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The Ballantyne, A Luxury Collection Hotel, Charlotte

5.0 star property

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Photo gallery for The Ballantyne, A Luxury Collection Hotel, Charlotte

View from property
Lobby
2 indoor pools, seasonal outdoor pool, cabanas (surcharge)
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Cottage, 4 Bedrooms, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Room service
  • Bar
  • Breakfast available
  • Gym

Explore the area

Map
10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277
  • The Amp Ballantyne
    ‪8 min walk‬
  • SouthPark Mall
    ‪14 min drive‬
  • Carowinds Theme Park
    ‪18 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Balcony

  • 355.8 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Park View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Park View

  • 355 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Park View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 1 King Bed, Park View

  • 355 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds, Balcony

  • 355.8 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds (Hearing Accessible)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Balcony, Park View

View from room

Grand Room, 1 King Bed, Balcony, Park View

  • 355.8 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Balcony, Park View

Presidential Suite, 1 King Bed, Balcony, Park View | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Presidential Suite, 1 King Bed, Balcony, Park View

  • 1195 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Park View

55-inch LED TV with cable channels, TV, Netflix

Executive Suite, 1 King Bed, Balcony, Park View

  • 796.5 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony, Park View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Balcony, Park View

  • 355 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

  • 355.2 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cottage, 4 Bedrooms, Balcony

Cottage, 4 Bedrooms, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Cottage, 4 Bedrooms, Balcony

  • 3671 sq ft
  • Sleeps 8
  • 4 Double Beds

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 354 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

View from room

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

  • 355 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

View from room

Executive Suite, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

  • 797 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Park View (Hearing Accessible)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 1 King Bed, Park View (Hearing Accessible)

  • 354 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

  • 355 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

  • 355 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

5-star hotel in Ballantyne
2 indoor pools, a full-service spa, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Other amenities include 3 bars/lounges, a 24-hour health club, and a poolside bar. Housekeeping is available on request.
The Ballantyne, A Luxury Collection Hotel, Charlotte offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

A 24-hour health club and complimentary bicycles are featured at the hotel. 2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

The Ballantyne, A Luxury Collection Hotel, Charlotte features a full-service spa, 2 indoor swimming pools, a 24-hour health club, and a hot tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to 29 meeting rooms and coworking spaces. Event facilities measuring 6230 square feet (579 square meters) include a conference center. This luxury hotel also offers a seasonal outdoor pool, a sauna, and a terrace. A complimentary area shuttle within 1 miles is available for guests. Onsite self parking and valet parking are complimentary.

The Ballantyne, A Luxury Collection Hotel, Charlotte is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
Gallery Restaurant - Overlooking the golf course and garden, this restaurant specializes in American cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Ryal - Overlooking the golf course and garden, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Outdoor Pool Bar - Onsite bar. Open select days.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 14 to 40 for adults and USD 6 to 15 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Restaurant
  • Outdoor Pool Bar
  • The Ryal

Things to do

  • 2 indoor pools
  • 24-hour health club
  • Art gallery
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Children's games
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 29 meeting rooms
  • Computer station
  • Conference center (6,230 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • First-run movies
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 14 to 40 for adults, and USD 6 to 15 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ballantyne Luxury Collection
Ballantyne Luxury Collection Charlotte
Ballantyne Luxury Collection Hotel
Ballantyne Luxury Collection Hotel Charlotte
The Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel Charlotte
The Ballantyne A Luxury Collection Hotel
The Ballantyne a Luxury Collection Hotel Charlotte
The Ballantyne A Luxury Collection Hotel Charlotte
The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel
The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

The Ballantyne, A Luxury Collection Hotel, Charlotte Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 908 reviews
Rating 8 - Good. 131 out of 908 reviews
Rating 6 - Okay. 47 out of 908 reviews
Rating 4 - Poor. 25 out of 908 reviews
Rating 2 - Terrible. 17 out of 908 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aisel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellence confition
Stayed 1 night in Dec 2024

