*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed on Sunday and Monday:
- Dining venue(s)
Property Features
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
This ski hotel also offers a sauna, a rooftop terrace, and spa services. Complimentary self parking is available on site.
Hotel Roc et Neige is a smoke-free property.
- Daily
- Rooftop terrace
- Number of bars/lounges - 1
- Front desk (limited hours)
- Free breakfast
- Meeting rooms
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Sauna
- Smoke-free property
- Spa services on site
- Ski storage
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Free buffet breakfast
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Total number of rooms - 60
- Number of floors - 3
- Number of buildings/towers - 1
- Garden
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Free WiFi
- Snack bar/deli
- Free cribs/infant beds
Room Amenities
Hotel Roc et Neige offers 60 accommodations with complimentary bottled water and complimentary toiletries. Televisions come with cable channels. Bathrooms include showers. This Chateau-d'Oex hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
- Television
- Daily housekeeping
- Private bathroom
- Free toiletries
- Desk
- Free bottled water
- Blackout drapes/curtains
- Shower only
- Cable TV service
- Free WiFi
- TV size measurement: inch
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Towels provided
- Number of bathrooms - 1
- Bed sheets not available
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Roc et Neige Restaurant - Onsite restaurant.
Nearby Activities
Recreational amenities at the hotel include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Mountain biking nearby
- Hiking/biking trails nearby
- Downhill skiing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Pet fee: CHF 20 per pet, per day
- Rollaway bed fee: CHF 45.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 8:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
One child stays free
Front desk opens daily at 7:30 AM
Front desk closes daily at 8 PM
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 3
Social distancing measures are in place
Carbon monoxide detector
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 3 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for CHF 45.0 per day.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of CHF 20 per pet, per day
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
We should mention
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Contactless check-out is available.
Hotel Names
- Hotel Roc Neige Chateau-d'Oex
- Hotel Roc Neige
- Roc Neige Chateau-d'Oex
- Roc Neige
- Hotel Roc et Neige Hotel
- Hotel Roc et Neige Chateau-d'Oex
- Hotel Roc et Neige Hotel Chateau-d'Oex
National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Hotel Reviews
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