SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

View from property
Indoor pool
Down comforters, pillowtop beds, desk, laptop workspace
Down comforters, pillowtop beds, desk, laptop workspace
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
7811 Gateway Ln, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪15 min walk‬
  • Concord Mills
    ‪17 min walk‬
  • Hendrick Motorsports Complex
    ‪4 min drive‬
  • Concord, NC (USA-Concord Regional)
    ‪5 min drive‬

Room options

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

Studio, 2 Queen Beds

  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Hearing Accessible)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

Studio, 1 King Bed

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds (Hearing Accessible)

  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

3-star Concord hotel close to Great Wolf Lodge Water Park
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Concord Mills Spdwy offers 95 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature down comforters. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Concord hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
SpringHill Suites by Marriott Charlotte Concord Mills Spdwy features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 872 square feet (81 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy is a smoke-free property.

Guests are offered a complimentary full breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 872 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Charlotte Concord Mills Spdwy
SpringHill Suites Marriott Charlotte Spdwy Aparthotel
SpringHill Suites Marriott Charlotte Spdwy
SpringHill Suites riott Charl

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1002 reviews
Rating 8 - Good. 281 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kelly

Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Everything good
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Stayed 2 nights in Oct 2024

10/10 Excellent

Pedro

Stayed 3 nights in Oct 2024

2/10 Terrible

Mark

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
My room reeked of marijuana from the bathroom vent from the neighbor. Nothing was done to eradicate the issue.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jong Chul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pedro

Stayed 4 nights in Oct 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the speedway and easy to get around from the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew Jon

Traveled with family
Liked: Cleanliness, staff & service
Great location, close to everything. Only problem is the pool was not heated.
Stayed 3 nights in Oct 2024

6/10 Okay

John

Stayed 1 night in Oct 2024

8/10 Good

Tamla

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good. Quick stay. A little loud by the highway.
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Stayed 1 night in Oct 2024

4/10 Poor

James

Traveled with family
Liked: Staff & service
No TV in couch sitting area (I paid extra for this string room), shower door stuck badly and would not open or close. Dining room ran out of coffee early, ran out of plates, eggs,creamer, milk halfway through dining hours. Staff were very pleasant, but I won't be staying at Springhill again.
Stayed 2 nights in Oct 2024

6/10 Okay

John, Davie

Liked: Cleanliness, staff & service, property conditions & facilities
There should be fresh coffee available before 6:30A. Room coffee is terrible.
Stayed 2 nights in Oct 2024

6/10 Okay

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this property for the indoor pool but it wasn’t made clear that the pool wasn’t heated! My kiddos could barely stand the temperature of the pool.
Stayed 1 night in Oct 2024

10/10 Excellent

Viviana

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indoor pool is not heated
Indoor pool was freezing cold. Nobody could swim. The reason I got the room was for the indoor pool for my grandson. He was so upset and disappointed. Don’t advertise an indoor pool without saying it’s not heated. Very disappointed.
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

JOHNNY, JEFFERSON CITY

Liked: Cleanliness, staff & service, property conditions & facilities
its good
Stayed 3 nights in Sep 2024

10/10 Excellent

Chrissie, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent. The location is premium if you want to go shopping or attending an event at the pavilion or Charlotte Motor Speedway. Lots of food options to walk to. Even though the hotel is amongst many others in that area, it still seemed secluded and off to itself. Will definitely be staying again if attending future events.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Drue

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024