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SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

View from property
Buffet
Down comforters, pillowtop beds, desk, laptop workspace
Reception
Down comforters, pillowtop beds, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$114
includes taxes & fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
7811 Gateway Ln, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, SEA LIFE Charlotte-Concord Aquarium
    ‪3 min drive‬
  • Airport, Concord, NC (USA-Concord Regional)
    ‪4 min drive‬

Room options

View all photos for Studio, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Mobility Accessible, Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed (Hearing Accessible)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Hearing Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

3-star Concord hotel close to Great Wolf Lodge Water Park
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Concord Mills Spdwy offers 95 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Concord hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered. Event facilities measuring 872 square feet (81 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy is a smoke-free property.

Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 872 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Charlotte Concord Mills Spdwy
SpringHill Suites Marriott Charlotte Spdwy Aparthotel
SpringHill Suites Marriott Charlotte Spdwy
SpringHill Suites riott Charl

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1000 reviews
Rating 8 - Good. 255 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jarrin

Traveled with family
Liked: Staff & service
The area has plenty of dinning options, with several that're within walking distance.
Stayed 2 nights in Jul 2025

8/10 Good

Mikeia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility! The staff was nice.
Stayed 1 night in Sep 2025

8/10 Good

Sabrina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Shelly, Maxwell

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very out dated. My room smelled heavy of urine. I bought an air freshener. Wall paper peeling. Water cut off in middle of shower.
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities
Shower was broken. No way to keep the entire bathroom floor from getting wet. Handicapped shower had no seat which is normally installed. My wife who is handicapped opted to not take a shower as the situation was highly dangerous.
Stayed 1 night in Sep 2025

8/10 Good

Ernest

Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service
Stayed 1 night in Sep 2025

2/10 Terrible

Jon

Stayed 1 night in Aug 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all excellent! The check in process was so easy and the person who handled that was so nice and helpful! Very friendly!! Every staff that I encountered were super friendly!
Stayed 2 nights in Aug 2025

6/10 Okay

Terrance

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Damp smelly room

The room I had didn’t have a good air conditioning unit it so it was a little warm in my room. The lack of air also made the room have a damp smell which was not pleasant.
Stayed 1 night in Aug 2025

6/10 Okay

Asheley

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel seemed to be up to par but the one thing I did not like was the sheets. They had an odd smell even after changing the fitted sheet.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sophia

Stayed 2 nights in Aug 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Overall it was a decent stay. It was quiet although there were children there for a tournament. The room air quality was very stuffy and doesn’t do well with someone with allergies or asthma.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Roberta J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Tyhiem

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

6/10 Okay

Johanna

Liked: Staff & service
We had to switch rooms at 10:00 PM because our shower was not working. I would have thought we would have been offered a discount of somesort
Stayed 1 night in Aug 2025