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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Lobby
1 bedroom, desk, laptop workspace, blackout drapes
Outdoor pool
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Billy Graham Library
    ‪1 min drive‬
  • Bank of America Stadium
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(116 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.2 out of 10
Wonderful
(90 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Seasonal outdoor pool, open 9:00 AM to 10:00 PM, sun loungers

Hampton Inn & Suites Charlotte Airport Lake Pointe

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.7 out of 5, Exceptional, (1004)
$146 nightly
The price is $146 total
includes taxes & fees
Hampton Inn & Suites Charlotte Airport Lake Pointe

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Charlotte hotel with bar/lounge
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a meeting room are onsite. Housekeeping is available on request.
Tru by Hilton Charlotte Airport Lake Pointe offers 108 air-conditioned accommodations with hair dryers and irons/ironing boards. LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru by Hilton Charlotte Airport Lake Pointe features an outdoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge).

Tru by Hilton Charlotte Airport Lake Pointe is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.
Tru Lobby Bar - Onsite bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 811 out of 1107 reviews
Rating 8 - Good. 165 out of 1107 reviews
Rating 6 - Okay. 66 out of 1107 reviews
Rating 4 - Poor. 29 out of 1107 reviews
Rating 2 - Terrible. 36 out of 1107 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except there are not any eating options in the immediate vicinity.
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gongtao

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Khalil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight was delayed for eight hours starting at 10:30 PM. I booked this hotel last minute and arrived at 11 PM with no luggage. Kaylee at the reception was absolutely wonderful. She even gave me a bag with essential items since I had nothing with me. In the morning, knowing I was leaving early, she thoughtfully prepared a breakfast bag for me to take on the go. But what truly stood out was her attention to detail—it really caught my eye. I genuinely enjoyed my stay and slept like a baby.
Stayed 1 night in Apr 2025

10/10 Excellent

Tyshawn

Stayed 2 nights in Mar 2025

8/10 Good

Lorie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice, but the receptionist was not friendly and seemed annoyed to be talking to us when checking us in.
Stayed 1 night in Mar 2025

4/10 Poor

Christopher

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Sheets were dirty
Stayed 1 night in Mar 2025

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was really nice and clean. Only negative was finding a box of condoms on the floor by the bed my 10 year old was sleeping in. Breakfast was good and had plenty of variety. Beds were as comfortable as can be expected.
Stayed 2 nights in Mar 2025

8/10 Good

Lydia

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Warren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Thank you! Pleasant staff and clean rooms. I am taken by surprise by the requirement to pay for parking that should be noted when booking the hotel. Also, we came to eat breakfast at 8:45am and it was already closed.
Stayed 1 night in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JEREMY

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Takisha

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

I really enjoyed our one night stay at the Tru. Would definitely come back. However the breakfast, even though it was tasty, used a lot of plastic. Since there was a rating for eco friendly, they could find a way to use less plastic. Thank you. Otherwise, the room was clean, beds very comfortable, sheets were nice and the service was very good.
Stayed 1 night in Mar 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was really beautiful and the rooms were very small but so clean. The breakfast was decent. Overall i enjoyed my stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Danishia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Hey
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sahir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2025

8/10 Good

Jonathan

Stayed 1 night in Mar 2025