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SpringHill Suites Charlotte City Center

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SpringHill Suites Charlotte City Center

Banquet hall
Banquet hall
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
311 East 5th Street, Charlotte, NC, 28202
  • Blumenthal Performing Arts Center
    ‪5 min walk‬
  • Bank of America Corporate Center
    ‪6 min walk‬
  • Queen City Quarter
    ‪6 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

32-inch Smart TV with satellite channels, TV, Netflix

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Living area | 32-inch Smart TV with satellite channels, TV, Netflix

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Living area | 32-inch Smart TV with satellite channels, TV, Netflix

Studio, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

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Exterior

HYATT house Charlotte/Center City

Pool
Breakfast included
Pet friendly
Free WiFi
4.3 out of 5, Excellent, (1199)
The price is $243
per night
$280 total
includes taxes & fees
Jan 25 - Jan 26
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About this property

SpringHill Suites Charlotte City Center

Hotel in Uptown Charlotte
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite. Housekeeping is available on request.
SpringHill Suites Charlotte City Center offers 195 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 4090 square feet (380 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite parking is available (surcharge).

SpringHill Suites Charlotte City Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Uptown Bar - This bar serves light fare only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Uptown Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,090 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1002 reviews" "
Rating 8 - Good. 189 out of 1002 reviews" "
Rating 6 - Okay. 61 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 36 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall experience was great, The property was nice and the room was spacious. We have a homeless Crisis. But it needs to be at least one security available around the property My wife was nervous to go to the car to retrieve something because there were homeless people blocking the entrance to the elevator and Staring at her. Other than that, our experience was amazing
Stayed 2 nights in Oct 2024

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super close to bars and restaurants. My only complaint about the hotel was the bathroom. It’s just poorly designed and there were some cracks in the ceiling. Also, when I arrived, there was a tiny black hair on one of my pillows and then another long black hair on a clean towel. I didn’t notify guest services but still a little grossed out.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Enjoyed a one night stay. Convenience of walkability to the Spectrum Center is why I chose the SpringHill Suites. We walked to the concert & d didnt have to worry about getting back out in the traffic. The Spectrum Center is literally right across the street from the hotel. The room was very clean & the bed was quite comfortable. Free breakfast was very good with lots of hot & cold choices. My husband & I had planned to try the bar on the property but unfortunately after the concert we were too late to catch it open. We plan to give it a try on our next stay. $42 for valet parking but for convenience, I guess that was ok. We were very happy with our stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Hasonia

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

4/10 Poor

TheRessa

Stayed 1 night in Sep 2024

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed just one night for a football game. Everything from checkin to checkout was very smooth. Great room and overall excellent amenities and service. Thanks so much!
Stayed 1 night in Sep 2024

10/10 Excellent

MARK

Stayed 1 night in Aug 2024

10/10 Excellent

Zuhairah H

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is ridiculous
Stayed 2 nights in Sep 2024

6/10 Okay

Sharon

Traveled with group
Stayed 2 nights in Sep 2024

8/10 Good

Tamaya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking charge is outrageous. If you drive there it's $40 per night. How else was I suppose to get to the hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

MARK

Stayed 1 night in Sep 2024

8/10 Good

James

Traveled with partner
Liked: Staff & service
The cost of parking was outrageous, but not included in the stay. The shower was awful. The staff was pretty cool and the breakfast was better than usual. The rates were high because of an event in town and this is one of the lesser expensive places so I guess it made sense but I'm an old guy and I guess I'm used to a little better for the amount of money that we paid for one night.
Stayed 1 night in Sep 2024

10/10 Excellent

Celines

Stayed 1 night in Sep 2024

10/10 Excellent

Lisha

Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shala

Stayed 1 night in Aug 2024

10/10 Excellent

Fly

Stayed 1 night in Sep 2024

6/10 Okay

Kei

Stayed 4 nights in Apr 2024

10/10 Excellent

andrea

Liked: Amenities
Everything was clean. People are very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nalla

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very demure very classy very peaceful 😌
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the room, it exceeded my expectations for a hotel of this "star level". Everything was in very good condition and it was roomy and comfortable. It had all the core amenities, microwave, fridge, walk-in shower, etc. If I was going to nit pick, the couch (which was a pull out) could have been comfier; and had more lighting around it (it was hard to read on it). And the bed had built-in nightstands on either side, but only power built into one side. Continental breakfast was standard fare. While you can park in an adjacent parking garage on you own (which actually cost more), the hotel only offers valet parking. Which was fine until the morning of our departure where we had to wait over 30 minutes for our car.
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, beautiful rooms.
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Room needs TLC
Hotel was nice, good amenities, great location. Room need quite a bit of TLC...ripped wallpaper, missing tile in bathroom, soap/shampoo dispenser not attached to wall, laminate damaged at frig/mic cabinet, desktop chipped and scarred.
Stayed 2 nights in Aug 2024