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SpringHill Suites by Marriott Charlotte Southwest

3.0 star property

Choose dates to view prices

Photo gallery for SpringHill Suites by Marriott Charlotte Southwest

Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Lobby lounge
Pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Pet friendly

Explore the area

Map
3950 Arco Corporate Drive, Charlotte, NC, 28273
  • Charlotte Premium Outlets
    ‪2 min drive‬
  • Carowinds Theme Park
    ‪8 min drive‬
  • Billy Graham Library
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing Accessible)

55-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed (Hearing Accessible)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

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The price is $152 total
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About this property

SpringHill Suites by Marriott Charlotte Southwest

3-star Charlotte hotel close to Charlotte Premium Outlets
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Southwest offers 124 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 431 square feet (40 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a picnic area. Onsite parking is available (surcharge), along with a car charging station.

SpringHill Suites by Marriott Charlotte Southwest is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
SpringHill Suites by Marriott Charlotte Southwest has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 3.87 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Charlotte Southwest
Hotel SpringHill Suites by Marriott Charlotte Southwest
SpringHill Suites by Marriott Charlotte Southwest Charlotte
SpringHill Suites Marriott Charlotte Southwest Hotel
SpringHill Suites Marriott Hotel
SpringHill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Hotel
Springhill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Charlotte

SpringHill Suites by Marriott Charlotte Southwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 472 out of 702 reviews
Rating 8 - Good. 124 out of 702 reviews
Rating 6 - Okay. 46 out of 702 reviews
Rating 4 - Poor. 27 out of 702 reviews
Rating 2 - Terrible. 33 out of 702 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacquelyn

Stayed 2 nights in Feb 2025

10/10 Excellent

Justin

Stayed 2 nights in Feb 2025

8/10 Good

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are smaller than pictured on website
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 experience. The king suite was perfect!! Staff was great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher J

Stayed 1 night in Feb 2025

8/10 Good

Dionne, District Heights

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved thw view of thw Airplanes coming in for a landing
Stayed 2 nights in Feb 2025

10/10 Excellent

CYNTHIA

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms were clean but dated. The upholstery needs to be cleaned and the walls need spackling and painting.
Stayed 1 night in Feb 2025

6/10 Okay

Catherine

Traveled with family
Good hotel
Stayed 1 night in Feb 2025

8/10 Good

Ramona

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Feb 2025

10/10 Excellent

Grysel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Hillary

Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking charge

Nice one night stay, plenty of staff. They did charge for parking and never asked if I had a car
Stayed 1 night in Jan 2025

10/10 Excellent

Javen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Robert, Martinsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Vaughn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about the property, but didn't like not knowing about paying for parking.
Stayed 1 night in Jan 2025

4/10 Poor

Chanel

Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable.
Stayed 1 night in Dec 2024

2/10 Terrible

Nicholas

Stayed 1 night in Jan 2025

10/10 Excellent

Nikolay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine except $ parking.
Stayed 1 night in Jan 2025

8/10 Good

Kahssia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Ebony

Traveled with family
Disliked: Amenities, property conditions & facilities
When I first got there, the front desk person was amazing! She was kind and patient. However, the property needs to be maintained. On the elevator, there was broken tile that you could easily trip over, the shower head was barely in the wall and the bathroom door was physically coming off the wall. The bathroom door locked from the inside and I called front desk. I needed to get my soap out the bathroom to check out. After about 20-30 minutes after I called, I went down to the front desk for help because no one showed up, I was given a screwdriver to open the door and was told it happens often due to the doors design. Typically, Marriott’s have a pretty decent breakfast, not here. All you got was paper thin bacon and pre made omelets not made with real eggs. The yogurts were spoiled and the juice machine was broken. Is a great location if you’re going to Carowinds but I probably wouldn’t stay there again.
Stayed 1 night in Dec 2024