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SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

View from property
Down comforters, pillowtop beds, desk, laptop workspace
Reception
Buffet
Indoor pool

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
7811 Gateway Ln, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Concord Mills
    ‪12 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Concord, NC (USA-Concord Regional)
    ‪4 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Mobility Accessible, Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed (Hearing Accessible)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

8.2 out of 10
Very good
(16 reviews)
  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Hearing Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

3-star Concord hotel close to Great Wolf Lodge Water Park
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Concord Mills Spdwy offers 95 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature down comforters. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Concord hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
SpringHill Suites by Marriott Charlotte Concord Mills Spdwy features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 872 square feet (81 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy is a smoke-free property.

Guests are offered a complimentary full breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 872 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Charlotte Concord Mills Spdwy
SpringHill Suites Marriott Charlotte Spdwy Aparthotel
SpringHill Suites Marriott Charlotte Spdwy
SpringHill Suites riott Charl

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1003 reviews
Rating 8 - Good. 273 out of 1003 reviews
Rating 6 - Okay. 103 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jonnique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

malinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quite and you was close to just about any restaurant that a person could want
Stayed 4 nights in Apr 2025

8/10 Good

Crystal

Stayed 2 nights in Apr 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

kevin

Stayed 1 night in Apr 2025

10/10 Excellent

Dalva

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amaz.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dalva

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was phenomenal.
Stayed 2 nights in Apr 2025

6/10 Okay

Tayler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Menno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean but a little small

The hotel is 5 minutes away from Charlotte motor speedway which was convenient for us. There’s a lot of restaurants around. The hotel is very nice and clean. The only thing we didn’t like is that the suites are on the small side and only one chest of drawers with two drawers to put stuff away. It was 3 of us and the room felt crowded. The sofa bed was comfortable for our son to sleep in since it becomes like a small twin bed. The breakfast was the same every day but good. We were at the top level and the shower had good pressure. The bed was very comfy. The girl on the front desk was super helpful and kind. I wish I would’ve asked her name. Overall experience was good.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eltina, Oak Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much chemical in pool. Could barely swim it was so strong.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, breakfast okay. I didn't like that there was no safe in room for valuables. Front desk staff had great mannerisms, and pleasant.
Stayed 3 nights in Apr 2025

6/10 Okay

PHILIP, IRMO

Liked: Staff & service
Disliked: Cleanliness
Kind of a dud. Used washrag left in the shower. Dated interior. Nice staff at front desk. Very friendly people but an old feel to the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Chyanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT STAY

Desk lady was great. Clean place and quiet. Literally the most comfortable bed I’ve ever had in a hotel! Will most definitely recommend and visit again myself over the summer.
Stayed 1 night in Mar 2025

8/10 Good

Gary

Stayed 2 nights in Mar 2025

10/10 Excellent

SARA M

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, has a nice size pool and room. I would book a room again
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Pretty good

Stayed 2 nights in Mar 2025

8/10 Good

Trisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the property was literally a walk away from Texas Roadhouse and the rooms were clean; however, the indoor pool need some renovation. It wasn’t ventilated properly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aurelio

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be staying there next trip thru.
Stayed 2 nights in Mar 2025

4/10 Poor

Ella

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The photos are misleading. The hotel is very dated. The ceiling in the pool area is moldy. The pull out bed in our room had crumbs on it and was not made up. The hotel location was adjacent to a major highway and was very loud in the room. Breakfast was not good. There was no fresh fruit, yogurt and the juice machine was broken with no alternative drink options provided other than milk, tea or coffee. I asked about other options and was directed to the drinks available for purchase. We expected more from this hotel as it was a more expensive option and a part of the Marriott chain.
Stayed 1 night in Mar 2025

8/10 Good

YUXIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a comfort place for family.
Stayed 1 night in Mar 2025

8/10 Good

TONY

Liked: Property conditions & facilities
Very clean
Stayed 1 night in Mar 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely liked everything about my recent stay. Staff were extremely nice and helpful. I will def chose to stay here again if ever in that area.
Stayed 2 nights in Mar 2025

10/10 Excellent

zoraya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Liked: Staff & service
Stayed 2 nights in Feb 2025