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L'Hôtel

3.0 star property

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December 2024
January 2025

Photo gallery for L'Hôtel

Desk, soundproofing, free WiFi, bed sheets
Interior
Exterior
Balcony
22-inch flat-screen TV with digital channels, TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Breakfast available

Explore the area

Map
28, rue du Grand Faubourg, Chartres, Eure-et-loir, 28000
  • Municipal theatre of Chartres
    6 min walk
  • International Stained-Glass Centre
    8 min walk
  • Chartres Cathedral
    8 min walk
  • Chartres (QTJ-Champhol)
    13 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, soundproofing, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Desk, soundproofing, free WiFi, bed sheets

Comfort Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Desk, soundproofing, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Prestige)

Double Room (Prestige) | Desk, soundproofing, free WiFi, bed sheets

Double Room (Prestige)

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Prestige)

Standard Room, 2 Twin Beds (Prestige) | Desk, soundproofing, free WiFi, bed sheets

Standard Room, 2 Twin Beds (Prestige)

  • Sleeps 3
  • 2 Twin Beds

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$86 total
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Dec 11 - Dec 12
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About this property

L'Hôtel

3-star Chartres hotel walkable to Municipal theatre of Chartres
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and a 24-hour front desk. Private bathrooms are not ensuite.
L'Hôtel offers 37 accommodations with air conditioning. 22-inch flat-screen televisions come with digital channels. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This Chartres hotel also offers a terrace, concierge services, and room service (during limited hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

L'Hôtel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Ecume - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 10 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ecume

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 10 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Property Registration Number 348012300034

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'Hôtel Chartres
L'Hôtel Hotel Chartres
L'Hôtel Hotel
L'Hôtel Chartres
L'Hôtel Hotel Chartres

L'Hôtel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 44 out of 146 reviews" "
Rating 8 - Good. 74 out of 146 reviews" "
Rating 6 - Okay. 17 out of 146 reviews" "
Rating 4 - Poor. 7 out of 146 reviews" "
Rating 2 - Terrible. 4 out of 146 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

tina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Ali

Traveled with partner
Liked: Cleanliness
No parking available. Small room.
Stayed 1 night in Jun 2024

8/10 Good

Elaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Peter

Liked: Cleanliness, room comfort
Overpriced
Overpriced for what you get. Good location for the city. Small car park. Didn't try restaurant, breakfast spartan in small breakfast room. Unbelievably, room had a PIR-operated light, which came on if anyone went to the bathroom in the middle of the night. I taped a box over the unit to prevent being woken! Staff OK but hard to find. Wouldn't return.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to Cathedral and shops. Lovely staff - very friendly and helpful.Room was clean and spacious.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff .... very helpful. Spoke very good English
Stayed 1 night in Jul 2019

10/10 Excellent

Charn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the Stay
Excellent accommodations. Comfortable and clean.
Stayed 1 night in Jul 2019

4/10 Poor

Joseph

Disliked: Room comfort
Very surprised at the size of the room, after receiving such a high rating on Hotels.com. Our room was 3 floors up in the far back with a view of a parking lot. There was no elevator, so it could not have been more inconvenient.
Stayed 1 night in Oct 2018

8/10 Good

Phillip

Vaule for money
Very comfortable and clean and the staff were very helpful and welcoming. The room was a little small and we didn't realise there was no bar fridge.
Stayed 3 nights in Aug 2018

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location.
Good experience, although the room was small.
Stayed 2 nights in Jul 2017

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Excellent check in, very helpful and polite. Room was well appointed and clean. Hotel is situated close to city centre and has good parking if pre booked at a small charge. Breakfast was OK typically French. Evening meal in hotel restaurant was excellent but lacking atmosphere due to lack of people

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Great location. Basic amenities.

10/10 Excellent

Kallen, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing complain
Everything is fine

8/10 Good

Kate, Dublin

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and basic
Two night stsy at tge end of our holiday. Great location, minuites walk from the cathederal etc. room was small but fine. Bathroom was clean. Teception desk was friendly. There is internet, but it's not wifi. Please organise wifi.....

2/10 Terrible

Diccon, Switzerland

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible service and awful room.
Awful room looking at a concrete wall and a fire escape. And with a disabled bathroom. We asked to move rooms but were refused even though the hotel was not full. We won't ever stay there again.

