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Tru by Hilton Charlotte Ayrsley

2.5 star property

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Photo gallery for Tru by Hilton Charlotte Ayrsley

Terrace/patio
Snack bar
Lobby
In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

Map
9233 Kings Parade Blvd, Charlotte, NC, 28273
  • Topgolf
    ‪2 min drive‬
  • Charlotte Premium Outlets
    ‪4 min drive‬
  • Carowinds Theme Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton Charlotte Ayrsley

Charlotte hotel with free breakfast
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Tru by Hilton Charlotte Ayrsley offers 98 air-conditioned accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and dry cleaning/laundry services. Onsite self parking is complimentary.

Tru by Hilton Charlotte Ayrsley has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Charlotte Ayrsley Hotel
Tru Hilton Ayrsley Hotel
Tru Hilton Charlotte Ayrsley
Tru Hilton Ayrsley
Tru by Hilton Charlotte Ayrsley Hotel
Tru by Hilton Charlotte Ayrsley Charlotte
Tru by Hilton Charlotte Ayrsley Hotel Charlotte

Tru by Hilton Charlotte Ayrsley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a great overnight stay. The staff was very friendly, Penny was awesome. The breakfast was also really good.
Stayed 1 night in Mar 2025

10/10 Excellent

Shippeara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Bob

Stayed 3 nights in Mar 2025

10/10 Excellent

Marek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the main floor fun!
Stayed 1 night in Mar 2025

10/10 Excellent

Mika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super safe, everything was really clean and staff was exceptionally kind.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Cheryl

Business traveler
Liked: Cleanliness, property conditions & facilities
Been to this hotel before for an overnight stay. Everything was fine just need really need the check in desk to be more pleasant. Felt like I was causing an inconvenience for just showing up to check in (not the first time this has happened).
Stayed 1 night in Feb 2025

10/10 Excellent

Miok

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, practical use of space. Location and cleanliness.
Stayed 1 night in Feb 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service

Tru by Hilton not my Valentine

Heat blew cold air and people was really loud so it was hard to get rest, so we checked out before 7am this morning. The receptionist told me to go to the Embassy next time because it was better.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erika

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and cool they have a pool table in the lobby.
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
This will be our 2nd time staying at this hotel. Really nice, clean and helpful staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Frank

Stayed 2 nights in Feb 2025

8/10 Good

Juanita M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was pleasant and nice!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sidney, Como

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Easy checkin. Great area.
Stayed 1 night in Feb 2025

8/10 Good

Amanda

Stayed 2 nights in Dec 2024

10/10 Excellent

Nicola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most bang for your buck;)

We appreciate the wonderful service and accommodations. Great value for price point
Stayed 2 nights in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Eugene

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Everything was good, but the shower do would not close tightly and the water leaking on the floor
Stayed 2 nights in Feb 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru by Hilton in the Arsyly area is a gem of a stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Marek

Stayed 4 nights in Jan 2025

10/10 Excellent

Dante

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, not too far from downtown Charlotte would definitely stay here upon my next visit
Stayed 1 night in Jan 2025