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Tru by Hilton Gastonia

2.5 star property

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Photo gallery for Tru by Hilton Gastonia

Reception
Free daily buffet breakfast
Terrace/patio
Exterior
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$92
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
534 North New Hope Road, Gastonia, NC, 28054
  • Place, Eastridge Mall
    ‪9 min walk‬
  • Place, CaroMont Regional Medical Center
    ‪2 min drive‬
  • Place, Schiele Museum of Natural History
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room With Tub-Mobility Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Similar properties

Property amenity
Comfort Suites Gastonia - Charlotte
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, 1,020 reviews
Comfort Suites Gastonia - Charlotte

About this property

Tru by Hilton Gastonia

Gastonia hotel close to Eastridge Mall
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities. Change of towels is available on request.
Tru by Hilton Gastonia offers 99 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Gastonia features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Tru by Hilton Gastonia has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

More

  • 4 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Tru by Hilton Gastonia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 439 out of 650 reviews
Rating 8 - Good. 108 out of 650 reviews
Rating 6 - Okay. 54 out of 650 reviews
Rating 4 - Poor. 22 out of 650 reviews
Rating 2 - Terrible. 27 out of 650 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good breakfast
Stayed 3 nights in Oct 2025

6/10 Okay

Charles

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Dirty floor: Floor in room was extremely dirty. We had a 2 night reservation. They washed the floor when we left and it was greatly improved and acceptable. Another cleaning would still be useful. Noise in room: Unfortunately there was a lot of movement in the room above ours and it transferred to our room. Noise at breakfast: It is totally unnecessary to have an unintelligible tv noise as background which was the case one morning. The 2nd morning the sound was off and it was a pleasant relief. Staff: 2 great people. 1 who should not be in the hospitality business. We had stayed at this motel previously and did not have these issues.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christian

Stayed 1 night in Oct 2025

10/10 Excellent

Electa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Electa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff was friendly
Stayed 1 night in Oct 2025

8/10 Good

Angel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room is tiny and housekeeping is every other day. Breakfast is extremely limited, don’t expect much. Front desk is also very brief with their interaction. We needed more soap as there was none in the room and instead of having someone fill it, the lady just handed me a tube and told me to put it in the shower container myself.
Stayed 3 nights in Oct 2025

8/10 Good

Ann

Stayed 3 nights in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service outstanding. Room very clean. Bed slept really well. Pet friendly. Just no microwave.
Stayed 1 night in Oct 2025

10/10 Excellent

Latrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Donald

Business traveler
Liked: Cleanliness, amenities
The breakfast attendant didn’t seem to care the the food trays and fork holders were empty at 8:15 during the middle of the breakfast time. The check in staff was very polite and friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff have been very kind and welcoming and the property is clean and comfortable.
Stayed 13 nights in Sep 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Maurissia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. The rooms were very clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from the service to the room was amazing. Nothing to complain about.
Stayed 1 night in Sep 2025

10/10 Excellent

Freddie

Stayed 1 night in Sep 2025

10/10 Excellent

Nikebra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was amazin44
Stayed 2 nights in Sep 2025

4/10 Poor

Jayne

Disliked: Cleanliness, property conditions & facilities
The soap dispensers in the rooms had to be squeezed to get soap. That is a filthy wsy to get soap. When someone poops, they have ecoli on their hands. Having to touch the soap dispenser with poop on your hands would transmit ecoli. Ecoli has made people very sick and has killed people.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynndie

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. There were so many people there this weekend but they managed everything perfectly. Very pleased. My kids loved the pool and we had a wonderful time.
Stayed 1 night in Sep 2025

10/10 Excellent

Carmen J, Lowell

Traveled with family
Liked: Amenities
Clean room and friendly staff.
Stayed 8 nights in Jul 2025

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Georgia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, restful environment
Stayed 1 night in Jul 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This probably the 4 or 5 time we stayed at this Tru. We have always been very pleased with the room and the staff. Only downside is the parking lot is too small.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Keep doing what you're doing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth

Stayed 1 night in Sep 2025