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Sheraton Charlotte Airport Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Charlotte Airport Hotel

Lobby lounge
Indoor pool, outdoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
3315 Scott Futrell Drive, Charlotte, NC, 28208
  • Billy Graham Library
    6 min drive
  • Charlotte Douglas Airport Overlook
    6 min drive
  • Bank of America Stadium
    7 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    5 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

  • 266 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 266 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

  • 266 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

  • 266 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

  • 266 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 266 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 266 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 266 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Charlotte Airport

Pool
Free airport shuttle
Pet friendly
Free WiFi
4.2 out of 5, Very Good, (1274)
The price is $151
per night
$174 total
includes taxes & fees
Dec 11 - Dec 12
Hilton Charlotte Airport

About this property

Sheraton Charlotte Airport Hotel

Charlotte hotel with restaurant
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Charlotte Airport Hotel offers 222 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Sheraton Charlotte Airport Hotel provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities consist of a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 14000 square feet (1301 square meters) include conference space. This business-friendly hotel also offers a library, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Sheraton Charlotte Airport Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and 11:00 AM.
Sheraton Charlotte Airport Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Extended parking on site (USD 25 per week)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1985
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to December 31 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Extended parking fee: USD 25 per week
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Airport Hotel
Charlotte Airport Sheraton
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel
Sheraton Hotel Charlotte Airport
Charlotte Sheraton
Sheraton Charlotte
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel Hotel
Sheraton Charlotte Airport Hotel Charlotte
Sheraton Charlotte Airport Hotel Hotel Charlotte

Sheraton Charlotte Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 670 out of 1098 reviews" "
Rating 8 - Good. 249 out of 1098 reviews" "
Rating 6 - Okay. 89 out of 1098 reviews" "
Rating 4 - Poor. 46 out of 1098 reviews" "
Rating 2 - Terrible. 44 out of 1098 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints at all!
Stayed 1 night in Aug 2024

2/10 Terrible

Shana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alisa Patrice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beautiful
Stayed 2 nights in Aug 2024

10/10 Excellent

SHAWN

The bar & dinner area was great & also the pool area was unique! The bed was also super comfortable!!! I will definitely be back again & again!
Stayed 1 night in Aug 2024

4/10 Poor

Cynthia

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Will avoid in the future
Paid in advance for a king room but when we arrived we were told that they were out of kings. So what happened to the room that we had reserved? Mildew in the shower. Room 409. We were told park and ride was free but a fee of $50 showed up on our bill. Smoker area at the front door so overall it pretty gross
Stayed 1 night in Aug 2024

10/10 Excellent

dwayne

Stayed 1 night in Aug 2024

6/10 Okay

Kimberly

Business traveler, Traveled with family
Liked: Staff & service
The staff was friendly, but the property could use some modernization of furniture in room, fresh coat of paint, updated tv’s. Rooms could use a makeover.
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Options & Opinions
Overall, location was fantastic and the hotel was clean. It's obvious the hotel is not new though. There was previous water damage in the bathroom ceiling and the repair was handyman style at best. There are many areas to improve but I suspect these cosmetic repairs don't measure up to the hookworm the place likely requires. We didn't use the pool but it was intriguing with the indoor/ outdoor style. I imagine the place sees allot of travelers due to the surtout proximity. I would consider staying here again but would look at options first.
Stayed 2 nights in Aug 2024

10/10 Excellent

Javon

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Well
Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside was fine...
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed. Nice quiet room. I love the entrance area. Very open and beautiful. I would stay here again! Parking is super easy especially if you have a large truck/RV. Right off the highway, next to a gas station, so the location is perfect.
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was our first time at the Sheraton - Charlotte Douglas Airport. The staff were very helpful and professional - our room was clean and comfortable. I highly recommend it.
Stayed 2 nights in Aug 2024

6/10 Okay

isora

Traveled with family
Disliked: Amenities, property conditions & facilities
Need a huge remodeling project
Stayed 4 nights in Aug 2024

10/10 Excellent

Kathleen, Sparta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay while at the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made all the difference . From the driver to the front desk and restaurant team.
Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very close to the airport. Extremely clean and comfortable. The airport shuttle was also great and so convenient and easy!
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice for our unexpected stay
Check in was easy, friendly, and quick. The restaurant/bar area is nice. We opted for room service and it came fresh, hot and also fairly quick. Hotel room had a clean smell and look upon arrival, beds were also clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Allisse

Great shuttle to airport
Stayed 1 night in Aug 2024

10/10 Excellent

Ann, Laredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, nice pool and bar area in lobby. Airport shuttle service provided, which is very convenient!
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel with room facing the atrium and restaurant but clean, safe and perfect for a night. Staff were excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Camille

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

damien

Stayed 1 night in Aug 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024