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La Bonne Etape

4.0 star property

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Photo gallery for La Bonne Etape

Hiking
Junior Suite, Terrace | Terrace/patio
Junior Suite | Minibar, in-room safe, desk, soundproofing
Outdoor pool
Hiking

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet friendly
  • Housekeeping
  • Breakfast available

Explore the area

Map
Chemin Du Lac, Chateau-Arnoux-Saint-Auban, Alpes-de-Haute-Provence, 4160
  • Sisteron Cathedral
    ‪12 min drive‬
  • Sisteron Citadel
    ‪14 min drive‬
  • Ganagobie Abbey
    ‪22 min drive‬
  • Gap (GAT-Tallard)
    ‪29 min drive‬

Room options

View all photos for Superior room with terrace

Superior room with terrace | Minibar, in-room safe, desk, soundproofing

Superior room with terrace

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, soundproofing

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, soundproofing

Classic Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Deluxe room with terrace

Superior Deluxe room with terrace | Minibar, in-room safe, desk, soundproofing

Superior Deluxe room with terrace

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | Minibar, in-room safe, desk, soundproofing

Junior Suite, Terrace

  • 376 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

La Bonne Etape

4-star Chateau-Arnoux-Saint-Auban hotel with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
La Bonne Etape offers 18 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1119 square feet (104 square meters) include conference space. This family-friendly hotel also offers a terrace, multilingual staff, and a garden. Complimentary self parking is available on site, along with a car charging station.

La Bonne Etape is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
La Bonne Etape - This fine-dining restaurant serves breakfast, lunch, and dinner. 1-star Michelin rating. Reservations are required.
Bistro Gaby - This bistro specializes in French cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 29 for adults and EUR 11 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bistro Gaby
  • La Bonne Etape

Things to do

  • Bicycle rentals
  • Pool

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 1,119 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between January 1 and February 14.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are available for EUR 15.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 11 for children
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per stay
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Bonne Etape Chateau-Arnoux-Saint-Auban
Bonne Etape Hotel Chateau-Arnoux-Saint-Auban
Bonne Etape Hotel
Bonne Etape
La Bonne Etape Hotel
La Bonne Etape Chateau-Arnoux-Saint-Auban
La Bonne Etape Hotel Chateau-Arnoux-Saint-Auban

La Bonne Etape Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 62 out of 84 reviews
Rating 8 - Good. 15 out of 84 reviews
Rating 6 - Okay. 5 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great service and bistro, uncomfortable room
Excellent service from front desk and excellent food from the bistro. The property is very cool. Unfortunately our room had some issues. One was what seemed to be a faint lingering smoke smell. They had an air freshener, perhaps to mask it, but it was too strong and we put it outside. Second, the bed was hard and very uncomfortable. Lastly, plumbing issues, the shower head was spraying all over ceiling. The AC was shut off for season, but it was still quite warm in October when we stayed, so that added to the discomfort.
Stayed 1 night in Oct 2024

8/10 Good

Hanen

Stayed 2 nights in Jul 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in May 2024

10/10 Excellent

Salah, SAFAT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous Hotel, Superb Restaurant, great friendly staff. Loved it
Stayed 1 night in May 2023

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
Amazing hotel amazing staff amazing chef amazing grounds! Will return!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Laura, Ontario Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old hotel with pretty gardens and a nice pool.
Stayed 1 night in Sep 2018

8/10 Good

Edward

Liked: Cleanliness, room comfort
Close But No Cigar
Nice spot overall but not quite the country chalet we were hoping for. The hotel itself was nice but right off the main street and a rather unattractive alley/roadway. The town it's in is nothing to speak of. Zero restaurants and nothing to see. You can drive a little to the neighboring town which is very charming. The bistro they offer as an alternative to the fine dining is not worth trying. Wifi was terrible and the pool had a light that was not secured and floating by its wires like a buoy. Didn't look terribly safe. I directed my children not to swim anymore. It was concerning to say the least.
Stayed 3 nights in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
3* hotel, 5* prices - and more. Avoid.
Absolute rip off. Amazed they're a part of Relais & Chateau
Stayed 1 night in Jul 2018

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Great place to stay. Courteous staff. Great service
Stayed 4 nights in Sep 2017

10/10 Excellent

Hartley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not just "a good stop," but the best possible!
A delight in every way: pool. roomy room, Michelin-star cuisine, friendly staff!
Stayed 1 night in Jun 2017

10/10 Excellent

Michael, Harrogate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth staying here- highly recommend.
We stayed here mainly to benefit from Michelin star restaurant. Friendly, professional and welcoming staff. Definitely worth staying here. We plan to return.

