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Staybridge Suites Charlotte Ballantyne, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Staybridge Suites Charlotte Ballantyne, an IHG Hotel

Indoor pool, open 8 AM to 10 PM, sun loungers
Exterior
Point of interest
Property amenity
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Kitchen

Explore the area

Map
15735 Brixham Hill Avenue, Charlotte, NC, 28277
  • The Amp Ballantyne
    ‪8 min walk‬
  • Ballantyne Country Club
    ‪2 min drive‬
  • CSA OrthoCarolina Sportsplex
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen

  • 753 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Kitchen

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

  • 506 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, Kitchen

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, Kitchen

  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 506 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Kitchen

  • 506 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

  • 753 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen

  • 753 sq ft
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

  • 506 sq ft
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Drury Inn & Suites Charlotte Arrowood

Pool
Hot Tub
Breakfast included
Pet friendly
4.8 out of 5, Exceptional, (1438)
The price is $120
per night
$138 total
includes taxes & fees
Jan 25 - Jan 26
Drury Inn & Suites Charlotte Arrowood

About this property

Staybridge Suites Charlotte Ballantyne, an IHG Hotel

3-star hotel in Ballantyne
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area. Limited housekeeping is available.
Staybridge Suites Charlotte Ballantyne, an IHG Hotel offers 118 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Staybridge Suites Charlotte Ballantyne, an IHG Hotel provides a spa tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Staybridge Suites Charlotte Ballantyne, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM. A complimentary manager's reception is offered on select days.

Languages

Arabic, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 2 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf
  • Golf carts
  • Indoor pool
  • Shopping
  • Spa tub

Family friendly

  • Children's games
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Charlotte Ballantyne Hotel
Staybridge Suites Charlotte Ballantyne
Staybridge Suites Charlotte Ballantyne an IHG Hotel
Staybridge Suites Charlotte Ballantyne, an IHG Hotel Hotel
Staybridge Suites Charlotte Ballantyne, an IHG Hotel Charlotte

Staybridge Suites Charlotte Ballantyne, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 879 reviews" "
Rating 8 - Good. 187 out of 879 reviews" "
Rating 6 - Okay. 83 out of 879 reviews" "
Rating 4 - Poor. 38 out of 879 reviews" "
Rating 2 - Terrible. 43 out of 879 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Stayed 1 night in Oct 2024

4/10 Poor

Bri

Stayed 1 night in Sep 2024

8/10 Good

Stanley

Stayed 1 night in Oct 2024

10/10 Excellent

TRICIA, S BURLINGTON

Stayed 2 nights in Sep 2024

8/10 Good

Zena-Lee

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Sep 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice facility. My only negative comment has nothing to do with the staff or hotel - the hotel is pet friendly and that's OK, but when those four legged furry friends start barking at each other in the front lobby, dining area or at guests who are simply passing by, the owners should take them outside.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Zena-Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was very good. The staff is awesome, friendly, and very knowledgeable. The rooms are comfortable enough. During my nearly 2 week stay I had to change rooms due to the sewer scent from the restroom and the one bed restroom located in the bedroom itself. It made it inconvenient because anytime you want to use the facility you have to wake up your roommate. The two bed was much more comfortable. The only complaint is the musty smell which I feel happens from the high turnover of the rooms. It is on a fantastic location though, the staff is fantastic, plus there’s free socials Mon-Wed so you get to enjoy a drink and some light food. Would definitely recommend. Just pack some febreze with you.
Stayed 9 nights in Sep 2024

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was amazing over all. The room was clean and neat. The whole property was well maintained. Breakfast options were good as well
Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

6/10 Okay

MaryBeth

Liked: Cleanliness, staff & service
This was listed as having sound proof rooms but definitely not the case. Air vents dirty. Black out curtains need repair.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rodney

Stayed 1 night in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
My stay here was ok…honestly no complaints about the hotel itself. My only complaint is that the $50 hold they put on my card was never returned, even after my bank released it on their end.
Stayed 1 night in Sep 2024

10/10 Excellent

TRICIA, S BURLINGTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best room layout of any hotel. Space to work, play, sleep....
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary J.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a 1bedroom suite, the space & size of the room was great along with the very comfortable king size bed. Check-in was crazy because I had prepaid & they wanted me to fill out a credit card authorization form when my friend arrive before me. I stay at Staybridge everytime I come to Charlotte so I was a little surprise about the check-in which has never happened before. They acted as if my reservation wasn't even in the system when it actually was, then another worker walked up looked in the system & everything was fine. Judgement of people was terrible.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Brianna

Stayed 1 night in Sep 2024

8/10 Good

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not perfect, but great!
We've stayed here before and we love this hotel. The location is great, the guest service is great, the rooms are always comfortable and clean (with the exception of occasionally finding strands of hair in the bathroom), and the breakfast is a hit or miss. I'd definitely recommend this hotel. Overall it's a nice hotel and on the "miss" mornings, there's a First Watch within walking distance for you to grab breakfast there. Overall 8/10. Will definitely be returning!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Eileen

Stayed 2 nights in Aug 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly people
Stayed 1 night in Sep 2024