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Extended Stay America Select Suites - Charlotte - Northlake

2.5 star property

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Photo gallery for Extended Stay America Select Suites - Charlotte - Northlake

Exterior
Interior detail
Desk, laptop workspace, free WiFi, bed sheets
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

Map
9420 Statesville Road, Charlotte, NC, 28269
  • Northlake Mall
    ‪17 min walk‬
  • University of North Carolina at Charlotte
    ‪11 min drive‬
  • Concord Mills
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Suburban Studios near University of North Carolina-Charlotte

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
2.9 out of 5, (259)
$70 nightly
The price is $70 total
includes taxes & fees
Suburban Studios near University of North Carolina-Charlotte

About this property

Extended Stay America Select Suites - Charlotte - Northlake

Charlotte hotel close to Northlake Mall
Along with laundry facilities, this hotel has express check-out and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Private bathrooms are not ensuite and housekeeping is available on request.
Extended Stay America Suites - Charlotte - Northlake offers 123 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Extended Stay America Suites - Charlotte - Northlake features a vending machine, laundry facilities, and express check-out. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

Extended Stay America Suites - Charlotte - Northlake has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Detached private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Charlotte Northlake Aparthotel
WoodSpring Suites Northlake Aparthotel
WoodSpring Suites Northlake
WoodSpring Suites Charlotte Northlake
Extended Stay America Suites Charlotte Northlake

Extended Stay America Select Suites - Charlotte - Northlake Reviews

Reviews

6.6
Rating 10 - Excellent. 93 out of 270 reviews
Rating 8 - Good. 37 out of 270 reviews
Rating 6 - Okay. 43 out of 270 reviews
Rating 4 - Poor. 33 out of 270 reviews
Rating 2 - Terrible. 64 out of 270 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

TeAndrea

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room was clean when we arrived. The staff was nice but not very knowledgably without the manager present.
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The original room I book was sold , The key entry was Down all weekend so staff had to let us in and escorted to our room to be unlocked with a master key , and the room I has was not very clean floors was dirty window unit was filthy with stuff from kids toys to snack wrappers to food definitely was not worth the money spent Staff was very helpful and polite
Stayed 2 nights in Feb 2025

4/10 Poor

chimere

Traveled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Ladorian

Stayed 1 night in Feb 2025

10/10 Excellent

Queen

Location, close to my job
Stayed 1 night in Feb 2025

2/10 Terrible

Lajaynees

Disliked: Cleanliness, staff & service, property conditions & facilities
Just nasty...don't do it
Stayed 3 nights in Jan 2025

4/10 Poor

Karen

Disliked: Cleanliness
Stayed 1 night in Jan 2025

6/10 Okay

Ayize

Liked: Cleanliness
Shower wasn’t very clean
Stayed 1 night in Jan 2025

2/10 Terrible

Jodi

Stayed 1 night in Oct 2024

4/10 Poor

Timothy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was not up to par with rates. Floor was dirty with no carpet hardwood floors with no pool that’s cheap
Stayed 1 night in Oct 2024

2/10 Terrible

Victoria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled like cigarettes felt like i smoked a whole pack of cigarettes when i left there and i dont even smoke. Even with a no smoking sign on the outside of the room. We went to the store and got air freshener and it didnt help.
Stayed 1 night in Oct 2024

6/10 Okay

michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Not sure I'd stay again

There was a kick hole in the bathroom door, the faux leather chair leather was cracked and needed to be replaced. In my 3 day stay they never came to empty trash, sweep or refresh towels or anything. But they did let themselves in my room to ask if I would be checking out. It wasn't past check out time either.
Stayed 3 nights in Oct 2024

2/10 Terrible

Sharon

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Booked room thru Expedia only to arrive and not have a place to sleep.
Stayed 1 night in Sep 2024

6/10 Okay

Jaime

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Karen

Traveled with family
Stayed 6 nights in Sep 2024

10/10 Excellent

Roland

Stayed 1 night in Jul 2024

2/10 Terrible

Olga Marie

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked a night to see how it was and the booking went Smoothly. But the minute that I got there and I was getting ready to go to bed. There were roaches in the shower. There were mouse traps out in the open. The floors were sticky. It smelled like roach spray. The bed was hard and uncomfortable. When I pulled out the pull out there was blood all over.It and it smelled there was no sheets or covers.It was just a complete disaster all the way around.There was a hole on the bathroom door and walls. This was one of the worst stays that I have experienced all year long. Very disappointed in this extended stay. I will never recommend or go back. The front service staff was very polite and nice. Thank you tiana for being very understanding. But other than that terrible place do not go
Stayed 1 night in Jul 2024

2/10 Terrible

Shawna

Would stay again

My room key didn’t work I had to go back to to the front desk three times the front desk lady had to come and unlock my door get in the room and my room wasn’t clean bed covers on the floor had to go back to the front desk to get another room. I drove 31/2 hrs to for all this when I was tired and wanted to lay down
Stayed 1 night in Jul 2024

2/10 Terrible

Russell

Business traveler
Disliked: Staff & service

Not clean

Room wasn’t clean when checked in.
Stayed 1 night in Apr 2024

4/10 Poor

Daniel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Ruby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Courtney

Stayed 1 night in Apr 2024

10/10 Excellent

Kanye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024