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Charlottetown Inn & Conference Centre

3.5 star property

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Photo gallery for Charlottetown Inn & Conference Centre

Lobby
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Property entrance
Indoor pool
Renovated 1 King Bed Suite - Main building | Living area | Flat-screen TV

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $181
includes taxes & fees
Jun 4 - Jun 5

Explore the area

View in a map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Place, Historic Charlottetown Waterfront
    ‪5 min walk‬
  • Place, Victoria Row
    ‪5 min walk‬
  • Place, Charlottetown Port
    ‪8 min walk‬
  • Airport, Charlottetown Alexander B. Campbell Airport (YYG)
    ‪10 min drive‬

Room options

View all photos for Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard 2 Queen Beds - Conference Centre

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 King Bed Suite - Main building

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Basic 1 Queen Bed Suite - Main building

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard 1 King Bed - Main building

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 Queen Bed Studio - Conference Centre

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 2 Queen Beds - Conference Centre

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Basic 1 Queen Bed Studio - Conference Centre

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 Queen Bed - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 Queen Bed Suite - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard 2 Double Bed - Main Building

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 King Bed - Main Building

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard 1 Queen Bed - Main building

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About this property

Charlottetown Inn & Conference Centre

3.5-star Charlottetown hotel, connected to the convention center in Downtown Charlottetown
This smoke-free hotel features an indoor pool, a fitness center, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and RV/bus/truck parking. Housekeeping is available on request.
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Charlottetown hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Charlottetown Inn & Conference Centre features an indoor pool and a fitness center. Wireless Internet access is complimentary. This Charlottetown hotel also offers a vending machine, laundry facilities, and express check-out. Complimentary uncovered self parking is available on site.

Charlottetown Inn & Conference Centre is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 16 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Charlottetown Inn & Conference Centre Reviews

Reviews

5.8
Rating 10 - Excellent. 224 out of 1468 reviews
Rating 8 - Good. 305 out of 1468 reviews
Rating 6 - Okay. 333 out of 1468 reviews
Rating 4 - Poor. 301 out of 1468 reviews
Rating 2 - Terrible. 305 out of 1468 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room and great location.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

kevin

Liked: Cleanliness
Good stay
Stayed 1 night in Feb 2026
Verified

8/10 Good

Manuela

Rooms are comfortable and clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, great staff. Enjoyed our stay there
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was good, clean and with good location besides that a lady prepares some very good waffles for breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant in hotel was very nice had dinner and breakfast when I stayed
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Jeremy

Liked: Staff & service
Disliked: Amenities
The desk clerk was pleasant.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Modupeola

Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient and fit for purpose, staff were courteous, overall a great stay.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Sergei

Liked: Cleanliness, amenities, property conditions & facilities
Very good and clean
Stayed 2 nights in Jan 2026
Verified

8/10 Good

wilfred

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. Enjoyed the breakfast. Great location.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities
Good location, easy parking.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to popular sightseeing spots.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place under construction but all things were working well Good pool Good breakfast Easy parking Very friendly staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very neat and comfortable. We were well attended to at the reception.
Stayed 1 night in Jan 2026
Verified

8/10 Good

hector

Liked: Staff & service, amenities
Good hotel
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities
Staff were very friendly & helpful, breakfast was good, was close to shopping and waterfront.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Clayton

Liked: Cleanliness, staff & service, amenities
Overall good quality hotel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Brigham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location, walking distance to restaurants and bars
Stayed 1 night in Sep 2025
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking! Loved the location! Great staff!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities
Good value close to downtown. Has a pool and is being renovated.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Sep 2025
Verified

8/10 Good

mitchy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Dexie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karlee Marie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, I liked the tunnel between the two hotels
Stayed 8 nights in Oct 2025