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SpringHill Suites Charlotte Airport Lake Pointe

2.5 star property

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Photo gallery for SpringHill Suites Charlotte Airport Lake Pointe

Iron/ironing board, free WiFi, bed sheets
Exterior
Reception
Lobby
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Laundry

Explore the area

Map
2223 CASCADE POINTE BOULEVARD, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Billy Graham Library
    ‪1 min drive‬
  • Bank of America Stadium
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Tub)

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Hearing Accessible)

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Similar properties

Seasonal outdoor pool, open 9:00 AM to 10:00 PM, sun loungers

Hampton Inn & Suites Charlotte Airport Lake Pointe

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.7 out of 5, Exceptional, (1001)
$151 nightly
The price is $151 total
includes taxes & fees
Hampton Inn & Suites Charlotte Airport Lake Pointe

About this property

SpringHill Suites Charlotte Airport Lake Pointe

Charlotte hotel with bar/lounge
Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. Housekeeping is available on request.
SpringHill Suites Charlotte Airport Lake Pointe offers 126 accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
SpringHill Suites Charlotte Airport Lake Pointe features an outdoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This Charlotte hotel also offers gift shops/newsstands, coffee/tea in a common area, and laundry facilities. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge).

SpringHill Suites Charlotte Airport Lake Pointe is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Springhill Suites BY Marriott Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel
SpringHill Suites by Marriott Charlotte Airport South
SpringHill Suites Charlotte Airport Lake Pointe Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel Charlotte

SpringHill Suites Charlotte Airport Lake Pointe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 316 out of 407 reviews
Rating 8 - Good. 55 out of 407 reviews
Rating 6 - Okay. 18 out of 407 reviews
Rating 4 - Poor. 11 out of 407 reviews
Rating 2 - Terrible. 7 out of 407 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were lovely
Stayed 1 night in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quite and close to the airport
Stayed 1 night in Feb 2025

10/10 Excellent

Joselyne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got more than what I expected. The room was beautiful and clean, the staff was very attentive, breakfast was really good and everything is a 10-15 minute drive.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vanessa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great- staff was super friendly and the rooms were clean and modern but still cozy. Didn’t get a chance to try breakfast!
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and nice very quiet and peaceful felt like I was at home
Stayed 2 nights in Feb 2025

10/10 Excellent

Jane A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

randi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Feb 2025

10/10 Excellent

Javar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SpringHill suites was amazing! Everyone was so friendly and accommodating. The room was clean and comfy! Definitely will stay there again!
Stayed 1 night in Feb 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Well lit!
Stayed 1 night in Oct 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Crystal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Being close to the airport and having transportation to and from the airport.
Stayed 3 nights in Jan 2025

10/10 Excellent

Louis

Stayed 1 night in Jan 2025

10/10 Excellent

Latronda

Liked: Property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Veey nice
Stayed 1 night in Jan 2025

10/10 Excellent

Joyce, Clemmons

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel
Stayed 1 night in Jan 2025

6/10 Okay

Brenda

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Had issues with room, broken door handle, shower not working ect. Front desk staff was not very responsive, we booked a handicapped room, when we finally got a new room it was not handicapped accessible,
Stayed 1 night in Jan 2025

8/10 Good

Jon

Stayed 1 night in Jan 2025

4/10 Poor

Frederik, Lathrop

Traveled with family and small children, Traveled with family
Disliked: Staff & service
Extremely rude and unprofessional staff. When my family and I arrived, the receptionist was lying down on the lobby sofa and yelled at us, “What you want”? Later she started yelling at us and making loud, strange moaning noises. What sort of hotel allows paid staff to behave like this at their establishment and treat paying customers this way?
Stayed 1 night in Dec 2024

6/10 Okay

Eileen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk clerk was not very friendly at all and borderline rude. Other than that, everything was good.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick New Year trip

Very nice place. Staff was very friendly and helpful. Will definitely use this hotel when visiting Charlotte.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025