4/10 Poor
Arnette
Aug 24, 2024
Disliked: Staff & service, property conditions & facilities
They included a fee for housekeeping but there was no housekeeping during my stay. They told me (after I complained) that if I had wanted my room restocked or garbage emptied or cleaned I would have to hang a tag on my door. First of all, they never told me that while checking in and secondly there was no tag anywhere in my room to hang. I have never heard of a hotel or B&B not cleaning and restocking daily automatically.
My room opened to the outside which meant that I had to walk outside around two sides of the house to go in to breakfast. That was very inconvenient to say the least. I asked what if the weather was bad, they said they have umbrellas. What?? The breakfast was a buffet of scrambled eggs and sausage links, grapes and bananas, mini pastries (looked like from Costco or Walmart) that had been frozen, and make your own toast. No different than Holiday Inn Express. Certainly not as you'd expect from a B&B. The owners are not on property to talk to or ask about the area like in most B&Bs. It is run by Chinese people. The room air conditioning worked but there was no air conditioning in the public areas and it was sweltering. The bed was comfortable but took up the entire room and was so high up you couldn't just sit down you had to hop up. Only one bedside table which was too low and too far back to be of any use. No place to sit and eat or write. I paid top dollar for this room and it was far below average. What a rip-off.
Arnette
Stayed 2 nights in Aug 2024
