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Sonesta ES Suites Charlotte Arrowood

3.0 star property

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Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
Full-size fridge, microwave, stovetop, dishwasher
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Seasonal outdoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym
  • Pet friendly
  • Laundry

Explore the area

Map
7925 Forest Pine Drive, Charlotte, NC, 28273
  • Carowinds Theme Park
    ‪6 min drive‬
  • Charlotte Premium Outlets
    ‪7 min drive‬
  • Quail Hollow Club
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible, Multiple View

  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Accessible, Multiple View (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Double Beds, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Multiple View (Hearing)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Multiple View (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible, Multiple View (Hearing)

  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, Multiple Beds, Multiple View

  • Sleeps 7
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

Full-size fridge, microwave, stovetop, dishwasher

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite, 1 King Bed, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Studio Suite, 1 King Bed, Multiple View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 King Bed, Multiple View

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, Multiple Beds, Multiple View

  • Sleeps 5
  • 2 King Beds

View all photos for Superior Suite, 2 Double Beds, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 2 Double Beds, Multiple View

  • Sleeps 5
  • 2 Double Beds

Similar properties

Lobby

Hyatt Place Charlotte/Arrowood

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.7 out of 5, Good, (1015)
$96 nightly
The price is $96 total
includes taxes & fees
Hyatt Place Charlotte/Arrowood

About this property

Sonesta ES Suites Charlotte Arrowood

3-star hotel in Arrowood
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Sonesta ES Suites Charlotte Arrowood features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Onsite self parking is complimentary.

Sonesta ES Suites Charlotte Arrowood has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Sonesta ES Suites Charlotte Arrowood Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 346 out of 1008 reviews
Rating 8 - Good. 201 out of 1008 reviews
Rating 6 - Okay. 158 out of 1008 reviews
Rating 4 - Poor. 138 out of 1008 reviews
Rating 2 - Terrible. 165 out of 1008 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karee

Traveled with group
Liked: Staff & service, room comfort

Cleanliness

The hotel room was decent but the bathroom had long hair all around it so it questioned its cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Kelsey

Traveled with partner
Liked: Staff & service, amenities
Stayed here on our way to the Florida keys for one night only, just passing through. Staff was friendly and check in was easy. We were able to easily DoorDash dinner up to our room with no problems. Decently comfy bed. Overall not a bad stay for one night.
Stayed 1 night in Feb 2025

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Sonesta suites charlotte N,C

My stay was loud people knocking on wall all night children running up and down hall all night housekeeping knocking on door at 2:43am giving us a plunger the water n shower was very poor very low hot water toilets didnt flush like they should
Stayed 2 nights in Feb 2025

10/10 Excellent

Sophia Lurain

Liked: Cleanliness, staff & service
I loved everything
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place to stay love the kitchen inside the room.
Stayed 4 nights in Feb 2025

8/10 Good

henry

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Nice rooms
Stayed 3 nights in Feb 2025

8/10 Good

Renee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finding Sonesta was a pleasant surprise. The room was spacious and clean. All of the staff is friendly and helpful. Breakfast was very good.
Stayed 1 night in Feb 2025

4/10 Poor

Reshard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Cornelius M

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised with our find. The only thing that disturbed us was the very loud noise coming from the furnace located in our room which made us have a very uncomfortable night. This must be the one that feeds the whole place. The rest of the things were very wonderful and, the place was very clean with very wonderful girls at the reception. We would definitely come again. We highly recommend it 👍
Stayed 1 night in Feb 2025

6/10 Okay

Netra

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

I enjoyed because I had already paid online lol.

The more flamboyant front desk agent was the rudest, I called to see if there was an ATM machine he said “no” when I was about to ask can you take cash for deposit he hung up on me. Went to my bank that was 15 mins away just to find out I couldn’t pay with cash. What and unconvinced if 30 mins I didn’t need to do after driving 1 hr 30 mins to get there. Next day switched rooms asked for the same room. The first room I had was great the second room wasn not so great. J was also told that you guys don’t do complimentary upgrades
Stayed 1 night in Feb 2025

10/10 Excellent

Dylan

Stayed 1 night in Feb 2025

4/10 Poor

Charlise, North augusta

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me just start off saying the clerk was very rude and not nice. I drove 4 hours and got to the hotel around 3:20 check in is at 4. I was trying to call before I got close but no one was answering the phone. I walked into the hotel like I said the clerk was not nice at all she didn’t greet me or nothing so I asked her can I check in early so was like no you have to wait until 4 mind you it’s was around 3:20 so never gave me a reason why I couldn’t check in early. I ended up finding another hotel because the lobby area was not clean.
Stayed 1 night in Feb 2025

4/10 Poor

Gradon

Disliked: Property conditions & facilities
Well we didnt have a great experience because the neighbor was loud and the walls were thin. Also they kept the hallways extremely cold dont know what that was about. And lastly the water heater must have been messed up. We would get warm water for a minute then cold.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort

Don’t Stay

The breakfast was subpar, I wouldnt consider it a breakfast at all. I found multiple bugs in the hotel room. Walks were horribly painted/repaired to cover holes. Bathtub plug was broken, someone’s shirt was left in the safe. Genuinely a disgusting experience never again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The bed is amazing. I like how I am able to cook my dinner every night instead of eating out. The staff is friendly and knowledgeable. Would recommend this place to anyone, it’s a great stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Stayed 1 night in Feb 2025

2/10 Terrible

Quenda

Disliked: Cleanliness, staff & service, property conditions & facilities
My beds had big look like blood spots on where we had to sleep i took pictures as proof.
Stayed 1 night in Feb 2025

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Tyler

Stayed 1 night in Feb 2025

10/10 Excellent

Dedra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the fact that the room was accommodating for my family and I. I love space and we receive just that. Just be carefully while booking because I didn't see that I had to pay a additional 150 deposit fee as soon as I got the to hotel. Overall it was 10 out 10
Stayed 1 night in Feb 2025

10/10 Excellent

Johnét

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff clean room and amazing experience
Stayed 1 night in Feb 2025

10/10 Excellent

YELAINE

Traveled with family
It was good.
Stayed 1 night in Feb 2025

2/10 Terrible

Daniel, Little Falls

Disliked: Cleanliness, staff & service, property conditions & facilities
When you train your employees, you should train them not to give out rooms that are already taken. They did this twice to me last night. Both rooms I went to have people in them. It was horrifying! I would like a refund.
Stayed 1 night in Feb 2025

6/10 Okay

Simont

Disliked: Amenities
Great hotel for a night's stay
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025