8/10 Good

Pierrefons, Montreal

Liked: Cleanliness, staff & service, room comfort
Very pleasant staff, good sized room
The hotel is centrally located with good sized rooms that are basic but provide everything you need. The staff at reception were very helpful and eager to please. I suggest you call them upon booking to reserve a place to park as there are only 6 available. Safe public parking a short walk away. Would stay again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for a short stay
L'hotel was a great little hotel, spotlessly clean,(this is my main priority in a hotel), staff are welcoming and helpful. Our room had no view, which doesn't bother me at all and the plus side was that it was silent, no traffic, no revelers. Breakfast is not included, but there is the option to purchase breakfast, and there are so many brasseries within 5-10 minutes walk, and this offered the opportunity to find other little nuggets in this beautiful town. L'hotel was very close to the main sights, the cathedral and the old town and the station. All in all this was an excellent place to stay

10/10 Excellent

Anne, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel.
Very comfortable room, friendly staff and easy to get around town from here. Good restaurant for dinner. Breakfast is fantastic. Don't miss it if you can afford E10. Lots of choice.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel in the centre of Chartres
Very comfortable room with a balcony overlooking the city - lovely. We requested a parking space and one was provided, very good. Great restaurant on site.

10/10 Excellent

Libby, St. Louis, MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, nice room, great location
My husband and I stayed for one night to visit the cathedral and see the Lumiere festival. The hotel is well situated with an easy walk to the cathedral. The woman who helped check us in at the front desk was very helpful and gave us a map, pointing out a free concert that evening and describing other places of interest. She spoke very good English. The room was clean, the bed was comfortable, and the shower was great! It's one of those pod showers with several different sprayers, and I felt like I was in a spa. The breakfast had a lot of options, including very nice bread and croissants, bread, cheese, yogurt, cereal, fruit, coffee, and juices. There is free wifi in the lobby and the wifi worked okay in my room on the second floor (better when the windows were open). Overall, this was a great hotel and I would definitely stay again.

10/10 Excellent

SimplyDavidB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Customer Service!!
It is my understanding that the hotel itself is managed by a family. Having stated this I can easily convey how great the customer service is. The staff is very friendly and willing to please. All of the staff speak English quite well which was a comfort to me since I have not studied any French in the past. The room itself was spacious for just myself and a double bed. The shower in the bathroom was extraordinary with the multiple messaging shower heads! It goes without saying that everything was very clean and in order! The continential breakfast was well worth the extra charge with a large selection of French breads (of course fresh baguettes and croissants) , fruit, cereal, coffee, tea, hot chocolate, juices etc. A very generous spread! I would highly recommend to anyone traveling to Chartres to take advantage of this hotel. These people truly go out their way to the stereotype of the rude French or Parisians in general! IF I can return to Chartres I hope to be able to stay in this Hotel again. Even if my travels take me to Paris I will stay at this hotel since the local train takes only 1 hour to make the trip between the capital and Chartres. In between is also the opportunity to visit the Palace of Versailles! So I could go on, and maybe sound 'over-the-top' yet the customer service was genuine and . I truly felt welcome. So will you I am sure!

6/10 Okay

Peter B, Welland, Canada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Walking distance to Cathederal.
Hotel staff very pleasant and efficient. Unfortunately the room left something to be desired. Our window didn't open (don't know how we would have reached the fire escape in the event of a fire) and the view was of the back wall of another building and the fire escape. No opening window made the room airless and so had to run a noise AC system to keep room cool. Motion sensor light came on if someone got out of bed so woke the other person up. Updated bathroom but beautiful show stall had a bad leak that flooded the bathroom floor. Plumber called immediately but not available till after we checked out. Hotel located within walking distance of railway station and close to some very pleasant brasseries and cafes.

8/10 Good

Mrs H, Lincolnshire

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are L'Hotels best asset
Spent a very nice 3 nights at L'Hotel in Chartres. We had prebooked car parking and nothing was too much trouble for the staff team including printing out e tickets for a trip to Versailles. The rooms have recently been renovated and were clean with good ensuite facilities although are not overly large. Good value for money and the hotel is just off the main square in Chartres close to main shops and only a 10 minute walk from the Cathedral. Overall a good 3 star hotel but the staff make it a 4 star.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, convenient and clean
Hotel is updated and well appointed for the price. Excellent location, just a few minutes walk to the Cathedral and centre ville. Staff is friendly and helpful. Some parking available on site for a reasonable rate per night. Did not compare to cost of parking garage across the street because the convenience was worth it for us given that we were only there for one night. Internet was included, but no Wi-Fi, had to plug in to the LAN.

10/10 Excellent

JonAgustr, Hofn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to Chatreadal and Train station
Very nice and simple hotel, very friendly and helpful english speaking staff. Good selection of restaurants close by. Within walking distance of the most interesting places.