10/10 Excellent

Don, Escondido, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A VERY SPECIAL HOTEL
Never have we been treated with such care and devotion at a hotel! We didn't realize that this hotel is a member of the "Relais & Chateaux" group, so we were rather stunned when we saw the sign as we left the parking lot on arrival. The hotel was stunning and welcoming to say the least. Our room was large and well furnished (with character). Beds were very comfy. There were beautiful views from our room window, as this hotel was in a quiet part of the town with many trees. Landscaping around the hotel was lush, well kept, and lovely. We walked in the back "vegetable and fruit" garden, and then met the head Chef coming down the stairs in the hotel. He was very welcoming and friendly as well. "Nicholas" took care of us from start to finish and couldn't have done more to make us feel welcome. The food was unusually delicious. We would stay here again any time we were here, or even if we were at some distance. Thank you so much La Bonne Etape for providing us with a spectacular stay.

10/10 Excellent

TW, N.Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous dining and setting
We probably had the best meal ever - a must to eat in the gourmet restaurant! Their lavender honey ice cream for dessert was to die for. Our room was also fantastic with french doors that opened to a view over the pool and the hillsides beyond. Service was excellent. It was perfect!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, friendly staff, beautiful hotel.
Best service ever, romantic balcony setting, pool was awesome. We will definitely be going back.

10/10 Excellent

Robert, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has always been excellent, now even better
I have stayed at La Bonne Etape many times over the past 15 years. The hotel has always been excellent, and it is well maintained and clean. the staff is courteous and friendly. I speak French, but my son does not and the staff speaks English which is a plus for him. The breakfast is always fresh and the coffee great. The location is very good off the main street, so there is no traffic noise. Of course both of the restaurants are great. which one you cloose depends on whether you are in the mood for a quicker great meal or a fantastic gourmet dinner.

10/10 Excellent

G&N, ottawa canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all around
Having arrived late the courtesy extended was exceptional. Superlatives all around. A wonderful & very relaxed stay,wrapping up our 2 weeks in Provence. Alps en haut a wonderful holiday destination. Thankyou

10/10 Excellent

Colorado Couple, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great time at "La Bonne Etape"
We travelled to France in November 2013 and stayed one night at "La Bonne Etape" for a romantic getaway. We had a great time, and the culinary experience for dinner at the restaurant was amazing. Jany Gleize put together incredible menus. The entire staff was courteous and friendly. Service was flawless. We are already planning to come back during the summer or late spring. Highly recommended!!!

10/10 Excellent

Robert, Reno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
classic luxury with fantastic restaurant
I have stayed at La Bonne Etape probably 15 times during trips to Provence and the French Alps visiting family. The hotel staff are always very courteous and helpful. The rooms are large and each has unique antique furnishings. The location is away from any traffic, so there are normally no sounds to disturb sleep. The gourmet restaurant is terrific, and the other restaurant is also very good. I highly recommend this hotel to anyone looking for good value at a nice hotel with good restaurants.

6/10 Okay

MRO, Bahama, NC

Disliked: Property conditions & facilities, room comfort
OK for Passing Thru on One-Night Stay
PROS: (1) This hotel has 2 GREAT restaurants (a bistro & a fine dining restaurant). (2) The pool is well-maintained and an extremely pleasant aspect of this property. CONS: The hotel itself is in need of a complete systems replacement. Air conditioning was not working during our entire stay. Plumbing is extremely outdated. Bathrooms additionally should be updated. (Bathroom in our room was decorated with old red and gold - colored marble slabs. Fixtures and plumbing were 1980's vintage.) The beautiful one acre garden on this property is unkempt and choked with weeds (although still spectacular). SUMMARY: This property could be a really great and relaxing oasis if the deferred maintenance were addressed. This town has very little going on, and is not worth visiting as a specific destination.

10/10 Excellent

Heather, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service & great restaurant
The staff were incredibly nice and helpful - and the restaurant was divine!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nev, Juan Les Pins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff and Service...
Stayed one night at this great little hotel well finished with charming decor. The room was in the ground floor garden with it's own entrance again nicely finished with brick flooring antique furniture and a good sized bathroom. (Balcony rooms were also available.) The staff were welcoming, friendly and attentive, especially in the restaurant which is a must. Great creative food and some good wine. The breakfast was very nice too. Proprietor/Chef Monsieur Gleize is a charming host and runs a very well thought out polished and yet un-intimidating establishment. There isn't really much to see or do in Chateau-Arnoux-Saint-Auban itself, but the surrounding area has some good places to visit such as Sisteron and the Ganagobie Priory.

6/10 Okay

Verified traveler

Liked: Cleanliness
Charming hotel, but ......
This hotel is charming with lovely grounds and sparkling pool. It also has a gourmet restaurant with a great reputation. Unfortunately we did not eat here. We had a ground floor room overlooking the pool area. It was very nicely furnished but the bed was very small (I doubt it was a full double) and the bathroom only had a hand held shower in the bath. I understand that other rooms (more expensive) did have showers. This was one of the more expensive hotels on our trip so we were somewhat disappointed in our room.