Tru by Hilton Gastonia

2.5 star property

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Photo gallery for Tru by Hilton Gastonia

Reception
Lobby
Premium bedding, down comforters, desk, iron/ironing board
Terrace/patio
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Laundry
  • Housekeeping
$105
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
534 North New Hope Road, Gastonia, NC, 28054
  • Eastridge Mall
    ‪9 min walk‬
  • Schiele Museum of Natural History
    ‪3 min drive‬
  • Rankin Lake Park
    ‪5 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton Gastonia

Gastonia hotel close to Eastridge Mall
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities. Change of towels is available on request.
Tru by Hilton Gastonia offers 99 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Gastonia features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Tru by Hilton Gastonia has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

More

  • 4 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Tru by Hilton Gastonia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 335 out of 490 reviews
Rating 8 - Good. 75 out of 490 reviews
Rating 6 - Okay. 39 out of 490 reviews
Rating 4 - Poor. 17 out of 490 reviews
Rating 2 - Terrible. 24 out of 490 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Stayed 1 night in Jun 2025

10/10 Excellent

DaShandas

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and welcoming. Parking was easy and safe. Room was clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Somer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip, one night stay. Good breakfast and clean accommodations.
Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Danika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great location helped a friend move so it was a quick trip but would definitely stay here again. Staff was amazing from the nice lady checking us in to the overnight front desk lady everyone was amazing.
Stayed 1 night in May 2025

10/10 Excellent

Travius

Stayed 2 nights in May 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was super great. The lobby was very clean and smell cleaned. The staff was very friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

What a welcome stay after a long drive. Clean, comfortable and very friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless and welcoming. Johnny at the front desk was awesome. I had requested extra towels and pillows before my stay and there were none both times but Johnny made it happen. Thank you. Sunday breakfast in the lobby was chaotic to say the least and there were was no sense of order and little kids helping themselves to the whipped cream from the cannister to their mouths and sticking their hands in everything. Hygiene was not a thought for many and that is a huge turn off. The eggs were terrible both days, there not alarge selection of items and nit very hot. Other than that it was good.
Stayed 3 nights in May 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel sleep in a while

Wonderful bed. Most hotel beds are awful but I slept like the dead. Kudos. Modern hotels *need* electric vehicle chargers! They are the future. Also shower water pressure was weak, needs improvement. Loved the lobby and modern vibe! Staff was amazing. Name on TV was a nice touch! Will absolutely stay again.
Stayed 1 night in May 2025

6/10 Okay

Boyd

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Lekisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet and comfortable

Nice clean property, and close to several eating establishments. I was happy to find a Tru by Hilton in Gastonia.
Stayed 1 night in May 2025

10/10 Excellent

khalil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay so far this year
Stayed 1 night in May 2025

10/10 Excellent

Taleah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay!! Staff was really nice!
Stayed 1 night in May 2025

10/10 Excellent

Sonya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was designed with ease in mind
Stayed 1 night in May 2025

10/10 Excellent

William

Stayed 1 night in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Couple of nights stay, no issues at all. Clean, easy parking, quick check in/out, breakfast was alright.
Stayed 2 nights in May 2025

8/10 Good

Mike

Stayed 1 night in May 2025

6/10 Okay

Micheal

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
We were supposed to receive a King bed but received one with 2 Queens. We were charged an extra $39 at check in after paying in full to Travelocity, even though I had my receipt in hand and even though the room I reserved was "not available". A guest vehicle was broken into in the parking lot overnight. The 2nd morning we had a person off the street come in and help himself to coffee and then proceeded to fill his large plastic bag with items from the hotel's snack display in an attempt to steal them. There were only 3 women there to stop him and they confronted him. I felt obligated to help, so I stepped in and he emptied the contents of the bag and left. No police were called. According to the employees, it was the second time he had attempted that. Other than being overcharged, not getting the room we reserved, and dealing security threats......It's a good place to stay... just be alert.
Stayed 3 nights in May 2025

10/10 Excellent

Delithia

Stayed 2 nights in May 2025

6/10 Okay

Mircea

Business traveler
Liked: Cleanliness, staff & service
Noisy AC unit, can not be turned off. Noisy fridge.
Stayed 2 nights in May 2025

10/10 Excellent

jr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Susan K

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and breakfast was excellent!
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Liked: Amenities
Great Place. Very Clean
Stayed 1 night in May 2025