SpringHill Suites Charlotte Airport Lake Pointe

2.5 star property

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Photo gallery for SpringHill Suites Charlotte Airport Lake Pointe

Iron/ironing board, free WiFi, bed sheets
Property amenity
Reception
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Laundry

Explore the area

Map
2223 CASCADE POINTE BOULEVARD, Charlotte, NC, 28208
  • Billy Graham Library
    ‪4 min drive‬
  • Spectrum Center
    ‪8 min drive‬
  • Charlotte Douglas Airport Overlook
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪7 min drive‬

Room options

Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

SpringHill Suites Charlotte Airport Lake Pointe

Charlotte hotel with bar/lounge
Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. Housekeeping is available on request.
SpringHill Suites Charlotte Airport Lake Pointe offers 126 accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
SpringHill Suites Charlotte Airport Lake Pointe features an outdoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This Charlotte hotel also offers gift shops/newsstands, coffee/tea in a common area, and laundry facilities. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge).

SpringHill Suites Charlotte Airport Lake Pointe is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Springhill Suites BY Marriott Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel
SpringHill Suites by Marriott Charlotte Airport South
SpringHill Suites Charlotte Airport Lake Pointe Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel Charlotte

SpringHill Suites Charlotte Airport Lake Pointe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 300 out of 387 reviews
Rating 8 - Good. 53 out of 387 reviews
Rating 6 - Okay. 16 out of 387 reviews
Rating 4 - Poor. 11 out of 387 reviews
Rating 2 - Terrible. 7 out of 387 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Stayed 1 night in Nov 2024

8/10 Good

J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction next door. Staff was unavailable when I first arrived to checkin.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Joseph, Grimes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. A lot of construction occurring around the property. Unsure where the smell of raw sewage was comming from, but the smell was terrible the night i stayed. Staff was friendly. Could use more dining options in the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wondeful
Stayed 2 nights in Dec 2024

10/10 Excellent

Marilyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the rooms were clean and spacious. My room had a walk-in closet and a huge bathroom.
Stayed 6 nights in Dec 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel! No real issues or complaints. Definitely would recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2024

8/10 Good

Blake

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Charging for parking in the hotels parking lot was crazy wrong, you pd for reservations to stay that should be good enough, to me that is not a far deal for guest. Unless you were paying a hard to watch cars 24-7. Then there should be a hard house with cameras on cars.
Stayed 1 night in Dec 2024

10/10 Excellent

angel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Stayed 1 night in Sep 2024

10/10 Excellent

ABIMELEC

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to come with family.
Stayed 3 nights in Nov 2024

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free automobile parking would enhance an excellent stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The best hotel i have stayed in this year. Comfortable beds, large walk in closet, exceptionally clean, hot breakfast bar with fresh fruits/ muffins and attentive staff. If in Charlotte, NC highly recommend this hotel.
Stayed 3 nights in Nov 2024

4/10 Poor

Robert, columbus

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
You pay good money to stay in a nice hotel and you have to pay $11 to park. Really? Its not like there is no parking. And then there is a god awful smell outside, lile raw sewage. We could not sot outside and enjoy the wonderful weather.
Stayed 1 night in Nov 2024

4/10 Poor

Lisa

Liked: Cleanliness, property conditions & facilities
There was a musty moldy smell every time the air conditioner ran. When you used hot water in the shower the pipes rattled so loud you thought they were going to break. Commented at the front desk at check out and they didn’t seem to care. This looked like a fairly new hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

YARIMAR PEREZ

Stayed 2 nights in Oct 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

NIKEVA

Liked: Cleanliness, amenities, property conditions & facilities
The property was amazing for my overnight stay in Charlotte the staff was amazing .
Stayed 1 night in Nov 2024

10/10 Excellent

Chance

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in process was quick and efficient. Same for check out.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

LING

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
attendant was polite and treated me very nice.
Stayed 1 night in Oct 2024