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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Lobby
Reception
Outdoor pool
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Billy Graham Library
    ‪1 min drive‬
  • Bank of America Stadium
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Seasonal outdoor pool, open 9:00 AM to 10:00 PM, sun loungers

Hampton Inn & Suites Charlotte Airport Lake Pointe

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.7 out of 5, Exceptional, (1001)
$175 nightly
The price is $175 total
includes taxes & fees
Hampton Inn & Suites Charlotte Airport Lake Pointe

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Charlotte hotel with bar/lounge
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a meeting room are onsite. Housekeeping is available on request.
Tru by Hilton Charlotte Airport Lake Pointe offers 108 air-conditioned accommodations with hair dryers and irons/ironing boards. LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru by Hilton Charlotte Airport Lake Pointe features an outdoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge).

Tru by Hilton Charlotte Airport Lake Pointe is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.
Tru Lobby Bar - Onsite bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 803 out of 1096 reviews
Rating 8 - Good. 163 out of 1096 reviews
Rating 6 - Okay. 64 out of 1096 reviews
Rating 4 - Poor. 29 out of 1096 reviews
Rating 2 - Terrible. 37 out of 1096 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tim

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Great hotel for fans of insomnia. Noisy, cheap and never to be repeated.
Stayed 1 night in Feb 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nothing
Stayed 1 night in Feb 2025

8/10 Good

Franck

Stayed 1 night in Feb 2025

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Melissa

Traveled with partner
Liked: Cleanliness, staff & service
The property was very clean, and staff were wonderful. However, there was a tremendous amount of noise all throughout the night. Every door that opened in the hallway to other rooms would slam shut. This was very, very disturbing and again, went on throughout the night. There was also a lot of noise from the parking lot, the airport, and voices in the hallway. I was also surprised to learn there was a parking fee each day. I would not choose this location again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daisy

Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

10/10 Excellent

Emma

Stayed 1 night in Feb 2025

6/10 Okay

Frank

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Stayed 1 night in Feb 2025

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Paul, Hope Mills

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtesy staff. Very good breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Nina

Stayed 1 night in Feb 2025

10/10 Excellent

Joyce

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd stay again

During my weekend stay, overall everything was great and clean. Customer service was friendly and welcoming. I appreciated the carpet free room and quietness after a certain time. Breakfast was good as well and a nice selection to choose from. The location was very convenient to local restaurants and events as well. My least favorite part was the paying for parking per night. The front desk did let us know that when using a third party to book hotel, it is not easily seen in the fine print. Even with that, I enjoyed the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. The bar was also convenient!
Stayed 1 night in Jan 2025

10/10 Excellent

Leonora

Stayed 1 night in Jan 2025

2/10 Terrible

Yulisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk lady was rude and condescending. Parking should be cheaper or free for guests
Stayed 1 night in Feb 2025

10/10 Excellent

Rex, Lenexa

Stayed 1 night in Jan 2025

8/10 Good

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not as nice as in the past

Enjoy staying at this hotel for access to airport shuttle service. Parking rate increased dramatically which is not much less than long term parking at the airport. Also, found the sheets were not as soft as in the past so sleeping wasn’t as pleasant.
Stayed 1 night in Jan 2025

6/10 Okay

Tom

Liked: Cleanliness, staff & service
Room extremely small for a non-urban location
Stayed 1 night in Jan 2025

10/10 Excellent

James, Shady Spring

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Other hotels in area.
Stayed 1 night in Jan 2025

8/10 Good

Zhanée

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really informative and nice!
Stayed 1 night in Jan 2025

10/10 Excellent

Leonora

Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and will definitely stay at a Tru again!
Stayed 2 nights in Dec 2024