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Staybridge Suites Charlotte Ballantyne by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Staybridge Suites Charlotte Ballantyne by IHG

Indoor pool, open 8 AM to 10 PM, sun loungers
Property amenity
Point of interest
Full-size fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

Map
15735 Brixham Hill Avenue, Charlotte, NC, 28277
  • The Amp Ballantyne
    ‪8 min walk‬
  • Quail Hollow Club
    ‪10 min drive‬
  • Carowinds Theme Park
    ‪18 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen

  • 753 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Kitchen

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

  • 506 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, Kitchen

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, Kitchen

  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 506 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Kitchen

  • 506 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

  • 753 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen

  • 753 sq ft
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

  • 506 sq ft
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

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About this property

Staybridge Suites Charlotte Ballantyne by IHG

3-star hotel in Ballantyne
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Limited housekeeping is available.
Staybridge Suites Charlotte Ballantyne by IHG offers 118 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Staybridge Suites Charlotte Ballantyne by IHG provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Staybridge Suites Charlotte Ballantyne by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM. A complimentary manager's reception is offered on select days.

Languages

Arabic, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 2 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf
  • Golf carts
  • Hot tub
  • Indoor pool
  • Shopping

Family friendly

  • Children's games
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Charlotte Ballantyne Hotel
Staybridge Suites Charlotte Ballantyne
Staybridge Suites Charlotte Ballantyne by IHG Hotel
Staybridge Suites Charlotte Ballantyne an IHG Hotel
Staybridge Suites Charlotte Ballantyne by IHG Charlotte
Staybridge Suites Charlotte Ballantyne by IHG Hotel Charlotte

Staybridge Suites Charlotte Ballantyne by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 915 reviews
Rating 8 - Good. 194 out of 915 reviews
Rating 6 - Okay. 87 out of 915 reviews
Rating 4 - Poor. 39 out of 915 reviews
Rating 2 - Terrible. 45 out of 915 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

AJAY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Simmone

Stayed 4 nights in Nov 2024

10/10 Excellent

cheryl

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property from Wednesday 12/28-12/22/24. I arrived early expecting to eait until 3pm to check in but the lovey lady at the front desk checked in on right away. She was professional and friendly. She recommended some local events closeby. The pool was in good condition and the hot tub was amazinb The grounds was beautiful. The room was updated, clean and equip with everything we would need for our 4 day stay. We enjoyed the breakfast buffet. We will be making this out christmas tradition.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Taylor

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I like the convenience of a breakfast in the morning and convenient to have so many restaurants around the hotel. Very disappointed because I booked that hotel specifically because it had an indoor pool but the indoor pool was freezing, so that was very disappointing.
Stayed 1 night in Dec 2024

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty f room for a family of four to spread out and have some space.
Stayed 1 night in Nov 2024

8/10 Good

Mary, Marengo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Linda

Liked: Staff & service, property conditions & facilities
Room was nice but need closer attention to upkeep amd cleaning
Stayed 4 nights in Dec 2024

8/10 Good

David, Dallas

Disliked: Property conditions & facilities
I found a cockroach in the kitchen, which was not amusing. Only one of the burners on the stove worked - the small one. I stayed for 3 days, and nobody cleaned my room or took out the trash. Which I guess, if you think about it, explains the cockroaches. It is a beautiful property, but I think the maintenance has slipped.
Stayed 2 nights in Dec 2024

8/10 Good

kamree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the coziness. I just didn’t like that I didn’t get the room that I booked. I booked (& prepaid) a one bedroom suite with a walk in shower and was given a studio. The concierge told me that the room i booked was handicapped and that the studio suite is equivalent to that. I would’ve preferred to have been told that ahead of time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edward

Stayed 5 nights in Nov 2024

10/10 Excellent

Samson, Edison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and experienced staff. Clean spacious room. We like the well maintained courtyard. Very good breakfast. Restaurants all around in 5 minutes.
Stayed 7 nights in Nov 2024

4/10 Poor

Anthony

Traveled with partner
Dirty sheets, no room service from house keeping.
Stayed 4 nights in Nov 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities
We got a suite with kitchen and dining table. The room was very clean and comfortable! We walked 5 minutes to restaurants and bars. Great price!
Stayed 1 night in Nov 2024

6/10 Okay

Britania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The constant dog barking and slimming of doors.
Stayed 3 nights in Nov 2024

10/10 Excellent

Beverley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bradley Norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great look forward to coming back in the spring
Stayed 9 nights in Nov 2024

8/10 Good

Garth

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and well appointed suites. I didn’t use the full sized kitchen, but it would be great for longer stays.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was comfortable and Quiet. Staff was great and pleasant.
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Power outage not properties fault and when power finally came back on fire dept had to come somone left burner on stive on and whole place stunk
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Great Service, Ok Facilities
The hotel was decent but had an odor and the pool had a slimy film on top of the water. The hot tub was decent.
Stayed 2 nights in Nov 2024

6/10 Okay

Donta

Great place but didn’t accommodate for 4 hour power outage.as I would like to have had…
Stayed 2 nights in Nov 2024

10/10 Excellent

Demaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Christine

Stayed 3 nights in Oct 2024