineville

Quality Suites Pineville - Charlotte Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 508 out of 1007 reviews
Rating 8 - Good. 254 out of 1007 reviews
Rating 6 - Okay. 124 out of 1007 reviews
Rating 4 - Poor. 61 out of 1007 reviews
Rating 2 - Terrible. 60 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Earma

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Venues

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 1 night in Mar 2025

2/10 Terrible

Whitney

Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Apr 2025

6/10 Okay

Jasmine

Traveled with family
The bathroom was not very clean. I noticed our room door had a slight crack at the top like it was off track. Not only was our door like that, several on the second floor are like that. The pool was water was cloudy and there was a few people with children that allowed the children to run up and down the hall until 2:30AM.
Stayed 1 night in Mar 2025

8/10 Good

Theresa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms
Stayed 3 nights in Mar 2025

6/10 Okay

Lashonda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who was there when we checked out was most helpful I think her name was lillian
Stayed 2 nights in Mar 2025

8/10 Good

David, Columbia

Traveled with family
Liked: Cleanliness, staff & service
Sam at the desk was extremely kind and helpful as the other staff was nice too. We didn't require much and didn't have anymore interaction other than check in and check out. But the place is clean but a bit dated somewhat. Bed was comfy and we slept well. No loud neighbors. I can't say it was a bad stay at all. Just would've spent about $50 more for something with a little fancier name brand since we don't travel much and were in town for one night for a baseball tournament. Only thing after reading reviews had me nervous to park in the parking lot because I've had a few cars broken in so I wish there was a way to alleviate that concern. We just parked right up front in the "special" parking and hoped no one had a problem with it.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trio

Went for Competition across boarder in SC. The location was great and the room was clean and organized. My only reco.endation would be to have more towels.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jetzabel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Mar 2025

6/10 Okay

Abigail

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
I didn't like how the women working the Continental breakfast area started at you while you were getting food and eating. It was very strange. We actually ended up not eating because of it. So if that was the goal it definitely worked
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Jasmin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kenjtae Jneema

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I took the kids on weekend getaway and this a wonderful option. Indoor pool and breakfast and the room was roomy the kids loved the living room portion they got to hang out without mommy like big girls
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Love the layout of the rooms and the beds were clean and comfy but they were staining some of the doors and the fumes were terribly strong but the worst was the bathroom walls.. they were disgusting…no way they had been cleaned at all in a long time!
Stayed 2 nights in Mar 2025

2/10 Terrible

REBECCA

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Told staff of broken dryer and freezer not working. Both boxes of ice cream I bought ruined. Kids running and yelling in halls, doors slamming. Also told staff of strong marijuana smell and they stated they will not say anything because they would leave them bad review but my kids and I did not want to smell this. Wanted to leave and get another hotel stay but could not reach anyone about changing. Will never ever go through this again.
Stayed 2 nights in Mar 2025

2/10 Terrible

Pamela

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In the description of the hotel it didn't say anything about being charged an extra $2 per night. I went to the desk and asked for 2 sheets of copy paper and the desk clerk acted as though she didn't want to give them to me. I was at the desk the for 5 minutes just for 2 pieces of paper. The staff wasn't friendly or helpful at all.
Stayed 2 nights in Mar 2025

10/10 Excellent

JENNIFER

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Traveled with family
Liked: Amenities
Everyone was nice and friendly! Great place to stay.
Stayed 3 nights in Mar 2025

6/10 Okay

Karl

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very poor cleanliness in our room. There was mold on the bathroom ceiling. The toilet seat was falling off the toilet. The toilet paper dispenser was loose on the wall. Stains on the couch. Cracked tiles on the floor and cracks and poorly repaired areas of the wall in the bathroom.
Stayed 1 night in Mar 2025