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University Inn and Suites'

2.5 star property

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Photo gallery for University Inn and Suites'

Exterior
Standard Double Room | 1 bedroom, desk, free WiFi
Standard Suite | 1 bedroom, desk, free WiFi
Standard Suite | 1 bedroom, desk, free WiFi
Standard Single Room | 1 bedroom, desk, free WiFi

Reviews

4.4 out of 10

Popular amenities

  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
$68
includes taxes & fees
Nov 18 - Nov 19

Explore the area

View in a map
5415 Equipment Dr, Charlotte, NC, 28262
  • Place, Sugar Creek District Park
    ‪8 min walk‬
  • Place, Sugar Creek Community Park
    ‪10 min walk‬
  • Place, Crossroads Shopping Center
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, free WiFi

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, desk, free WiFi

Standard Single Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Standard Suite | 1 bedroom, desk, free WiFi

Standard Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Standard Suite | 1 bedroom, desk, free WiFi

Standard Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Double Room

  • Sleeps 4
  • 2 Queen Beds

Single Room

  • Sleeps 3
  • 1 King Bed

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Lobby
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  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
3.0 out of 5, 495 reviews
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About this property

University Inn and Suites'

Charlotte hotel with free in-room WiFi
Laundry facilities, a 24-hour front desk, and free self parking are available at this hotel. WiFi in public areas is free.
University Inn and Suites' offers 120 accommodations. This Charlotte hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs. Housekeeping is provided daily.
University Inn and Suites' features laundry facilities and an elevator. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

University Inn and Suites' has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

University Suites' Charlotte
University Inn and Suites' Hotel
University Inn and Suites' Charlotte
University Inn and Suites' Hotel Charlotte

University Inn and Suites' Reviews

Reviews

4.4
Rating 10 - Excellent. 8 out of 58 reviews
Rating 8 - Good. 2 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 14 out of 58 reviews
Rating 2 - Terrible. 26 out of 58 reviews

4.0/10

Cleanliness

5.4/10

Staff & service

3.4/10

Amenities

4.0/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

6/10 Okay

Ron

No breakfast ! No pool ! The lobby was great. The rooms are old.
Stayed 2 nights in Oct 2025

2/10 Terrible

Carrie P

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Christiana

Disliked: Cleanliness, amenities, property conditions & facilities
There wasn’t any hot water so I was unable to shower and there were pubic hairs in the toilet and shower when I arrived. It leads me to believe they didn’t clean the bathroom after the last guest. Sometime during the night, I caught a whiff of an unfamiliar odor on the sheets so I’m not sure if they were changed after the last guest either. I won’t stay again.
Stayed 1 night in Nov 2025

2/10 Terrible

Danielle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was a mystery stain on the carpet in the corner. The room floor tilted the closer you get to the window. Like its about to fall apart from the building. The door had obvioulsy been broken into. The wood of the door was exposed from a large crack. The lock on the door from the inside was broken. The toilet did not flush well at first. It mysteriously started flushing better the next morning. Like a blockage was fixed further down the pipe. The pictures online are not accurate. One key card never worked and the second one stopped working the next morning. The door to come in from the outside had a key card reader, but no door handle. This was the worst hotel I have ever booked and I am suprised Expedia allows places like this on their app. It looked like it wouldn't be able to pass a building inspection.
Stayed 1 night in Nov 2025

4/10 Poor

Willie

Disliked: Cleanliness, amenities, property conditions & facilities
Trying to get a refund now because when I tried to check in they wanted a 100.00 in which I didn’t see posted any where
Stayed 1 night in Oct 2025

10/10 Excellent

Rogelio

Nice ata
Stayed 1 night in Oct 2025

2/10 Terrible

Victoria

I wasn’t able to get into contact with anyone on changing my booking. I need a refund.
Stayed 1 night in Oct 2025

4/10 Poor

Jenna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very sketchy area. Beds were clean but roaches in bathroom shower.
Stayed 2 nights in Oct 2025

2/10 Terrible

Xavier

Stayed 1 night in Oct 2025

2/10 Terrible

Damara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches everywhere! Broken window moved rooms because tv had 4 channels! Next room tv was cracked
Stayed 4 nights in Oct 2025

2/10 Terrible

Vanessa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
We didnt even sta in the room after the check in.
Stayed 1 night in Oct 2025

6/10 Okay

conrad

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
100 dollars deposit is needed no breakfast no ice machine
Stayed 1 night in Oct 2025

2/10 Terrible

Denzel

Stayed 1 night in Oct 2025

6/10 Okay

Julie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is definitely in need of and going through some renovations but the price was exactly right for the room and bed. The staff was so sweet and helpful. Please do NOT go if you are expecting the fancier things for this room price it does its job if you just need a bed and shower !
Stayed 2 nights in Oct 2025

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Heather

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Malcolm

Disliked: Amenities
Toilet didn’t work, even after staff “fixed” it. Water took forever to heat in shower & sink. No coffee although the room had 2 styrofoam coffee cups. A/C noisy buy weak.
Stayed 1 night in Oct 2025

4/10 Poor

Bailey

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pros: -Cheap -Friendly Staff -Room was decently clean with amenities -Nice Blankets -Plenty of restaurants and stuff to do around it Cons: -3rd floor door was busted in, anyone could just walk in there -Parts of the floor in our room were loose and squeaky -There’s no secondary lock on the doors -Took them over a week to RELEASE my deposit, now having to wait another week for it to go back into my account -Beds are very stiff, though not uncomfortable, after two nights my back was murderous -SHOWER HEADS ARE AWEFUL -No vending machines and everything they do have for snacks is overpriced -They don’t allow food deliveries to rooms for some reason -There were (dog food) needles in the parking lot, though I don’t blame hotel staff, it’s a bit shady -We had to go back and get our keys redone 3 times over a 2 night stay because they’d work once then not again All in all, for the money you spend it really isn’t that bad, but if safety while staying at a hotel is your concern, I would not suggest staying here. We had 4 people in our room, 2 men and 2 women who are all more then capable of protecting themselves so it wasn’t much of a concern for us.
Stayed 2 nights in Sep 2025

4/10 Poor

Angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean but the pictures were different from the acrual building alot of remolding and updates need to happen.
Stayed 1 night in Oct 2025

2/10 Terrible

Ceana

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there shortly after 3pm to check in nobody was there to check us in, we waited 30 mins before giving up and finding a new hotel. The entire place smelled like cat pee and litter. There were bullet holes outside the man entrance and this older gentleman who kept looking at us (2 females) then typing on his phone and then laughing under his breathe. It was unclean, unsafe, and overall the worst hotel experience I’ve EVER had
Stayed 1 night in Sep 2025

4/10 Poor

diamond

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The first room smelled like smoke so I had to change rooms, the second room the top lock was missing. Wouldn’t book again.
Stayed 1 night in Aug 2025

2/10 Terrible

Qaim

Disliked: Cleanliness, staff & service, property conditions & facilities
Just like every family owned hotel lie and try to take your money
Stayed 1 night in Sep 2025

4/10 Poor

Lindsey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not too far of a drive
Stayed 1 night in Sep 2025

2/10 Terrible

Craig

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

LaShonda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025