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Residence Inn Charlotte City Center

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Residence Inn Charlotte City Center

Rooftop terrace
Reception
Mediterranean cuisine
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
220 East Trade Street, Suite 1400, Charlotte, NC, 28202
  • Queen City Quarter
    ‪2 min walk‬
  • Bank of America Corporate Center
    ‪2 min walk‬
  • Blumenthal Performing Arts Center
    ‪4 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 475 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 475 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • 475 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 47-inch LCD TV with cable channels, TV, Netflix

Suite, 1 Bedroom

  • 60 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed

  • 475 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed

  • 475 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 475 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 475 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

AC by Marriott Charlotte

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1022)
The price is $170
per night
$196 total
includes taxes & fees
Feb 16 - Feb 17
AC by Marriott Charlotte

About this property

Residence Inn Charlotte City Center

3-star hotel in Uptown Charlotte
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite. Housekeeping is available on request.
Residence Inn Charlotte City Center offers 116 air-conditioned accommodations with safes and coffee/tea makers. 47-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 5091 square feet (473 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Onsite parking is available (surcharge).

Residence Inn Charlotte City Center is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
AC Lounge - This restaurant specializes in Mediterranean cuisine.
Nuvole on 22 - This bar specializes in international cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 32 per night; includes in/out privileges)
  • Valet parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • AC Lounge
  • Nuvole on 22

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5,091 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 1 2025 to February 13 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 32 per night (in/out privileges)
  • Valet parking fee: USD 40 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Charlotte City Center Aparthotel
Resince Charlotte City Center
Charlotte City Center
Residence Inn Charlotte City Center Hotel
Residence Inn Charlotte City Center Charlotte
Residence Inn Charlotte City Center Hotel Charlotte

Residence Inn Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 844 reviews" "
Rating 8 - Good. 151 out of 844 reviews" "
Rating 6 - Okay. 50 out of 844 reviews" "
Rating 4 - Poor. 15 out of 844 reviews" "
Rating 2 - Terrible. 35 out of 844 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Monica

Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++++
Our stay was wonderful. Close to everything we were there to do.
Stayed 1 night in Oct 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful! The room was spacious, clean and updated! Will definitely stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly hotel
Very clean hotel, room. Quick and easy check in! Nice staff!
Stayed 1 night in Oct 2024

10/10 Excellent

Sommer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room. Great location in relation to spectrum center. Literally walk across the street. Bed was extremely comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

2/10 Terrible

Nab

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude staff ruined the trip, TV didn’t work
Unfortunately, the evening front desk receptionist was extremely rude and argumentative. Our TV did not work which was frustrating as we wanted to relax and watch TV in bed. For a hotel of this caliber and cost, the TV should be in working order. When I asked to discuss with the manager in the morning, the receptionist argued with me stating “we are booked at full capacity and busy,” “you want to talk to a manager over a TV,” and “I have your profile pulled up you paid $236, not $300.” Her tone was rude and unprofessional. At $236 a night, I should have a working TV. Disrespectful staff will ruin the experience and outweighs a nice location or room. Eventually, a repair person came up and was not polite either. There was apparently a cord missing which caused the issue. I declined him going back down to get a cord because at this point, it was not worth any more trouble.
Stayed 1 night in Oct 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very good location, everything was walking distance
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Stayed 3 nights in Sep 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long wait
The property was nice. Clean room with everything we needed. Food was good at the restaurant with fast service. The negative is that we had to wait over an hour to get checked in. There was only one person working the desk. Carol was spectacular when we finally got to the check in desk. She had a big smile on her face even though she was the only one working. Management definitely screwed up on this weekend with a Morgan Wallen concert at the stadium down the street. We missed our dinner reservation with friends due to waiting so long to check in. No luggage cart to be found so we hauled all our luggage ourselves and stood in line in a very warm elevator lobby. Other than that, it was a good experience.
Stayed 1 night in Oct 2024

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trying to park was confusing. Thanks to the valet we were able to get parked. The layout of the property is very confusing. It’s hard to figure out where to go. When we finally made it to the front desk the staff was very nice and helpful. As soon as I walked in the room the odor of Marijuana hit me in the face. The room was clean but the odor was very strong. Completely unacceptable! The area around the hotel can get sketchy late at night. For the amount of money rooms cost I expected more.
Stayed 1 night in Oct 2024

8/10 Good

Charlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was convenient. Bed was comfy. Not enough elevators. Not enough bacon for breakfast. Small variety of toast bagel Or muffin.
Stayed 1 night in Oct 2024

8/10 Good

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are in excellent condition, however. The personal hygiene products provided by the hotel are of very poor quality, for a hotel of this category.
Stayed 2 nights in Oct 2024

2/10 Terrible

Alvaro

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience of my life. Do not I REPEAT do not stay here! Its scary just to walk outside
Stayed 2 nights in Oct 2024

10/10 Excellent

Darrell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Justin

Stayed 2 nights in Oct 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 3 nights in Oct 2024

10/10 Excellent

Lanard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Elsa

Disliked: Cleanliness, property conditions & facilities, room comfort
Cleaningness concern
The sheets on the bed had not been changed. There was hair on the bed so I requested to change sheets. The mattress was hard and uncomfortable. My concern is if they didn't change the sheets what else was overlooked? Spacious room. Great view
Stayed 1 night in Oct 2024

8/10 Good

Insoo

Traveled with family
Was ok
Stayed 1 night in Jul 2024