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Tru by Hilton Charlotte Ayrsley

2.5 star property

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Photo gallery for Tru by Hilton Charlotte Ayrsley

Terrace/patio
Lobby
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning
  • Gym

Explore the area

Map
9233 Kings Parade Blvd, Charlotte, NC, 28273
  • Topgolf
    ‪4 min drive‬
  • Billy Graham Library
    ‪10 min drive‬
  • Carowinds Theme Park
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Hyatt Place Charlotte/Arrowood

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, (1023)
The price is $82
per night
$95 total
includes taxes & fees
Mar 24 - Mar 25
Hyatt Place Charlotte/Arrowood

About this property

Tru by Hilton Charlotte Ayrsley

Charlotte hotel with free breakfast
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Tru by Hilton Charlotte Ayrsley offers 98 air-conditioned accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and dry cleaning/laundry services. Onsite self parking is complimentary.

Tru by Hilton Charlotte Ayrsley has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Charlotte Ayrsley Hotel
Tru Hilton Ayrsley Hotel
Tru Hilton Charlotte Ayrsley
Tru Hilton Ayrsley
Tru by Hilton Charlotte Ayrsley Hotel
Tru by Hilton Charlotte Ayrsley Charlotte
Tru by Hilton Charlotte Ayrsley Hotel Charlotte

Tru by Hilton Charlotte Ayrsley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1004 reviews
Rating 8 - Good. 201 out of 1004 reviews
Rating 6 - Okay. 96 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Alicia

Traveled with partner
Stayed for a concert, it was okay.
Stayed 1 night in Oct 2024

10/10 Excellent

Albert

Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and affordable. One downside was no microwave in the room.
Stayed 1 night in Nov 2024

10/10 Excellent

Deepak

Stayed 1 night in Dec 2024

6/10 Okay

Bob

Traveled with family
Liked: Cleanliness, staff & service, amenities
This was my sixth stay in 2024 at this location, and I have been assigned the same room each time (311). The only problem I experienced was that the window shade has been inoperable each visit ...
Stayed 4 nights in Nov 2024

10/10 Excellent

Erica, Spartanburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk with the dreads was beyond nice ! Soooo friendly .
Stayed 1 night in Nov 2024

10/10 Excellent

Ayreck

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Dec 2024

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Marla

Liked: Amenities
Our stay was excellent. The staff was so friendly and the hotel was immaculate. Would definitely come back again. And so close to shops, restaurants and pubs.,
Stayed 1 night in Dec 2024

6/10 Okay

Aracely

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Pamela, Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed on the first floor. It was so noisy! All I heard all night were people going in and out the door. The door kept slamming. We barely got any sleep.
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, courteous staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Adriana, Hoschton

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and easy access
Stayed 1 night in Sep 2024

10/10 Excellent

Tamiko

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was great. The staff has always been great each and every time i have stayed here while traveling. My only suggestion is to upgrade the iron in the room it leaks water when ironing. Other than that everything was great
Stayed 1 night in Nov 2024

6/10 Okay

Mariely

Traveled with family
The breakfast area was unsupervised. Dirty tables, there was no staff to keep the area clean and stocked.
Stayed 1 night in Nov 2024

10/10 Excellent

Kenesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quick day stay staff really pleasant!! Breakfast cute display!!
Stayed 1 night in Nov 2024

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area.
Stayed 1 night in Nov 2024

10/10 Excellent

Juana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The cleaning and friendship!
Stayed 1 night in Nov 2024

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay before our flight. Friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Megan, Glade Hill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, confortable beds, easy parking. Would absolutely stay again!
Stayed 1 night in Nov 2024

10/10 Excellent

Cherise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cherise

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and quiet. Staff is always friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

6/10 Okay

Shunittia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Didn’t like that the tv had lines going through every channel and I was not able to connect to any streaming channels without using a hdmi cord.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/
Stayed 1 night in Nov 2024