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Staybridge Suites Charlotte Ballantyne by IHG

3.0 star property

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Photo gallery for Staybridge Suites Charlotte Ballantyne by IHG

Indoor pool, open 8 AM to 10 PM, sun loungers
Children's play area - outdoor
Full-size fridge, microwave, stovetop, dishwasher
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Hot Tub
  • Pet friendly
  • Free WiFi
$120
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
15735 Brixham Hill Avenue, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪6 min walk‬
  • Place, Quail Hollow Club
    ‪11 min drive‬
  • Place, Carowinds Theme Park
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | 1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

7.6 out of 10
Good
(9 reviews)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen

8.4 out of 10
Very good
(28 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(27 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, Kitchen

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(23 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

8.4 out of 10
Very good
(8 reviews)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

  • 506 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

8.0 out of 10
Very good
(6 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About this property

Staybridge Suites Charlotte Ballantyne by IHG

3-star hotel in Ballantyne
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Limited housekeeping is available.
Staybridge Suites Charlotte Ballantyne by IHG offers 118 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Staybridge Suites Charlotte Ballantyne by IHG provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Staybridge Suites Charlotte Ballantyne by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 2 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf
  • Golf carts
  • Hot tub
  • Indoor pool
  • Shopping

Family friendly

  • Children's games
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Charlotte Ballantyne Hotel
Staybridge Suites Charlotte Ballantyne
Staybridge Suites Charlotte Ballantyne by IHG Hotel
Staybridge Suites Charlotte Ballantyne an IHG Hotel
Staybridge Suites Charlotte Ballantyne by IHG Charlotte
Staybridge Suites Charlotte Ballantyne by IHG Hotel Charlotte

Staybridge Suites Charlotte Ballantyne by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 612 out of 1016 reviews
Rating 8 - Good. 217 out of 1016 reviews
Rating 6 - Okay. 95 out of 1016 reviews
Rating 4 - Poor. 41 out of 1016 reviews
Rating 2 - Terrible. 51 out of 1016 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kenwanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from Home.

If your traveling with your family thus is the perfect hotel for you. They offer rooms with full kitchen with dishwasher, glass top stove refrigerator, granite table countertops for your children to enjoy a nice meal. The beds are spacious soft and clean. The bathrooms were exceptionally clean with Dove products which were a plesant suprise. This hotel offers FREE LAUNDRY SERVICE. I'm boy mom so it came in handy. I was suprised to know they also had HAPPY HOUR. If your on a buget which in this economy most of us are. Happy Hour is where you wanna be. The ensemble of crispy chicken wings, french fries with nacho cheese sauce various dipps for your wings, fountain drinks, juice all in an area suited for comfort and relaxation. The dining room leads out to a courtyard your whole family can enjoy Staybridge Ballantyne locatiin has an indoor pool, we havent been able to enjoy yet but I'll keep you posted with an update on our experience. Ive added photos, unfortunately i wasnt able to get Happy Hour. I was too busy eating.
Stayed 2 nights in Jun 2025

6/10 Okay

Leslie

Business traveler, Traveled with family
Liked: Staff & service
The staff was nice with the exception of the person at the desk when I checked out. The front person at checkin and the maintenance person were very friendly. The property needs to be to upgraded. The furniture was dirty. When I went to flip the cushion the other side was worse. There were brown spots on the walls.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service and I love the hot tub
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Good enough

Went to visit family. The room is good for that sort of trip, but the room needs an upgrade. Clean but needs an upgrade.
Stayed 4 nights in Feb 2025

6/10 Okay

Brian

Business traveler
Liked: Cleanliness
this place was nice and clean with a friendly staff Hot tub was broken while i was there and that was the reason that i pick this place.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone at this hotel was absolutely wonderful. Everybody was friendly nice from the front desk to the workers. The maintenance housekeeping I will definitely go again and Brittany was a sweetheart at the social.
Italian night this was the dinner or should I say the little bites at the social?
Breakfast
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Traveled with family
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Alfreda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband enjoyed our stay at Staybridge Suites in Charlotte Ballantyne by IHG.
Stayed 3 nights in May 2025

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property great, unfortunately for our family situation we prefer a door between the bedroom and sink are of the bathroom. Our room did not have that so was not as private, etc. when washing up, blowing drying hair, etc. Hot tub not working during visit, ugh!
Stayed 2 nights in May 2025

10/10 Excellent

Christine

Stayed 3 nights in May 2025

8/10 Good

Joan R Perez

Traveled with family
Liked: Amenities
Good
Stayed 7 nights in May 2025

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very rude Hot tub not working Fridge not working rm 105 HVAC room with screaming noises all night grill area full of trash
Stayed 2 nights in May 2025

8/10 Good

Rudy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The cooking of other guests. The smell was awful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Stayed 2 nights in May 2025

8/10 Good

Priscilla, Philadelphia

Stayed 4 nights in Apr 2025

10/10 Excellent

AXEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Shantel

Stayed 1 night in May 2025

2/10 Terrible

Keyon

Stayed 1 night in May 2025

8/10 Good

Joan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the spacecious room, the very comfortable bed, the full size refrigerator and the amenities were nice. I didn't like there was no light over the stove in the kitchen and the railing to get in and out of the pool was not secured and was not safe.
Stayed 4 nights in May 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kinda’ pricey

I didn’t spend too much time at hotel. Can’t tell you how pool was or exercise room. However, it was over priced for the area.
Stayed 2 nights in May 2025

10/10 Excellent

Emanuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Demitris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace and quiet
Stayed 5 nights in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice and big Check in was easy
Stayed 1 night in May 2025