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Staybridge Suites Charlotte Ballantyne by IHG

3.0 star property

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Photo gallery for Staybridge Suites Charlotte Ballantyne by IHG

Indoor pool, open 8 AM to 10 PM, sun loungers
Full-size fridge, microwave, stovetop, dishwasher
Children's play area - outdoor
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Gym
$114
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
15735 Brixham Hill Avenue, Charlotte, NC, 28277
  • Place, Reclining Bulls Statue
    ‪6 min walk‬
  • Place, The Amp Ballantyne
    ‪6 min walk‬
  • Place, Ballantyne Country Club
    ‪17 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Kitchen

8.4 out of 10
Very good
(8 reviews)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(29 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Kitchen

8.4 out of 10
Very good
(29 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Kitchen

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

  • 506 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

8.4 out of 10
Very good
(7 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(24 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Kitchen

7.6 out of 10
Good
(9 reviews)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About this property

Staybridge Suites Charlotte Ballantyne by IHG

3-star hotel in Ballantyne
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Limited housekeeping is available.
Staybridge Suites Charlotte Ballantyne by IHG offers 118 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Staybridge Suites Charlotte Ballantyne by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Staybridge Suites Charlotte Ballantyne by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 2 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf
  • Golf carts
  • Indoor pool
  • Shopping

Family friendly

  • Children's games
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Charlotte Ballantyne Hotel
Staybridge Suites Charlotte Ballantyne
Staybridge Suites Charlotte Ballantyne by IHG Hotel
Staybridge Suites Charlotte Ballantyne an IHG Hotel
Staybridge Suites Charlotte Ballantyne by IHG Charlotte
Staybridge Suites Charlotte Ballantyne by IHG Hotel Charlotte

Reviews

Staybridge Suites Charlotte Ballantyne by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 603 out of 1014 reviews
Rating 8 - Good. 220 out of 1014 reviews
Rating 6 - Okay. 96 out of 1014 reviews
Rating 4 - Poor. 43 out of 1014 reviews
Rating 2 - Terrible. 52 out of 1014 reviews

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the stay it was quite relaxing

The stay was amazing, other than a very overwhelming odor of marijuana almost everywhere in the hotel, no matter what time we left our room. The buffet breakfast was great as well, though the pool was a little too cold for us which is totally fine & we spent most of the time in the hot tub. We would stay again.
Stayed 4 nights in Aug 2025

8/10 Good

Derrien

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Aug 2025

6/10 Okay

Teresa

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
When we arrived, there were a few ants around in th kitchen counters, and living area, we mentioned at the front desk, and they did spray.?And the tub had a slow drain while showering.
Stayed 1 night in Aug 2025

10/10 Excellent

Paisley

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the suite room with the kitchen
Stayed 2 nights in Aug 2025

10/10 Excellent

Emily

Traveled with family

Great place to stay

Very clean and comfortable room.
Stayed 1 night in Aug 2025

10/10 Excellent

JaLynn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ethan

Liked: Staff & service, property conditions & facilities, room comfort

Very Functional!

Perfectly pleasant and spacious room, worked well to do remote work in for a portion of my day. Also a very convenient location for those looking to attend an event at The Amp Ballantyne.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Lakevia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious for our big family. All rooms comes with a sofa bed and kitchen. The kitchen had all appliances and utensils needed. We enjoyed the pool even though it was cold and the hot tub was perfect temp. The work out room had everything you need for a good experience. At night you could sit in the court yard and grill, play bean bag toss or simply enjoy the waterfall. Safe was very professional and friendly. The breakfast every morning was amazing due to it being buffet style. Great hotel and will definitely stay again.
Stayed 2 nights in Aug 2025

4/10 Poor

Shirley

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They came to clean our room but only made one bed, left dirty, used towels in the bathroom and did not remove dirty dishes. There was a bench outside our window and was awakened by a lady playing very loud music at 8 in the morning, followed by a man having a very loud conversation on his phone, followed by the lady with the very loud music returning. I had to call the front desk twice and text them once about the disturbances. Not sure why housekeeping came by the morning of checkout. They should have a list of who is checking out and when as not to disturb them. This Hotel has great potential, but needs more training of staff and probably need to remove the benches as I suggested to front
Stayed 2 nights in Aug 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, property conditions & facilities
It was lovely, as usual. Staff was friendly and accommodating
Stayed 1 night in Aug 2025

10/10 Excellent

Tiaira

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it will be back
Stayed 1 night in Aug 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities
The pool and hot tub was a definite perk but the hand rails were broken and was not safe for those using it. The rooms were roomy and the front desk agents were fabulous.
Stayed 1 night in Aug 2025

8/10 Good

Prayalini

Stayed 2 nights in Aug 2025

10/10 Excellent

marcella

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
exceeded expectations
Stayed 1 night in Aug 2025

10/10 Excellent

Aida

Stayed 4 nights in Jul 2025

8/10 Good

eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reall nice

Everything was relaxing and enjoyable.
Stayed 2 nights in Aug 2025

10/10 Excellent

CHRISTOPHER, fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for large families or travel groups
Stayed 3 nights in Jul 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Aja

Liked: Cleanliness
Stayed 3 nights in Jul 2025

2/10 Terrible

cornelia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a comfortable stay

This is not for the staff at all. I was greeted with a smile and kindness at the front desk so the staff was great! Check in process was easy and fairly straightforward with no issues. When I got to my room the smell instantly hits you in the face and it smelled horrible. The carpet was extremely dirty and smelled of disgust. It was so dirty so disgusting my kids didn’t want to go to sleep in the bed but when they did they just played their clothes down and slept on top of that and we checked out first thing in the morning. We didn’t want to wait for the late checkout we left at 5am instead. Again this isn’t a negative review on the staff because they were amazing but if I could make a suggestion it would definitely help to make sure that rooms could use a deep cleaning and touch up the rooms better.
Stayed 1 night in Jul 2025

10/10 Excellent

Kydeesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alicia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suites are nice! The establishment overall was nice, down to the staff at check in/check out. I recommend staying here if you are looking for a home away from home :)
Stayed 2 nights in Jul 2025

6/10 Okay

Marquisha

Stayed 1 night in Jul 2025