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Sonesta ES Suites Charlotte Arrowood

3.0 star property

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Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
Full-size fridge, microwave, stovetop, dishwasher
Seasonal outdoor pool
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym
  • Pet friendly
  • Laundry

Explore the area

Map
7925 Forest Pine Drive, Charlotte, NC, 28273
  • Carowinds Theme Park
    ‪6 min drive‬
  • Charlotte Premium Outlets
    ‪7 min drive‬
  • Quail Hollow Club
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, Multiple Beds, Accessible, Multiple View

  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Accessible, Multiple View (Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, Multiple Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Double Beds, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Double Beds, Accessible, Multiple View (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Multiple View (Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, Multiple Beds, Accessible, Multiple View (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Suite, Multiple Beds, Multiple View

  • Sleeps 7
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible, Multiple View (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite, 1 King Bed, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Studio Suite, 1 King Bed, Multiple View

7.8 out of 10
Good
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Suite, 1 King Bed, Multiple View

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Suite, Multiple Beds, Multiple View

7.6 out of 10
Good
(5 reviews)
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Suite, 2 Double Beds, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Suite, 2 Double Beds, Multiple View

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 5
  • 2 Double Beds

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About this property

Sonesta ES Suites Charlotte Arrowood

3-star hotel in Arrowood
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Sonesta ES Suites Charlotte Arrowood features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Onsite self parking is complimentary.

Sonesta ES Suites Charlotte Arrowood has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Sonesta ES Suites Charlotte Arrowood Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 344 out of 1004 reviews
Rating 8 - Good. 200 out of 1004 reviews
Rating 6 - Okay. 159 out of 1004 reviews
Rating 4 - Poor. 136 out of 1004 reviews
Rating 2 - Terrible. 165 out of 1004 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

jeff

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights asked for towels and was told to bring to desk and exchange for more. Clerk wears headphones and very detached from check in
Stayed 3 nights in Mar 2025

4/10 Poor

Terry-Ann

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Nia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Attractive environment-terrible front desk service

The place was really nice. The room was missing several things like a remote control, chairs and a trashcan for the common area. They did bring a remote control and a trashcan. And there was only one high back chair for the table when there should have been two gut a party of 4. This morning, when I went to inquire about extending for another night, the front desk agent was very unpleasant and not welcoming at all! Imagine first thing in the morning and that is the energy that you’re getting! As we were discussing the fees she took a whole other customer and discontinued our conversation. I of course, made sure to continue the conversation, but it was very blatant and so off putting I chose to not stay there another night! Sonesta ES Suites,CLT, please get your front desk workers trained properly to be able to deal with all shades of people. I’m a light skin, black woman and it was giving She had a problem with my skin color and she was a dark skin, black woman. Unacceptable won’t be there again!
Stayed 1 night in Mar 2025

2/10 Terrible

Tina

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

David

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Spacious rooms, decent breakfast. The room we were in had a smell that we could not rid it of (fried food) and we could not get housekeeping to answer to help us get it deodorized. The kitchen chairbacks were grimy as were the cabinet doors. The shower curtains hang into the tub and sit in the water while you're showering. The beds were clean and comfortable.
Stayed 1 night in Mar 2025

4/10 Poor

Sandra

Traveled with family
Disliked: Staff & service, property conditions & facilities
The suite appliances were not working properly, had to switch room. Then the bedroom TV didn't have the power cord to the TV, we had a party of 3, they gave us 2 towels and was hesitating in giving us a 3rd. The breakfast was horrific... Not a good exeperince.
Stayed 1 night in Mar 2025

4/10 Poor

Kiyonte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Myshalik

Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Julissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that there was stovetop, delicious breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Dec 2024

10/10 Excellent

Ronnie, Fredericksburg And

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Mar 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

8/10 Good

Gernola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely book again!

My stay was great! Location was quiet. It was conveniently located. Lots of stores and restaurants nearby.
Stayed 1 night in Mar 2025

2/10 Terrible

Netra

Business traveler
Liked: Room comfort
Disliked: Staff & service

Fire that associate make your property better

Front desk agents make the stay terrible. Specifically the one in the front who I guess wears purple everyday she wouldn’t tell me her name. Thanks Ms. Mary for listening to my concerns and doing what you could for me.
Stayed 1 night in Mar 2025

6/10 Okay

Kiran

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property location was appealing. Property premises esp. the elevators were smelling. Parking lot was filled with weed smell Breakfast was technically non-existent at 8 am and there were no refills. Will not go back to this property.
Stayed 2 nights in Mar 2025

8/10 Good

Ashley

Stayed 3 nights in Mar 2025

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 5 nights in Mar 2025

2/10 Terrible

Mary A

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The online pictures are very deceiving. The hotel is very rundown. My room smelled like pee. The carpet was disgusting. The plumbing noise was very annoying. When people in other rooms used the toilet or shower, the noise of the water going through the pipes felt like it was in my room. I won’t be back and don’t recommend.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mark Anthony

Stayed 2 nights in Mar 2025

8/10 Good

alanna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was super clean! Syaff were great! Breakfast could have been a little better! Overall will return!
Stayed 1 night in Mar 2025

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

shontae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Latonya

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025