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Sleep Inn Matthews - Charlotte

2.5 star property

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Photo gallery for Sleep Inn Matthews - Charlotte

Pool
Free daily buffet breakfast
Lobby sitting area
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning
$82
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
9900 Matthews Park Dr, Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Sportsplex at Matthews
    ‪5 min drive‬
  • SouthPark Mall
    ‪18 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(17 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

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  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,017 reviews
Comfort Inn Matthews - Charlotte

About this property

Sleep Inn Matthews - Charlotte

Matthews hotel with free breakfast
This hotel features coffee/tea in a common area, a meeting room, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Sleep Inn Matthews - Charlotte offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Sleep Inn Matthews - Charlotte has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • In-room safe fee: USD 1.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Hotel Matthews
Sleep Inn Matthews
Sleep Inn Matthews-Charlotte Hotel
Sleep Inn Matthews-Charlotte
Matthews Sleep Inn
Sleep Inn Matthews Charlotte
Sleep Inn Matthews - Charlotte Hotel
Sleep Inn Matthews - Charlotte Matthews
Sleep Inn Matthews - Charlotte Hotel Matthews

Sleep Inn Matthews - Charlotte Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 304 out of 896 reviews
Rating 8 - Good. 267 out of 896 reviews
Rating 6 - Okay. 162 out of 896 reviews
Rating 4 - Poor. 89 out of 896 reviews
Rating 2 - Terrible. 74 out of 896 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Just okay

It was fine for what we were staying for. Not the cleanest. The pool was not open and no bar/restaurant. Close to a lot of shopping and food though!!
Stayed 3 nights in May 2025

10/10 Excellent

Thomas J

Stayed 1 night in May 2025

8/10 Good

john

Liked: Cleanliness
Stayed 2 nights in May 2025

4/10 Poor

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

Maybe another hotel next time

Location is good. Property and rooms outdated and furniture as well. No USB outlets in the room. Limited shampoo suply, you need to ask more. I think it is overpriced. Though, they pet-friendly.
Stayed 3 nights in May 2025

8/10 Good

Tammy

Stayed 1 night in May 2025

6/10 Okay

Maribel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need FRESH breakfast, everthing was good but the breakfast that looks old (reheated). Locatiin was clean but hotel has a little funny smell. But I will stay again.
Stayed 3 nights in May 2025

4/10 Poor

graham

Traveled with family
Disliked: Cleanliness, room comfort

Not good

Would not stay again
Stayed 3 nights in May 2025

10/10 Excellent

Hakeem

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was the best front desk was nice and friendly and had different food restaurants around and close by stores across the road just nice and quiet
Stayed 2 nights in May 2025

2/10 Terrible

Mykola

Stayed 1 night in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Angelo

Liked: Cleanliness
Stayed 10 nights in Apr 2025

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Cars stolen
Stayed 1 night in Apr 2025

8/10 Good

Neftali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

graham, Hilton Head Island

Bathroom is lacking.
Stayed 1 night in Apr 2025

8/10 Good

Lekeya

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property is near a major highway, surrounded by a lot of stores, food, and gas. Easy to get to near highway. In room is a little outdated compared to updated chains. Most staff looks very sad there.
Stayed 2 nights in Mar 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

The place had fleas and I was bitten multiple times.
Stayed 1 night in Feb 2025

4/10 Poor

Elizabeth

Disliked: Cleanliness, amenities
Very cold. Water from bathroom kept leaking. I also put the sign on door and my room still got cleaned while I was sleep
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good eats nearby
Stayed 2 nights in Mar 2025

4/10 Poor

Franny Pena de

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If you're planning book this hotel, think about it, property is not clean, smell bad, and it say breakfast included but is better if they say no breakfast.

2/10 Terrible

William

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Myriam

Disliked: Cleanliness, property conditions & facilities
No hot water. Very uncomfortable stay. Thank God it was only for one night..
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Stayed 1 night in Feb 2025

10/10 Excellent

Tina

Stayed 9 nights in Feb 2025

8/10 Good

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025