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Charlottetown Inn & Conference Centre

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charlottetown Inn & Conference Centre

Property entrance
Premium bedding, in-room safe, desk, blackout drapes
Indoor pool
Lobby
Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Reviews

5.2 out of 10

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Historic Charlottetown Waterfront
    3 min walk
  • The Mack
    5 min walk
  • Victoria Row
    6 min walk
  • Charlottetown, PE (YYG)
    12 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 Queen Bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Canadas Best Value Inn & Suites Charlottetown

Pool
Breakfast included
Pet friendly
Parking included
3.9 out of 5, Good, (1009)
The price is $79
per night
$93 total
includes taxes & fees
Dec 7 - Dec 8
Canadas Best Value Inn & Suites Charlottetown

About this property

Charlottetown Inn & Conference Centre

3.5-star Charlottetown hotel, connected to the convention center in Queens Square
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Charlottetown Inn & Conference Centre features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 6000 square feet (540 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site.

Charlottetown Inn & Conference Centre is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 9 2024 to January 3 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Charlottetown Inn & Conference Centre Reviews

Reviews

5.2
Rating 10 - Excellent. 141 out of 1411 reviews" "
Rating 8 - Good. 221 out of 1411 reviews" "
Rating 6 - Okay. 290 out of 1411 reviews" "
Rating 4 - Poor. 322 out of 1411 reviews" "
Rating 2 - Terrible. 437 out of 1411 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Gary

Traveled with group
Disliked: Amenities, property conditions & facilities
no air conditioning in main hallways,broken tile in shower,rust around tub by floor,pigeons sitting on my air conditioner unit had to scare them off,would not revere to anybody.
Stayed 1 night in Aug 2024

4/10 Poor

Anowarul, Scarborough

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old fashioned!
Stayed 1 night in Aug 2024

2/10 Terrible

Mark

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a fantasic photographer.
Stayed 2 nights in Aug 2024

6/10 Okay

Mike

Traveled with partner
Liked: Staff & service
We actually stayed accross the street in almost like a dorm facility. Rooms are tired and need a referb. Beds where sufficient. Beeakfast in the morning was as advertised with a carb overload. Even some hard boiled eggs would have been nice.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very run down, active construction was happening in parts of hotel, hotel did not feel clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol A

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location, friendly staff.
Stayed 5 nights in Aug 2024

6/10 Okay

Paula

Traveled with family
We stayed in the older part of the motel I’m guessing. The bathroom was clean the beds seemed clean but old. The carpet was dirty. The housekeeper didn’t leave toilet paper or Kleenex so we had none the last night we stayed. It’s centrally located is why I chose it.
Stayed 3 nights in Aug 2024

6/10 Okay

Calvin

Liked: Cleanliness, staff & service
It didn’t llook like the pictures on the booking, air conditioner leaking all night. No microphone or the fridge was too small. The free breakfast was lacked in choices
Stayed 3 nights in Aug 2024

2/10 Terrible

Laurie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never return to this place. Pictures online were not what we stayed in. Dark room and dirty under the sinks. We only stayed one night of the two we had booked.
Stayed 2 nights in Aug 2024

4/10 Poor

MARGUERITE

Needs a total update
Stayed 1 night in Aug 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Adarsh

Stayed 1 night in Aug 2024

2/10 Terrible

Carol

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel should not be open at all! We had booked months in advance and nowhere did it say they were renovating ad have been for a long time. They only had 3 rooms available when we arrived and the first 2 should be condemned. The door and lock on the first room did not work, the carpet was severely stained, the drywall was peeling and wet all over. The second room had the same issue and was dirty but the door worked. The room we stayed in was cleaner however the new thermostat did not work. You could not adjust the temperature in the room. The overhead fan was filthy. The room was extremely musty and the smell of pot was always present. I have never stayed in a room this bad in my life and I have stayed in hotels in a lot of countries including Dominican Republic, Mexico, Europe, etc. The only good thing I can say about the hotel was the front staff. They were very sorry for the condition and showed us the 3 available rooms. They were knowledgeable with directions and very friendly. My final opinion is: do not stay there! Expedia needs to listen to the reviews and inform others!
Stayed 1 night in Aug 2024

10/10 Excellent

Richard Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Susan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
You’re very convenient The breakfast meals were delicious well supplied, and the girls were very nice very accommodating. I found the staff at the desk when we went in was very friendly. I just didn’t like the part that I had to go to the other building for access to the pool the breakfast, but overall, we were Satisfied
Stayed 2 nights in Aug 2024

4/10 Poor

MING WEI

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
even no egg and sausage for the breakfast. all around are being rebuilt. bad experience
Stayed 1 night in Aug 2024

2/10 Terrible

Carla

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, unkempt, falling apart, noisy neighbours, run down.
Stayed 1 night in Aug 2024

2/10 Terrible

zhang

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Smelly. Loud.
Stayed 2 nights in Aug 2024

2/10 Terrible

ashley

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible room smelled of mildow.
Stayed 1 night in Aug 2024

8/10 Good

Ted

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A little dated, but clean. Walking distance to a lot of cool downtown restaurants and shops. Went there for Kinsmen convention and to golf. Many courses and attractions within 30mins. Would recommend for location and value! Checkout Victoria St!!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Marie Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not as new as others, but it is well maintained, quiet, with easy access to everything
Stayed 2 nights in Aug 2024

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 8 nights in Aug 2024

2/10 Terrible

Jodie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here 😒
Was hit with unexpected fees. A young man living in his car behind the hotel asking for smokes and whatever i felt very uncomfortable. Guests using tge lawn to park their vehicle. Breakfast was muffins-tea coffee no eggs or bacon. Room had a fridge no microwave. This use to be a good place to stay at once upon a time. Now i would recommend this hotel. It has really gone down hill.
Stayed 5 nights in Aug 2024

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service
Love this place. The only issue is that the coffee is watered down and tastes like nothing. It's an insult to the intelligence of the guests who expect to drink actual coffee with their breakfast they're paying for. Spend $5 more and put some more coffee in the coffee machine. I can guarantee that you won't go bankrupt!
Stayed 1 night in Aug 2024

2/10 Terrible

victoria

Disliked: Cleanliness, property conditions & facilities
I thought there were people smoking pot i the room but it was mold above the air conditioning unit. Told the stay they said spray perfume. Tyrned the unit off 1 night and out.
Stayed 1 night in Aug 2024