SpringHill Suites Charlotte Airport Lake Pointe

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites Charlotte Airport Lake Pointe

Iron/ironing board, free WiFi, bed sheets
Property amenity
Outdoor pool
Lobby
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Free airport shuttle
  • Pool
  • Breakfast included
  • Laundry

Explore the area

Map
2223 CASCADE POINTE BOULEVARD, Charlotte, NC, 28208
  • Billy Graham Library
    4 min drive
  • Bank of America Stadium
    7 min drive
  • United States Citizenship and Immigration Services office
    8 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    7 min drive

Room options

Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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About this property

SpringHill Suites Charlotte Airport Lake Pointe

Charlotte hotel with bar/lounge
Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. Housekeeping is available on request.
SpringHill Suites Charlotte Airport Lake Pointe offers 126 accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
SpringHill Suites Charlotte Airport Lake Pointe features an outdoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This Charlotte hotel also offers gift shops/newsstands, coffee/tea in a common area, and laundry facilities. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge).

SpringHill Suites Charlotte Airport Lake Pointe is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Springhill Suites BY Marriott Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel
SpringHill Suites by Marriott Charlotte Airport South
SpringHill Suites Charlotte Airport Lake Pointe Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel Charlotte

SpringHill Suites Charlotte Airport Lake Pointe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 263 out of 341 reviews" "
Rating 8 - Good. 48 out of 341 reviews" "
Rating 6 - Okay. 13 out of 341 reviews" "
Rating 4 - Poor. 10 out of 341 reviews" "
Rating 2 - Terrible. 7 out of 341 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mariah

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs a little bit of maintenance with the plumbing but overall the stay was nice. The shower head in my room was broken and DJ was very helpful fast with moving me into another room!
Stayed 1 night in Sep 2024

10/10 Excellent

Olajumoke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious clean and nice. Very relaxing. Breakfast was also very good and hotel staff were very nice. Definately going to book this hotel again if in the area.
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Stayed 1 night in Aug 2024

10/10 Excellent

Ellis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Good service. Good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Antonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very up to date staff were very helpful and friendly. Not a fan of breakfast options not too kid friendly but weren’t bad. Room was extremely clean only thing that upset me was the giant roach bear third floor elevator and yes he was alive and wasn’t removed for a while
Stayed 4 nights in Aug 2024

10/10 Excellent

Tovannai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very polite and professional. The area is very quiet and appears safe. The shuttle service is very convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Staff
Stayed 2 nights in Aug 2024

8/10 Good

Genesys

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Kiarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent ! Front desk was very professional and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We need a quick meal and it was getting late. The front desk staff person made a great recommendation. It was reasonable priced and great food.
Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel, Southampton

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night, but found this to be a really nice property. Updated, clean, comfortable rooms, plus free breakfast. Special shoutout to Jasmine (front desk) for going above and beyond twice to help me. She is the best!!!
Stayed 1 night in Aug 2024

6/10 Okay

Karl

Liked: Cleanliness
Beautiful new hotel. Room lousy~~AC wouldn’t cycle off, they tried rebooting twice with no luck. We finally had to shut it off as air was blowing directly on bed. Put items in fridge only to discover hours later it wasn’t even plugged in. Control switch for temp was missing. Whatever they clean the bathroom floor with, it was dangerously slippery Said they could do nothing because we didn’t book directly with them. The hotel airport shuttle/lady driver was excellent. It’s too bad this new hotel has such badly maintained rooms. Feel we should receive some discount on this expensive room
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property. Nice, clean rooms. Personally liked the layout of the rooms. No complaints here.
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
I was stuck in Charlotte due to an awful airline experience and the terrific front desk person helped me with a toothbrush and deodorant. It was so kind because it was after midnight and I had no luggage. Great place!
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Stayed 1 night in Jul 2024

10/10 Excellent

MacKenzie

Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the most pristine hotels we’ve stayed at lately and we travel a lot! Quiet, easy check in, Mercedes Benz shuttles to and from airport were clean and spacious.
Stayed 1 night in Jul 2024

10/10 Excellent

Lydia

Place was clean; modern and spacious. A little cold but not bad at all.
Stayed 1 night in Jul 2024