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Amanda

Traveled with group
Disliked: Staff & service
Classless team
Other than Evan and the bellhops… The staff here is incredibly rude even though I have been coming here for over a decade. I spent over $30,000 in the last two years in the spa, etc., and they still are the most disrespectful individuals I’ve ever met. I will never stay here again. The spa staff. Awful and I was charged for a service I canceled. This is the ONLY bad review I’ve ever given on here. There was also a roach(I didn’t mention it since they seem to think the people including me staying here are looking for a discount) SO STUPID. No one dropping 2 plus grand in a night is looking for that!!
Stayed 1 night in Nov 2024

6/10 Okay

Tippi

Liked: Cleanliness, property conditions & facilities, room comfort
All pomp and no circumstance
We requested concierge assistance to help with restaurant and event tickets. They never responded after multiple attempts. This hotel presents itself as high end, but without concierge service, luggage assistance, and valet it’s just a really nice expensive Marriott Courtyard.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Stayed 3 nights in Nov 2024

6/10 Okay

Sullybeth

Liked: Cleanliness, staff & service, amenities
Overall, my recent stay was pleasant with welcoming staff and a gorgeous park view from the balcony in my room. There were a few minor hiccups, such as the bathtub drain being clogged, only to find out as I was showering. The work order was submitted that same day but seemed to be delayed as the maintenance staff arrived the following day to fix it. Due to this unexplained delay, I may be hesitant to select this hotel as my first option next time.
Stayed 2 nights in Nov 2024

10/10 Excellent

John, Raeford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, luxurious, spacious and clean. One of my favorite hotels ever.
Stayed 1 night in Nov 2024

10/10 Excellent

Denia

Traveled with partner
Everything was nice thr staff was nice the facility was very clean. We had a great time. We would come back there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Naya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my girlfriend came down for the Panthers game, and this hotel was perfect for our trip. It was clean, comfortable, and the front desk was extremely friendly and helpful. We really enjoyed your bar, it was a vibe. Only minor complaint id have was it was a bit noisy at times in our room but you can't really control that. I will be back when we visit Charlotte again
Stayed 1 night in Nov 2024

10/10 Excellent

Laverne

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel great people
Stayed 2 nights in Nov 2024

10/10 Excellent

Edwin, Midland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on nice setting .
Stayed 1 night in Aug 2024

2/10 Terrible

Peter

Stayed 1 night in Nov 2024

2/10 Terrible

Peter

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Anthony

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For more than $500 per night with taxes, the property was underwhelming. Most disappointing was the room. No different than any other hotel in that area. Shower door was falling off the hinge making it very difficult to get in and out of. The shower door handle was also falling off probably because of how difficult it was to use. Just not what I expected when treating myself to such a nice stay over other options.
Stayed 1 night in Nov 2024

8/10 Good

Shatorra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kendiece

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Albert, NATICK

Liked: Staff & service, property conditions & facilities
Great atmosphere very attentive service. They’re doing it right
Stayed 2 nights in Nov 2024

10/10 Excellent

Dennis

Liked: Amenities
Very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pamper yourself
Wonderful overnight getaway. Beautiful hotel and grounds. Lots of good dining options nearby. On site restaurant has a great breakfast menu.
Stayed 1 night in Oct 2024

10/10 Excellent

Liteca

Stayed 1 night in Oct 2024

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and premium amenities.
Stayed 1 night in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

6/10 Okay

Laura

Liked: Cleanliness
Disliked: Property conditions & facilities
I met my daughters in Charlotte for a Girls Weekend. I was excited to bring them to this beautiful hotel but our room window was covered in plastic and outdoor scaffolding. It felt under construction. However, we did enjoy the pool and hot tub and it was nice to be able to walk to nearby restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

FELICIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem! We love everything about this property!
Stayed 2 nights in Jul 2024