Sheraton Charlotte Airport Hotel

3.5 star property

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Photo gallery for Sheraton Charlotte Airport Hotel

Lobby
Front of property
Premium bedding, down comforters, pillowtop beds, in-room safe
Meeting facility
Indoor pool, outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
3315 Scott Futrell Drive, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
    ‪6 min drive‬
  • Bank of America Stadium
    ‪7 min drive‬
  • Spectrum Center
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪5 min drive‬

Room options

Deluxe Room, 2 Double Beds

  • 266 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 266 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds

  • 266 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • 266 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

  • 266 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 266 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 266 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 266 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Charlotte Airport Hotel

Charlotte hotel with restaurant
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Charlotte Airport Hotel offers 222 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Sheraton Charlotte Airport Hotel provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities consist of a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 14000 square feet (1301 square meters) include conference space. This business-friendly hotel also offers a library, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sheraton Charlotte Airport Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and 11:00 AM.
Sheraton Charlotte Airport Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Uncovered self parking on site (USD 10 per day)
  • Extended parking on site (USD 50 per week)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1985
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Uncovered self parking fee: USD 10 per day
  • Extended parking fee: USD 50 per week
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Airport Hotel
Charlotte Airport Sheraton
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel
Sheraton Hotel Charlotte Airport
Charlotte Sheraton
Sheraton Charlotte
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel Hotel
Sheraton Charlotte Airport Hotel Charlotte
Sheraton Charlotte Airport Hotel Hotel Charlotte

Sheraton Charlotte Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1002 reviews
Rating 8 - Good. 199 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Stone

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little outdated, however it served its purpose. The staff was nice. It felt clean. I would stay again. The hotel also has a little bar/ restaurant so that is convenient.
Stayed 1 night in Jan 2025

8/10 Good

richard

Traveled with partner
Liked: Staff & service, amenities
Weve stayed here many times in the past. And it was outstanding. The staff is always great. And the service and food in there restaurant is great. The issue We ad on this visit was the room, we booked a king bed and recieved 2 uncomfortable double beds .The room looked like it hadent been up dated in 30 years. Just awful. Time to finda new hotel !!
Stayed 1 night in Jan 2025

10/10 Excellent

Swede

Liked: Cleanliness, staff & service, property conditions & facilities
Stay there a lot. Always good.
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Stayed 3 nights in Jan 2025

8/10 Good

Laurie

Stayed 1 night in Jan 2025

8/10 Good

Alicia

Liked: Staff & service
The expedia reservation did not afford me upgrade at the site and got a second floor room even as I asked for a higher level room.
Stayed 1 night in Jan 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my stay, I felt safe and the staff were nice
Stayed 7 nights in Dec 2024

10/10 Excellent

Theresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
easy to navigate
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Stayed 1 night in Jan 2025

6/10 Okay

Michael

Traveled with family
Run-down property that desperately needs some renovations. Peeling paint on ceilings, inadequate heating in common area and restaurant/bar. Rooms are OK for an airport hotel, clean and well equipped. Restaurant is sub-par, but at least it’s an option if you are stuck at the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Vicky

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed because of icy conditions and needed to take shuttle to airport. Very nice staff, clean and up yo date atmosphere. Highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

MANYA, valencia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overnight flight and needed to take the kids to the hotel to get some sleep and rest. We loved how close it was from the airport. Shuttle took us back to the airport following morning. Very clean and very friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness
Was good stay for quick overnight. Lobby was cold along with restaurant. Room temp was adjustable though so took dinner back to room. Some holes in carpet but overall was nice stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Roland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca, Forest

Stayed 1 night in Jan 2025

6/10 Okay

Sundae

Traveled with family
Close to airport
Stayed 1 night in Jan 2025

8/10 Good

Stevie

Stayed 1 night in Dec 2024

8/10 Good

Jessica

Traveled with family
Disliked: Staff & service, amenities
Clean, the hotel has older decor and furniture but overall clean
Stayed 1 night in Dec 2024

4/10 Poor

Rick

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024