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SpringHill Suites by Marriott Charlotte Ballantyne

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Ballantyne

In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
12325 Johnston Rd, Charlotte, NC, 28277
  • Carolina Place
    ‪7 min drive‬
  • Quail Hollow Club
    ‪10 min drive‬
  • Carowinds Theme Park
    ‪18 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds, Non Smoking

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Double Bed

  • 603 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (1005)
The price is $134
per night
$154 total
includes taxes & fees
Apr 8 - Apr 9
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

About this property

SpringHill Suites by Marriott Charlotte Ballantyne

3-star hotel in Ballantyne
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Ballantyne offers 164 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SpringHill Suites by Marriott Charlotte Ballantyne features an indoor pool and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and 3 meeting rooms. Event facilities measuring 3392 square feet (315 square meters) include conference space. This Charlotte hotel also offers gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site, along with a car charging station.

SpringHill Suites by Marriott Charlotte Ballantyne is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 3,392 square feet of conference space
  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ballantyne Marriott
Marriott Ballantyne
Marriott SpringHill Suites Ballantyne
SpringHill Suites Ballantyne
SpringHill Suites Marriott Ballantyne Hotel Charlotte Area
SpringHill Suites Marriott Charlotte Ballantyne Area
SpringHill Suites Marriott Charlotte Ballantyne Area Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Area
SpringHill Suites by Marriott Charlotte Ballantyne Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Charlotte

SpringHill Suites by Marriott Charlotte Ballantyne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 882 reviews
Rating 8 - Good. 205 out of 882 reviews
Rating 6 - Okay. 52 out of 882 reviews
Rating 4 - Poor. 31 out of 882 reviews
Rating 2 - Terrible. 23 out of 882 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
A quality hotel situated in a safe environment with good amenities.
Stayed 1 night in Nov 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only State 1 night but was perfect clean and comfortable, for sure these hotel will be my first option next time to stay 👍
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
My family enjoyed our time here. Kudos for the staff for trying to keep up with everything during the busy holiday season!
Stayed 3 nights in Nov 2024

10/10 Excellent

Adayshae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Sheha

Stayed 1 night in Oct 2024

8/10 Good

Sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Schevetta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Oct 2024

2/10 Terrible

Jessica

Stayed 1 night in Sep 2024

10/10 Excellent

Geovonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jaali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean property
Stayed 1 night in Oct 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Getaway
This is the second time I have stayed at this property. I highly recommend this hotel. The dtaff was very professional and friendly. The room was spacious and clean. There are plenty of restaurants and shopping in the area. Overall I give this property a 10.
Stayed 2 nights in Oct 2024

6/10 Okay

Jazmine

Disliked: Staff & service
Maids never came 1 time during the stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great! Nice spacious room and clean. Only downfall was the 12:30 am wake up of ridiculous teens roaming the halls and doing too much. Not the hotels fault though…parenting fail.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad place Fridge is compacted to operate
Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good thank you
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here. The staff was great and helpful. We had a wonderful stay. Will definitely be back
Stayed 1 night in Sep 2024

10/10 Excellent

Chakeitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome! Our trip was last minute and the booking got booked wrong and the guy Xavier at the desk was able to book it for another night for me! The rooms and amenities were very neat and clean!
Stayed 1 night in Sep 2024

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Cameron

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed with nice seating area for watching tv
Stayed 1 night in Sep 2024