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Extended Stay America Suites - Charlotte - Northlake

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites - Charlotte - Northlake

Exterior
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • Kitchen
  • Air conditioning
  • Parking included
  • Laundry

Explore the area

Map
9420 Statesville Road, Charlotte, NC, 28269
  • Northlake Mall
    20 min walk
  • University of North Carolina at Charlotte
    10 min drive
  • Concord Mills
    13 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    17 min drive

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Lake Norman Inn and Suites

Pool
Breakfast included
Pet friendly
Parking included
3.7 out of 5, Good, (1000)
The price is $66
per night
$80 total
includes taxes & fees
Dec 17 - Dec 18
Lake Norman Inn and Suites

About this property

Extended Stay America Suites - Charlotte - Northlake

Charlotte hotel close to Northlake Mall
Along with coffee/tea in a common area, this hotel has laundry facilities and express check-out. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Private bathrooms are not ensuite and housekeeping is available on request.
Extended Stay America Suites - Charlotte - Northlake offers 123 accommodations with blackout drapes/curtains. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Extended Stay America Suites - Charlotte - Northlake has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Detached private bathroom
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Charlotte Northlake Aparthotel
WoodSpring Suites Northlake Aparthotel
WoodSpring Suites Northlake
WoodSpring Suites Charlotte Northlake
Extended Stay America Suites Charlotte Northlake
Extended Stay America Suites - Charlotte - Northlake Hotel
Extended Stay America Suites - Charlotte - Northlake Charlotte

Extended Stay America Suites - Charlotte - Northlake Reviews

Reviews

6.6
Rating 10 - Excellent. 79 out of 226 reviews" "
Rating 8 - Good. 33 out of 226 reviews" "
Rating 6 - Okay. 36 out of 226 reviews" "
Rating 4 - Poor. 27 out of 226 reviews" "
Rating 2 - Terrible. 51 out of 226 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roland

Stayed 1 night in Jul 2024

2/10 Terrible

Olga Marie

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked a night to see how it was and the booking went Smoothly. But the minute that I got there and I was getting ready to go to bed. There were roaches in the shower. There were mouse traps out in the open. The floors were sticky. It smelled like roach spray. The bed was hard and uncomfortable. When I pulled out the pull out there was blood all over.It and it smelled there was no sheets or covers.It was just a complete disaster all the way around.There was a hole on the bathroom door and walls. This was one of the worst stays that I have experienced all year long. Very disappointed in this extended stay. I will never recommend or go back. The front service staff was very polite and nice. Thank you tiana for being very understanding. But other than that terrible place do not go
Stayed 1 night in Jul 2024

2/10 Terrible

Shawna

Would stay again
My room key didn’t work I had to go back to to the front desk three times the front desk lady had to come and unlock my door get in the room and my room wasn’t clean bed covers on the floor had to go back to the front desk to get another room. I drove 31/2 hrs to for all this when I was tired and wanted to lay down
Stayed 1 night in Jul 2024

2/10 Terrible

Russell

Business traveler
Disliked: Staff & service
Not clean
Room wasn’t clean when checked in.
Stayed 1 night in Apr 2024

4/10 Poor

Daniel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Ruby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Courtney

Stayed 1 night in Apr 2024

10/10 Excellent

Kanye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

RaeLeigh

Stayed 1 night in Feb 2024

8/10 Good

Dewone

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok
Stayed 2 nights in Jan 2024

2/10 Terrible

Jose

Stayed 1 night in Jan 2024

10/10 Excellent

Jasmine

Stayed 2 nights in Dec 2023

10/10 Excellent

Monique

Stayed 1 night in Dec 2023

10/10 Excellent

Katera

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2023

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay will definitely stay again
Stayed 1 night in Dec 2023

10/10 Excellent

Berlin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent 👌
Stayed 8 nights in Nov 2023

2/10 Terrible

Carmen

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a welfare hotel. It’s very sketchy.
Stayed 3 nights in Nov 2023

2/10 Terrible

Lindsay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Nacoma

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanest hotel in Charlotte
Stayed 4 nights in Oct 2023

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Enjoyed my stay
Stayed 1 night in Nov 2023

8/10 Good

Kristie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was quiet. Close to the interstate. Area had several dining choices. Room was clean.
Stayed 1 night in Oct 2023

2/10 Terrible

Murtaza

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very dirty old rooms very disgusting and disappointing with this property
Stayed 1 night in Oct 2023

6/10 Okay

Robert

Stayed 4 nights in Sep 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained and good atmosphere.
Stayed 2 nights in Sep 2023

2/10 Terrible

Srikanth

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Me and my family stayed only one night but it’s NOT up to the Extended Stay standards. For families and longer duration stays I don’t personally recommend it. Staff was very good and polite however we are not satisfied with hotel cleanliness standards.
Stayed 1 night in Sep 2023