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Holiday Inn Express & Suites Charlottetown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charlottetown by IHG

Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Beach
Free buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
$107
includes taxes & fees
Nov 18 - Nov 19

Explore the area

View in a map
200 Capital Drive, Charlottetown, PE, C1A 8L4
  • Place, University of Prince Edward Island
    ‪3 min drive‬
  • Place, Historic Charlottetown Waterfront
    ‪5 min drive‬
  • Place, Charlottetown Port
    ‪6 min drive‬
  • Airport, Charlottetown, PE (YYG)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(117 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Deluxe Room, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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4.6 out of 5, Wonderful, 1,003 reviews
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About this property

Holiday Inn Express & Suites Charlottetown by IHG

Charlottetown hotel with coffee shop/cafe
Along with an indoor pool, this hotel has a fitness center and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites Charlottetown by IHG offers 132 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlottetown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Charlottetown by IHG features an indoor pool and a fitness center. The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 2000 square feet (180 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Charlottetown
Holiday Inn Express Suites Hotel Charlottetown
Holiday Inn Express Charlottetown Hotel
Holiday Inn Express Charlottetown
Inn Express Charlottetown

Holiday Inn Express & Suites Charlottetown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1004 reviews
Rating 8 - Good. 298 out of 1004 reviews
Rating 6 - Okay. 74 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nizar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Our room was great,we asked for a extra bed (roll away cot) and they got us one right away. Kids enjoyed the pool and the included breakfast, it was good.
Stayed 1 night in Jul 2025

4/10 Poor

Christina

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
We had ordered the room in March. Thinking we would get a beautiful room. What we did get was terrible. The room was what felt like a basement. Very dark, depressing and not at all I would have expected from a Holiday Inn. We will never return. The room next door seemed liked we were in the same room. It had an adjoining door and we heard everything. There was a high pitch what sounded like fire alarm, off and on while we were in the room. Thinking it stopped, to only be woken at 1:00 a.m. with this high pitch alarm sound. Wondering if it was outside the room or in my room. I search and realized it was the small refrigerator. The beds made so much noise when you got on it or tried to get out of bed. Honestly, booking so early and to get such a room that felt forgotten and depressing, we will not return. We have had such excellent experiences with other Holiday Inns. I was so disappointed, I almost left to go to another hotel close by. All I have to say is thank goodness we only had a two night stay.
Stayed 2 nights in Jul 2025

8/10 Good

Nicole

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Everything went well and was clean
Stayed 1 night in Jul 2025

8/10 Good

Janine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jake

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice awesome
Stayed 4 nights in Jul 2025

10/10 Excellent

sherry, Aurora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the check in were very friendly and polite. We had a nice stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Alton

Traveled with group
Liked: Cleanliness, property conditions & facilities
Breakfast was good, Staff very friendly and helpful. Not sure why it was really expensive for 2 nights but It was good.
Stayed 2 nights in Jul 2025

4/10 Poor

yvonne Yan Hua, RICHMOND

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room is not good. Noise when other room have a shower. The bed is very poor. The mattree have noise when my husband turn over at night...... We can not sleep well.
Stayed 1 night in Jul 2025

10/10 Excellent

KHALIFA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week and had a great experience overall. Check-in and check-out were quick and hassle-free. The front desk staff were consistently friendly, helpful, and welcoming. The hotel and rooms were spotless, and the beds and pillows were exceptionally comfortable (we slept really well every night ^^). Free on-site parking was a big plus and made getting around easy. While the hotel isn’t brand new, it’s well maintained and felt like a perfect base for our vacation. I would absolutely stay here again and highly recommend it to anyone visiting Charlottetown.
Stayed 7 nights in Jul 2025

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The complimentary breakfast was the worst we have ever had. We’ve stayed at other Holiday Inn Express’s that were far better.
Stayed 2 nights in Jul 2025

8/10 Good

Ann Marie

Traveled with family and small children
Liked: Staff & service
Very inconvenient to go from first floor to second floor where front desk was and where breakfast and laundry were situated.
Stayed 2 nights in Jul 2025

10/10 Excellent

William E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jatinder pal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service by house keeping and cafeteria staff- TV’s ins the should be smart and Wi-Fi connected so that people can watch their own show etc on Netflix and so on
Stayed 3 nights in Jul 2025

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel - exactly what I want when I travel. It was clean and modern with great accommodations and friendly, helpful staff. I will stay in this hotel anytime I visit Charlottetown.
Stayed 3 nights in Jul 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Disliked: Amenities
It was a place to stay if passing through but I wouldn't stay there for a holiday on PEI. It clean, had a nice breakfast but not close to anything.
Stayed 1 night in Jul 2025

8/10 Good

Harold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good!
Stayed 1 night in Jul 2025

8/10 Good

Jeff

Stayed 4 nights in Jul 2025

10/10 Excellent

Marielle

Liked: Staff & service, property conditions & facilities
Everything was great at this hotel (room, bathroom and breakfast)
Stayed 2 nights in Jul 2025

10/10 Excellent

*mber

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We slept very well and enjoyed our stay. No stress, great breakfast, very clean and well organized.
Stayed 1 night in Jul 2025

10/10 Excellent

Marie-Pier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Jul 2025

6/10 Okay

Steve

Liked: Property conditions & facilities
I didn't like the sound transfer from above eg. Voices and foot traffic
Stayed 1 night in Jul 2025