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SpringHill Suites Charlotte Airport Lake Pointe

2.5 star property

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Photo gallery for SpringHill Suites Charlotte Airport Lake Pointe

Iron/ironing board, free WiFi, bed sheets
Exterior
Property amenity
Lobby
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Free airport shuttle
  • Pool
  • Breakfast included
  • Laundry

Explore the area

Map
2223 CASCADE POINTE BOULEVARD, Charlotte, NC, 28208
  • Billy Graham Library
    ‪4 min drive‬
  • Charlotte Regional Farmers Market
    ‪4 min drive‬
  • United States Citizenship and Immigration Services office
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Tub)

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Hearing Accessible)

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Charlotte Airport Lake Pointe

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.7 out of 5, Exceptional, (1008)
The price is $118
per night
$136 total
includes taxes & fees
Mar 9 - Mar 10
Hampton Inn & Suites Charlotte Airport Lake Pointe

About this property

SpringHill Suites Charlotte Airport Lake Pointe

Charlotte hotel close to Billy Graham Library
Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. Housekeeping is available on request.
SpringHill Suites Charlotte Airport Lake Pointe offers 126 accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
SpringHill Suites Charlotte Airport Lake Pointe features an outdoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This Charlotte hotel also offers gift shops/newsstands, coffee/tea in a common area, and laundry facilities. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge).

SpringHill Suites Charlotte Airport Lake Pointe is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Springhill Suites BY Marriott Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel
SpringHill Suites by Marriott Charlotte Airport South
SpringHill Suites Charlotte Airport Lake Pointe Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel Charlotte

SpringHill Suites Charlotte Airport Lake Pointe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 291 out of 374 reviews
Rating 8 - Good. 49 out of 374 reviews
Rating 6 - Okay. 16 out of 374 reviews
Rating 4 - Poor. 11 out of 374 reviews
Rating 2 - Terrible. 7 out of 374 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The best hotel i have stayed in this year. Comfortable beds, large walk in closet, exceptionally clean, hot breakfast bar with fresh fruits/ muffins and attentive staff. If in Charlotte, NC highly recommend this hotel.
Stayed 3 nights in Nov 2024

4/10 Poor

Robert, columbus

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
You pay good money to stay in a nice hotel and you have to pay $11 to park. Really? Its not like there is no parking. And then there is a god awful smell outside, lile raw sewage. We could not sot outside and enjoy the wonderful weather.
Stayed 1 night in Nov 2024

4/10 Poor

Lisa

Liked: Cleanliness, property conditions & facilities
There was a musty moldy smell every time the air conditioner ran. When you used hot water in the shower the pipes rattled so loud you thought they were going to break. Commented at the front desk at check out and they didn’t seem to care. This looked like a fairly new hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

YARIMAR PEREZ

Stayed 2 nights in Oct 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

NIKEVA

Liked: Cleanliness, amenities, property conditions & facilities
The property was amazing for my overnight stay in Charlotte the staff was amazing .
Stayed 1 night in Nov 2024

10/10 Excellent

Chance

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in process was quick and efficient. Same for check out.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

LING

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
attendant was polite and treated me very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Nathaly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa, Evans

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Business traveler
Liked: Property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Donald

Stayed 2 nights in Sep 2024

10/10 Excellent

Shawnna

Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leaving this review to show my gratitude to the staff for being able to check me in and give me someplace to stay during the recent aftermath of hurricane Helene. Even though power had not been restored (and was not restored during the one night I was there), the staff, who were obviously tired, were in good spirits, welcomed me, and provided me with safe, secure accommodation until I left for the airport the next morning. Thank you for all that you did!
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charlotte
It was very nice. The manager specifically was very accommodating. He knew that I was there for my father’s funeral and he was more than kind and understanding.
Stayed 1 night in Sep 2024

8/10 Good

Mariah

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs a little bit of maintenance with the plumbing but overall the stay was nice. The shower head in my room was broken and DJ was very helpful fast with moving me into another room!
Stayed 1 night in Sep 2024

10/10 Excellent

Olajumoke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious clean and nice. Very relaxing. Breakfast was also very good and hotel staff were very nice. Definately going to book this hotel again if in the area.
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Stayed 1 night in Aug 2024

10/10 Excellent

Ellis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Good service. Good location.
Stayed 1 night in Sep 2024