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Sleep Inn University Place

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sleep Inn University Place

Seasonal outdoor pool
Exterior
Desk, laptop workspace, iron/ironing board, rollaway beds
Lobby
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Breakfast included
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
8525 N Tryon St, Charlotte, NC, 28262
  • Atrium Health University City
    13 min walk
  • Shoppes at University Place
    13 min walk
  • University of North Carolina at Charlotte
    16 min walk
  • Concord, NC (USA-Concord Regional)
    10 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

Sleep Inn University Place

Hotel in University City
This hotel features a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and express check-out are onsite.
Sleep Inn University Place offers 120 accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Sleep Inn University Place has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00 (subject to availability)
  • In-room safe fee: USD 1.61 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Hotel University Place
Sleep Inn University Place
Charlotte Sleep Inn
Sleep Inn Charlotte
Sleep Inn University Place Hotel Charlotte
Sleep Inn University Place Hotel
Sleep University Charlotte
Sleep Inn University Place Hotel
Sleep Inn University Place Charlotte
Sleep Inn University Place Hotel Charlotte

Sleep Inn University Place Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 332 out of 1037 reviews" "
Rating 8 - Good. 373 out of 1037 reviews" "
Rating 6 - Okay. 168 out of 1037 reviews" "
Rating 4 - Poor. 85 out of 1037 reviews" "
Rating 2 - Terrible. 79 out of 1037 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

comfort

Disliked: Staff & service
I did like climbing the stair case. A lift would have helped us
Stayed 3 nights in Aug 2024

6/10 Okay

Robert

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not too great
This particular room I would not have stayed in if it hadn't been after 11 at night and we had just drove over 8 hours. The fridge and microwave in the room did not work, the sheets had cigarette burns in them but seemed clean. Overall cleanliness was not great. Would have been expected for a 60.00 a night room but not for paying over 100.00. also noisy neighbors and very noisy outdoor noise. Not the most pleasant evening for resting
Stayed 1 night in Aug 2024

10/10 Excellent

Khori

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was terrible, little more than toast and water. Unwilling to store bags when I had an appointment which led to me having to cancel the appointment. Late checkout for a few of $50 gets you half an hour max, hardly a late checkout!
Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lady at Front Desk was very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tessa

Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

FREDERICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

A Carey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely awful! On arrival our bathroom door didn’t function at all- had to get the manager off her smoke break with eyes rolling from outside and she really wasn’t concerned. Finally door was fixed by the time we got back from our concert room is just sad looking multiple cracks and repairs attempted in the ceiling. Sheets smell like someone has been smoking in the room. Just awful stay. I usually stay at the sleep inn in concord mills and somehow booked this one on accident and it’s night and day different I was so embarrassed to have brought my friends here. Won’t be back EVER
Stayed 1 night in Jul 2024

6/10 Okay

Michele

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities
There seemed to be shady stuff going -
Stayed 1 night in Jul 2024

2/10 Terrible

DIANA

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

kisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Jul 2024

4/10 Poor

Stephen

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff are excellent. The maintenance guy works his butt off trying to keep an outdated property from totally falling apart. Their "hot breakfast" is a waffle maker, a toaster, and Jimmy Dean sandwiches in a microwave. They don't have a backup thermal coffee pot, so whenever it runs out they have to brew another one while everyone waits. The entire property is in severe need of updating. It needs new carpets and mattresses. The corners of ceilings have cobwebs. There are numerous places where paint is flaking or has fallen off. The drop ceilings are pathetic. It looks to me like the employees aren't being given the resources, human or equipment-wise, to provide even an average experience. And that is too bad, because EVERY SINGLE EMPLOYEE was polite, hard working and tried their best to give excellent service with the limited tools ownership has given them. Sadly, this has been a chainwide trend over the last few years. This chain has deteriorated horrendously in the last eight years. In 2020, the industry excuse was "COVID." In 2021, it was "nobody wants to work." In this particular chain, they have run out of excuses. I think I'm going to put Sleep Inn to "sleep" on my roster of hotels for awhile.
Stayed 1 night in Jul 2024

8/10 Good

Robert

Stayed 1 night in Jul 2024

6/10 Okay

JOSE J

Traveled with family
Disliked: Staff & service
Sheets were wet, asked for new sheets, never arrived.
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Stayed 2 nights in Jul 2024

10/10 Excellent

Sara

Liked: Staff & service, room comfort
Easy & clean
Stay was fine. Check-in was ok. Room was clean. Breakfast was good.
Stayed 1 night in Jul 2024

2/10 Terrible

Tahisha

Stayed 1 night in Jul 2024

2/10 Terrible

Maicolcardona

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Charlita

Traveled with family
Liked: Staff & service, property conditions & facilities
The hotel is in a very good area as far as dining and shopping. The only issue I had was that there was a $50 cash deposit that I was unaware of until I checked in. Usually when paying with a credit card, that charge is added. So for anyone booking with them, just know that this charge has to be paid in cash and will be returned to you once you check out as long as your room meets the criteria.
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024