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Quality Suites Pineville - Charlotte

2.5 star property

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Photo gallery for Quality Suites Pineville - Charlotte

Lobby
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool
Fridge, microwave, coffee/tea maker, paper towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
9840 Pineville - Matthews Rd, Pineville, NC, 28134
  • Carolina Place
    ‪8 min walk‬
  • CSA OrthoCarolina Sportsplex
    ‪4 min drive‬
  • NarroWay Theater
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (2 Queen, 2 Person Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Non Smoking (2 Queen, 2 Person Sofabed)

  • 280 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Business Suite, Non Smoking (1 King, 2 Person Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Business Suite, Non Smoking (1 King, 2 Person Sofabed)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Plus Pineville-Charlotte South

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1002)
The price is $78
per night
$90 total
includes taxes & fees
Mar 3 - Mar 4
Best Western Plus Pineville-Charlotte South

About this property

Quality Suites Pineville - Charlotte

Pineville hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
Quality Suites Pineville - Charlotte offers 75 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Pineville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Quality Suites Pineville - Charlotte features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite uncovered self parking is complimentary.

Quality Suites Pineville - Charlotte has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • In-room safe fee: USD 2.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Suites Carolina Place Mall
Quality Suites Place
Quality Suites Place Hotel
Quality Suites Place Hotel Carolina Mall
Quality Suites Carolina Place Mall Hotel
Quality Suites Place Mall Hotel
Quality Suites Place Mall
Quality Suites Pineville - Charlotte Hotel
Quality Suites Pineville - Charlotte Pineville
Quality Suites Pineville - Charlotte Hotel Pineville

Quality Suites Pineville - Charlotte Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 505 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Brianna

Stayed 1 night in Oct 2024

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good staff.
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Swaroopa

Traveled with family
Disliked: Staff & service, property conditions & facilities
The receptionist was very cold and rude. The tub was clogged and t Water drained slowly making taking bath a pathetic experience.
Stayed 1 night in Nov 2024

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

8/10 Good

Mary

Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Large king room with pullout and kitchenette. Only 15 minutes to CLT airport with better prices and breakfast!
Stayed 1 night in Nov 2024

10/10 Excellent

Anjelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the terrible reviews, the room I booked was clean with no lingering smells & the staff were SUPER nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Oct 2024

6/10 Okay

Jamey

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Very clean, friendly staff, safe, nice and quiet, breakfast was good. I highly recommend this place
Stayed 1 night in Oct 2024

10/10 Excellent

Roxanne, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at good price
Stayed 2 nights in Oct 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean place but sheets do not have that fresh pressed feeling.
Stayed 1 night in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made a room reservation for a girls trip to a concert this week. The parking lot was well lit, the staff was so kind and the rooms were very clean! I was actually surprised with how big the rooms were. We got in late so it was nice having the fridge and microwave to heat up left over lunch. Will stay again!
Stayed 1 night in Oct 2024

2/10 Terrible

Edmy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful experience
I do not recommend this hotel. I went to ask the front desk about some extra charges that I had not authorized and the person who seemed to be the manager disrespectfully told me, with an aggressive attitude, that he would not do any more business with us because I claimed some extra charges made to my credit card that I did not authorize. Additionally, I do not recommend this hotel because the bed is uncomfortable, they do not provide room service and the room had cockroaches. For breakfast they have scrambled eggs and sausage, but they are cold, bad, and always the same. They do not pick up the trash, they do not change the towels and they get upset if you ask for toilet paper. The pool is out of service, without notifying you at the time of reservation.
Stayed 3 nights in Oct 2024

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at a good price
Stayed 3 nights in Oct 2024

10/10 Excellent

vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at a good price
Stayed 2 nights in Oct 2024

4/10 Poor

Justin

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We stayed just one night and checked in at around 1030 PM. We left at 0630 the next day. In that short amount of time we saw three cockroaches. We notified the front desk and hardly got an apology of any kind. All they said was that they would take a note of it. Also disappointed there were no hard boiled eggs for breakfast.
Stayed 1 night in Oct 2024

2/10 Terrible

Jeff

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Had a roach climbing on me in the bed
Stayed 1 night in Oct 2024

8/10 Good

HYACINTH, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Great price....clean hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Ludin

Stayed 1 night in Sep 2024

6/10 Okay

Masako

Business traveler
Liked: Cleanliness
Stayed 1 night in Oct 2024