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Sleep Inn Matthews - Charlotte

2.5 star property

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Free daily buffet breakfast
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
$82
includes taxes & fees
Feb 5 - Feb 6

Explore the area

View in a map
9900 Matthews Park Dr, Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Bowlero Matthews
    ‪4 min drive‬
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(18 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby
Quality Inn & Suites Matthews - Charlotte
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.7 out of 5, Good, 1,002 reviews
Quality Inn & Suites Matthews - Charlotte

About this property

Sleep Inn Matthews - Charlotte

Matthews hotel with free breakfast
This hotel features coffee/tea in a common area, a meeting room, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Sleep Inn Matthews - Charlotte offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Sleep Inn Matthews - Charlotte has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • In-room safe fee: USD 1.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Hotel Matthews
Sleep Inn Matthews
Sleep Inn Matthews-Charlotte Hotel
Sleep Inn Matthews-Charlotte
Matthews Sleep Inn
Sleep Inn Matthews Charlotte
Sleep Inn Matthews - Charlotte Hotel
Sleep Inn Matthews - Charlotte Matthews
Sleep Inn Matthews - Charlotte Hotel Matthews

Sleep Inn Matthews - Charlotte Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 326 out of 944 reviews
Rating 8 - Good. 274 out of 944 reviews
Rating 6 - Okay. 168 out of 944 reviews
Rating 4 - Poor. 94 out of 944 reviews
Rating 2 - Terrible. 82 out of 944 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

QuocHop

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for a family gathering and couldn’t have picked a better spot! The Sleep Inn motel’s location was excellent, with Sam’s Club, Costco, and plenty of restaurants nearby, making everything convenient. The price of our stay was consistent with other hotels in the area, which made it a fair value for what we needed. It wasn’t luxurious, but it served its purpose well for a short weekend. The room was clean and good shape—air conditioning/heater worked great—but the hallway could use some fresh paint and updated carpet. One issue we noticed was the thin walls; we could clearly hear conversations from the room next door, which made it hard to relax at times. The hotel front desk staffs were awesome and friendly.
Stayed 2 nights in Oct 2025

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Cleanliness, amenities
Roach Hotel! Stayed 1 night and I killed 3 roaches within 1 hour. I’m sure there were more but I could not wait to get out of there. One was crawling all over my breakfast that I sat on the nightstand for 10 seconds. I took the dead roaches to the front desk. The woman at the front desk was very nice and assured me that the manager would call me when he arrived at the hotel. That was Sunday and it is now Wednesday with no call.
Stayed 1 night in Oct 2025

2/10 Terrible

Diane

Traveled with family
Disliked: Cleanliness, staff & service, amenities
One of the worst hotels I’ve ever stayed in. So old and run down. Water takes forever to get warm. Towels and washcloths are poly cotton. WTH? Feels like washing and drying with plastic. No conditioner in the shower. Shampoo was crap. No body wash. Beds are hard and pillows are lumpy. Tv is older than I am. Really really bad.
Stayed 2 nights in Oct 2025

10/10 Excellent

ted

Stayed 4 nights in Oct 2025

2/10 Terrible

Joanna, Johns Creek

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was musty and had mold in some areas. Hallways smelled and carpet was very old and dirty. Beds were okay.
Stayed 2 nights in Oct 2025

10/10 Excellent

EUGENIU, Auburn

Liked: Cleanliness, staff & service, property conditions & facilities
Was very beautiful and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Steven, Merrick

Stayed 1 night in Sep 2025

4/10 Poor

ted

Stayed 1 night in Sep 2025

8/10 Good

Soumyadip

Traveled with family
Liked: Cleanliness, staff & service

N/A

Good except rude employee in the breakfast area.
Stayed 1 night in Sep 2025

10/10 Excellent

ted

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Sep 2025

6/10 Okay

Denna

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the most uncomfortable bed ever. AC was weak and couldnt keep the room cool. The floor was dirty with bits of trash like peanut shells.
Stayed 1 night in Sep 2025

4/10 Poor

jacinta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I originally booked a 6-night stay to relax and clear my mind, but the conditions were unacceptable, and I left after only 2 nights. People were openly smoking weed in the parking lot, the room had a roach, and the carpet had a terrible odor. I even had to wedge a chair against the door for safety during my stay. This experience was a complete waste of money. The reviews and photos online are misleading—nothing like reality. Definitely false advertising. I will never stay here again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Shawnda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Trish

Liked: Cleanliness, staff & service
Very nice staff, room was good. Shower took a bit to warm up.
Stayed 1 night in Aug 2025

10/10 Excellent

ted

Liked: Cleanliness, amenities
Nice place
Stayed 6 nights in Aug 2025

8/10 Good

Clayton

Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, was quite satisfied with the property and its amenities.
Stayed 4 nights in Aug 2025

4/10 Poor

Tonja

Liked: Cleanliness
I did not like that the property was falsely advertised. It was advertised as a whole house but it was a duplex with the picture taken at an angle that lead you to believe it was a house. The parking advertised was mainly up the street from the duplex. I let VRBO know but it has kept the same ad posted and my review was cut short that presented actual information about rental
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Stayed 1 night in Aug 2025

6/10 Okay

JRM

Stayed 3 nights in Aug 2025

2/10 Terrible

Shakuur

Disliked: Cleanliness, staff & service, property conditions & facilities
Roach infested and
Stayed 2 nights in Jul 2025

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice and comfortable. Workers are friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for the price. We needed a place to stay that allowed cats since we were having work done on our house for the weekend. Over all not a bad stay!
Stayed 2 nights in Aug 2025

6/10 Okay

Trinton

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

ted

Stayed 2 nights in Aug 2025