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Sleep Inn Matthews - Charlotte

2.5 star property

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Photo gallery for Sleep Inn Matthews - Charlotte

Pool
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily buffet breakfast
Lobby
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Laundry
$80
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
9900 Matthews Park Dr, Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Bowlero Matthews
    ‪4 min drive‬
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(17 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,071 reviews
Comfort Inn Matthews - Charlotte

About this property

Sleep Inn Matthews - Charlotte

Matthews hotel with free breakfast
This hotel features coffee/tea in a common area, a meeting room, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Sleep Inn Matthews - Charlotte offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Sleep Inn Matthews - Charlotte has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • In-room safe fee: USD 1.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Hotel Matthews
Sleep Inn Matthews
Sleep Inn Matthews-Charlotte Hotel
Sleep Inn Matthews-Charlotte
Matthews Sleep Inn
Sleep Inn Matthews Charlotte
Sleep Inn Matthews - Charlotte Hotel
Sleep Inn Matthews - Charlotte Matthews
Sleep Inn Matthews - Charlotte Hotel Matthews

Reviews

Sleep Inn Matthews - Charlotte Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 314 out of 923 reviews
Rating 8 - Good. 272 out of 923 reviews
Rating 6 - Okay. 165 out of 923 reviews
Rating 4 - Poor. 93 out of 923 reviews
Rating 2 - Terrible. 79 out of 923 reviews

Reviews

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice and comfortable. Workers are friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for the price. We needed a place to stay that allowed cats since we were having work done on our house for the weekend. Over all not a bad stay!
Stayed 2 nights in Aug 2025

6/10 Okay

Trinton

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

ted

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Will stay here again soon
Stayed 1 night in Aug 2025

8/10 Good

Arthenia, Poquoson

Liked: Cleanliness, staff & service, property conditions & facilities
Bed in the room needs upgrade. Mattress terrible
Stayed 1 night in Aug 2025

10/10 Excellent

ted

Liked: Amenities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

ted

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very proffesional
Stayed 1 night in Jul 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

ted

Stayed 5 nights in Jun 2025

10/10 Excellent

ted

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere
Stayed 5 nights in Jun 2025

4/10 Poor

jessica

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Pool not open dirty room
Stayed 2 nights in Jul 2025

10/10 Excellent

Corinne, St Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Overall the stay was very satisfactory. The hospitality, the comfort and cleanliness.
Stayed 5 nights in Jun 2025

2/10 Terrible

Cindy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There were multiple roaches. When one was found in
Stayed 3 nights in Jul 2025

4/10 Poor

douglas

Traveled with family
Disliked: Amenities, property conditions & facilities
Good price and location
Stayed 2 nights in Jun 2025

6/10 Okay

Gloria

Stayed 2 nights in Jun 2025

10/10 Excellent

John Patrick

Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Stayed 1 night in Jul 2025

6/10 Okay

Lacey

Stayed 1 night in Jun 2025

8/10 Good

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

It was good. The hotel room needs to renovate their rooms. Bit it was clean and the staff was professional. I recommend family to stay there.
Stayed 2 nights in Jul 2025

4/10 Poor

Jonathan

Stayed 1 night in Jul 2025

10/10 Excellent

John Patrick

Liked: Cleanliness, amenities, property conditions & facilities
I have to commend the staff at Sleep Inn. They were very courteous and responsive. The evening desk clerk, Jose was very helpful and courteous. The housekeeping and maintenance was very attentive and helpful as well. For instance upon arrival I noticed one of the lights wasn't working so I mentioned it to one the housekeeping staff and in less than 15 minutes the maintenance staff and resolved the problem quickly. Please convey my gratitude to the hardworking staff at Sleep Inn. Thank you.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas J

Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a pretty safe, quiet and comfortable place to stay. Not to mention affordable and within my budget. Overall, it was a pleasant place to spend a couple of nights in.
Stayed 4 nights in Jun 2025