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SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

View from property
Buffet
Down comforters, pillowtop beds, desk, laptop workspace
Down comforters, pillowtop beds, desk, laptop workspace
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
$124
includes taxes & fees
Nov 20 - Nov 21

Explore the area

View in a map
7811 Gateway Ln, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, Charlotte Motor Speedway
    ‪4 min drive‬
  • Airport, Concord, NC (USA-Concord Regional)
    ‪4 min drive‬

Room options

View all photos for Studio, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Mobility Accessible, Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed (Hearing Accessible)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Hearing Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

3-star Concord hotel close to Great Wolf Lodge Water Park
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Concord Mills Spdwy offers 95 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Concord hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered. Event facilities measuring 872 square feet (81 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy is a smoke-free property.

Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 872 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Charlotte Concord Mills Spdwy
SpringHill Suites Marriott Charlotte Spdwy Aparthotel
SpringHill Suites Marriott Charlotte Spdwy
SpringHill Suites riott Charl

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 1006 reviews
Rating 8 - Good. 259 out of 1006 reviews
Rating 6 - Okay. 106 out of 1006 reviews
Rating 4 - Poor. 50 out of 1006 reviews
Rating 2 - Terrible. 43 out of 1006 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Aug 2025

10/10 Excellent

Jonah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6 Stars!

Stayed 2 nights in Jun 2025

10/10 Excellent

Tina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled to NC for a family reunion and stayed in this hotel and truly enjoyed myself.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool
Stayed 1 night in Aug 2025

8/10 Good

Kristy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were awakened one night during our stay by the loudest noise possible at 3:24 in the am. It was incessant and was so loud that the hardware in the bathrooms were shaking. We called down to the front desk who did come in our room and look around only to tell us that they could definitely see why we were concerned but simply left and never returned. A short while later, the sound stopped but we lost a good half an hour sleep that night and still have no explanation as to what the jackhammering sound was.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

DAVID, Doraville

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

6/10 Okay

cathie

Traveled with family
Liked: Cleanliness, staff & service
The breakfast were just "ok".and the hotel gets alot of road noise due to location.Also the shower in our room was hard to use,the water was difficult to regulate the temp.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lesli

Clean and pleasant
Stayed 1 night in Jul 2025

2/10 Terrible

Patrice

Disliked: Staff & service
Front desk clerk was rude and unprofessional
Stayed 1 night in Jul 2025

4/10 Poor

BRIAN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were very worn down, old tv , running toliet, bed broken in middle so veey hard fo sleep, no garbage bags or pick up... pool was awful
Stayed 3 nights in Jul 2025

6/10 Okay

Fitzroy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Your young staff at the desk has not good business Etiquette. One of our friends was given a key card to a room that was Is occupied someone could of gotten hurt with that mistake. I will not be going back to that hotel
Stayed 3 nights in Jul 2025

6/10 Okay

Dillon

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Nelson

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Slacking in areas

Customer service at the front desk, was great! They were super sweet and very kind! My only complaints were that the room was not as clean as it could be and the hallway on the second floor was extremely humid and the ice maker was very loud. AC also needed work done as it did not stay on the whole time even when the fan was turned on. Overall I would stay here again if needed.
Stayed 2 nights in Jul 2025

6/10 Okay

Jin Young

Stayed 1 night in Jul 2025

10/10 Excellent

Debra

Stayed 1 night in Jul 2025

8/10 Good

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frequent Traveler

Everything was good, the breakfast, cleanliness of the room, etc. The pool itself could have been cleaner.
Stayed 1 night in Jul 2025

10/10 Excellent

Debra Swindler

Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Clinton

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025